Home Helpers

Pros

• The minor problems were promptly resolved, showing effective care.
• They made efforts to involve her in ongoing activities, like bingo, which was greatly appreciated.
• Having someone reliable to rely on when traveling is a great comfort.
• Improved communication with the reviewer has significantly improved their satisfaction.
• Devon's commitment and dedication have been commendable throughout the experience.

Cons

• The lack of communication between the team members is causing some minor problems.
• There is a need for improved communication and involvement with the person being taken care of.
• Despite Devon's efforts, there are still instances where the person being cared for feels left out.
• The distance of the caregiver's location makes it difficult for them to provide necessary support.
• Initially, there was a lack of communication between the caregivers and the reviewer which created some challenges.

Review

In a series of customer reviews, it is evident that there have been a few minor issues with the service provided. However, it is reassuring to know that these problems have all been promptly resolved. The only area that requires improvement seems to be communication among the team members. Nonetheless, they are ensuring that the customer remains informed and engaged in ongoing activities. One standout employee named Devon has particularly impressed with their efforts to take the customer to social events like bingo. Overall, there is a strong sense of comfort and reliability associated with this service, especially considering the customer's limited ability to travel far distances.

Despite the minor hiccups experienced by this particular customer, it is apparent that the service provider takes steps to address any issues swiftly and efficiently. This level of commitment instills trust and confidence in their customers. Additionally, one aspect they need to focus on improving is internal communication between team members. By enhancing collaboration and information-sharing, this would lead to more seamless experiences for both their employees and customers alike.

What sets this service apart from others is their dedication towards keeping the client involved and updated about ongoing affairs. Despite any setbacks faced along the way, there is a concerted effort made by the team members to ensure that no information or developments pass unnoticed by their valued client. It is also worth highlighting Devon's exceptional commitment in taking their customer to social outings such as bingo – a gesture that greatly contributes to fostering a positive relationship rooted in care and companionship.

Undoubtedly, having someone dependable who can be relied upon holds immense value for individuals who are unable or find it difficult to travel long distances. In such cases, entrusting one's well-being into capable hands brings great relief and peace of mind – sentiments expressed by this satisfied customer. While distance may pose challenges for families looking after loved ones residing farther away, having a reliable caretaker close-by helps bridge that gap.

It is encouraging to note that this service provider has begun actively addressing the issue of communication with the customer. Improved collaboration and regular updates not only alleviate concerns on the customer's end but also facilitate a more efficient and effective provision of care. Timely communication fosters transparency, trust, and understanding between all parties involved – a crucial factor in ensuring a smooth caregiving experience.

In conclusion, despite encountering some minor setbacks, this service provider has consistently demonstrated their commitment to addressing issues and resolving them promptly. While internal communication among team members may require some attention, efforts are being made to involve the customer in ongoing activities and keep them up-to-date with developments. The exemplary support provided by an employee like Devon further reinforces the reliability and dependability of this service. Overall, there is a strong sense of comfort and trust associated with this caregiving solution, offering solace to individuals who require assistance but are unable to travel long distances.

Located in Lewiston, New York, this part of town offers a variety of amenities within close proximity. From local restaurants like Hibbard's Custard and The Spicey Pickle to cafes such as Orange Cat Coffee Co. and Balzac's Coffee, there are plenty of dining options for residents to enjoy. Parks like Artpark State Park and Queenston Heights Park provide opportunities for outdoor recreation and relaxation. For healthcare needs, there are several pharmacies including Rite Aid and Pharmasave, as well as nearby hospitals such as Niagara-On-The-Lake Hospital. Transportation options are also convenient with VIA Rail - Niagara Falls Station and the Niagara Falls Transit Terminal in close proximity. Overall, this area provides a mix of services and attractions that make it a desirable location for seniors looking to settle down in a vibrant community.

Restaurants

• Hibbard's Custard (0.8 miles)
• The Spicey Pickle (1 miles)
• Water Street Landing (1.3 miles)
• Peller Estates Winery (4.4 miles)
• Two Sisters Vineyards (4.5 miles)
• Cannery Restaurant (5.2 miles)
• Zees Grill (5.3 miles)

Cafes

• Orange Cat Coffee Co. (0.9 miles)
• Balzac's Coffee (5.4 miles)
• Tim Hortons (6 miles)
• Tim Hortons (6.6 miles)
• Hard Rock Cafe (6.7 miles)
• Wegmans Market Cafe (6.7 miles)
• Panera Bread (6.8 miles)

Parks

• Artpark State Park (1.5 miles)
• Queenston Heights Park (2.1 miles)
• Joseph Davis State Park (2.2 miles)
• Town of Niagara Veterans Memorial Park (4.3 miles)
• Whirlpool State Park (4.8 miles)
• Simcoe Park (5.5 miles)
• Queen's Royal Park (5.6 miles)

Places of Worship

• Our Lady of Fatima Shrine (1.7 miles)

Pharmacies

• Rite Aid (4.1 miles)
• Rite Aid (4.8 miles)
• Pharmasave (5.4 miles)
• Pharmasave (5.4 miles)
• Simpson's Apothecary (5.4 miles)
• Murale (5.5 miles)
• Pharmaprix (5.5 miles)

Hospitals

• Niagara-On-The-Lake Hospital (5.3 miles)
• Niagara Health System, Greater Niagara General Hospital Site (7 miles)

Physicians

• Niagara-On-The-Lake Family Health Team (5.4 miles)
• Jackiewicz, Grazyna MD (6 miles)
• Doctor Luke Bristow O (6.6 miles)
• Excelsior Orthopaedics (7.2 miles)
• Niagara Professional (9.7 miles)

Transportation

• VIA Rail - Niagara Falls Station (5.4 miles)
• Niagara Falls Transit Terminal (5.5 miles)