Redeemed Family Care Home Of Leicester

10 Mint Lane, Asheville, NC 28806

For more information about senior living options: (844) 490-3973

2.5 from 8 reviews
5 stars
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Assisted Living Board and Care Home

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    Overall Review of Redeemed Family Care Home Of Leicester

    Pros

    • pro The sister received very good care at Angel House.
    • pro The staff are very nice and the administrator does everything she can to help.
    • pro The facility is clean with friendly staff, and the administrator seems really nice.
    • pro They would definitely recommend the facility to Asheville families.

    Cons

    • pro Angel House is described as very unsanitary with abusive caretakers, unable to care for residents with diabetes or HIV, staff taking no precautions, illegal paperwork practices, and a recent state-board non-compliance report.
    • pro The reviewer warns not to send a loved one there, calling it an unfit place for anyone to live.
    • pro Patricia at House A is described as very rude, including a remark about telling the resident to fetch their own food.
    • pro The facility is described as terrible and uncaring toward residents or the neighborhood, with a suggestion it should be shut down.
    • pro There is a report of extreme disrespect and unprofessionalism, noting a phone call that was answered and immediately disconnected, with repeated busy signals for over 30 minutes.
    • pro Some reviewers feel there are some good aspects but overall view the place as bad.

    Review

    A mixed picture emerges from a cluster of reviews about Angel House, painting a facility whose reputation runs the full gamut from laudatory to alarming. On one end, some reviewers describe a clean environment where staff members are friendly, the administration is helpful, and care feels attentive. On the other end, a number of voices raise serious concerns about safety, respect, and proper care for residents with special needs. The spectrum suggests that experiences at Angel House vary significantly, and potential families are urged to look beyond a single impression.

    Several reviews present a stark, urgent critique of conditions and practices. Commenters describe unsanitary environments and abusive caretakers, a fundamental mismatch between the needs of residents and the care received. One reviewer highlights the facility's inability to properly support individuals with diabetes and someone living with HIV, noting that staff were not taking the necessary precautions. There are even more alarming charges, including illegal paperwork practices and a report to the State Board for non-compliance with established care standards. Taken together, these negative accounts emphasize safety risks and questions about the facility's adherence to regulatory requirements.

    Within the same collection of opinions, a particularly pointed personal grievance targets a caretaker by the name of Patricia, described as "very rude" and, at one point, verging on using a highly offensive insult described as "c@@t." The reviewer also accuses Patricia of dismissiveness, recounting a suggestion to "go get your own food next time." This specific experience underscores a broader fear that some staff behavior is disrespectful or unsympathetic toward residents and their families, contributing to a sense that some interactions feel hostile rather than supportive.

    Contrasting stark warnings, another reviewer offers an upbeat verdict: "10/10 definitely do recommend for any Asheville families! The staff is very nice & the admin does everything she can to help!" This positive voice emphasizes approachable staff, a responsive administration, and a sense that the facility's leaders are actively assisting residents and their families. The contrast with the harsher critiques illustrates how differently the same place can be perceived, possibly reflecting variation among staff teams, shifts, or individual experiences across different houses within the facility.

    There are also outright negative assessments that call for drastic action. One reviewer asserts that Angel House is "terrible" and that it "cares nothing about the residents or the neighborhood," going as far as to say it should be shut down. Such statements convey a belief that the facility poses a risk to residents and a negative impact on the surrounding community. Another reviewer bluntly notes "some good, overall bad," signaling a persistent impression that while a few aspects may be satisfactory, the overall quality is not dependable.

    Amid these opposing views, a more favorable observation appears from someone with recurring contact with a resident. This person notes that their father has been at the facility for several years, emphasizing a clean environment and friendly staff, with a reasonable staff-to-resident ratio. They describe the admin as "really nice," and suggest that, in their experience, the residence maintains cleanliness and a manageable number of staff per house. This account supports the possibility that, for some families and some periods, Angel House can provide a positive, supportive living arrangement.

    Finally, a separate complaint focuses on communication issues that feel unprofessional. A reviewer describes an urgent situation where they called the facility and heard a staff member pick up and immediately disconnect, only to encounter a busy line for more than half an hour when trying to call back. The sentiment of being ignored or dodged during a critical moment adds to the perception that, for some families, timely and respectful communication is not reliably guaranteed at Angel House.

