10 Mint Lane, Asheville, NC 28806
For more information about senior living options: (844) 490-3973
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A mixed picture emerges from a cluster of reviews about Angel House, painting a facility whose reputation runs the full gamut from laudatory to alarming. On one end, some reviewers describe a clean environment where staff members are friendly, the administration is helpful, and care feels attentive. On the other end, a number of voices raise serious concerns about safety, respect, and proper care for residents with special needs. The spectrum suggests that experiences at Angel House vary significantly, and potential families are urged to look beyond a single impression.
Several reviews present a stark, urgent critique of conditions and practices. Commenters describe unsanitary environments and abusive caretakers, a fundamental mismatch between the needs of residents and the care received. One reviewer highlights the facility's inability to properly support individuals with diabetes and someone living with HIV, noting that staff were not taking the necessary precautions. There are even more alarming charges, including illegal paperwork practices and a report to the State Board for non-compliance with established care standards. Taken together, these negative accounts emphasize safety risks and questions about the facility's adherence to regulatory requirements.
Within the same collection of opinions, a particularly pointed personal grievance targets a caretaker by the name of Patricia, described as "very rude" and, at one point, verging on using a highly offensive insult described as "c@@t." The reviewer also accuses Patricia of dismissiveness, recounting a suggestion to "go get your own food next time." This specific experience underscores a broader fear that some staff behavior is disrespectful or unsympathetic toward residents and their families, contributing to a sense that some interactions feel hostile rather than supportive.
Contrasting stark warnings, another reviewer offers an upbeat verdict: "10/10 definitely do recommend for any Asheville families! The staff is very nice & the admin does everything she can to help!" This positive voice emphasizes approachable staff, a responsive administration, and a sense that the facility's leaders are actively assisting residents and their families. The contrast with the harsher critiques illustrates how differently the same place can be perceived, possibly reflecting variation among staff teams, shifts, or individual experiences across different houses within the facility.
There are also outright negative assessments that call for drastic action. One reviewer asserts that Angel House is "terrible" and that it "cares nothing about the residents or the neighborhood," going as far as to say it should be shut down. Such statements convey a belief that the facility poses a risk to residents and a negative impact on the surrounding community. Another reviewer bluntly notes "some good, overall bad," signaling a persistent impression that while a few aspects may be satisfactory, the overall quality is not dependable.
Amid these opposing views, a more favorable observation appears from someone with recurring contact with a resident. This person notes that their father has been at the facility for several years, emphasizing a clean environment and friendly staff, with a reasonable staff-to-resident ratio. They describe the admin as "really nice," and suggest that, in their experience, the residence maintains cleanliness and a manageable number of staff per house. This account supports the possibility that, for some families and some periods, Angel House can provide a positive, supportive living arrangement.
Finally, a separate complaint focuses on communication issues that feel unprofessional. A reviewer describes an urgent situation where they called the facility and heard a staff member pick up and immediately disconnect, only to encounter a busy line for more than half an hour when trying to call back. The sentiment of being ignored or dodged during a critical moment adds to the perception that, for some families, timely and respectful communication is not reliably guaranteed at Angel House.
Taken together, these reviews reveal a facility that is clearly not monolithic in its performance or in the experiences it delivers. Some residents and families report clean facilities, friendly and engaged staff, and attentive administration; others report serious safety concerns, neglect, disrespect, and problematic administrative practices. For anyone considering Angel House, the reviews suggest a need for careful due diligence: request a visit to observe daily routines, verify the facility's compliance history with state regulators, ask about how special needs (such as diabetes management and HIV precautions) are handled, and seek opinions from multiple families with direct experiences. The breadth of testimonial indicates that outcomes may depend heavily on specific staff, specific houses, and ongoing oversight.
Redeemed Family Care Home of Leicester, located in Asheville, NC, is an exceptional assisted living community providing personalized care and support for seniors in a warm and welcoming environment. Our board and care home offers a variety of amenities to ensure the comfort and convenience of our residents.
Inside our community, residents can enjoy a spacious dining room where delicious and nutritious meals are served. The entire facility is fully furnished with comfortable furniture, creating a cozy ambiance that feels just like home. We also have a beautiful garden where residents can relax and take in the natural surroundings.
To maintain a clean and organized living space, our dedicated staff provides housekeeping services regularly. Additionally, we offer move-in coordination assistance to ensure that transitioning to our community is as seamless as possible. Our outdoor space provides opportunities for residents to spend time outdoors and enjoy fresh air.
Residents have access to telephone and Wi-Fi/high-speed internet services, allowing them to stay connected with their loved ones or browse the web at their leisure.
Our compassionate team members are trained to provide assistance with daily activities such as bathing, dressing, transferring, and medication management. We also work closely with healthcare providers to coordinate medical appointments and specialized dietary requirements such as diabetes diets or special dietary restrictions.
Transportation arrangements are available for medical visits or doctor's appointments. Residents can rest assured knowing they have easy access to nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
In addition to meeting physical needs, we believe in promoting an active lifestyle for our residents. Therefore, we offer scheduled daily activities designed to engage their minds and bodies while fostering social interactions within our close-knit community.
At Redeemed Family Care Home of Leicester in Asheville, NC, we strive to provide personalized care that meets the unique needs of each resident while creating an environment where they feel safe, supported, and valued.
This part of Asheville, North Carolina offers a convenient and diverse range of amenities for seniors. With several pharmacies, restaurants, cafes, places of worship, physicians, hospitals, and even a park within reasonable driving distances, residents in this area can easily access essential services and enjoy dining options. The proximity to healthcare facilities such as MAHEC Family Health Center at Newbridge and Highland Hospital ensures that medical needs are well catered to. Additionally, the presence of various religious institutions allows for spiritual fulfillment. Overall, this area provides a well-rounded environment for senior living with ample resources to support daily needs and interests.
Redeemed Family Care Home Of Leicester is located at 10 Mint Lane, Asheville, NC 28806 in Buncombe County, North Carolina
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