Senior Retreat At Lansdowne in Charlotte, NC

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Senior Retreat At Lansdowne Senior Retreat At Lansdowne Senior Retreat At Lansdowne

Senior Retreat At Lansdowne in Charlotte, NC

7219 Folger Drive, Charlotte, NC 28226

For more information about senior living options: (844) 490-3973

3.7 from 43 reviews
5 stars
24
4 stars
4
3 stars
2
2 stars
4
1 stars
9

Assisted Living Board and Care Home Memory Care Respite Care

Overall Review of Senior Retreat At Lansdowne

Pros

  • pro Brookdale Carriage Club feels like home, with nice residents and staff.
  • pro The setting is beautiful and there are numerous helpful people.
  • pro The team is caring, nurturing, thoughtful, and sweet with residents.
  • pro The facility is fabulous with an awesome staff and professional service from start to finish.
  • pro The care is top notch, with great food and wonderful staff, and residents feel happy there.
  • pro Families describe Brookdale Carriage Club as the best decision, noting happiness and positive end-of-life experiences.
  • pro Residents are engaged through activities, feeling stimulated and fulfilled.
  • pro Under Jamie Broome's leadership, the facility is exceptionally clean and well-run.

Cons

  • pro They waited outside for 15 minutes with no answer, had to pull the door to set off the alarm, and felt the system was ridiculous for the price paid.
  • pro The care delivered did not match what was sold - daily nursing checks weren't done after six days and the contracted doctor refused to see him, which they call neglect.
  • pro The food was horrid, and they sensed corporate management did not care.
  • pro The facility seemed understaffed, with billing errors and little effort to keep memory-care residents engaged.
  • pro A nurse was described as rude and the care giver behavior as inappropriate, with dangerous lapses like dropping a pill into a patient's cup.
  • pro Staff were accused of harassment and discrimination, with management seemingly condoning such behavior.
  • pro The entrance and grounds were described as an embarrassment, with a neglected light post, overgrown shrubbery, a dead tree, and the gate arm often left open.
  • pro Move-in and renovation issues were mishandled: units not ready for move-in, floors with dips, rotten joists needing replacement, and incomplete plumbing and fixture work.

Review

Senior Retreat At Lansdowne is best suited for families seeking a warm, social, activity-packed community where residents can feel like part of a bustling, cared-for neighborhood. It tends to work well for seniors who value ongoing engagement, meaningful relationships with attentive aides, and a campus atmosphere where independent living can transition smoothly into assisted or memory care without uprooting the person's social world. For residents who thrive on routine, personal connections, and a sense of belonging fostered by frequent programming and long-tenured staff, this community can deliver on that home-like energy.

Those who should explicitly consider alternatives are families prioritizing flawless front-desk responsiveness, consistently timely medical oversight, and meticulous maintenance. Several reviews point to gaps in operational reliability - from slow or inconsistent entry access to delayed nursing checks and unfulfilled promises about medication monitoring. Prospective movers should beware of mixed experiences in escalation of care or memory-care coordination, and they should not assume that a single positive encounter represents the standard across shifts, departments, or adjacent campuses. In short, if medical clarity and administrative predictability are nonnegotiables, other options merit comparison.

On the upside, the strongest arguments in favor lie in the human side of care: genuinely caring staff, meaningful daily activities, and a sense that residents are seen and treated with warmth. Several residents and families describe staff as devoted, capable, and deeply invested in individual well-being, with administrators and CNAs forming pivotal relationships during difficult moments. The continuity of care within the same campus - moving from independent to assisted to skilled levels - can provide reassuring stability for families seeking a seamless care trajectory. Where these elements align, the community delivers comforting, home-like energy that is hard to replicate in more clinical settings.

Yet the cons temper that warmth with real-world friction. Maintenance and safety are recurring themes: accessible entrances that sometimes feel neglected, landscaping or curb appeal that doesn't match expectations, and ongoing requests for simple repairs that linger. Nutrition and dining experiences are a mixed bag in these reviews, with some dining experiences described as excellent and others labeled uneven or unsatisfactory. The most troubling patterns involve alignment between what was promised at move-in - especially around nursing checks, physician access, and proactive health management - and what actually occurs day-to-day. When care promises don't translate into consistent practice, families bear the burden of advocating and chasing resolution.

Another red flag arises around communication and responsiveness. Reports of delayed calls, difficulties reaching staff, and inconsistent follow-through on care plans emphasize the need for vigilant oversight by families. For memory-care and rehabilitation within this operator's footprint, there are indications that specialized staffing and appropriate escalation can be hit or miss, including occasional miscommunication with families about treatment decisions or urgent changes in a loved one's condition. Prospective residents should demand clear, written expectations for caregiver availability, response times, and a transparent pathway for addressing concerns before any commitment.

