Heritage Manor of Ransomville

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  • Interior

    A community room with seating arrangements, bookshelves, and a television.
  • Outdoors

    A group of people standing in front of the Heritage Manor of Ransomville sign.
  • Decor

    An empty cafeteria room with decorated tables and chairs.
  • Living Room

    A cozy living room with ceiling fans, a decorated Christmas tree, and comfortable seating.
  • Building

    A building with a parking lot in front, surrounded by trees under a clear sky.
  • Windows

    An empty cafeteria with rows of tables and chairs, decorated with hanging ornaments.
  • Lighting

    A long, empty hospital corridor with overhead lighting and checkered tile flooring.
  • Outdoor

    Sign for Heritage Manor of Ransomville
  • Bookshelves

    A cozy library reading room with tables, chairs, and bookshelves.

Heritage Manor of Ransomville

Information last verified:

3509 Ransomville Rd., Ransomville, NY 14131

For more information about senior living options: (844) 490-3973

4.4 from 51 reviews
5 stars
43
4 stars
0
3 stars
0
2 stars
1
1 stars
7

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Top 5% Senior Living Community in 2024

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Overall Review of Heritage Manor of Ransomville

Pros

  • pro The staff are absolutely amazing and responsive.
  • pro The facility is clean and communication is top tier.
  • pro They take really good care of residents and their needs.
  • pro The staff greet visitors warmly and are friendly.
  • pro The staff treat residents like family.
  • pro The administrator works tirelessly for residents and staff.
  • pro The management team is top notch and supports both residents and staff.
  • pro The facility feels like a family-oriented environment with compassionate care.

Cons

  • pro On-going unresolved issues regarding lack of proper care and oversight of a dear family member.
  • pro Recent flooding of the lower floor caused residents in lower rooms to be relocated to upstairs quarters with little to no advance notice.
  • pro Flooding is not unusual and the causes of the flooding should have been corrected long ago.
  • pro The lack of care for residents has reached the public's ears.
  • pro The facility is horrible and should be shut down.

Review

Heritage Manor of Ransomville is best suited for families seeking a warm, family-oriented assisted living environment where caregivers establish personal connections and leadership visibly supports both residents and staff. It works well for seniors who want daily, home-style meals, steady, attentive caregiving, and a community atmosphere that feels more like a close-knit family than a clinical setting. For families prioritizing warmth, consistent daytime support, and a sense that residents are truly known and cared for, this community stands out.

On the upside, the staff and management draw broad, frequent praise. Reviews repeatedly point to responsive, patient caregivers who are attentive and genuinely caring, with administrators described as tireless advocates for residents and staff alike. The facility is noted for cleanliness and top-tier communication, with many accounts of staff treating residents as family and taking pride in going above and beyond. The consistency of positive interactions, from med techs to aides and housekeepers, helps create a cohesive, supportive daily experience.

Yet there are notable cautions that cannot be dismissed. Some families recount ongoing concerns about care oversight and safety, including a flooding incident that relocated residents with little notice and questions about air-quality testing and remediation. A few reviews describe a perceived emphasis on expediency or profit over health and safety, suggesting systemic tensions at times. There is at least one report of difficulty in reaching family members’ loved ones, signaling potential gaps in timely, transparent communication during critical moments.

Despite these concerns, the abundant positives often offset the drawbacks. When staff demonstrate genuine compassion and the administrator backs a resident-centered approach, the experience can be deeply reassuring: residents feel seen, engaged, and supported, and families gain confidence that their loved ones are in capable, motivated hands. The “family environment” descriptor recurs across reviews, underscoring that the human element, trust, warmth, and dependable caregiving, remains a core strength and frequently drives satisfaction even in the face of occasional operational hiccups.

That said, certain families should consider alternatives. If the primary need centers on uncompromising clinical oversight, minimal risk of operational disruption, or the strongest possible assurances around safety protocols and governance, other options with a more formalized, less emotionally driven structure may fit better. For residents whose medical complexity requires highly consistent coordination and communication, or for households that require unwavering transparency about incidents and remediation, a facility with firmer governance and fewer reported operational fragilities might be preferable.

When evaluating Heritage Manor, approach with a practical checklist. Schedule multiple visits at different times, insist on a direct meeting with the administrator, and request current care plans and incident logs. Inquire specifically about flood remediation history, mold- or air-quality testing protocols, and how safety concerns are tracked and resolved. Verify staffing levels, meal programs, and daily activity schedules to ensure alignment with the resident’s preferences and routines. Test responsiveness by engaging with front-desk and care coordinators, and observe whether communications are timely and clear. If the environment aligns with the resident’s temperament, genuine warmth, dependable caregiving, and a strong, engaged management team, the decision can tilt decisively in Heritage Manor’s favor. If not, seek alternatives that offer tighter governance, fewer operational vulnerabilities, and more predictable oversight.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Financial aid Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years.
  • Financing advice Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Home sale assistance Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • VA Benefits Consultation VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.

