61 Seymour Street, Auburn, NY 13021
For more information about senior living options: (844) 490-3973
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The owner is amazing, respectful, and caring. She has a burning passion to run the home. The home feels like a real home, not just a place to drop someone off. The home is beautiful and well maintained. Penny runs a home like no other.
The owner has issues that she needs to address in her business and with her staff. There is way too much favoritism toward certain staff members while others are treated like slaves. The owner hides N95 masks and surgical gloves under lock and key or takes them home instead of distributing them to staff. She prioritizes herself over the staff members and residents.Restmour, a senior care home, is described by two different voices that lean in opposite directions, painting a complex picture of what it's like to engage with the place as a resident, a family member, or a staff member. On one hand, the accounts suggest a warm, home-like environment where residents can feel genuinely cared for and welcomed. On the other, they warn of leadership problems that ripple through staff relations and day-to-day operations, raising questions about safety, fairness, and the overall health of the workplace culture.
One account focuses on the more troubling aspects of management. It characterizes the owner as someone who has significant issues to address in how the business is run and how staff are treated. The reviewer argues that favoritism runs rampant, with certain staff members receiving preferential treatment while others feel reduced to subservient roles. This sense of unequal treatment extends to the context of a serious health concern - the virus - where the owner is said to hoard essential PPE, such as N95 masks and surgical gloves. The reviewer claims these items are locked away or taken home, thereby depriving frontline staff of necessary protection. Taken together, these actions are described as a broader pattern of self-interest rather than a concern for staff welfare or resident safety, casting the owner in an unwelcome light as an employer who prioritizes personal interests over those who care for residents and the people who work there.
This portrayal of leadership raises important implications about morale, trust, and safety within Restmour. If PPE is not being distributed equitably to staff during a health crisis, it can undermine staff confidence, increase anxiety, and undermine the ability to provide consistent, high-quality care. Favoritism, when coupled with measures that limit access to essential supplies, can erode teamwork and complicate daily operations. The reviewer's question - what kind of employer would prioritize personal considerations over the well-being of staff and residents - frames the concerns as not merely administrative quirks but systemic issues that could affect both the welfare of residents and the sustainability of good care.
Against this critical backdrop stands a glowing counter-narrative that celebrates the owner as a remarkable, respectful, and deeply caring leader. In these reflections, the owner is described as someone with a "burning passion" for running the home, whose warmth and dedication leave a lasting impression from the moment a visitor arrives to the moment they depart. The reviewer emphasizes that the home feels less like a facility and more like a real, welcoming home - a place where loved ones are cared for with genuine love and attention. The sense of home is described as well-maintained and comforting, suggesting that the personal touch and devotion of the owner create a sanctuary-like atmosphere for residents and their families. The praise culminates in a strong recommendation: the reviewer believes that bringing a loved one to Restmour would be a decision one would not regret, thanks to the presence of a leadership figure who embodies care and devotion to the residents and the community.
Taken together, these reviews present Restmour as a place of dual impressions. On one side, there is a strong accusation that the management practices undermine fairness, staff safety, and resident welfare, pointing to issues with favoritism and PPE handling during a health crisis. On the other side, there is a heartfelt tribute to the owner's character and to the home's atmosphere, which feels like a loving, well-kept sanctuary where residents are treated with respect and genuine care. The tension between these perspectives underscores a broader truth: the quality of a senior care home can hinge as much on leadership culture and day-to-day interpersonal dynamics as on physical amenities and environments.
For families considering Restmour, the message is nuanced. The home appears capable of delivering a deeply comforting, home-like experience under the right leadership and with consistent, compassionate staff engagement. However, there are serious cautions raised about how staff safety and fairness are managed, particularly in times of heightened health risk. Those evaluating Restmour would do well to observe not only the physical surroundings and resident routines but also how PPE is handled, how staff concerns are addressed, and how leadership responds to issues of fairness and safety. The two perspectives together invite a careful, thoughtful appraisal of whether the current practices align with the family's values and expectations for both resident well-being and staff welfare.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Restmour Home For Adults is an assisted living community located in Auburn, NY. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals in our restaurant-style dining room, with special dietary restrictions accommodated.
We also provide housekeeping services to keep each resident's living space clean and tidy. For those who love the outdoors, our community features a beautiful garden and outdoor space to relax and enjoy the fresh air. Our small library offers a quiet place for residents to read and engage in leisurely activities.
At Restmour Home For Adults, we prioritize the well-being of our residents. Our dedicated staff provides 24-hour supervision, assistance with activities of daily living including bathing, dressing, and transfers, as well as medication management. We also have a mental wellness program in place to promote emotional and psychological health.
Our community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents can easily explore their surroundings or visit these establishments for their daily needs or recreational activities.
At Restmour Home For Adults in Auburn, NY, we strive to create a warm and welcoming environment where residents can feel comfortable and supported while enjoying a fulfilling lifestyle.
Restmour Home For Adults is located at 61 Seymour Street, Auburn, NY 13021 in Onondaga County, New York
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