Sardis Oaks

Cons

• The facility neglected to implement an IV for feeding and fluids for a patient with swallowing problems, leading to dehydration and other complications.
• Staff did not regularly change a patient who was sitting in their waste for hours.
• There was a lack of real physical therapy and swallowing tests for a patient who was supposed to receive 120 hours daily of PT/OT/ST.
• The facility was understaffed and the nurses and aides did not respond promptly to help/call buttons.
• Patients who were bedridden did not receive active care, such as assistance with eating or regular hydration.
• There were issues with money impacting the level of care given to a patient, resulting in negligence by the nurses and staff.
• Some CNAs and nurses were not attentive or adequately trained, leading to subpar care.
• Pain medication was frequently given late, causing unnecessary discomfort for patients.
• The facility was dangerously understaffed on weekends, resulting in delays in response times for urgent needs like bathroom assistance or medication administration.
• One reviewer stated that they would rather die than go back to this facility due to the traumatic experience their family member had there.

Review

Sardis Oaks, a nursing home and rehabilitation facility, has received mixed reviews from individuals who have had loved ones stay there. One reviewer expressed disappointment with the care provided to their mother, who had multiple strokes. The reviewer claimed that her mother's health deteriorated while at Sardis Oaks due to a lack of attention to her dietary needs and inadequate hydration. They also mentioned a lack of physical therapy and swallowing tests that were supposed to be provided.

On the other hand, another individual had a positive experience at Sardis Oaks after undergoing occupational and physical therapy following a surgery. They praised the staff for their patience and dedication in helping them regain their mobility. The CNA's were also commended for playing a major role in their recovery process. The reviewer expressed satisfaction with the food as well.

Another individual visited Sardis Oaks when their friend's mother was there for rehabilitation. They reported that the facility was consistently clean, and emphasized that their friend's mother seemed well taken care of during her stay. The reviewer noted that she did great in rehab and returned home after a few weeks.

However, another family member had a negative experience with Sardis Oaks when their relative was in the long-term care section of the facility. They stated that there was often an understaffing issue or lack of response from nurses and aides when assistance was needed. It was alleged that patients would wait 30-45 minutes for help, which resulted in minimal care being provided. The family member mentioned instances where trays of solid food were left untouched by their relative, who could not feed herself, and water was not regularly given to her.

One individual shared positive feedback about the care received after knee injury treatment at Sardis Oaks. Despite acknowledging small rooms, they praised the excellent rehabilitation staff and overall competence of the nursing team. The dietary staff was also commended for dealing with challenges related to eating habits.

A person who received care at Sardis Oaks for over a month following a leg fracture had nothing but praise for the facility. They appreciated the excellent and caring staff, from nurses to therapists and even custodial workers. The reviewer expressed gratitude for the support provided during their recovery process and believed that the professionals at Sardis Oaks went beyond their duties to ensure a smooth transition back home.

Unfortunately, not all reviews are positive. One individual noted their friend's unpleasant experiences at Sardis Oaks, stating that she was placed in a very small room with limited movement options. The reviewer suspected that lack of assistance was due to financial issues faced by their friend. They mentioned an incident where she was left outside in her wheelchair when there was an issue returning indoors, which was not adequately addressed by staff.

Another negative review described a decline in the quality of care at Sardis Oaks compared to previous experiences. They claimed negligence on multiple occasions, such as leaving blood-soiled bedding after their relative returned from the hospital and allowing respiratory distress to go unaddressed for hours, resulting in admission to the hospital.

One review mentioned both positive and negative aspects of staying at Sardis Oaks. While they initially praised the rehabilitation staff and facilities, they expressed disappointment with certain nursing staff members who were perceived as inattentive due to understaffing issues.

In conclusion, reviews about Sardis Oaks vary greatly. Some individuals highlight positive experiences with dedicated staff members who provided excellent care during rehabilitation processes. However, others mention concerns related to inadequate staffing levels leading to neglectful care and poor communication between medical professionals at the facility.

Places of Worship

• St Gabriels Catholic Church (1.2 miles)
• Sharon Baptist Church (3.8 miles)
• Carmel Baptist Church (3.8 miles)
• St John's Baptist Church (4.2 miles)
• Covenant Presbyterian Church (4.7 miles)
• First Baptist Of Charlotte: Family Life Center (5 miles)
• Calvary Church (5.3 miles)

Physicians

• Cotswold Medical Clinic (1.4 miles)
• Novant Health Imaging Southpark (2.5 miles)
• OrthoCarolina South Park (2.7 miles)
• Perry Orthopedics & Sports Medicine (2.9 miles)
• Paviol Dermatology (3.3 miles)
• Carolina Asthma & Allergy Center (3.4 miles)
• Dermatologic Laser Center (3.6 miles)

Pharmacies

• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.9 miles)
• Family Care Specialty Pharmacy (3.2 miles)
• Walgreens (3.7 miles)
• Walmart Pharmacy (4.2 miles)
• Walgreens (4.7 miles)

Restaurants

• The Cheesecake Factory (2.2 miles)
• Reid's Fine Foods (2.4 miles)
• Amelie's French Bakery - Park Road (3.3 miles)
• Chick-Fil-A (3.4 miles)
• Chick-Fil-A (4.2 miles)
• Hawthorne's NY Pizza & Bar (4.3 miles)
• Common Market (4.3 miles)

Cafes

• Starbucks (2.4 miles)
• Villanis Bakery (4.2 miles)
• Jeni's Splendid Ice Creams (5.3 miles)
• Panera Bread (5.4 miles)
• The Collective Cafe (5.6 miles)
• Smelly Cat Cof (6.1 miles)
• Starbucks (6.5 miles)

Parks

• Sedgefield Neighborhood Park (4.6 miles)
• Little Sugar Creek Greenway (5.1 miles)
• First Ward Park (5.4 miles)
• Romare Bearden Park (5.6 miles)
• Fourth Ward Park (5.7 miles)

Theaters

• AMC Carolina Pavilion 22 (5.8 miles)
• Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (6.9 miles)

Transportation

• Sugar Creek Station (6.4 miles)

Hospitals

• Carolinas Medical Center-Pineville (6.5 miles)