North Brook Heights Home for Adults

Pros

• The staff at the facility are helpful and caring from the moment of arrival.
• The kitchen staff is always sweet and the food is good.
• The assistance provided by the staff has greatly improved the person's quality of life and reduced strain on their knee.
• The facility is clean and does not have any unpleasant odors.
• The staff genuinely care about the well-being of the residents and go beyond their duties.
• There are plenty of activities for residents to engage in, and the food is enjoyable.
• The staff members are compassionate and provide fantastic care.
• Overall, the home is perfect and a good choice for loved ones, with wonderful staff.
• Some statements have been repeated as they were duplicated in the reviews provided.

Cons

• The facility has a sterile and hospital-like atmosphere.
• The staff seem very busy.
• The facility does not offer 'Enhanced' assisted living options.
• Some facilities visited during the search had an unpleasant odor.
• One reviewer was initially reluctant to move to assisted living.
• Some reviewers mentioned that places like Northbrook often have a bad reputation.
• The concrete and tile throughout the facility give it a cold and impersonal feel.
• It is mentioned that Medicaid is accepted only if private resources are depleted, suggesting potential financial limitations for some residents.

Review

Moving into a new assisted living facility can be a daunting experience, but for one resident, it was love at first sight. From the moment they arrived with their son and a truck full of belongings, the staff at the facility went above and beyond to make them feel welcomed. Kind and helpful gentlemen assisted with unloading the truck, while a friendly young lady provided a tour of the facility. The nurses took the time to introduce themselves and address any concerns. The kitchen staff impressed with their sweetness and delicious food, while another staff member helped with cleaning and laundry. This resident truly appreciated all the assistance they received, from cell phone troubleshooting to navigating insurance.

This particular individual had initial reservations about moving into assisted living, as they had always lived independently. However, their family and doctor insisted that extra help was necessary. Although reluctant at first, the resident soon realized that accepting assistance made a significant positive impact on their life. The caring and helpful staff made them feel as though they had five grandchildren around at all times. Additionally, with less strain on their bad knee due to ample support, it began feeling better than it had in years. The lesson learned here is not to be stubborn like this resident initially was – embracing help can bring about transformative changes.

During a recent visit to Northbrook assisted living facility, another potential resident was impressed by what they saw. Having toured various facilities during their search for care options, this individual noticed a difference at Northbrook: cleanliness and pleasant smells. Their positive experience extended beyond aesthetics as well; there were numerous staff members bustling about tending to residents' needs. With hopes of hearing back from Northbrook soon after their visit, this person left feeling hopeful about finding the right place for themselves or their loved one.

For someone who has already been living at Northbrook for quite some time, there is no regret or remorse regarding their decision to choose this facility over others that may have had negative reputations. The staff at Northbrook genuinely cares about the residents' well-being, not just the aides. Along with satisfactory food and enjoyable activities, this resident feels grateful to be part of such a great community.

An observer who visited the facility noticed that while the staff seemed busy, they were also helpful. The residents in common areas appeared to be content, which is always a good sign. However, there was one aspect that struck this visitor – the facility had a somewhat sterile atmosphere resembling a hospital with concrete and tile everywhere. On a more positive note, they did mention that Medicaid is accepted once private resources are depleted. It was also noted that 'Enhanced' assisted living options are not offered, which could potentially impact someone with more specific care needs.

In conclusion, from the heartfelt appreciation of a resident who fell in love with the staff from day one to the mixed observations of visitors and potential residents, it is evident that Northbrook assisted living facility has its fair share of positive qualities and areas for improvement. The caring and helpful nature of the staff shines through in multiple reviews, leaving residents feeling supported and cared for. The cleanliness and pleasant smells provide a sensory experience that sets it apart from other facilities. However, some observers have noted certain drawbacks such as a hospital-like environment or limited specialized care options. Ultimately, each person's perspective will differ based on their specific needs and preferences when considering an assisted living facility like Northbrook – but one thing remains consistent: the importance of compassionate staff members who truly make a difference in residents' lives.

This part of Auburn, New York offers a convenient and diverse range of amenities for seniors considering the area for living. Within close proximity, you will find a variety of dining options such as Applebee's, Ichiban Japanese Steakhouse, and Camerons Bakery, as well as pharmacies like Rite Aid and Walgreens. The presence of healthcare facilities including Reflections Dermatology and Auburn Community Hospital ensures easy access to medical services. Additionally, there are several places of worship nearby for spiritual support, parks for leisurely strolls and outdoor activities, and even a local airport for those who enjoy traveling. Overall, this area provides a bustling yet comfortable environment with everything seniors may need within a short distance.

Restaurants

• Applebee's (0.3 miles)
• Ichiban Japanese Steakhouse (0.3 miles)
• Camerons Bakery (0.4 miles)
• McDonald's (0.4 miles)
• Pavlos' Restaurant (0.7 miles)
• Moro's Table (1.2 miles)
• Hunter's Dinerant (1.3 miles)

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (0.4 miles)
• Wegmans Food Pharmacy (1.2 miles)
• Wegmans (1.4 miles)
• Kinney Drugs (1.4 miles)
• Top's Markets (2.8 miles)
• CVS Pharmacy (6.2 miles)

Physicians

• Reflections Dermatology (0.4 miles)
• Diagnostic Imaging Center (0.5 miles)
• Auburn Cardiology Associates (0.5 miles)
• Finger Lakes Medical Care Center (0.6 miles)
• Dalope Manuel G (0.7 miles)
• Neurology Services of Auburn (0.7 miles)
• Internal Medicine (0.7 miles)

Cafes

• Starbucks (0.4 miles)
• Panera Bread (0.8 miles)
• Gretchen’s (1.2 miles)
• Crow City Roasters (1.3 miles)
• Cafe 108 (1.5 miles)
• Bailiwick Market & Cafe (6.9 miles)

Hospitals

• Auburn Community Hospital (0.7 miles)
• Fingerlakes Health Center (3.2 miles)

Places of Worship

• Skaneatles Religious Society (1.1 miles)
• Church of the Holy Family (1.1 miles)
• First Love Fellowship (1.6 miles)
• Auburn Church of the Nazarene (2.1 miles)
• United Church of Auburn (2.2 miles)

Parks

• Hoopes Park (1.3 miles)
• Emerson Park (3.1 miles)
• The Great Race (3.2 miles)
• Shotwell Memorial Park (6.3 miles)
• Thayer Park (6.5 miles)
• Harris Park (9.1 miles)
• Cayuga Lake State Park (10.6 miles)

Transportation

• Skaneateles Aero Drome (6B9) (6.3 miles)