Sardis Oaks Nursing Home

Pros

• The rehabilitation staff at Sardis Oaks is described as excellent, providing patient and effective care to help individuals regain their mobility.
• Many patients have expressed appreciation for the attentiveness and compassion of the nursing staff, highlighting their caring nature.
• Dining experiences at Sardis Oaks received positive remarks, with some residents noting that the food was delicious and dietary staff accommodating special needs.
• Several reviewers have shared that they felt well-prepared for home after their rehabilitation visits, thanks to the supportive environment provided by the staff.
• The facility's cleanliness was noted favorably in multiple reviews, indicating a commitment to maintaining a hygienic setting for residents.

Review

Sardis Oaks, a facility offering both short-term rehabilitation and long-term care, has garnered mixed reviews from families and residents regarding the quality of care provided. Some individuals have praised certain staff members for their professionalism and compassionate approach, yet numerous accounts highlight significant concerns about the overall standard of care, particularly in the long-term section of the facility. This dichotomy in experiences reflects an underlying issue within Sardis Oaks that warrants deeper examination.

Several reviewers recount troubling stories related to inadequate attention given to patients. One family voiced their distress over their loved one’s condition deteriorating after entering the facility for rehabilitation following multiple strokes. They reported that basic needs such as hydration and nourishment were neglected; rather than implementing supportive measures like IV fluids when the patient could not swallow, staff reportedly left food trays unattended, failing to ensure they were consumed. This negligence ultimately led to the patient being readmitted to the emergency room due to dehydration and additional health complications.

Many relatives echoed this sentiment about poor staff responsiveness. Observations indicated an alarming wait time for assistance when patients used call buttons—averaging between 30 to 45 minutes. Such delays were particularly concerning for those unable to move independently or feed themselves. Reviews highlighted repeated incidents where caregivers placed meals in front of residents but did not remain present to assist with eating or provide necessary supervision, further emphasizing a lack of proactive care that is essential for individuals with significant health challenges.

However, amidst these critical perspectives, there are also commendations for specific aspects of Sardis Oaks’ service. Some individuals who underwent rehabilitation reported positive experiences with physical therapy and occupational therapy teams, characterizing them as dedicated professionals who played a crucial role in recovery. Residents noted that these therapists provided encouragement and individualized attention during challenging sessions—reinforcing the notion that while some elements of care at Sardis Oaks fell short, others excelled at fostering improvement in mobility and independence.

Conversely, accounts detailing neglectful behaviors from nursing aides called into question the consistency of care across shifts. Instances of food left uneaten on tables and inadequate response times suggested systemic issues tied to staffing levels or management practices within the facility. Families expressed frustration that they needed to advocate persistently for their loved ones’ well-being merely to receive basic assistance—a burden no family should have to bear during such vulnerable times.

Furthermore, some reviews raised concerns about organizational management at Sardis Oaks; dissatisfaction among families extended beyond just individual experiences with staff members but encompassed feelings regarding support structures within the facility itself. Complaints included understaffing during weekends leading to dangerous conditions where one temporary nurse covered multiple halls while struggling under overwhelming demand from residents requiring aid—a scenario deemed unacceptable by caregivers frustrated by limited resources available for providing adequate care.

In conclusion, while there are pockets of exemplary service found within Sardis Oaks—particularly among certain therapeutic teams—the comprehensive experience hinges on factors like staffing levels and managerial oversight that appear inconsistent across various departments within the institution. A thorough reevaluation seems imperative not only for adhering better standards aligned with patient needs but also offering peace of mind and assurance for families considering placement options amidst challenging circumstances involving loved ones needing specialized medical attention or rehabilitation services.

Places of Worship

• St Gabriels Catholic Church (1.2 miles)
• Sharon Baptist Church (3.8 miles)
• Carmel Baptist Church (3.8 miles)
• St John's Baptist Church (4.2 miles)
• Covenant Presbyterian Church (4.7 miles)
• First Baptist Of Charlotte: Family Life Center (5 miles)
• Calvary Church (5.3 miles)

Physicians

• Cotswold Medical Clinic (1.4 miles)
• Novant Health Imaging Southpark (2.5 miles)
• OrthoCarolina South Park (2.7 miles)
• Perry Orthopedics & Sports Medicine (2.9 miles)
• Paviol Dermatology (3.3 miles)
• Carolina Asthma & Allergy Center (3.4 miles)
• Dermatologic Laser Center (3.6 miles)

Pharmacies

• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.9 miles)
• Family Care Specialty Pharmacy (3.2 miles)
• Walgreens (3.7 miles)
• Walmart Pharmacy (4.2 miles)
• Walgreens (4.7 miles)

Restaurants

• The Cheesecake Factory (2.2 miles)
• Reid's Fine Foods (2.4 miles)
• Amelie's French Bakery - Park Road (3.3 miles)
• Chick-Fil-A (3.4 miles)
• Chick-Fil-A (4.2 miles)
• Hawthorne's NY Pizza & Bar (4.3 miles)
• Common Market (4.3 miles)

Cafes

• Starbucks (2.4 miles)
• Villanis Bakery (4.2 miles)
• Jeni's Splendid Ice Creams (5.3 miles)
• Panera Bread (5.4 miles)
• The Collective Cafe (5.6 miles)
• Smelly Cat Cof (6.1 miles)
• Starbucks (6.5 miles)

Parks

• Sedgefield Neighborhood Park (4.6 miles)
• Little Sugar Creek Greenway (5.1 miles)
• First Ward Park (5.4 miles)
• Romare Bearden Park (5.6 miles)
• Fourth Ward Park (5.7 miles)

Theaters

• AMC Carolina Pavilion 22 (5.8 miles)
• Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (6.9 miles)

Transportation

• Sugar Creek Station (6.4 miles)

Hospitals

• Carolinas Medical Center-Pineville (6.5 miles)