St Camillus Residential Health Care Facility

813 Fay Road, Syracuse, NY 13219

For more information about senior living options: (844) 490-3973

2.5 from 21 reviews
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Skilled Nursing Facility

Overall Review of St Camillus Residential Health Care Facility

Pros

  • pro The rehab staff, including physical and occupational therapists, received high praise for their dedication and skill in helping patients improve.
  • pro Many family members appreciated the cleanliness of the facility and expressed gratitude for the hard work of certain staff members amidst difficulties.
  • pro Patients were described as being determined to recover and actively engage in therapy sessions, showcasing their resilience.
  • pro Some families noted that specific staff members took extra steps to ensure patient safety and well-being, demonstrating a commitment to care.
  • pro Despite challenges faced by the facility, there were commendations for individuals who provided compassionate support to residents during difficult times.

Cons

  • pro The staff often neglects residents, leaving them unattended for long periods and failing to respond promptly to call buttons.
  • pro There are frequent instances of staff speaking rudely to patients, creating a hostile environment.
  • pro Medical evaluations and care plans are poorly communicated among staff, leading to misinformation regarding patient treatment and status.
  • pro Residents frequently experience unpleasant odors in their living areas due to inadequate cleanliness and hygiene practices.
  • pro The facility is understaffed, resulting in long wait times for basic needs like bathroom assistance or medical attention.
  • pro Family members report feeling dismissed when addressing concerns about their loved ones’ care.
  • pro Activities and entertainment offerings are minimal, leading to patient boredom and dissatisfaction with their living conditions.
  • pro There are serious concerns about the adequacy of medical oversight, as patients go without necessary treatments or check-ups.
  • pro Staff members appear more focused on personal activities, such as using phones, rather than attending to patient needs.
  • pro Concerns about safety arise when staff members knowingly come into contact with COVID-positive individuals without proper precautions.

Review

The experiences shared by former residents and their relatives regarding St. Camillus Rehabilitation and Nursing Center paint a troubling picture of the care provided at the facility. While some aspects, particularly rehabilitation services such as physical therapy (PT) and occupational therapy (OT), were praised for their dedication and effectiveness, the overall impression of medical care, staffing levels, and patient treatment was overwhelmingly negative.

A common thread throughout numerous reviews is the insufficient responsiveness of nursing staff to resident needs. Participants frequently reported alarmingly long wait times after pressing call buttons—sometimes exceeding 30 minutes before assistance arrived. This lack of timely support is particularly concerning given that many residents rely on staff for basic needs due to mobility limitations or cognitive impairments. Moreover, several reviewers noted instances where patients suffered from neglect, being left in bed for extended periods without help or interaction. For instance, one reviewer recounted how their relative was frequently left unattended in a wheelchair, often situated alongside other neglected residents.

The complaints did not stop with delayed responses; they highlighted significant issues with disrespectful interactions between staff members and patients. Reviewers mentioned overhearing derogatory comments made by caregivers towards those in their charge, which points to a troubling culture within the facility. The emotional and psychological well-being of residents could be adversely affected by this type of treatment, especially among individuals who cannot advocate for themselves due to health challenges.

In addition to interpersonal issues among caregivers and patients, there were serious criticisms regarding medical oversight at St. Camillus. Many respondents cited specific instances where doctors failed to listen or take appropriate action regarding evident medical concerns, leading to potentially severe complications—a situation exemplified by one patient whose pneumonia went unaddressed until it escalated under the watch of an attentive on-call doctor later that evening. Such negligence raises questions about staff training protocols and whether adequate oversight exists for healthcare professionals working within the facility.

Further compounding these issues were allegations surrounding insufficient communication between departments. One review revealed that crucial information related to patient conditions was not relayed effectively during shift changes; as a direct result, another reviewer’s family member received incorrect guidance during rehabilitation sessions—this led them into unnecessary discomfort because staff failed to recognize prior weight-bearing restrictions noted in hospital records.

Additionally troubling was the apparent understaffing across units within St. Camillus—reported figures indicated ratios as dire as 2 staff members managing 60 residents at certain times. This chronic shortage inevitably leads to burnout among existing employees while simultaneously compromising resident safety and comfort levels within the facility’s care structure.

When combined with reports of unpleasant living conditions—including persistent odors permeating rooms—and inadequate recreational activities available for residents during their stay, it becomes evident that many families view St. Camillus as ill-suited both for short-term rehabilitation goals and long-term residential solutions for loved ones requiring sustained care.

While some positive experiences exist predominantly in regards to rehab personnel's proficiency—these stories ultimately serve as stark contrasts against overwhelming evidence indicating systemic failings within administration protocols, staffing adequacy, communication channels among caregivers regarding each patient's specific needs—and most critically—the pervasive feeling among residents’ loved ones that quality-of-care standards remain far below acceptable levels associated with healthcare facilities charged with providing dignified living experiences for vulnerable populations seeking specialized support services daily.

