Peregrine Home Care Services

Pros

• The staff were very polite and friendly.
• The reviewer would recommend the private homecare service to anyone seeking it.

Cons

• They lied to her.
• They didn't answer her questions.
• They didn't tell her whether she was fired or not.

Review

A family's experience with a private homecare agency can be a delicate mix of warmth, confusion, and hard questions, and this account sits squarely in that zone. The narrative centers on a mother who had worked for the agency in question, and on the uneasy sense that something important had been mishandled along the way. On the surface, the interactions with the agency's frontline staff carried a different energy from the conversations that took place in offices and HR rooms. The result is a story that honors the kindness of caregivers while scrutinizing the transparency of the organization that employs them.

At the heart of the grievance is a pointed, unambiguous line: "My mom worked for you people." That phrase captures not only the mother's professional relationship with the agency but also the sense that her experience was shaped more by what came from the leadership than by the duties performed at the client's home. The family felt that there were instances where truth seemed to be bent or obscured, and that in at least some exchanges, the impression was that "you lied to her." In the retelling, important questions were asked but not answered in a way that satisfied the family's need for clarity. The emotional weight of those moments lingered long after the conversations ended.

The questions that went unanswered extended beyond simple logistics. They touched on core issues of employment, legitimacy, and what would come next for the mother as a worker within the agency. The family recalls attempts to obtain straightforward information - about duties, schedules, and, crucially, whether there had been any changes to the mother's status within the company. Instead of clear responses, they describe a pattern of partial explanations and vague assurances, leaving them with more questions than answers. The lack of transparent communication bred a growing sense of uncertainty about the mother's future and about the agency's regard for her as an employee.

Amid the frustration, there is a bright thread: the human warmth of the staff. "Very polite and friendly staff" emerges in the recollection as a genuine positive. These caregivers, who worked directly with the mother and the family, offered kindness, attentiveness, and professional care that could be trusted in the moment. It is hard to overstate how much such humane interaction matters in private homecare, where trust is the foundation of daily routines and reliability. That positive sentiment makes the recommended note - "would recommend for anyone looking for private homecare" - feel earned in part, even if the larger organizational questions still loom.

This juxtaposition - kind, capable caregivers on the ground and opaque management upstairs - helps explain why the story feels complicated rather than simply negative or wholly positive. The account underscores a broader truth about private homecare: excellent bedside care and a compassionate bedside manner can coexist with gaps in communication, inconsistent information, and unclear employment processes. The staff's empathy and professionalism are essential strengths, but they can only do so much if the leadership the family deals with fails to provide clear, timely, and truthful information about employment status, policy changes, or any disciplinary actions.

In the end, the experience leaves room for both gratitude and a call for reform. It honors the caregivers for their warmth and dedication while urging the agency to strengthen its transparency and accountability. Families relying on private homecare should feel empowered to ask direct questions, seek written confirmations, and insist on clear communications from management, not only from the caregivers who visit the home. When kindness from the front lines is matched with straightforward, trustworthy leadership, families can place their trust more fully in the agency - and in the care their loved ones receive.

Skaneateles, New York, offers a picturesque setting with a variety of amenities that cater to seniors. In terms of dining options, there are several restaurants nearby such as Skan-Ellus Drive In and Doug's Fish Fry for convenient and delicious meals. Additionally, the area boasts beautiful parks like Thayer Park and Shotwell Memorial Park which provide peaceful outdoor spaces for relaxation and recreation. For medical needs, there are pharmacies like Kinney Drugs and CVS Pharmacy within close proximity, as well as healthcare providers such as Village Visions and Family Care Medical Group. Transportation is also easily accessible through Skaneateles Aero Drome for any travel requirements. Places of worship like Auburn Church of the Nazarene offer spiritual support for residents, while cafes such as Bailiwick Market & Cafe provide a cozy spot to enjoy a cup of coffee. Should medical attention be required, both Medical Center West and Auburn Community Hospital are available in the vicinity. Overall, Skaneateles provides a well-rounded community with ample resources to support senior living comfortably.

Restaurants

• Skan-Ellus Drive In (0.2 miles)
• Skaneateles Skoops (1.6 miles)
• Doug's Fish Fry (1.6 miles)
• Angel's Heavenly Hamburgers (1.6 miles)
• Skaneateles Bakery (1.6 miles)
• LakeHouse Pub (1.6 miles)
• Blue Water Grill (1.6 miles)

Parks

• Thayer Park (1.5 miles)
• Shotwell Memorial Park (1.7 miles)
• Marcellus Park (3.6 miles)
• Otisco Lake (7.1 miles)
• Hoopes Park (7.4 miles)
• Emerson Park (7.6 miles)
• The Great Race (7.8 miles)

Pharmacies

• Kinney Drugs (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Kinney Drugs (6.6 miles)
• Duck Flats Pharma (6.6 miles)
• Walgreens (7.7 miles)
• Rite Aid (7.8 miles)
• Kinney Drugs (8.1 miles)

Physicians

• Village Visions (2.3 miles)
• Reflections Dermatology (2.4 miles)
• Victory Sports Medicine & Orthopedics (2.5 miles)
• Carlberg's Office (2.5 miles)
• Family Care Medical Group (2.5 miles)
• David P Locastro Md Pc (2.6 miles)
• Family Care Medical Group (7.1 miles)

Transportation

• Skaneateles Aero Drome (6B9) (3.1 miles)

Places of Worship

• Auburn Church of the Nazarene (6.1 miles)
• Skaneatles Religious Society (8 miles)
• United Church of Auburn (8.2 miles)
• Church of the Holy Family (8.6 miles)

Cafes

• Bailiwick Market & Cafe (6.9 miles)
• Panera Bread (7.3 miles)
• Starbucks (7.7 miles)
• Gretchen’s (8.3 miles)
• Cafe 108 (8.6 miles)
• Crow City Roasters (8.8 miles)

Hospitals

• Medical Center West (8.4 miles)
• Auburn Community Hospital (8.4 miles)