5151 Sardis Road, Charlotte, NC 28270
For more information about senior living options: (844) 490-3973
Sardis Oaks, a nursing home and rehabilitation facility, has received mixed reviews from individuals who have had loved ones stay there. One reviewer expressed disappointment with the care provided to their mother, who had multiple strokes. The reviewer claimed that her mother's health deteriorated while at Sardis Oaks due to a lack of attention to her dietary needs and inadequate hydration. They also mentioned a lack of physical therapy and swallowing tests that were supposed to be provided.
On the other hand, another individual had a positive experience at Sardis Oaks after undergoing occupational and physical therapy following a surgery. They praised the staff for their patience and dedication in helping them regain their mobility. The CNA's were also commended for playing a major role in their recovery process. The reviewer expressed satisfaction with the food as well.
Another individual visited Sardis Oaks when their friend's mother was there for rehabilitation. They reported that the facility was consistently clean, and emphasized that their friend's mother seemed well taken care of during her stay. The reviewer noted that she did great in rehab and returned home after a few weeks.
However, another family member had a negative experience with Sardis Oaks when their relative was in the long-term care section of the facility. They stated that there was often an understaffing issue or lack of response from nurses and aides when assistance was needed. It was alleged that patients would wait 30-45 minutes for help, which resulted in minimal care being provided. The family member mentioned instances where trays of solid food were left untouched by their relative, who could not feed herself, and water was not regularly given to her.
One individual shared positive feedback about the care received after knee injury treatment at Sardis Oaks. Despite acknowledging small rooms, they praised the excellent rehabilitation staff and overall competence of the nursing team. The dietary staff was also commended for dealing with challenges related to eating habits.
A person who received care at Sardis Oaks for over a month following a leg fracture had nothing but praise for the facility. They appreciated the excellent and caring staff, from nurses to therapists and even custodial workers. The reviewer expressed gratitude for the support provided during their recovery process and believed that the professionals at Sardis Oaks went beyond their duties to ensure a smooth transition back home.
Unfortunately, not all reviews are positive. One individual noted their friend's unpleasant experiences at Sardis Oaks, stating that she was placed in a very small room with limited movement options. The reviewer suspected that lack of assistance was due to financial issues faced by their friend. They mentioned an incident where she was left outside in her wheelchair when there was an issue returning indoors, which was not adequately addressed by staff.
Another negative review described a decline in the quality of care at Sardis Oaks compared to previous experiences. They claimed negligence on multiple occasions, such as leaving blood-soiled bedding after their relative returned from the hospital and allowing respiratory distress to go unaddressed for hours, resulting in admission to the hospital.
One review mentioned both positive and negative aspects of staying at Sardis Oaks. While they initially praised the rehabilitation staff and facilities, they expressed disappointment with certain nursing staff members who were perceived as inattentive due to understaffing issues.
In conclusion, reviews about Sardis Oaks vary greatly. Some individuals highlight positive experiences with dedicated staff members who provided excellent care during rehabilitation processes. However, others mention concerns related to inadequate staffing levels leading to neglectful care and poor communication between medical professionals at the facility.
Sardis Oaks in Charlotte, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and fully furnished living space with private bathrooms and cable or satellite TV for the convenience and entertainment of its residents.
Sardis Oaks ensures the well-being of its residents by offering various on-site amenities such as a beauty salon, fitness room, gaming room, small library, and computer center. The community also provides outdoor spaces like gardens where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the premises for easy connectivity.
Residents of Sardis Oaks can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions taken into consideration. Housekeeping services are provided to maintain cleanliness and tidiness.
The care services offered at Sardis Oaks include 24-hour supervision and call system for immediate assistance if needed. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. The community also offers diabetes diets and can accommodate special dietary restrictions.
To enhance the quality of life for its residents, Sardis Oaks provides transportation arrangements for non-medical purposes as well as for doctor's appointments. A wellness center offers programs to support mental well-being, while scheduled daily activities, resident-run activities, fitness programs, planned day trips, and concierge services ensure that there is always something exciting happening within the community.
Additionally, Sardis Oaks benefits from its convenient location near cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents to easily access various amenities and services outside the community.
Overall, Sardis Oaks in Charlotte is a warm and caring assisted living community that provides exceptional care services along with an array of amenities to create an enriching living experience for its residents.
Sardis Oaks is located at 5151 Sardis Road, Charlotte, NC 28270 in Mecklenburg County, North Carolina
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