3830 North Main Street, High Point, NC 27265
For more information about senior living options: (844) 490-3973
The nurses were friendly when checking on a loved one. The staff were friendly, kind, and knowledgeable. The physical therapy and occupational therapy were excellent. Call bells were answered promptly and politely. The facility is clean and well kept. The food was delicious. The staff took great care of patients recovering from injuries. Reviewers described the facility as a 10-star place and highly recommended it.
They describe the rehab as minimal and ineffective, with the patient walking in the hallway only a couple of times a week. They report dehydration and a severe UTI requiring IV antibiotics after two weeks. Personal belongings were mishandled: clothing went missing and the patient wore clothes not belonging to him; a pair of jeans was placed on him tied with a rubber glove. Multiple items, including three sets of clothes and a home charger, were missing from the suitcase. A Home Health PT was delayed and swapped with a different agency, with incorrect contact numbers causing communication gaps. Call bells took forever to get answered and staff were often rude. Maintenance staff barged into the room without knocking. The food was terrible and there were no options for alternatives. The facility smelled like urine, and staff were unorganized and lazy; dietary accommodations were not made for a diabetic patient. Communication with family members was extremely frustrating and unreliable. A family member alleges management suggested they would have preferred the loved one die in the hospital. The reviewer would not recommend the facility and would give 0 stars; they urge to stay away. They cautioned not to bring loved ones there, calling the staff nasty and lazy.PruittHealth - High Point is best suited for adults entering a short-term rehab phase who prioritize aggressive physical and occupational therapy and are prepared to actively oversee care. When recovery hinges on a structured rehab program and a therapy team that can drive progress, this community can deliver meaningful gains. However, it is not the ideal fit for those requiring consistently attentive bedside care, transparent daily communication, and a stable, predictable environment. In such cases, other local options with stronger day-to-day reliability merit serious consideration.
The most persistent concerns across reviews center on day-to-day care and operations. Call bells are reported as slow or unreliable, and staff responses can feel curt or overwhelmed, undermining a resident's sense of safety. Communication gaps complicate discharge planning and home-health referrals, while miscommunication can lead to delays and frustration for families coordinating post-acute care. Belongings and clothing have disappeared or been mishandled, with several accounts of items missing or mixed up during transfers or housekeeping tasks. Medical issues such as dehydration and a serious UTI surface as well, often tied to perceived gaps in monitoring and timely intervention. Food quality and consistency also appear to be inconsistent, with odors and cleanliness cited as additional negatives on several stays.
Despite these challenges, certain rehab-focused experiences stand out as genuinely positive. Some residents describe receiving thorough, respectful therapy and leaving with real functional gains, accompanied by clean, well-kept environments on specific shifts. When call bells do elicit prompt responses, residents report improved safety and satisfaction, reinforcing the notion that the facility's core rehab capabilities can function effectively under the right conditions. A few family members recount compassionate bedside care and professional conduct from staff, suggesting that when operations align, the environment can support dignified, recovery-oriented stays.
The central question for families weighing options is whether the rehab strengths compensate for the ongoing care and communication gaps. For residents with a clearly defined therapy plan and goals, and for families willing to stay actively involved in day-to-day oversight, the upside can be real: tangible progress, quicker transitions home, and a restored sense of independence. However, when basic responsiveness, consistent meal quality, or reliable handling of personal belongings remain problematic, those rehab benefits may be diminished or overwhelmed by safety and morale concerns. In practical terms, the facility's rehabilitation prowess is not universally reliable; it depends heavily on shifts, staff assignments, and whether the care team aligns with a resident's needs and family expectations.
Those who should consider alternatives include seniors needing dependable, nonstop care and straightforward, transparent communication with family members who are not local. Long-term residents or post-acute patients requiring near-constant monitoring will likely find the environment insufficient. Families with limited capacity to advocate persistently should look for facilities with stronger daily operations, more predictable nutrition standards, and consistently reliable call-bell responses. In the High Point area, several options carry reputations for greater safety, steadier staffing, and more reliable daily routines - worthy of careful comparison before making a commitment.
Practical next steps demand a thorough, deliberate vetting process. A hands-on tour should be pursued at different times, with a focus on meeting the therapy leadership and observing the rehab process in practice. Documentation should clarify typical call-bell response times, the daily schedule, and how frequently aides rotate rooms. Request a named family liaison and a clear discharge plan, including concrete home-health referrals and transportation arrangements. Concerns should be recorded in writing, and belongings meticulously tracked - labels on clothing, chargers, and other essentials help prevent loss. If persistent issues arise despite these measures, external evaluation or a transition to a more stable facility may be the prudent course to protect safety and recovery.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - High Point in High Point, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy professional hair care services, as well as cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for ease of movement within and outside the community, while a computer center provides access to technology for personal use.
For dining needs, Pruitthealth - High Point offers restaurant-style dining in a spacious dining room, serving delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure each resident's unique needs are met. Residents can also enjoy the company of others in the small library or engage in gaming activities in the gaming room.
To promote an active lifestyle, there is a fitness room available for residents to exercise at their own pace. Planned daily activities and resident-run activities offer opportunities for socialization and keeping busy throughout the day. For those who prefer outdoor spaces, there is a garden where residents can relax and enjoy nature.
The community provides 24-hour call system and supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are offered to ensure proper administration of medications. Additionally, Pruitthealth - High Point has a mental wellness program to prioritize residents' emotional and psychological well-being.
Transportation arrangement, both non-medical and specifically for doctors' appointments, is readily available for convenient access to necessary services. Move-in coordination helps new residents settle into their new home smoothly. Housekeeping services ensure that common areas and private bathrooms remain clean and tidy.
Residents can stay connected with family and friends through Wi-Fi/high-speed internet available throughout the community. A wellness center provides additional resources for maintaining physical health.
Conveniently located near cafes, pharmacies, restaurants, places of worship, and hospitals, Pruitthealth - High Point offers a supportive environment where residents can maintain their independence while receiving the care they need. The community's dedication to providing excellent care services and an enriching lifestyle makes it an ideal choice for seniors in High Point, NC.
Pruitthealth - High Point is located at 3830 North Main Street, High Point, NC 27265 in Guilford County, North Carolina
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