Golden Heart Senior Care - Charlotte

Pros

• The staff at Golden Heart Senior Care worked hard to match the caregiver with the individual and made them feel important.
• Golden Heart was great throughout all the way through hospice and provided excellent care.
• The Home Care Giver from Golden Heart is always on time, friendly, and provides professional care.
• The CNA care provided by Golden Heart is gentle, caring, and treats the patient with respect and kindness.
• Everyone at Golden Heart, from the owner to the caregivers, is respectful, professional, and compassionate.
• The caregivers from Golden Heart were always on time, ready to work, kind, and professional.
• The staff at Golden Heart were helpful, responsive, and provided excellent care during a difficult time for the reviewer's family.

Cons

• The caregiver was often late or a no-show, causing inconvenience for the family.
• Golden Heart did not express condolences or send flowers after the grandmother's passing, and prioritized billing over empathy.
• There were frequent changes in caregivers, leading to inconsistency and the need to re-explain expectations daily.
• One time, Golden Heart informed the reviewer at the last minute that they couldn't provide services as scheduled, causing frustration and requiring them to find alternative care themselves.

Review

Golden Heart Senior Care has received overwhelmingly positive reviews from satisfied clients. One reviewer expressed their gratitude for the agency's dedication to finding the perfect caregiver for their loved one who needed care on weekends. This attention to detail impressed the reviewer, and they noted that Golden Heart was even better than previous live-in assistance services they had used. The client felt that Golden Heart made their loved one feel important, which is a testament to the level of care provided by the agency.

Another reviewer had an excellent experience with Golden Heart throughout their journey of caring for their mother. Initially seeking respite care, the reviewer found themselves needing more help as their mother's condition deteriorated. Golden Heart remained supportive and helpful even during hospice care, leaving a lasting impression on the family. The reviewer highly recommended Golden Heart and praised their team for truly caring about what they do.

However, not all reviews were perfect. One client mentioned occasional issues with caregivers being late or not showing up at all without prior notice from the agency. They also experienced inconsistency with different caregivers regularly coming to their home, resulting in repeated explanations of expectations. Additionally, when their grandmother passed away, they were disappointed that Golden Heart did not reach out or offer condolences but instead prioritized billing for her care before her burial.

Despite this negative experience, another client had nothing but praise for Golden Heart Senior Care. They described having an excellent experience with a dedicated home caregiver who was always punctual and provided friendly and professional care. While there was one incident where the service had to be canceled last minute, the client believed it was an isolated incident and expressed confidence in it not happening again.

Another satisfied client commended Golden Heart for providing gentle and caring support to their husband since June 2018. They were pleased with the respect and kindness shown towards their husband by the caregivers and considered them friends rather than just caregivers.

Lastly, a grateful daughter praised Golden Heart for their caring and responsive approach in helping her provide care for her mother during her father's surgery. From the owner to the caregivers, everyone involved demonstrated respect, professionalism, and compassion.

In conclusion, Golden Heart Senior Care has received positive reviews for their commitment to finding the perfect caregiver match and providing excellent care. While some clients experienced occasional issues with tardiness or inconsistency in caregivers, the majority of reviewers were highly satisfied with the agency's compassionate and professional services.

This part of Charlotte, North Carolina, offers a variety of amenities and services that may be appealing to older individuals considering senior living. With several physicians' offices, pharmacies, and hospitals nearby, you can easily access medical care when needed. Additionally, there are places of worship for spiritual fulfillment and community involvement. A selection of restaurants, cafes, and parks provide opportunities for socializing and recreation. The transportation options make it convenient to get around the area. Overall, this neighborhood offers a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and accessible place to live.

Physicians

• Cotswold Medical Clinic (0.3 miles)
• Perry Orthopedics & Sports Medicine (1.8 miles)
• Paviol Dermatology (2.2 miles)
• Carolina Asthma & Allergy Center (2.2 miles)
• Dermatologic Laser Center (2.4 miles)
• OrthoCarolina South Park (2.5 miles)
• Novant Health Imaging Southpark (2.6 miles)

Places of Worship

• St Gabriels Catholic Church (0.5 miles)
• St John's Baptist Church (3 miles)
• Covenant Presbyterian Church (3.6 miles)
• First Baptist Of Charlotte: Family Life Center (3.9 miles)
• Sharon Baptist Church (4.2 miles)
• Carmel Baptist Church (5 miles)
• Calvary Church (6.2 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (2.1 miles)
• Family Care Specialty Pharmacy (2.7 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.6 miles)
• Walgreens (4.7 miles)

Restaurants

• The Cheesecake Factory (2.3 miles)
• Reid's Fine Foods (2.4 miles)
• Amelie's French Bakery - Park Road (2.6 miles)
• Chick-Fil-A (2.8 miles)
• Hawthorne's NY Pizza & Bar (3.1 miles)
• Common Market (3.1 miles)
• The Workman's Friend (3.3 miles)

Cafes

• Starbucks (2.6 miles)
• Villanis Bakery (3 miles)
• Jeni's Splendid Ice Creams (4.2 miles)
• Smelly Cat Cof (5.1 miles)
• Hex Coffee (5.4 miles)
• Panera Bread (6.3 miles)
• Starbucks (6.4 miles)

Parks

• Sedgefield Neighborhood Park (3.6 miles)
• Little Sugar Creek Greenway (4 miles)
• First Ward Park (4.2 miles)
• Romare Bearden Park (4.5 miles)
• Fourth Ward Park (4.6 miles)

Transportation

• Sugar Creek Station (5.4 miles)

Theaters

• AMC Carolina Pavilion 22 (6.2 miles)

Hospitals

• Carolinas Medical Center-Pineville (7 miles)