5151 Sardis Road, Charlotte, NC 28270
For more information about senior living options: (844) 490-3973
The nurses Nadine, Mariatu, and the others were incredible, keeping spirits high and meeting every need. The staff were friendly and helpful, and the cafe food is amazing. The PT, OT, and Speech therapists made tremendous progress, enabling the patient to return home. The care team is compassionate, knowledgeable, and dedicated from arrival through the stay. The wound care nurse Rose is absolutely wonderful and truly caring. The rehabilitation staff and facility are excellent, with competent and communicative nursing staff. The staff are professional, friendly, and helpful, with outstanding therapists. The care and support during rehab were top-notch, with encouragement and warmth from the team. Sardis Oaks is a clean facility with a caring and capable staff.
Reviewers say Sardis Oaks cares more about money than residents' well-being. The nursing staff were rude and neglectful toward patients. The facility is chronically understaffed, resulting in long waits for care and medications. Call bells were often left unanswered for extended periods. Rooms and bathrooms were sometimes dirty and unsanitary, with patients left in soiled conditions. Families were not informed about injuries, new medications, or doctors' appointments. Administrative staff were described as nasty, unhelpful, and slow to address complaints. The place has been called disgusting and dangerous, with patients left unattended. Some reviews mention bedsores and dehydration due to neglect. Weekend staffing was described as inadequate, with only a temp nurse and one aide across two halls. Overall, several reviewers would not recommend Sardis Oaks.Sardis Oaks is best suited for families seeking post-acute rehabilitation where the emphasis is on skilled therapy and a compassionate, team-driven approach designed to help a resident regain independence and return home. The strongest case rests with hip and knee replacement recoveries, strokes, or recent hospital discharges where PT, OT, and speech therapy can drive real gains. For these needs, the facility's therapy staff consistently earns praise for patience, persistence, and measurable progress, and families frequently point to successful discharges with their loved ones in better functional shape than upon arrival.
Those considering alternatives should note that Sardis Oaks may not be the right fit for residents requiring steady, around-the-clock supervision, consistent nighttime staffing, or private accommodations. Several reviews flag variability in evening and weekend coverage, occasional gaps in communication, and responses to urgent needs that can stretch beyond minutes. For families prioritizing rigorous 24/7 nursing presence, immediate med delivery, and consistently attentive front-line oversight, exploring other options with higher core staffing ratios or stronger overnight coverage is prudent.
On balance, the community's tangible rehab strengths offset many of the operational drawbacks. The therapy teams - PT, OT, and even speech staff - are repeatedly described as capable, motivated, and able to push residents toward meaningful gains. Nursing and CNA teams are cited as caring and knowledgeable in numerous cases, with some residents reporting stable, reassuring care during intensive rehabilitation phases. When the environment goes right, Sardis Oaks delivers a supportive mood, clean facilities, and a focus on recovery that aligns with families' hopes for a return-to-home trajectory.
That said, the cons appear with notable consistency in certain reviews. Night and weekend shifts are described as less responsive, with frequent concerns about delays in pain medication, help with bathroom needs, and routine calls not being answered promptly. Instances of room cleanliness issues, inconsistent housekeeping, and perceived gaps in oversight raise questions about reliability during off-peak hours. Some families report communication lapses and frustrations with administration or the way complaints are handled, which can undermine confidence during vulnerable rehab periods.
Practically evaluating Sardis Oaks requires a focused investigative approach. Prospective families should request a tour during evenings or weekend hours to observe staffing patterns in real time, and specifically ask about nurse-to-resident ratios across shifts. Inquire about private room availability and current cleanliness standards, and review whether discharge planning is proactive and well-coordinated with hospitals and home-therapy services. Speak with therapy leads and social workers about caseloads, therapy intensity, and how progress is measured, as well as with current residents or recent families to gauge consistency over time.
The bottom line is clear: Sardis Oaks offers a credible pathway to recovery for post-acute clients who prize effective therapy and a caring staff, with multiple residents recalling meaningful improvements and successful transitions home. However, families should proceed with caution if night-time responsiveness, strict communication discipline, and private accommodations are nonnegotiables. If those criteria are essential, it makes sense to compare other Charlotte-area options that demonstrate stronger 24/7 coverage and steadier front-line performance, even if the rehab outcomes at Sardis Oaks remain compelling. This facility is a strong choice for recovery-focused care when the family is prepared to stay actively involved and to verify staffing reliability across all shifts.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sardis Oaks in Charlotte, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and fully furnished living space with private bathrooms and cable or satellite TV for the convenience and entertainment of its residents.
Sardis Oaks ensures the well-being of its residents by offering various on-site amenities such as a beauty salon, fitness room, gaming room, small library, and computer center. The community also provides outdoor spaces like gardens where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the premises for easy connectivity.
Residents of Sardis Oaks can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions taken into consideration. Housekeeping services are provided to maintain cleanliness and tidiness.
The care services offered at Sardis Oaks include 24-hour supervision and call system for immediate assistance if needed. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The community also offers diabetes diets and can accommodate special dietary restrictions.
To enhance the quality of life for its residents, Sardis Oaks provides transportation arrangements for non-medical purposes as well as for doctor's appointments. A wellness center offers programs to support mental well-being, while scheduled daily activities, resident-run activities, fitness programs, planned day trips, and concierge services ensure that there is always something exciting happening within the community.
Additionally, Sardis Oaks benefits from its convenient location near cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents to easily access various amenities and services outside the community.
Overall, Sardis Oaks in Charlotte is a warm and caring assisted living community that provides exceptional care services along with an array of amenities to create an enriching living experience for its residents.
Sardis Oaks is located at 5151 Sardis Road, Charlotte, NC 28270 in Mecklenburg County, North Carolina
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