Brookdale High Point

Pros

• Brookdale High Point is a nice, quiet community with extremely friendly employees and wonderful residents who create a welcoming environment.
• The food served at Brookdale High Point is very good, with a variety that residents appreciate, contributing to an enjoyable dining experience.
• Residents report feeling more active and social since moving to Brookdale High Point, indicating a positive impact on their overall well-being.
• The staff at Brookdale High Point are described as personable, professional, and eager to help, making the transition for new residents smoother.
• The facility has a homey feel and offers various amenities, including access to local shopping and recreational areas.
• Positive interactions with administration showcase their commitment to communication and support for families during the transition process.
• Many residents appreciate the engaging activities offered at Brookdale High Point, which help stimulate social interaction among residents.
• The cleanliness of the facility is consistently highlighted as a positive aspect by multiple reviewers.
• Staff members go above and beyond to assist families during difficult times, creating a sense of belonging for both residents and their families.
• Overall, new residents feel welcomed and valued in this community-oriented environment where they can thrive.

Cons

• There have been no activities at the facility since the reviewer’s mother arrived, leading to boredom among residents.
• The reviewer notes a lack of urgency in finding an activities director to improve resident engagement and stimulation.
• There are complaints about inaccurate billing practices at the facility.
• The management staff turnover resulted in inexperienced individuals who were long on promises but short on delivery.
• The initial assessment of the mother's care needs was incorrect, which affected her level of care negatively.
• During a tour, the facility was undergoing repairs for a serious leak, which created a disruption and detracted from the overall experience.
• One reviewer found some rooms to be average and not as nice compared to other facilities they visited.
• A scheduled tour was poorly organized, with staff unaware of the appointment and requiring time to locate someone knowledgeable.
• The presence of workmen repairing leaks during a visit left an unfavorable impression on one reviewer.
• Some residents were reported to be stuck in repetitive routines without new opportunities for social interaction or engagement.

Review

Brookdale High Point has garnered a diverse set of reviews from families and residents, highlighting both commendable aspects and areas requiring improvement. Many reviewers praise the community's friendly atmosphere and dedicated staff members who contribute to creating a homely environment for residents. One resident noted their appreciation for the warmth shown by the staff, emphasizing how helpful and approachable they are during daily interactions. This sentiment is echoed throughout multiple reviews, with many highlighting specific caregivers by name as integral figures in making their loved ones feel comfortable and well-cared for.

However, despite the positive experiences related to staff interactions, a recurring theme across several reviews is the lack of organized activities within the facility. An anonymous reviewer expressed deep concern about their mother’s experience with boredom due to an absent activities director, reflecting broader issues regarding engagement for residents. While some mention that other facilities have vibrant schedules filled with crafts and entertainment like karaoke or live music, Brookdale High Point has faced criticism for not fostering enough stimulation through regular activities. This shortfall leads to feelings of stagnation among residents who require social interaction and cognitive engagement.

In contrast, some reviews illuminate Brookdale High Point’s dining options as a strong point. Residents consistently report satisfaction with the quality of food served in the communal dining areas, noting that it includes a variety of choices which significantly enhance their overall living experience. One resident remarked on how much more active and social they’ve become since moving into this community, attributing it in part to enjoying meals together with other residents—a vital aspect of life in such facilities. Still, concerns regarding inaccurate billing practices were noted by another family member who felt that financial administration could use improvement.

Physical features of Brookdale High Point also received mixed feedback during tours conducted by potential new residents and their families. Several visitors commented on how clean and orderly everything appeared during their visits; yet one visitor reported encountering maintenance issues—a serious leak that required attention—during their tour which left an unfavorable impression despite its otherwise pleasant ambiance. Moreover, while attendees found some rooms appealing because of amenities such as kitchenettes or private bathrooms, others felt that certain accommodations fell short when compared to neighboring establishments.

From a management perspective, numerous reviewers reflected on periods of instability within administration following turnover in key positions shortly after their loved ones were admitted into care. Issues stemming from inexperienced management led some families to question whether initial assessments meant to gauge levels of care accurately addressed individual needs—resulting sometimes in unmet medical or personal care requirements for residents. Nonetheless, there’s hope expressed regarding potential improvements since these staffing changes occurred; thus offering an opportunity for revitalizing operational standards at Brookdale High Point moving forward.

Overall impressions conveyed through these narratives suggest that while Brookdale High Point presents itself as a friendly community characterized by caring staff members and good food options—there remains room for enhancement particularly concerning activity offerings and administrative efficacy. Families seeking suitable living arrangements for their loved ones might weigh these factors heavily against the backdrop of positive personal experiences shared regarding both daily life at Brookdale High Point as well as service provided throughout challenging transitions into assisted living situations—a delicate balance between comfortability and accountability that defines quality senior care environments today.

This area of High Point, North Carolina offers a range of amenities that cater to a senior population. With several places of worship nearby such as Immaculate Heart of Mary Catholic Church and Pinecroft Baptist Church, individuals have access to spiritual support and community involvement. In terms of healthcare, there are multiple pharmacies and hospitals within a short driving distance, including Bethany Cardiology and Wake Forest Univ Bapt Med Center. Additionally, there are various dining options like McAlister's Deli and Cracker Barrel Old Country Store for convenient meals. For leisure activities, seniors can enjoy movies at Regal Palladium & IMAX or explore nature at Union Cross Park or Salem Lake Trail. Overall, this part of High Point provides a well-rounded environment for senior living with access to essential services and recreational opportunities.

Places of Worship

• Immaculate Heart of Mary Catholic Church (3.2 miles)
• Pinecroft Baptist Church (10.9 miles)
• Lindley Park Baptist Church (11.8 miles)
• Christ United Methodist Church (12.4 miles)
• St John's Lutheran School (14.9 miles)

Pharmacies

• Target Pharmacy (3.5 miles)
• Walgreens (4.9 miles)
• Walgreens (5.1 miles)
• Healthy House (5.4 miles)
• CVS Pharmacy (7.1 miles)
• Walgreens (7.8 miles)
• Walmart Pharmacy (8.8 miles)

Restaurants

• Rice Paper (3.9 miles)
• Chick-Fil-A (5 miles)
• McAlister's Deli (5.2 miles)
• Porterhouse Burger Company (5.2 miles)
• Salsarita's Fresh Mexican Grill (5.3 miles)
• Chicken Salad Chick (5.3 miles)
• Cracker Barrel Old Country Store (7.3 miles)

Hospitals

• Bethany Cardiology (4.5 miles)
• Wake Forest Univ Bapt Med Center (14.5 miles)
• WFBH Ardmore Tower (14.9 miles)

Cafes

• Panera Bread (5 miles)
• Starbucks (8.9 miles)
• Starbucks (10.7 miles)
• Caribou Coffee (13.2 miles)
• Krankies Coffee (13.8 miles)
• Starbucks (14 miles)
• Panera Bread (14.3 miles)

Theaters

• Regal Palladium & IMAX (5.2 miles)
• AMC CLASSIC Greensboro 18 (9.6 miles)
• Regal Greensboro Grande & RPX (13 miles)

Parks

• Union Cross Park (6.8 miles)
• Salem Lake Trail (11.4 miles)

Physicians

• Guilford Family Dentistry (10.3 miles)
• Eagle Family Medicine (11.1 miles)
• North Davidson Center for Family Health (11.2 miles)
• Greensboro Imaging (11.8 miles)
• Eagle Family Medicine At Triad (12.1 miles)
• Northwest Pediatrics (12.6 miles)
• Greensboro Orthopaedics (13.1 miles)