Westminster Manor

Pros

• The staff at Westminster Manor truly care for the residents, creating a warm and welcoming atmosphere.
• Residents are provided with excellent personal care and support during their stay.
• There is a wide variety of engaging activities available for residents to participate in.
• The facilities are well-maintained, offering comfortable spaces for residents to enjoy.
• Families feel reassured about their loved ones' well-being and satisfaction at Westminster Manor.
• The food served is fantastic, contributing to a positive dining experience for the residents.
• Housekeeping and laundry services are consistently praised for their cleanliness and efficiency.

Cons

• The establishment has experienced poor staff retention and is described as an "anti-volunteer" environment, indicating a lack of support from management.
• The Executive Director and Board appear to be disconnected from the actual needs of the residents, negatively impacting overall care.
• There is a decline in social interaction and available activities for residents.
• Families may regret placing their loved ones at this facility due to perceived shortcomings in management and resident care.
• The overall management and care fall short despite some good personal care services provided.

Review

Westminster Manor is a senior living facility that has elicited a range of feedback from residents and their families over the years. The complexity of experiences shared highlights the dual nature of care environments, where both positive and negative aspects coexist. For some families, this establishment serves as a beacon of hope and comfort, while others express disappointment regarding management's engagement with resident needs.

On one hand, many families have reported positive experiences at Westminster Manor. Some reviews celebrate the quality of care provided to residents. Families have praised the support their loved ones received during their stay, noting that staff members actively encourage family involvement in caring for seniors. The warm atmosphere created by staff who genuinely enjoy their work contributes significantly to the overall happiness and well-being of residents. Testimonials highlight that residents are treated with dignity and respect, fostering a welcoming community environment where residents feel valued.

The facilities themselves are often described as top-notch. Reviewers commend the layout and accessibility features designed to accommodate various mobility needs. Residents can navigate flat surfaces without worrying about stairs, enhancing safety and ease of movement. Outdoor spaces also receive high praise—many report enjoying the tent-covered seating in warmer months and benefit from activities such as weekly visits from an ice cream truck. In winter months, light-filled common areas provide ample space for social interaction while allowing residents to remain active despite colder weather.

Activities play a pivotal role in enhancing the lives of those residing at Westminster Manor. Many reviews mention an extensive variety of engaging pastimes available to residents—opportunities that promote socialization and mental stimulation are prevalent throughout their stay. Families appreciate that these activities reflect resident interests, ensuring that individuals remain connected within their community. This focus on keeping seniors engaged is often cited as one of Westminster's key strengths.

Nevertheless, contrasting opinions exist concerning management’s response to resident care needs and staff turnover rates. Some reviewers express frustration over what they perceive to be poor retention among staff members, which may affect continuity of care for loved ones residing in the facility. There is an underlying sentiment among certain families suggesting that leadership—including the Executive Director (ED) and Board—appear detached or out-of-touch with pressing resident needs or concerns surrounding daily operations.

In light of these concerns, potential new families considering Westminster Manor for their loved ones may wish to understand both perspectives before making long-term decisions about residency there. While numerous family members advocate wholeheartedly for Westminster due to excellent personal care services and dedicated staff interactions, others warn future caretakers about potential shortcomings arising from inadequate management practices driving down resident experience quality.

Ultimately, Westminster Manor exemplifies a complex landscape where dedicated caregivers aim to provide premier residential options for seniors aged 60 and older amidst challenges in leadership dynamics. Those interested should weigh both testimonials that reflect joy alongside cautionary tales underscoring managerial oversight; striking a balance between comfort derived from personal stories shared and vigilance regarding institutional standards might serve current or prospective families best as they make such sensitive decisions about eldercare environments.

This part of Auburn, New York, offers a convenient and diverse range of amenities for seniors living in the area. With multiple physicians and pharmacies located within a short distance, healthcare services are easily accessible. In addition, there are several cafes and restaurants nearby, providing options for dining out or grabbing a quick bite to eat. Places of worship are also within reach for those seeking spiritual fulfillment. The proximity to parks allows for opportunities to enjoy the outdoors and stay active. For transportation needs, Skaneateles Aero Drome is nearby, offering convenience for travel. Overall, this part of Auburn provides a well-rounded community with various resources and recreational opportunities for seniors looking to settle in the area.

Physicians

• Cayuga Health Network (0.3 miles)
• Associated Medical Professionals (0.4 miles)
• Auburn Pediatrics (0.5 miles)
• Auburn Internal Medicine & Pediatrics (0.6 miles)
• Auburn Eye Care (0.6 miles)
• Miracle-Ear Hearing Aid Center (0.6 miles)
• Paciorek Facial Plastic Surgery & ENT (0.6 miles)

Cafes

• Cafe 108 (0.4 miles)
• Gretchen’s (0.6 miles)
• Crow City Roasters (0.8 miles)
• Starbucks (1.6 miles)
• Panera Bread (2.5 miles)
• Bailiwick Market & Cafe (8.7 miles)

Pharmacies

• Wegmans (0.4 miles)
• Kinney Drugs (0.6 miles)
• Wegmans Food Pharmacy (0.6 miles)
• Top's Markets (1.3 miles)
• Rite Aid (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (7 miles)

Restaurants

• Prison City Pub & Brewery (0.5 miles)
• Domino's Pizza (0.5 miles)
• Hunter's Dinerant (0.5 miles)
• Moro's Table (0.6 miles)
• Curley's Restaurant (0.6 miles)
• Gaetano's Pizzeria (0.7 miles)
• Balloons Restaurant & Catering (0.8 miles)

Places of Worship

• Church of the Holy Family (0.8 miles)
• United Church of Auburn (0.8 miles)
• Skaneatles Religious Society (0.8 miles)
• First Love Fellowship (1 miles)
• Auburn Church of the Nazarene (2.6 miles)

Hospitals

• Auburn Community Hospital (1.1 miles)
• Fingerlakes Health Center (1.8 miles)

Parks

• Hoopes Park (1.3 miles)
• The Great Race (1.9 miles)
• Emerson Park (2 miles)
• Shotwell Memorial Park (7 miles)
• Thayer Park (7.2 miles)
• Harris Park (8.3 miles)
• Cayuga Lake State Park (9.5 miles)

Transportation

• Skaneateles Aero Drome (6B9) (6.4 miles)