Transportation

  • Buffalo Niagara International (23 miles away) Buffalo Niagara International (23 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Cooking club Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Heritage Manor of Ransomville is an assisted living community located in Ransomville, NY. It specializes in providing memory care services for seniors with Alzheimer's or other forms of dementia.

The community offers a range of amenities to enhance the lives of its residents. Devotional services off-site allow residents to practice their faith in a peaceful and spiritual environment. Financial aid and financing advice are available to assist families with the financial aspects of senior care. The beautiful garden provides a serene outdoor space for relaxation and enjoyment. Additionally, Heritage Manor of Ransomville offers home sale assistance for those who may need help selling their property before transitioning into the community. Indoor common areas are thoughtfully designed to encourage social interaction among residents, creating a sense of community and connection.

Transportation and parking services are provided for ease of access to medical appointments or recreational outings in the surrounding area. The community also offers VA Benefits Consultation, assisting veterans and their families in navigating and accessing the benefits they deserve.

Care services at Heritage Manor of Ransomville include specialized diabetic care, ensuring that residents with diabetes receive the attention and support they need to manage their condition effectively.

Engaging activities are an integral part of daily life at this assisted living community. Activities on-site cater to various interests, such as a cooking club that encourages culinary creativity and socialization among residents. Residents can engage in devotional activities off-site, allowing them the opportunity to practice their faith within their wider religious communities if desired. Fitness programs promote physical well-being, while religious services provide spiritual enrichment.

With cafes located nearby, residents have convenient options for dining out or meeting friends in charming settings beyond the community's own dining facilities.

Overall, Heritage Manor of Ransomville is dedicated to providing memory care services that address each resident's unique needs while fostering a warm and supportive environment where seniors can thrive physically, mentally, emotionally, and spiritually.

Nearby Places of Interest

Cafes

  • Wandering Gypsy Brewing Company (2.8 miles)
  • Orange Cat Coffee Co. (8.2 miles)
  • Balzac's Coffee (8.3 miles)
  • Wegmans Market Cafe (10.8 miles)
  • Panera Bread (10.9 miles)
  • Tim Hortons (11.9 miles)
  • Panera Bread (12.6 miles)

Parks

  • Wilson Tuscarora State Park (5.1 miles)
  • Joseph Davis State Park (6.9 miles)
  • Queen's Royal Park (8.2 miles)
  • Simcoe Park (8.2 miles)
  • Artpark State Park (8.8 miles)
  • Queenston Heights Park (9.4 miles)
  • Town of Niagara Veterans Memorial Park (9.4 miles)

Places of Worship

  • Our Lady of Fatima Shrine (5.7 miles)

Restaurants

  • Sunset Bar & Grill (5.9 miles)
  • Peller Estates Winery (8 miles)
  • Zees Grill (8.1 miles)
  • Niagara's Finest Thai (8.1 miles)
  • Hibbard's Custard (8.1 miles)
  • Two Sisters Vineyards (8.1 miles)
  • Masaki Sushi (8.1 miles)

Pharmacies

  • Wilson Community Pharmacy (6.1 miles)
  • Rite Aid (7 miles)
  • Simpson's Apothecary (8.3 miles)
  • Pharmasave (8.3 miles)
  • Pharmaprix (9.4 miles)
  • Murale (9.4 miles)
  • Shoppers Drug Mart (9.4 miles)

Physicians

  • Niagara Professional (7.8 miles)
  • Niagara County Department of Health (9.7 miles)
  • Niagara-On-The-Lake Family Health Team (10 miles)
  • Excelsior Orthopaedics (10.3 miles)
  • Frederick J Piwko (11.6 miles)
  • Lockport Hearing Consultants (12.6 miles)
  • Jackiewicz, Grazyna MD (13.2 miles)

Hospitals

  • Niagara-On-The-Lake Hospital (8 miles)
  • Newfane Hospital Annex (10.5 miles)
  • Eastern Niagara Hospital (10.5 miles)
  • Inter-Community Memorial Hospital (10.5 miles)
  • Eastern Niagara Hospital (12.8 miles)
  • Lockport Memorial Hospital (12.8 miles)

Transportation

  • VIA Rail - Niagara Falls Station (12.2 miles)
  • Niagara Falls Transit Terminal (12.2 miles)

Frequently Asked Questions

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