Sunrise on Providence

Pros

• The staff at Sunrise on Providence are consistently praised for their kindness, respect, and attentiveness to residents' needs.
• Residents enjoy a clean and safe environment, contributing to a positive living experience.
• The facility offers a variety of engaging activities that promote socialization and interaction among residents.
• The meals provided are considered above average, with special holiday meals being particularly well-received by residents.
• Many reviewers highlight the strong leadership and supportive culture fostered by the management team at Sunrise on Providence.
• Families appreciate the clear communication from staff regarding their loved ones' health and wellbeing.
• Overall, families feel that Sunrise on Providence is a great choice for assisted living, offering personalized care to meet individual needs effectively.

Cons

• The facility has limited parking, making it difficult for older relatives to visit and potentially impacting the residents' therapeutic environment.
• There were unfair charging practices without confirmation of actual costs, leading to confusion over negotiated pricing and unexpected charges upon move-in.
• Some residents did not receive adequate engagement or stimulation, particularly those with dementia, as activities seemed minimal and focused on passive entertainment.
• Communication regarding health updates was lacking at times, creating a disconnect between staff and families.
• The cost of meals was deemed excessive, adding financial strain to families despite already paying for meal services.
• Concerns were raised about the cleanliness and upkeep of furniture within the facility.
• There were issues with billing accuracy and transparency related to additional charges that were not clearly communicated beforehand.
• One reviewer experienced delays in assistance during their visit, leading to a less welcoming feeling compared to other facilities.

Review

Sunrise of Providence Assisted Living has garnered a range of feedback from residents and their families, reflecting both positive experiences and areas for improvement. Many reviewers commend the facility for its resident-centric approach, emphasizing the importance of attention to detail in care delivery. From the initial contact with staff—who set a welcoming tone on day one—to the ongoing interactions with nursing assistance, administration, and front desk personnel, there is a widespread sentiment that the staff are genuinely invested in the well-being of both residents and their families. This dedication extends to various aspects of service, including nutritional offerings that many describe as superior, with special holiday meals being highlighted as particularly memorable experiences.

The diversity among staff has also been praised as a significant strength. Residents appreciate interacting with caregivers from different countries who share their own stories while listening thoughtfully to residents’ experiences. The overall environment is described as warm and engaging, where caregivers invest time in meaningful interactions instead of merely following protocols. This personal touch creates an atmosphere where residents feel valued and cared for, making Sunrise a preferred choice for many families seeking assisted living options.

Despite these positives, some concerns have been raised regarding logistical issues such as limited parking availability at the facility which can be challenging for visitors, especially older relatives looking to visit loved ones. Several reviews pointed out that this lack of accessible parking may hinder therapeutic visits from family members, which are crucial for residents' emotional well-being. Furthermore, although many families report high levels of care provided by staff members—including nurses recognized for their exceptional kindness—some reviewers expressed dissatisfaction about minimal engagement in cognitive activities for dementia patients. There is a call for more structured therapy sessions or memory-engaging activities instead of simply placing patients in front of television screens during meal times.

Cost-related concerns were another common theme among several reviews. While many acknowledge the quality of care received at Sunrise, some remarked on pricing practices that seemed inconsistent or opaque. Issues were reported regarding billing practices—specifically concerning charges that appeared without prior discussion or confirmation—and discrepancies around negotiated pricing agreements not being honored. Some felt overwhelmed by additional costs associated with meals despite already paying a basic fee; this concern about escalating expenses created anxiety about financial sustainability over time.

Communication needs within the facility emerged as another area needing attention; while many expressed satisfaction with how responsive staff were to questions regarding health updates on their loved ones, others noted instances where communication could fall short or feel disjointed. For instance, there were mentions of late fees appearing unexpectedly alongside confusion surrounding separate pharmacy billing processes which added stress during an already challenging transition into assisted living.

Nonetheless, it’s evident that families hold affection for Sunrise on Providence largely due to its strong leadership and cohesive culture among staff members and management alike. Numerous reviews celebrate how this nurturing environment not only enhances residents' quality of life but also fosters happiness among workers who appear dedicated to creating enriching experiences daily. Families appreciated being kept informed about changes regarding health conditions or any issues arising with their loved ones—a testament to how management prioritizes transparency when it comes to resident care.

Overall, Sunrise on Providence represents a widely accepted option within assisted living choices thanks to its notable strengths in compassionate care coupled with opportunities available for resident socialization and activity participation. While considerable praise exists around the quality services offered—from nursing supervision through food preparation—the feedback also serves as constructive criticism urging improvements around communication practices and facilities management that can further elevate resident experience within this community-oriented setting.

This area of Charlotte, North Carolina offers a diverse selection of places of worship, pharmacies, restaurants, cafes, physicians, parks, theaters, and hospitals within a few miles of each other. The presence of various churches catering to different denominations provides spiritual fulfillment for residents. Additionally, the proximity of multiple pharmacies and healthcare facilities ensures convenient access to medical services. A variety of dining options ranging from casual fare to fine dining are available nearby. Parks and green spaces offer opportunities for outdoor recreation and relaxation. The presence of theaters allows for entertainment options close to home. Overall, this neighborhood provides a well-rounded community with easy access to essential services for senior living.

Places of Worship

• St Gabriels Catholic Church (2.2 miles)
• Carmel Baptist Church (2.8 miles)
• Sharon Baptist Church (3.6 miles)
• Calvary Church (4.3 miles)
• Providence Presbyterian Church (5 miles)
• St John's Baptist Church (5.3 miles)
• Idlewild Baptist Church (5.6 miles)

Pharmacies

• Walgreens (2.3 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3 miles)
• Walmart Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Family Care Specialty Pharmacy (4.1 miles)
• Walgreens (4.2 miles)

Restaurants

• The Cheesecake Factory (2.5 miles)
• Reid's Fine Foods (2.7 miles)
• Chick-Fil-A (3.1 miles)
• Le Peep (3.3 miles)
• Amelie's French Bakery - Park Road (3.9 miles)
• Chick-Fil-A (4 miles)
• Showmars (4.2 miles)

Cafes

• Starbucks (2.5 miles)
• Panera Bread (4.7 miles)
• The Collective Cafe (5 miles)
• Villanis Bakery (5.3 miles)
• Starbucks (6.1 miles)
• Jeni's Splendid Ice Creams (6.2 miles)
• Starbucks (6.3 miles)

Physicians

• Cotswold Medical Clinic (2.5 miles)
• Novant Health Imaging Southpark (2.7 miles)
• Arboretum Pediatrics (3 miles)
• OrthoCarolina South Park (3 miles)
• Perry Orthopedics & Sports Medicine (4 miles)
• Center For Wellness (4.2 miles)
• Paviol Dermatology (4.4 miles)

Parks

• Sedgefield Neighborhood Park (5.5 miles)
• Little Sugar Creek Greenway (6.1 miles)
• First Ward Park (6.5 miles)
• Romare Bearden Park (6.7 miles)
• Fourth Ward Park (6.8 miles)

Theaters

• AMC Carolina Pavilion 22 (5.5 miles)
• Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (5.9 miles)

Hospitals

• Carolinas Medical Center-Pineville (5.9 miles)