Pisgah Manor Health Care Center in Candler, NC

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Pisgah Manor Health Care Center Pisgah Manor Health Care Center Pisgah Manor Health Care Center

Pisgah Manor Health Care Center in Candler, NC

Information last verified:

104 Holcombe Cove Road, Candler, NC 28715

For more information about senior living options: (844) 490-3973

3.8 from 57 reviews
5 stars
37
4 stars
3
3 stars
0
2 stars
4
1 stars
13

Overall Review of Pisgah Manor Health Care Center

Pros

  • pro Pisgah Manor is described as a clean, well-maintained facility with friendly staff.
  • pro The staff are polite, accommodating, and go the extra mile to help visitors.
  • pro The rehab team is phenomenal, delivering top-notch care.
  • pro Families praise the compassionate staff who take excellent care of their loved ones.
  • pro The facility offers private rooms and a bright, comfortable environment that supports a positive rehab experience.
  • pro The meals are tasty, and residents often gain weight during rehab thanks to attentive dining and care.
  • pro The grounds and building are beautiful, and the therapy and nursing teams are dedicated.
  • pro Many residents and families say Pisgah Manor feels like a caring home and would recommend it to others.
  • pro The facility offers engaging activities and programs that residents enjoy.

Cons

  • pro The facility has been negligent and damaging to the grandfather's health.
  • pro The staff were chronically understaffed and there was a lack of administrative oversight.
  • pro The nursing staff were unavailable for long periods, leaving residents without care.
  • pro Financial documentation was months in arrears, with families waiting weeks for billing statements.
  • pro The food quality was criticized as garbage and complaints were not addressed.
  • pro Care was described as neglectful, rude, and careless, with call bells ignored and residents left unattended.

Review

Pisgah Manor Health Care Center is best suited for seniors who need rehabilitation to recover from a hospital stay and for families that prize a clean, well-maintained environment with genuinely caring frontline staff. Across many accounts, the facility shines as a place where therapy teams are accessible, meals are well-regarded, and private rooms plus a bright, home-like atmosphere contribute to peace of mind during recovery. When recovery goals are realistic, walking again, regaining independence, or simply stabilizing health so a resident can return home, the rehab-focused experience tends to land strongest. In short, Pisgah Manor is a solid anchor for short-term rehabilitation and for families who want reliable, compassionate care during a vulnerable transition.

Those who may want to consider alternatives are families prioritizing consistent administrative oversight, unwavering call-bell responsiveness, and robust long-term safety monitoring. A recurring thread in the reviews centers on staffing variability and administrative gaps that can leave families feeling out of the loop during extended stays. Several accounts describe delays in billing communications, inconsistent responses to inquiries, or weekend staffing patterns that noticeably shift the level of attention. For residents whose needs extend beyond rehabilitation, such as complex medical management, dementia care, or ongoing, round-the-clock supervision, those factors can become meaningful constraints. In such cases, exploring other options with steadier staffing and stronger centralized oversight is prudent.

The strongest positives line up with the rehabilitative pathway: skilled therapists who dedicate substantial time to PT and OT, clear progress stories, and a care team that many families describe as compassionate and professional. The facility’s cleanliness and upkeep repeatedly appear as a core strength, reinforcing a sense of safety and dignity for residents. Families frequently highlight the quality of therapy, individualized plans, noticeable gains, and therapists who communicate well with both residents and families. Numerous anecdotes praise staff kindness, the reliability of medications, and the ability to coordinate care smoothly when a rehab stay is underway. When the goal is to regain function and confidently return home, these elements matter, and they matter a lot.

Yet the most consequential thread running through the reviews is the concern about understaffing and the downstream effects on daily care. On some shifts and during holiday periods, residents have experienced slow response times to call bells, limited assistance with personal hygiene, and gaps in basic safety support, including instances of patients needing more supervision or having mobility challenges left unaccompanied. A number of reviews recount distressing scenarios: neglectful moments, long gaps in doctor communication, and even the unsettling impression that administrative structures are not consistently aligned with the frontline teams. Billing delays and missing or delayed financial statements also surface in multiple family accounts, contributing to a sense of disconnect between expectations and back-end operations. These patterns, when present, erode confidence and raise legitimate concerns about long-term reliability, especially for residents who require steady, continuous oversight.

The key to weighing these factors lies in alignment of needs with reality on the ground. For a resident pursuing a focused rehabilitation trajectory with the aim of returning home, Pisgah Manor’s rehab strengths, experienced therapists, engaged nursing staff during therapy periods, and a clean, pleasant environment, often offset the occasional staffing gaps. The positive experiences of families who witnessed tangible gains, felt reassured by the team’s responsiveness during rehab, and appreciated the quality of meals and private accommodations add up to a compelling case for short-term stays. However, for families confronting the facility as a potential long-term home or for residents whose care needs are extensive and ongoing, the reported inconsistencies in staffing and administration can be a deal-breaker. The risk calculus shifts when permanence and constant supervision become the priority.

