Sardis Oaks

5151 Sardis Road, Charlotte, NC 28270

For more information about senior living options: (844) 490-3973

3.1 from 18 reviews
5 stars
5
4 stars
4
3 stars
1
2 stars
3
1 stars
5

Skilled Nursing Facility

Overall Review

Cons

  • pro The facility neglected to implement an IV for feeding and fluids for a patient with swallowing problems, leading to dehydration and other complications.
  • pro Staff did not regularly change a patient who was sitting in their waste for hours.
  • pro There was a lack of real physical therapy and swallowing tests for a patient who was supposed to receive 120 hours daily of PT/OT/ST.
  • pro The facility was understaffed and the nurses and aides did not respond promptly to help/call buttons.
  • pro Patients who were bedridden did not receive active care, such as assistance with eating or regular hydration.
  • pro There were issues with money impacting the level of care given to a patient, resulting in negligence by the nurses and staff.
  • pro Some CNAs and nurses were not attentive or adequately trained, leading to subpar care.
  • pro Pain medication was frequently given late, causing unnecessary discomfort for patients.
  • pro The facility was dangerously understaffed on weekends, resulting in delays in response times for urgent needs like bathroom assistance or medication administration.
  • pro One reviewer stated that they would rather die than go back to this facility due to the traumatic experience their family member had there.

Review

Sardis Oaks, a nursing home and rehabilitation facility, has received mixed reviews from individuals who have had loved ones stay there. One reviewer expressed disappointment with the care provided to their mother, who had multiple strokes. The reviewer claimed that her mother's health deteriorated while at Sardis Oaks due to a lack of attention to her dietary needs and inadequate hydration. They also mentioned a lack of physical therapy and swallowing tests that were supposed to be provided.

On the other hand, another individual had a positive experience at Sardis Oaks after undergoing occupational and physical therapy following a surgery. They praised the staff for their patience and dedication in helping them regain their mobility. The CNA's were also commended for playing a major role in their recovery process. The reviewer expressed satisfaction with the food as well.

Another individual visited Sardis Oaks when their friend's mother was there for rehabilitation. They reported that the facility was consistently clean, and emphasized that their friend's mother seemed well taken care of during her stay. The reviewer noted that she did great in rehab and returned home after a few weeks.

However, another family member had a negative experience with Sardis Oaks when their relative was in the long-term care section of the facility. They stated that there was often an understaffing issue or lack of response from nurses and aides when assistance was needed. It was alleged that patients would wait 30-45 minutes for help, which resulted in minimal care being provided. The family member mentioned instances where trays of solid food were left untouched by their relative, who could not feed herself, and water was not regularly given to her.

One individual shared positive feedback about the care received after knee injury treatment at Sardis Oaks. Despite acknowledging small rooms, they praised the excellent rehabilitation staff and overall competence of the nursing team. The dietary staff was also commended for dealing with challenges related to eating habits.

A person who received care at Sardis Oaks for over a month following a leg fracture had nothing but praise for the facility. They appreciated the excellent and caring staff, from nurses to therapists and even custodial workers. The reviewer expressed gratitude for the support provided during their recovery process and believed that the professionals at Sardis Oaks went beyond their duties to ensure a smooth transition back home.

Unfortunately, not all reviews are positive. One individual noted their friend's unpleasant experiences at Sardis Oaks, stating that she was placed in a very small room with limited movement options. The reviewer suspected that lack of assistance was due to financial issues faced by their friend. They mentioned an incident where she was left outside in her wheelchair when there was an issue returning indoors, which was not adequately addressed by staff.

Another negative review described a decline in the quality of care at Sardis Oaks compared to previous experiences. They claimed negligence on multiple occasions, such as leaving blood-soiled bedding after their relative returned from the hospital and allowing respiratory distress to go unaddressed for hours, resulting in admission to the hospital.

One review mentioned both positive and negative aspects of staying at Sardis Oaks. While they initially praised the rehabilitation staff and facilities, they expressed disappointment with certain nursing staff members who were perceived as inattentive due to understaffing issues.

