813 Fay Road, Syracuse, NY 13219
For more information about senior living options: (844) 490-3973
Beckie Voss and all the aides, nurses and staff are very friendly and the therapists are very good. The mom is progressing with expert therapy and enjoys the activities. St. Camillus staff are wonderful to my dad and all the residents; they are in good hands. St. Camillus truly cares for their patients, treating them with love, humor and dignity; they have become family to us. The rehab team is excellent and the care is very good. The recreation team on the brain injury unit makes everything worth it. The staff on Unit B are attentive, kind and respectful. Dr. Patel and Donna were incredibly patient with my dad, taking time to listen and explain. The comfort care box and cart provided before my father's passing offered meaningful comfort. The facility is clean, well-organized and welcoming, with open visiting hours. The physical and occupational therapy teams are wonderful and professional. The grounds are beautiful and the facility is well kept.
Meals are always cold and not what was requested. The facility is severely understaffed, with overworked staff who seem disconnected from patient care. Staff are incompetent and rude; nurses act as if callers are a bother. The brain injury unit is particularly rude and uncaring toward patients. Residents are neglected, often left in bed all day and calls for help go unanswered. The facility smells of urine and the rooms are dirty. Infection control is lacking, with poor hand hygiene and inadequate isolation protocols. Administration communication is inconsistent, and discharge planning is mishandled.St Camillus Residential Health Care Facility in Syracuse is best suited for families seeking post-acute rehabilitation within a genuine, community-minded environment. It shines for residents who need structured physical and occupational therapy and respond well to a calendar of activities that keeps social engagement front and center. The campus supports multiple care levels, with clean, welcoming spaces and an admissions and social-work team that guides families through transitions. For short- to mid-term rehab after surgery or a hospital stay, the setting can deliver measurable progress and a sense of normalcy, aided by generous visiting hours that let families stay connected during challenging days.
The rehab program stands out as the core strength. Therapists and aides are repeatedly praised for their skills, motivation, and the concrete gains they help residents achieve in walking, range of motion, and independence. Nursing and therapy teams are often described as compassionate, with caregivers who strive to keep residents engaged, comfortable, and optimistic about recovery. The facility's cleanliness, convenient on-site transportation, and willingness to tailor activity and meal options during transitions in dining services further reinforce the sense that recovery is the primary mission. For families prioritizing therapy-driven progress, St. Camillus delivers meaningful value.
However, across many reviews there are persistent and serious concerns about staffing and day-to-day care. Understaffing translates into long wait times for call-bell responses, missed showers, and residents who are left unattended for extended periods. Several accounts describe rude or overwhelmed frontline staff, insufficient updates from nurses, and disorganized discharge planning. The brain-injury unit, in particular, is singled out as a high-risk area where oversight and courtesy from some staff members fall short. Food service also surfaces as a chronic irritant - meals arriving cold or late, with inconsistent menus - and administrative missteps such as lost laundry and delayed or unclear communication about care plans erode trust in the system.
These risks do not negate the positive aspects, but they do color the overall experience. When therapy teams are stable and attentive, residents can make meaningful strides, and families frequently highlight the genuine warmth and care shown by many aides and nurses. The open visiting policy and the presence of hospice and end-of-life care programs contribute to a supportive, family-friendly atmosphere in many wings. Yet the effectiveness of the entire model hinges on reliable daily care and clear, consistent communication. When staffing is stretched, the opportunity for missed care tasks, miscommunications about progress, and slow responses to basic needs rises sharply, undermining confidence in the facility's ability to deliver consistent quality.
For families evaluating St Camillus, it is essential to demand specifics before committing. Inquire about current staffing ratios on the unit of interest, the cadence of therapy sessions, and how quickly call-bell requests are addressed. Seek direct conversations with unit leaders and the care-coordination team to review discharge timelines, insurance requirements, and any outstanding paperwork. Conduct thorough tours, paying close attention to room conditions, sanitation, and odor; observe dining flow and the availability of snacks; and verify the routines for wound care and skin integrity. Ask about infection-control practices and safety protocols, and request references from recent families who have had experiences on the same unit.
Ultimately, St Camillus offers a compelling blend of rehabilitation focus and a warm, family-oriented culture. The therapy teams and many caregiving staff can deliver real progress and emotional support that families deeply value. Yet the facility is not immune to meaningful shortcomings in staffing, daily care, and communication that can compromise safety and satisfaction. For residents whose primary need is robust rehab within a nurturing environment, the upside is substantial and worth pursuing with careful due diligence. For those requiring consistently high daytime caregiving, predictable daily routines, or specialized brain-injury or long-term dementia care, it is prudent to compare alternatives and scrutinize unit-specific performance before finalizing placement.
284 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Syracuse-Hancock International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St. Camillus Residential Health Care Facility in Syracuse, NY is a comprehensive assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The facility ensures that every resident enjoys a comfortable and fulfilling lifestyle by providing various amenities and services.
For the convenience and well-being of the residents, St. Camillus offers a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished rooms. In addition, the community operates transportation services for residents to easily access nearby destinations.
The community features a computer center where residents can stay connected with their loved ones or engage in online activities. The dining room at St. Camillus offers restaurant-style dining experiences, ensuring that each meal is both delicious and satisfying. Residents also have the option to use the kitchenette in their accommodations if they prefer to prepare their own meals.
To promote an active lifestyle, St. Camillus provides a fitness room for residents to engage in physical exercise and wellness activities. For leisurely entertainment, there is a gaming room where residents can socialize and enjoy recreational activities together. The outdoor space includes beautiful gardens where residents can relax or take walks amidst nature.
Housekeeping services are provided regularly to ensure that the living spaces remain clean and tidy at all times. Move-in coordination assistance is available to help new residents transition smoothly into their new home.
In terms of care services, St. Camillus has 24-hour call systems and supervision to prioritize the safety of its residents. Trained staff members provide assistance with daily tasks such as bathing, dressing, and transfers when needed. Medication management is also offered to ensure proper administration of medications according to individual needs.
The mental wellness program at St. Camillus focuses on promoting emotional well-being among its residents through various therapeutic activities and support services.
The community takes special dietary restrictions seriously and offers diabetes diets and special dietary options for those with specific requirements. Additionally, transportation arrangements are made for non-medical purposes as well as for doctor's appointments.
Residents can take advantage of the Wi-Fi/high-speed internet services available throughout the facility to stay connected or access online resources. A small library is also present for residents who enjoy reading.
St. Camillus organizes various activities to keep residents engaged and entertained on a daily basis. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests and preferences.
Furthermore, the community boasts a convenient location with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals all within close proximity.
Overall, St. Camillus Residential Health Care Facility offers a comfortable living environment combined with exceptional care services to ensure that every resident has an enjoyable and satisfying assisted living experience.
St Camillus Residential Health Care Facility is located at 813 Fay Road, Syracuse, NY 13219 in Onondaga County, New York
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