Features

Housing

  • 284 resident community capacity 284 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Syracuse-Hancock International (7 miles away) Syracuse-Hancock International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

St. Camillus Residential Health Care Facility in Syracuse, NY is a comprehensive assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The facility ensures that every resident enjoys a comfortable and fulfilling lifestyle by providing various amenities and services.

For the convenience and well-being of the residents, St. Camillus offers a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Residents can also enjoy their favorite TV shows with cable or satellite TV in their fully furnished rooms. In addition, the community operates transportation services for residents to easily access nearby destinations.

The community features a computer center where residents can stay connected with their loved ones or engage in online activities. The dining room at St. Camillus offers restaurant-style dining experiences, ensuring that each meal is both delicious and satisfying. Residents also have the option to use the kitchenette in their accommodations if they prefer to prepare their own meals.

To promote an active lifestyle, St. Camillus provides a fitness room for residents to engage in physical exercise and wellness activities. For leisurely entertainment, there is a gaming room where residents can socialize and enjoy recreational activities together. The outdoor space includes beautiful gardens where residents can relax or take walks amidst nature.

Housekeeping services are provided regularly to ensure that the living spaces remain clean and tidy at all times. Move-in coordination assistance is available to help new residents transition smoothly into their new home.

In terms of care services, St. Camillus has 24-hour call systems and supervision to prioritize the safety of its residents. Trained staff members provide assistance with daily tasks such as bathing, dressing, and transfers when needed. Medication management is also offered to ensure proper administration of medications according to individual needs.

The mental wellness program at St. Camillus focuses on promoting emotional well-being among its residents through various therapeutic activities and support services.

The community takes special dietary restrictions seriously and offers diabetes diets and special dietary options for those with specific requirements. Additionally, transportation arrangements are made for non-medical purposes as well as for doctor's appointments.

Residents can take advantage of the Wi-Fi/high-speed internet services available throughout the facility to stay connected or access online resources. A small library is also present for residents who enjoy reading.

St. Camillus organizes various activities to keep residents engaged and entertained on a daily basis. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities that cater to different interests and preferences.

Furthermore, the community boasts a convenient location with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals all within close proximity.

Overall, St. Camillus Residential Health Care Facility offers a comfortable living environment combined with exceptional care services to ensure that every resident has an enjoyable and satisfying assisted living experience.

Nearby Places of Interest

Pharmacies

  • Wegmans (0.6 miles)
  • Wegmans (1.5 miles)
  • Gifford & West Pharmacy (2.4 miles)
  • Syracuse Community Pharmacy (2.7 miles)
  • Walgreens (3.2 miles)
  • Medicine Shoppe (3.4 miles)
  • Walgreens (3.9 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Little Caesars Pizza (0.6 miles)
  • Burger King (0.7 miles)
  • Taco Bell (0.7 miles)
  • Coleman's Authentic Irish Pub (1.5 miles)
  • McDonald's (1.6 miles)
  • Five Guys Burgers & Fries (1.7 miles)

Places of Worship

  • Apostolic Church (1 miles)
  • St Elias Orthodox Church (1.4 miles)
  • Islamic Society of Central New York Mosque (3.7 miles)

Physicians

  • Onondaga Hearing Services (1 miles)
  • Upstate University Hospital Community Campus (2.5 miles)
  • DeRoberts Plastic Surgery (2.5 miles)
  • Syracuse Community Health Center Incorporated, Infectious Diseases Department (2.7 miles)
  • The Vision Center (2.7 miles)
  • Titoff, Victoria Upstate Neurology Clinic (3.1 miles)
  • Neurology Infusion Center (3.1 miles)

Parks

  • Burnet Park (1.1 miles)
  • Clinton Square (2.8 miles)
  • Scenic Hills Park (3.5 miles)

Hospitals

  • Upstate University Hospital (2.5 miles)
  • Upstate Golisano After Hours Care (2.5 miles)
  • University Hematology/Oncology (3.2 miles)
  • Syracuse VA Medical Center (3.3 miles)
  • Crouse Hospital: Human Resources (3.3 miles)
  • Suny Upstate Medical University University Hospital (3.3 miles)
  • Bio Essex & Humanities (3.3 miles)

Transportation

  • Enterprise Rent-A-Car (2.5 miles)
  • Centro Transit Hub (2.7 miles)
  • Amtrak (3.5 miles)

Cafes

  • Cafe Kubal (2.8 miles)
  • Original Grain (2.8 miles)

Theaters

  • Regal Destiny USA IMAX & RPX (2.9 miles)

Frequently Asked Questions

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