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The Renaissance in Rochester, NY

The Renaissance is a senior community in Rochester, NY.

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The Renaissance in Rochester, NY

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The Renaissance

2500 East Avenue, Rochester, NY 14610

To contact a resident: (585) 381-8200

For more information about senior living options: (866) 208-4318

3.3 from 55 reviews
5 stars
25
4 stars
7
3 stars
2
2 stars
2
1 stars
19

Overall Review of The Renaissance

caveat 22 reviews mention this

Repairs and maintenance are hit-or-miss

Maintenance experiences vary widely, with some repairs handled quickly and others described as lingering.

Several residents describe ongoing maintenance problems, including issues with elevators, HVAC, hot water, leaks, and mold. Others say their maintenance requests were resolved promptly, and a few mention specific staff members or the maintenance crew handling repairs efficiently. A number of negative reviews connect maintenance gaps to day-to-day frustration, including delays and cleanliness or comfort concerns that residents say were not addressed in a timely way.

caveat 7 reviews mention this

Cleanliness and pests raise concerns

Some residents report ongoing cleanliness problems and signs of pests.

A few reviews mention unpleasant conditions in shared areas, including waste in an elevator and recurring garbage-related messes. Others describe dirty common spaces and hallways, and at least a few residents specifically mention pests. Positive reviews also point to a clean, well-kept feel, but the negative feedback makes cleanliness a recurring concern for some residents.

caveat 5 reviews mention this

Noise and odor can disrupt living

Residents describe disruptive noise and persistent odor issues.

Some reviews report high noise levels at night and frequent disruptions from building activity. Others describe long-running smoke-like odors that affected multiple rooms over months. A few residents also connect unpleasant hallway odors to overflowing trash and related conditions, while at least one review ties poor indoor conditions to health symptoms.

common 22 reviews mention this

Staff support is often praised

Many residents highlight helpful, responsive staff during move-in and when problems come up.

Across reviews, residents frequently praise leasing and customer-service staff for being courteous, friendly, and quick to respond with information. Several also mention maintenance technicians and technical staff as professional and punctual. While some reviews criticize management communication and disorganization, the positive staff experiences are a major recurring theme.

common 2 reviews mention this

Location is a repeated plus

Residents mention the location as convenient to everyday needs.

A couple of reviews say the area is close to the rest of Rochester and makes the move feel more convenient. This lines up with the nearby mix of restaurants, pharmacies, and medical options listed around the community.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)

Transportation

  • Greater Rochester International (7 miles away) Greater Rochester International (7 miles away)

Nearby Places of Interest

This part of Rochester, New York, offers a convenient and vibrant community with a variety of amenities nearby. With several restaurants, cafes, pharmacies, and physicians within a short distance, residents have easy access to essential services and dining options. The area also boasts several parks, providing opportunities for outdoor recreation and relaxation. Additionally, transportation options such as car rentals and the Amtrak station are easily accessible for those looking to explore beyond the immediate area. Nearby places of worship offer spiritual support for those seeking a community connection. Hospitals like Strong Memorial Hospital and Highland Hospital ensure quality healthcare is readily available. Overall, this neighborhood provides a well-rounded living environment with plenty of resources for seniors to enjoy a comfortable and fulfilling lifestyle.

Restaurants

  • Wendy's (1 miles)
  • Balsam Bagels (1.1 miles)
  • McDonald's (1.2 miles)
  • Winfield Grill (1.5 miles)
  • Sager Beer Works (1.8 miles)
  • Village Bakery & Cafe (1.9 miles)
  • Hot Shots Indoor Beach Volleyball Club (2 miles)

Cafes

  • Tree Town Cafe (1 miles)
  • New City Cafe (2.4 miles)
  • Locals Only (3 miles)
  • Ugly Duck Coffee (3.2 miles)
  • Java's Cafe (3.4 miles)
  • Neutral Ground Coffeehouse (3.6 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.1 miles)
  • Top's Markets (2.1 miles)
  • Tops Pharmacy (2.2 miles)
  • Wegmans (2.2 miles)
  • Walgreens (2.4 miles)

Physicians

  • Lipson Cancer Center (1.5 miles)
  • American Academy of Pediatrics (1.5 miles)
  • Elmwood Medical Associates PC (1.6 miles)
  • Whelpley and Paul (1.9 miles)
  • Rochester Ambulatory Surgery Center (RASC) (1.9 miles)
  • Rashida Clarke, OD - Your Local Eye Doctor - Brighton (1.9 miles)
  • Occupational Medicine Services (2.1 miles)

Parks

  • Cobbs Hill Park (1.8 miles)
  • Tryon Park (1.9 miles)
  • Durand Eastman Beach (2.6 miles)
  • French Road School Playground (3 miles)
  • Martin Luther King Jr Memorial Park at Manhattan Square (3.4 miles)
  • Edmund Lyon Park (3.4 miles)
  • Highland Park (3.5 miles)

Transportation

  • Enterprise Rent-A-Car (2 miles)
  • Amtrak (3.9 miles)

Places of Worship

  • Artisan Church (2.7 miles)

Hospitals

  • Strong Memorial Hospital (2.9 miles)
  • Highland Hospital (3.4 miles)
  • URMC Sawgrass Surgical Center (3.9 miles)

Frequently Asked Questions

Where is The Renaissance?

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