Charter Senior Living of Charlotte

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  • Interior

    A cozy bedroom with a bed, upholstered chair, and window allowing natural light.
  • Decor

    A spacious dining room with neatly arranged tables and chairs, featuring a warm interior decor.
  • Living Room

    A cozy living room with comfortable seating and decorative artwork.
  • Building

    A welcoming entrance to a residential building with a covered driveway.
  • Architecture

    A picturesque residential building with a circular driveway and well-maintained landscaping.
  • Bedroom

    A cozy bedroom featuring a single bed, traditional decor, and a window with curtains.
  • Trees

    A peaceful building surrounded by a well-maintained garden and a flagpole on a sunny day.
  • Windows

    A cozy library room with a wooden table and chairs surrounded by bookshelves, featuring a popcorn cart by the window.
  • Dining

    A cozy dining area with a fireplace, featuring wicker chairs and wooden tables on a polished wooden floor.
  • Landscaping

    A view of a two-story residential house featuring a well-maintained lawn and patio area.
  • Lighting

    A cozy waiting area with comfortable chairs and a table, warmly lit by overhead lighting.
  • Entrance

    A welcoming entrance to a residential or hospitality building featuring a covered driveway and landscaped surroundings.
  • Fireplace

    A cozy living room with a fireplace, sofa, and armchairs arranged for comfort.
  • Bathroom

    A cozy bathroom with a sink, mirror, and cabinetry against yellow walls.

Charter Senior Living of Charlotte

Charter Senior Living of Charlotte is an assisted living and memory care community in Charlotte, NC.

Information last verified:

3610 Randolph Rd, Charlotte, NC 28211

For more information about senior living options: (866) 208-4318

4.2 from 152 reviews
5 stars
95
4 stars
26
3 stars
9
2 stars
5
1 stars
17

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Charter Senior Living of Charlotte Costs & Pricing

Charter Senior Living of Charlotte offers a range of monthly costs for its accommodations, reflecting the quality and services provided at this established senior living community. For a studio apartment, residents can expect to pay $4,750, which is notably higher than the average costs in Mecklenburg County ($3,941) and across North Carolina ($4,020). Similarly, the one-bedroom units are priced at $5,550, significantly surpassing local ($3,434) and state averages ($4,055). The semi-private rooms are available at $5,695; while this rate exceeds both county ($4,191) and state figures ($3,584), it underscores the premium experience Charter Senior Living aims to deliver. Overall, while the costs at Charter Senior Living reflect a higher price point compared to surrounding areas, they also suggest an emphasis on enhanced care services and amenities catered to residents' needs.

Floor plansCharter Senior Living of CharlotteMecklenburg CountyNorth Carolina
Studio$4,750$3,941$4,020
1 Bedroom$5,550$3,434$4,055
Semi-Private$5,695$4,191$3,584

Overall Review of Charter Senior Living of Charlotte

caveat 7 reviews mention this

Costs feel too high

Residents and families describe pricing that feels out of proportion to care.

Several reviewers say the fees were far higher than expected or became financially difficult after move-in. One family member reported a very large charge for a short stay, while others cited fee increases and monthly costs that felt unreasonable. There are also mentions of additional charges tied to dining in-room policies. A smaller number of comments acknowledge the price can be expensive but frame it as worth it, or describe costs as more average overall.

common 21 reviews mention this

Staff care earns praise

Many reviewers highlight attentive, friendly staff who treat residents with respect.

A consistent theme is how friendly and responsive staff feel, with multiple reviewers describing residents being treated with dignity and families feeling supported. Several comments also mention communication and problem-solving when needs change. Reviewers describe staff who are patient, professional, and hands-on, including for transitions such as assisted living and respite stays. Even among critical reviews, some individual staff members are singled out as caring and helpful.

caveat 5 reviews mention this

Activities can feel lacking

Some reviews say residents don’t get enough meaningful engagement.

While some families describe an active calendar with events and outings, other reviewers report loneliness and limited group engagement. Complaints include residents being rarely taken to activities and a lack of positive staff-to-resident interaction. One reviewer specifically felt there was no evidence of patient-centered activities or seasonal celebrations. Others note the facility does have activities, suggesting the experience may vary by unit and timing.

caveat 9 reviews mention this

Care experiences in memory care

Memory care reviews are mixed, with repeated concerns about day-to-day support.

Several reviewers express serious dissatisfaction with memory care, citing issues such as short staffing, inadequate training for Alzheimer’s residents, and concerns about safety and supervision. Others mention problems with responsiveness, communication about care, and timely assistance. At the same time, there are also positive memory care comments describing engagement through music, walks, and allowing residents to participate in activities. Overall, the reviews suggest memory care quality can vary from one experience to another.

caveat 7 reviews mention this

Maintenance and responsiveness concerns

A recurring theme involves breakdowns in day-to-day reliability and follow-through.