In the decision-making process, the recommended approach is rigorous due diligence. Prospective residents should insist on a specific, written senior-care plan that outlines nursing checks, medication management, physician access, and a guaranteed response protocol for call bells and urgent needs. Tour the campus at several times of day to gauge staffing patterns, speak with current residents and families about their daily experiences, and request recent maintenance logs or remediation timelines for any outstanding facility improvements. If possible, request to see how memory-care coaching is implemented and how staff are trained to handle behavioral health needs in real-world scenarios.

Ultimately, this community offers undeniable warmth, a sense of belonging, and a care-focused culture that can feel like home when the plan aligns with resident needs. For families who can actively partner with administration, demand accountability, and monitor care quality, Senior Retreat At Lansdowne presents a viable, even compelling option. For those whose priorities are relentless medical oversight, predictable administrative operations, and pristine, turnkey maintenance, it may be wiser to compare other Charlotte-area options - where the balance between care quality, reliability, and facility upkeep leans more consistently in favor of residents and families seeking fewer surprises.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.

Transportation

  • Charlotte Douglas International (10 miles away) Charlotte Douglas International (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Senior Retreat At Lansdowne in Charlotte, NC is an assisted living community that offers various types of care including board and care home, memory care, and respite care. With a range of amenities and services available, residents can enjoy a comfortable and fulfilling lifestyle.

The community features a dining room where residents can enjoy delicious meals prepared by the staff. The living spaces are fully furnished, providing a cozy and welcoming environment for seniors. Outdoor space and a garden are also available, allowing residents to immerse themselves in nature.

Housekeeping services are provided to ensure that the living areas remain clean and tidy. Move-in coordination is offered to assist new residents in settling into their new homes seamlessly. For those with furry companions, the community is pet-friendly.

Residents have access to a small library where they can indulge in their love for reading. Telephone services are available to keep them connected with loved ones.

The highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers. They also offer support for individuals with specific dietary needs, including those with diabetes or special dietary restrictions. Medication management is another service provided by the staff.

Mental wellness programs are in place to promote cognitive health among residents, particularly for those facing mild cognitive impairment or memory-related issues. In addition, specialized memory care programming is offered to cater to the unique needs of individuals with memory loss.

Scheduled daily activities keep residents engaged and entertained throughout the day.

For added convenience, there are several cafes, pharmacies, physicians' offices, restaurants, and places of worship nearby - ensuring that residents have easy access to essential services and amenities within close proximity to the community. Overall, Senior Retreat At Lansdowne offers a supportive environment where seniors can receive personalized care while enjoying a vibrant and fulfilling lifestyle.

Nearby Places of Interest

Places of Worship

  • St Gabriels Catholic Church (2.5 miles)
  • Carmel Baptist Church (2.5 miles)
  • Sharon Baptist Church (3.8 miles)
  • Calvary Church (4.3 miles)
  • Providence Presbyterian Church (4.8 miles)
  • Idlewild Baptist Church (5.3 miles)
  • St John's Baptist Church (5.6 miles)

Pharmacies

  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • Walmart Pharmacy (2.9 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (3.9 miles)

Physicians

  • Cotswold Medical Clinic (2.8 miles)
  • Arboretum Pediatrics (2.8 miles)
  • Novant Health Imaging Southpark (3 miles)
  • OrthoCarolina South Park (3.4 miles)
  • Center For Wellness (3.8 miles)
  • Perry Orthopedics & Sports Medicine (4.3 miles)
  • Paviol Dermatology (4.6 miles)

Cafes

  • Starbucks (2.8 miles)
  • Panera Bread (4.4 miles)
  • The Collective Cafe (4.6 miles)
  • Villanis Bakery (5.5 miles)
  • Starbucks (6.1 miles)
  • Starbucks (6.2 miles)
  • Panera Bread (6.2 miles)

Restaurants

  • The Cheesecake Factory (2.8 miles)
  • Chick-Fil-A (2.9 miles)
  • Reid's Fine Foods (3.1 miles)
  • Le Peep (3.1 miles)
  • Showmars (3.9 miles)
  • McDonald's (3.9 miles)
  • Mac's Speed Shop (3.9 miles)

Theaters

  • AMC Carolina Pavilion 22 (5.7 miles)
  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (5.8 miles)

Parks

  • Sedgefield Neighborhood Park (5.8 miles)
  • Little Sugar Creek Greenway (6.4 miles)
  • First Ward Park (6.7 miles)
  • Romare Bearden Park (7 miles)
  • Fourth Ward Park (7 miles)

Hospitals

  • Carolinas Medical Center-Pineville (6.1 miles)

Frequently Asked Questions

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  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.