Summit Place of South Park

Pros

• The staff at Summit Place is friendly, caring, and dedicated to providing top-quality care for the residents.
• Residents enjoy a variety of engaging activities that keep them busy and promote social interaction.
• The facility is well-maintained, clean, and features spacious and comfortable living accommodations.
• Families appreciate the supportive environment and effective communication from the staff during transitions and care processes.
• Many residents express happiness with the meals provided and enjoy special treats like ice cream nights.
• The community has a positive atmosphere that helps residents feel comfortable and welcomed.
• Overall experiences at Summit Place have been very good, with high satisfaction regarding cleanliness, services, and support provided to loved ones.

Cons

• The memory care facility is extremely short staffed, and residents are frequently left unattended.
• A majority of the workers are constantly on their phones, which neglects the needs of the residents.
• The staff in the memory care unit is described as non-compassionate and lacking patience for Alzheimer’s patients.
• There have been concerns about cleanliness, with reports of unpleasant odors and inadequate hygiene for residents.
• Communication from the facility has been lacking, with important updates not being shared timely with family members.
• Residents have allegedly escaped due to insufficient supervision and safety measures, raising serious concerns about security.
• Staff (CNAs) were reported as rude and dismissive of simple requests made by residents or their families.
• High turnover among staff has been noted as a significant issue affecting the quality of care provided.

Review

Summit Place of South Park has garnered a mix of reviews that reflect a wide range of experiences from families with loved ones residing in the facility. While some families have described their experiences as overwhelmingly positive, others have voiced serious concerns regarding staffing, care quality, and overall environment within the community.

Many reviewers highlighted the staff's commitment to quality care and engagement with residents. Families expressed appreciation for the friendly atmosphere, citing attentive employees who are familiar with residents' needs and preferences. One reviewer mentioned how their wife enjoys her time at Summit Place, emphasizing not only her happiness but also the structured activities offered at the facility—activities designed to keep residents engaged and entertained throughout their day. The presence of caring staff has been repeatedly noted as a significant factor contributing to a positive experience for both residents and their families.

In contrast, some voices raised red flags about severe understaffing issues that posed risks to resident safety and well-being. A troubling account detailed experiences with short staffing leading to unattended residents, while others reported high turnover rates among staff which contributed to a lack of continuity in care. In one case, an individual recounted witnessing inadequate support for memory care patients experiencing episodes related to Alzheimer’s disease. Concerns about neglect were further substantiated by reports of unpleasant odors common in units where residents require increased assistance—issues that should be unacceptable in any caregiving environment.

Despite these detrimental observations from certain reviews, many still found Summit Place’s living conditions appealing. Cleanliness was frequently praised among those content with their environment; families noted well-maintained facilities featuring spacious rooms filled with natural light. The availability of engaging activities like trivia nights and ice cream socials were often mentioned as significant highlights that contribute positively to residents’ daily lives. Meals offered at Summit Place received mixed feedback — while some praised the food quality highly, others voiced dissatisfaction regarding menu choices.

Transitioning into assisted living or memory care can be a difficult process for both residents and families alike; however, several reviewers shared uplifting stories about how seamlessly their loved ones adapted after moving into Summit Place. Families lauded the staff for making those pivotal life changes easier by providing compassionate support tailored to individual needs during these times of adjustment. Personal touches like family get-togethers during special occasions helped create an inviting community atmosphere that fostered friendship among residents.

On the whole, potential clients weighing options may find themselves faced with conflicting perspectives on Summit Place of South Park based on current reviews—a reflection of personal circumstances often unique to each family’s experience. Those searching for suitable accommodations would do well to visit and evaluate this facility firsthand or talk candidly with current residents or family members about what they value most within this community setting before making a decision—ultimately aiming for environments that prioritize both comfort and diligent care standards across all levels needed by elderly individuals transitioning through different stages of assisted living.

This area of Charlotte, North Carolina is a bustling and diverse neighborhood with a variety of amenities within close proximity. There are several popular restaurants offering a range of cuisines, as well as cafes and bakeries for a quick bite or leisurely meal. Residents can easily access healthcare services from reputable physicians and pharmacies nearby. There are also numerous places of worship for spiritual fulfillment and community engagement. For those looking to enjoy the outdoors, there are parks and greenways in the vicinity. Additionally, the area offers convenient transportation options for travel within the city and beyond, as well as access to a nearby hospital for medical emergencies. Overall, this neighborhood provides a vibrant and convenient living environment for seniors to enjoy their golden years.

Restaurants

• Amelie's French Bakery - Park Road (0.7 miles)
• Chick-Fil-A (0.8 miles)
• Reid's Fine Foods (1 miles)
• The Cheesecake Factory (1.1 miles)
• Old Pineville Premium Pub (2.6 miles)
• Tryon House (2.6 miles)
• Lower Left Brewing Co (2.6 miles)

Physicians

• OrthoCarolina South Park (0.7 miles)
• Novant Health Imaging Southpark (1.3 miles)
• Cotswold Medical Clinic (2.3 miles)
• Perry Orthopedics & Sports Medicine (2.6 miles)
• Dermatologic Laser Center (2.8 miles)
• Paviol Dermatology (3 miles)
• Carolina Asthma & Allergy Center (3.1 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (4.5 miles)
• Family Care Specialty Pharmacy (4.7 miles)
• Walgreens (5.2 miles)
• CVS Pharmacy (5.2 miles)
• CVS Pharmacy (5.3 miles)

Cafes

• Starbucks (1.5 miles)
• Jeni's Splendid Ice Creams (3.3 miles)
• Villanis Bakery (3.7 miles)
• Starbucks (4.3 miles)
• Hex Coffee (5.6 miles)
• Starbucks (5.7 miles)
• Smelly Cat Cof (5.9 miles)

Places of Worship

• St Gabriels Catholic Church (1.7 miles)
• Sharon Baptist Church (2.8 miles)
• Covenant Presbyterian Church (3.2 miles)
• St John's Baptist Church (3.3 miles)
• First Baptist Of Charlotte: Family Life Center (3.7 miles)
• Calvary Church (5.8 miles)
• Carmel Baptist Church (6 miles)

Parks

• Sedgefield Neighborhood Park (2.5 miles)
• Little Sugar Creek Greenway (3.5 miles)
• Romare Bearden Park (4.2 miles)
• First Ward Park (4.2 miles)
• Fourth Ward Park (4.4 miles)

Theaters

• AMC Carolina Pavilion 22 (4.6 miles)

Hospitals

• Carolinas Medical Center-Pineville (5.5 miles)

Transportation

• Sugar Creek Station (6.4 miles)
• Roush Air (6.5 miles)
• American Airlines (6.6 miles)
• Runway (6.7 miles)
• Runway 18R/36L (6.8 miles)
• Concourse D (6.9 miles)
• American Express Centurion Lounge (6.9 miles)