    Taken together, these reviews reveal a facility that is clearly not monolithic in its performance or in the experiences it delivers. Some residents and families report clean facilities, friendly and engaged staff, and attentive administration; others report serious safety concerns, neglect, disrespect, and problematic administrative practices. For anyone considering Angel House, the reviews suggest a need for careful due diligence: request a visit to observe daily routines, verify the facility's compliance history with state regulators, ask about how special needs (such as diabetes management and HIV precautions) are handled, and seek opinions from multiple families with direct experiences. The breadth of testimonial indicates that outcomes may depend heavily on specific staff, specific houses, and ongoing oversight.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Asheville Regional (14 miles away) Asheville Regional (14 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Redeemed Family Care Home of Leicester, located in Asheville, NC, is an exceptional assisted living community providing personalized care and support for seniors in a warm and welcoming environment. Our board and care home offers a variety of amenities to ensure the comfort and convenience of our residents.

    Inside our community, residents can enjoy a spacious dining room where delicious and nutritious meals are served. The entire facility is fully furnished with comfortable furniture, creating a cozy ambiance that feels just like home. We also have a beautiful garden where residents can relax and take in the natural surroundings.

    To maintain a clean and organized living space, our dedicated staff provides housekeeping services regularly. Additionally, we offer move-in coordination assistance to ensure that transitioning to our community is as seamless as possible. Our outdoor space provides opportunities for residents to spend time outdoors and enjoy fresh air.

    Residents have access to telephone and Wi-Fi/high-speed internet services, allowing them to stay connected with their loved ones or browse the web at their leisure.

    Our compassionate team members are trained to provide assistance with daily activities such as bathing, dressing, transferring, and medication management. We also work closely with healthcare providers to coordinate medical appointments and specialized dietary requirements such as diabetes diets or special dietary restrictions.

    Transportation arrangements are available for medical visits or doctor's appointments. Residents can rest assured knowing they have easy access to nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    In addition to meeting physical needs, we believe in promoting an active lifestyle for our residents. Therefore, we offer scheduled daily activities designed to engage their minds and bodies while fostering social interactions within our close-knit community.

    At Redeemed Family Care Home of Leicester in Asheville, NC, we strive to provide personalized care that meets the unique needs of each resident while creating an environment where they feel safe, supported, and valued.

    Nearby Places of Interest

    This part of Asheville, North Carolina offers a convenient and diverse range of amenities for seniors. With several pharmacies, restaurants, cafes, places of worship, physicians, hospitals, and even a park within reasonable driving distances, residents in this area can easily access essential services and enjoy dining options. The proximity to healthcare facilities such as MAHEC Family Health Center at Newbridge and Highland Hospital ensures that medical needs are well catered to. Additionally, the presence of various religious institutions allows for spiritual fulfillment. Overall, this area provides a well-rounded environment for senior living with ample resources to support daily needs and interests.

    Pharmacies

    • Walgreens (1.1 miles)
    • Genoa Healthcare (3.7 miles)
    • Walgreens (3.7 miles)
    • CVS Pharmacy (4.5 miles)
    • Good Neighbor Pharmacy (4.8 miles)
    • Walgreens (4.9 miles)
    • CVS Pharmacy (5.2 miles)

    Restaurants

    • Rocky’s Hot Chicken Shack (3.6 miles)
    • UpCountry Brewing (3.6 miles)
    • KFC (3.9 miles)
    • Taco Bell (4 miles)
    • Cracker Barrel (4 miles)
    • Zillicoah Beer Company (4.1 miles)
    • Applebee's (4.1 miles)

    Cafes

    • Starbucks (4.1 miles)
    • BattleCat Coffee Bar (4.9 miles)
    • Taco Billy (5 miles)
    • Pollen (5.4 miles)
    • High Five Coffee (5.6 miles)
    • Green Sage Cafe Downtown (5.7 miles)
    • Vortex Doughnuts (5.8 miles)

    Places of Worship

    • St Joan of Arc Roman Catholic Church (4.3 miles)
    • St John's Episcopal Church (8.1 miles)

    Physicians

    • MAHEC Family Health Center at Newbridge (4.3 miles)
    • Julie Hanson, MET Practitioner (4.5 miles)
    • Pisgah Institute (4.5 miles)
    • Dedman Karen MD (5.4 miles)
    • The Eye Center (5.5 miles)
    • Jody S Harrison (5.7 miles)
    • Dermatology of North Asheville (5.8 miles)

    Hospitals

    • Highland Hospital (4.5 miles)
    • Mission Hospital Operating Room (6.4 miles)
    • Mission Childrens Hospital (7.4 miles)
    • Mission St Joseph's (8.6 miles)

    Parks

    • Memorial Stadium (6.1 miles)

    Frequently Asked Questions

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