Brighton Manor in Rochester, NY
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989 Blossom Road, Rochester, NY 14610
For more information about senior living options: (844) 490-3973
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The staff are nice.
The place is a dump. It was recently taken over by a company on Long Island. The hold music on the line makes it sound like a spa. The sister said the food is terrible. Her room is crowded, and the laundry practically throws her clothes into the closet. There is a heating unit by the window with a broken bottom hanging loose. The wall behind her bed was plastered very sloppily. Her call light is frequently not answered. There is sometimes food on the hallway floor, and recently there was blood there. There are no amenities, despite the telephone message suggesting otherwise.Brighton Manor in Rochester is best suited for residents who can largely self-manage and whose families are willing to supervise daily operations to compensate for gaps in care. This community does not support dependable assistance for anyone who requires regular help, prompt call-light responses, or a clean, well-maintained living environment. For families with high expectations around safety, hygiene, and consistent supervision, this setting is a warning flag. If independence is the primary criterion and outside oversight is available, the facility might function at a tolerable level, but it fails the core test of resident safety and dignity for most care-dependent seniors.
Alternatives should be strongly considered for anyone with real care needs: mobility support, daily personal care, medication management, or medical monitoring. The on-site experience described shows frequent unresponsiveness to call lights, which is unacceptable for seniors relying on quick assistance. Hygiene lapses - hair not washed for months - paired with poor housekeeping and laundry mismanagement point to a broader, systemic failure to maintain basic standards. The turnover in staff undercuts continuity of care, and crowded rooms along with an apparent lack of amenities undermine comfort and privacy. For families seeking genuine reassurance, this facility should not be a primary choice.
Three core evaluation pillars - care responsiveness, safety, and daily living quality - are not meeting expectations here. The only faint positive note - the staff being "nice enough" - does not offset chronic gaps in service: delayed call responses, subpar meals, and neglect of routine personal care. A broken heating unit and loose window components introduce tangible safety hazards, not negotiable annoyances. The wall behind a resident's bed being plastered sloppily, plus possible maintenance oversights, signal inconsistent oversight. When safety and basic dignity are on the line, kindness alone cannot sustain a quality living environment.
Maintenance and housekeeping appear chronically under-resourced. A crowded room setup, combined with a sense of diminished amenities, results in a lower quality of life. The presence of debris or disarray in hallways, coupled with unrepaired equipment and unaddressed cleanliness issues, creates a daily atmosphere of instability. These conditions corrode trust and raise risk for falls, infections, and neglect. The transition implied by ownership changes - without clear, protective steps for residents - amplifies concerns and should trigger heightened scrutiny from families evaluating long-term care options.
On a practical level, families evaluating Brighton Manor should press for tangible assurances: an in-person tour that includes testing all call lights and bedside response times; explicit staffing ratios, shift patterns, and supervision presence; a documented maintenance schedule with repair logs; and a current dining and kitchen evaluation. Speak with multiple residents or their families to gauge consistency across floors, and request a supervised trial stay if permissible. Demand clarity about how new ownership from Long Island enforces standards, plus concrete accountability milestones for repairs, housekeeping, and caregiving. Without these safeguards, the facility's negative indicators remain decisive.
Overall, Brighton Manor should be treated as a last-resort option or a facility to avoid for anyone requiring reliable care, steady housekeeping, and a safe, respectful daily routine. Alternatives with proven staffing stability, transparent leadership, prompt responses, and well-maintained environments will deliver greater peace of mind. If the priority is tight oversight and control, and the resident can thrive with minimal, closely monitored support, it might work - but that represents a narrow path. For the vast majority of seniors and families seeking dependable care, the prudent choice is to continue the search for a facility with solid operations, clear accountability, and consistently high standards.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brighton Manor is an assisted living community located in Rochester, NY. Our community is dedicated to providing a comfortable and supportive environment for seniors who require assistance with daily activities but still want to maintain their independence.
We offer a wide range of amenities to enhance the quality of life for our residents. Our beauty salon ensures that residents can always look their best, while our cable or satellite TV provides entertainment options. Community-operated transportation is available to help residents get around town, whether it be for shopping or social outings. Our computer center allows residents to stay connected with loved ones and the outside world.
For dining options, our on-site dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented chefs. Special dietary restrictions are accommodated to ensure that all residents can enjoy their meals.
To promote physical well-being, we have a fitness room where residents can engage in exercise programs suited to their abilities. Outdoor spaces and gardens provide a peaceful setting for relaxation and enjoyment of nature.
Our care services are designed to meet the needs of each individual resident. We have a 24-hour call system and supervision to ensure their safety and security at all times. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided for those who require it.
We prioritize mental wellness through our mental wellness program that offers support and guidance for emotional well-being. Our staff also work closely with individuals who may have special dietary restrictions or require diabetes diets.
Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments.
In terms of activities, we offer concierge services to assist residents with any requests or needs they may have. Fitness programs are available to promote physical activity, while planned day trips allow residents to explore the local area and enjoy new experiences. Resident-run activities provide opportunities for socialization and engagement within the community, while scheduled daily activities ensure there is always something for residents to participate in.
Brighton Manor is conveniently located near various amenities such as cafes, parks, pharmacies, physicians, restaurants, and places of worship. Additionally, hospitals and transportation options are also nearby for convenience and accessibility.
Overall, Brighton Manor strives to provide a comfortable and engaging living environment where seniors can receive the care they need while enjoying a fulfilling lifestyle.
Brighton Manor is located at 989 Blossom Road, Rochester, NY 14610 in Monroe County, New York
Brighton Manor on seniors.fyi includes 10 photos including images showing landscaping, trees, outdoors, building, grass, outdoor seating, patio, nature, and more.
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Outdoors
Building
Architecture
Trees
Landscaping
Patio
Outdoor Seating
Nature
Grass
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