In practical terms, families weighing Pisgah Manor should approach with a concrete discovery plan. Schedule tours that target the rehab unit at multiple times of day to observe therapy flow, staffing presence, and nurse responsiveness. Ask pointed questions about average daily staffing ratios, how call-bell responses are tracked, and what the escalation path looks like on weekends and holidays. Delve into billing workflows: how quickly statements are produced, who handles insurance coordination, and what transparency exists around charges. If long-term care or dementia support is anticipated, seek candid assurances about ongoing supervision, safety measures in hallways, and access to a stable medical leadership that can coordinate with external physicians.

Overall, Pisgah Manor Health Care Center stands out as a credible, capable option for rehabilitation and for families who place a premium on a welcoming atmosphere and strong direct-care relationships. The best-fit residents are those who want to harness the rehab team’s expertise to regain function and safely return home, supported by a facility that keeps the environment clean and the staff approachable. Those who must rely on highly consistent administrative oversight, seamless weekend care, or robust ongoing management for chronic conditions should compare alternatives more rigorously. In the Asheville-Candler area, Pisgah Manor remains a meaningful choice, but it is most persuasive when paired with a clear plan that accounts for staffing realities and the family’s comfort with the back-end management process.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Swimming pool Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Asheville Regional (12 miles away) Asheville Regional (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pisgah Manor Health Care Center in Candler, NC is a Skilled Nursing Facility that offers a range of care services for seniors. The center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. With a focus on mental wellness, they offer a mental wellness program to support the residents' emotional well-being.

The facility boasts an array of amenities to enhance the residents' quality of life. There is a beauty salon on-site for grooming needs, as well as a fully furnished dining room where residents can enjoy restaurant-style meals prepared and served by the staff. For entertainment purposes, there is cable or satellite TV, gaming rooms, and a small library available for residents to utilize.

Pisgah Manor also offers various recreational opportunities to keep residents active and engaged. Fitness programs are available in the fitness room and scheduled daily activities provide social interaction. Planned day trips are organized for residents to explore the local area, making use of the community-operated transportation provided by the center.

For convenience and connectivity, the center has amenities such as a computer center with Wi-Fi/high-speed internet access and telephone services. Move-in coordination services are provided to assist new residents in settling into their furnished accommodations with private bathrooms.

In terms of healthcare management, there is a 24-hour call system in place for immediate assistance if needed. Medication management ensures that medications are properly administered. The facility also arranges transportation to doctors' appointments for medical needs.

Located in Candler, NC, Pisgah Manor Health Care Center benefits from its proximity to various amenities nearby. There are cafes, pharmacies, physicians' offices, restaurants, and places of worship all within close reach.

Overall, Pisgah Manor Health Care Center offers assisted living accommodations with comprehensive care services and an array of amenities designed to promote comfort, well-being, and an active lifestyle for its residents.

Nearby Places of Interest

Places of Worship

  • St Joan of Arc Roman Catholic Church (0.8 miles)
  • Biltmore Baptist Church (8.2 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • CVS Pharmacy (2 miles)
  • Ingles (2 miles)
  • Walgreens (3.6 miles)
  • Genoa Healthcare (4 miles)
  • Walgreens (4.3 miles)
  • Good Neighbor Pharmacy (5.1 miles)

Restaurants

  • Cracker Barrel (2.1 miles)
  • Applebee's (2.2 miles)
  • Rocky’s Hot Chicken Shack (3.5 miles)
  • UpCountry Brewing (3.8 miles)
  • Moose Cafe Asheville (4.2 miles)
  • KFC (4.6 miles)
  • Taco Bell (4.7 miles)

Physicians

  • Julie Hanson, MET Practitioner (4.8 miles)
  • Pisgah Institute (6.4 miles)
  • Carolina Hand Surgery (6.5 miles)
  • The Eye Center (6.7 miles)
  • Mission Weight Management Center - Sharon C Hathaway MD (6.8 miles)
  • MAHEC Family Health Center at Newbridge (7 miles)
  • Dedman Karen MD (7.1 miles)

Cafes

  • Starbucks (4.9 miles)
  • BattleCat Coffee Bar (5.2 miles)
  • Taco Billy (5.5 miles)
  • Pollen (6.5 miles)
  • Vortex Doughnuts (6.7 miles)
  • High Five Coffee (6.9 miles)
  • Green Sage Cafe Downtown (6.9 miles)

Hospitals

  • Mission Childrens Hospital (5.5 miles)
  • Highland Hospital (6.2 miles)
  • Mission Hospital Operating Room (6.9 miles)
  • Mission St Joseph's (8.2 miles)

Parks

  • Memorial Stadium (7 miles)

Theaters

  • Cinemark (9.2 miles)

Frequently Asked Questions

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