In conclusion, reviews about Sardis Oaks vary greatly. Some individuals highlight positive experiences with dedicated staff members who provided excellent care during rehabilitation processes. However, others mention concerns related to inadequate staffing levels leading to neglectful care and poor communication between medical professionals at the facility.

Features

Housing

  • 124 resident community capacity 124 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Sardis Oaks in Charlotte, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and fully furnished living space with private bathrooms and cable or satellite TV for the convenience and entertainment of its residents.

Sardis Oaks ensures the well-being of its residents by offering various on-site amenities such as a beauty salon, fitness room, gaming room, small library, and computer center. The community also provides outdoor spaces like gardens where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the premises for easy connectivity.

Residents of Sardis Oaks can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions taken into consideration. Housekeeping services are provided to maintain cleanliness and tidiness.

The care services offered at Sardis Oaks include 24-hour supervision and call system for immediate assistance if needed. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The community also offers diabetes diets and can accommodate special dietary restrictions.

To enhance the quality of life for its residents, Sardis Oaks provides transportation arrangements for non-medical purposes as well as for doctor's appointments. A wellness center offers programs to support mental well-being, while scheduled daily activities, resident-run activities, fitness programs, planned day trips, and concierge services ensure that there is always something exciting happening within the community.

Additionally, Sardis Oaks benefits from its convenient location near cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents to easily access various amenities and services outside the community.

Overall, Sardis Oaks in Charlotte is a warm and caring assisted living community that provides exceptional care services along with an array of amenities to create an enriching living experience for its residents.

Nearby Places of Interest

Places of Worship

  • St Gabriels Catholic Church (1.2 miles)
  • Sharon Baptist Church (3.8 miles)
  • Carmel Baptist Church (3.8 miles)
  • St John's Baptist Church (4.2 miles)
  • Covenant Presbyterian Church (4.7 miles)
  • First Baptist Of Charlotte: Family Life Center (5 miles)
  • Calvary Church (5.3 miles)

Physicians

  • Cotswold Medical Clinic (1.4 miles)
  • Novant Health Imaging Southpark (2.5 miles)
  • OrthoCarolina South Park (2.7 miles)
  • Perry Orthopedics & Sports Medicine (2.9 miles)
  • Paviol Dermatology (3.3 miles)
  • Carolina Asthma & Allergy Center (3.4 miles)
  • Dermatologic Laser Center (3.6 miles)

Pharmacies

  • Walgreens (2 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.9 miles)
  • Family Care Specialty Pharmacy (3.2 miles)
  • Walgreens (3.7 miles)
  • Walmart Pharmacy (4.2 miles)
  • Walgreens (4.7 miles)

Restaurants

  • The Cheesecake Factory (2.2 miles)
  • Reid's Fine Foods (2.4 miles)
  • Amelie's French Bakery - Park Road (3.3 miles)
  • Chick-Fil-A (3.4 miles)
  • Chick-Fil-A (4.2 miles)
  • Hawthorne's NY Pizza & Bar (4.3 miles)
  • Common Market (4.3 miles)

Cafes

  • Starbucks (2.4 miles)
  • Villanis Bakery (4.2 miles)
  • Jeni's Splendid Ice Creams (5.3 miles)
  • Panera Bread (5.4 miles)
  • The Collective Cafe (5.6 miles)
  • Smelly Cat Cof (6.1 miles)
  • Starbucks (6.5 miles)

Parks

  • Sedgefield Neighborhood Park (4.6 miles)
  • Little Sugar Creek Greenway (5.1 miles)
  • First Ward Park (5.4 miles)
  • Romare Bearden Park (5.6 miles)
  • Fourth Ward Park (5.7 miles)

Theaters

  • AMC Carolina Pavilion 22 (5.8 miles)
  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (6.9 miles)

Transportation

  • Sugar Creek Station (6.4 miles)

Hospitals

  • Carolinas Medical Center-Pineville (6.5 miles)

Frequently Asked Questions

Where is Sardis Oaks?

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