Some reviewers report functional problems such as call buttons not working or issues that limited timely help. Others describe maintenance gaps, including air conditioning not being fixed and difficulties with item tracking, laundry, or missing supplies. A few comments also mention delays in cleaning and response times. There are also counterpoints where residents say the facility is clean and well maintained, but the negative reports focus on reliability when help is needed.

common 6 reviews mention this

Dining quality gets mixed reactions

Dining feedback ranges from praised meals to complaints about averages and preferences.

Some reviewers say meals are nutritious and delicious, and others thank specific staff such as the chef. Other comments describe the food as average, mention dissatisfaction with certain dietary textures like puree, or note that meals felt heavy or lacked protein and vegetables in memory care. There are also mentions of residents having difficulty adjusting to menu choices and preferences. Overall, dining appears to be a varied experience across units and individuals.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 104 resident community capacity 104 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Charlotte Douglas International (8 miles away) Charlotte Douglas International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Companion care Companion care
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Hospice care Hospice care
  • Hospice waiver Hospice waiver
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Wine tasting Wine tasting

Videos

Nearby Places of Interest

This part of Charlotte, North Carolina offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians and medical facilities nearby, residents have easy access to healthcare services. There are also several places of worship in the area for those looking to maintain spiritual connections. In terms of leisure activities, there are cafes, restaurants, and parks within close proximity providing opportunities for socialization and recreation. Additionally, the presence of pharmacies ensures easy access to medication and healthcare essentials. Overall, this neighborhood offers a diverse range of resources and conveniences that make it a suitable option for senior living.

Physicians

  • Perry Orthopedics & Sports Medicine (0.7 miles)
  • Cotswold Medical Clinic (1 miles)
  • Paviol Dermatology (1.1 miles)
  • Carolina Asthma & Allergy Center (1.2 miles)
  • Dermatologic Laser Center (1.2 miles)
  • OrthoCarolina South Park (2.7 miles)
  • Novant Health Imaging Southpark (3.1 miles)

Places of Worship

  • St Gabriels Catholic Church (1.3 miles)
  • St John's Baptist Church (1.9 miles)
  • Covenant Presbyterian Church (2.5 miles)
  • First Baptist Of Charlotte: Family Life Center (2.7 miles)
  • Sharon Baptist Church (4.7 miles)
  • Carmel Baptist Church (6.1 miles)
  • Calvary Church (7.2 miles)

Cafes

  • Villanis Bakery (2 miles)
  • Starbucks (3.1 miles)
  • Jeni's Splendid Ice Creams (3.2 miles)
  • Smelly Cat Cof (4.1 miles)
  • Hex Coffee (4.3 miles)
  • Starbucks (6.4 miles)
  • Panera Bread (7.4 miles)

Restaurants

  • Hawthorne's NY Pizza & Bar (2 miles)
  • Common Market (2.1 miles)
  • The Workman's Friend (2.2 miles)
  • Amelie's French Bakery - Park Road (2.3 miles)
  • Chick-Fil-A (2.5 miles)
  • White Duck Taco Shop (2.6 miles)
  • The Cheesecake Factory (2.8 miles)

Pharmacies

  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.6 miles)
  • Family Care Specialty Pharmacy (2.8 miles)
  • CVS Pharmacy (3.5 miles)
  • CVS Pharmacy (4.4 miles)
  • Walgreens (4.9 miles)
  • Walgreens (5.3 miles)

Parks

  • Sedgefield Neighborhood Park (2.7 miles)
  • Little Sugar Creek Greenway (2.9 miles)
  • First Ward Park (3.1 miles)
  • Romare Bearden Park (3.4 miles)
  • Fourth Ward Park (3.4 miles)

Transportation

  • Sugar Creek Station (4.5 miles)
  • Roush Air (7.3 miles)
  • LYNX University City Boulevard Station (7.4 miles)
  • Runway (7.6 miles)
  • Concourse D (7.6 miles)
  • American Airlines (7.6 miles)
  • American Express Centurion Lounge (7.7 miles)

Theaters

  • AMC Carolina Pavilion 22 (6.6 miles)

Hospitals

  • Carolinas Medical Center-Pineville (7.5 miles)

Frequently Asked Questions

How much does it cost to live at Charter Senior Living of Charlotte in Charlotte, NC?
What floor plans and room types does Charter Senior Living of Charlotte offer?
Where is Charter Senior Living of Charlotte?
Does Charter Senior Living of Charlotte provide care for residents with dementia or Alzheimer's disease?
Does Charter Senior Living of Charlotte allow residents to have pets?
What photos are available for Charter Senior Living of Charlotte in Charlotte, North Carolina?

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Related Resources

  • do dementia patients sleep a lotWhy Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches

    Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.

  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.

  • best foods for dementia patients to eatNourishing the Mind: Essential Dietary Approaches for Dementia

    Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.

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