61 Seymour Street, Auburn, NY 13021
For more information about senior living options: (844) 490-3973
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The owner is described as the most amazing, respectful woman the reviewer has ever met. She has caring love and burning passion to run the home. The home feels like a real home, not just a place you drop someone off. Penny runs a home like no other. The reviewer recommends this home to others and believes they won't regret it.
The owner has issues in her business and in her behavior toward staff. There is excessive favoritism toward certain staff members, while others are treated like slaves. The owner hides or withholds N95 masks and surgical gloves by locking them away or taking them home, instead of distributing them to staff. The owner prioritizes herself over the staff and residents.Restmour Home For Adults in Auburn, NY is best suited for families seeking a small, home-like setting where the owner's daily involvement translates into accessible, personalized attention. This community appeals to residents who prioritize emotional warmth, direct contact with leadership, and a feeling of "home" over the polish of a larger, more impersonal operation. For seniors who thrive on a familiar, intimate environment and appreciate a sense that someone truly knows their routine and preferences, Restmour offers a compelling fit.
That said, families evaluating Restmour should explicitly consider alternatives if consistent staffing, formal governance, and robust clinical oversight are non-negotiable. The mixed feedback from residents and families points to a governance dynamic that can affect reliability. Where stability across shifts, transparent decision-making, and clear policies are non-negotiable, a larger facility with established procedures may prevent surprises and provide steadier continuity of care.
On the upside, the strongest pro is the atmosphere. A well-maintained, homelike residence coupled with a proprietor who is deeply involved can translate into swift responsiveness, genuine warmth, and a sense that care is personal rather than transactional. For residents who value daily accessibility to leadership, the environment can feel safer and more welcoming, with staff and residents forming close, recognizable relationships that ease transitions and reduce anxiety.
However, the primary concerns center on the owner's management style and its ripple effects. Reports of favoritism toward certain staff members and a perception of unequal treatment raise questions about consistency and morale on the caregiving floor. When leadership appears to privilege some workers while others are treated less favorably, shifts in staffing quality and reliability can occur. In practical terms, this means residents may experience uneven attention, variable responsiveness, and potential gaps in how care is delivered from one day to the next. Even without detailing protocols, the governance tone matters for daily life and long-term stability.
The pros can offset some risks if the owner's presence remains a consistent, positive force and if staff turnover is low, ensuring familiar faces and steady routines. In a setting where the proprietor advocates for residents and models attentive care, families can feel confident about daily interactions and the ability to address concerns quickly. Yet that offset only goes so far; when staff experiences appear polarized or when authority over resources becomes a source of conflict, the benefits of a homey vibe may erode. Prospective residents must weigh the weight of personal, director-level engagement against the potential for variability introduced by leadership dynamics.
Practical next steps for families are clear. Visit with a concrete checklist: observe how caregivers interact with residents, note response times, and ask to speak with multiple staff members and residents about day-to-day routines. Inquire about staffing ratios, turnover, and how care plans are developed and updated. Seek candid answers about supervision, conflict resolution, and how decisions are communicated to families. If a trial stay or short-term arrangement is possible, use it to gauge consistency and whether the home's warmth translates into dependable daily care. Ultimately, Restmour serves best when the emphasis is on intimate, owner-led care delivered in a genuine home setting, and when families are comfortable actively engaging to safeguard steady, predictable care. If the priority is formal governance, uniform staffing, and rigorous clinical oversight, explore other options in the Auburn area to avoid potential compromises in day-to-day reliability.
24 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Restmour Home For Adults is an assisted living community located in Auburn, NY. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals in our restaurant-style dining room, with special dietary restrictions accommodated.
We also provide housekeeping services to keep each resident's living space clean and tidy. For those who love the outdoors, our community features a beautiful garden and outdoor space to relax and enjoy the fresh air. Our small library offers a quiet place for residents to read and engage in leisurely activities.
At Restmour Home For Adults, we prioritize the well-being of our residents. Our dedicated staff provides 24-hour supervision, assistance with activities of daily living including bathing, dressing, and transfers, as well as medication management. We also have a mental wellness program in place to promote emotional and psychological health.
Our community is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Residents can easily explore their surroundings or visit these establishments for their daily needs or recreational activities.
At Restmour Home For Adults in Auburn, NY, we strive to create a warm and welcoming environment where residents can feel comfortable and supported while enjoying a fulfilling lifestyle.
Restmour Home For Adults is located at 61 Seymour Street, Auburn, NY 13021 in Onondaga County, New York
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