822 Cedar Avenue, Niagara Falls, NY 14301
For more information about senior living options: (844) 490-3973
There are a small handful of caring staff members who truly care about the patients. Some staff members go above and beyond in their efforts to help residents. The facility appears well cleaned, despite reports of patient care issues. Family members have shown dedication by actively participating in the care of their loved ones. The facility is in high demand, indicating that some families recognize positive aspects worth considering before moving residents.
The staff, particularly the nurses, are described as lazy and rude, showing a lack of care for patients. Patient care is severely lacking, with residents often left in wet diapers for extended periods. The facility is reported to have an unpleasant smell, often described as urine. Rooms are small and poorly maintained, contributing to an overall negative environment. Staff members have been accused of stealing personal belongings from patients and their families. Complaints about long wait times for assistance indicate understaffing and poor response times to call lights. Some staff members break privacy laws by discussing details about other patients openly. Residents are reportedly neglected and not receiving necessary medical attention or hygiene care. Many reviewers express a strong desire to move their loved ones out of the facility due to poor conditions and treatment.The Niagara Rehabilitation and Nursing Center has received overwhelmingly negative feedback from family members of residents, painting a disheartening picture of patient care and overall management at the facility. Regrettably, many accounts describe a grim reality for individuals who are in need of rehabilitation and nursing support. Consistently highlighted issues include poor cleanliness, inadequate staff responsiveness, and insufficient patient care.
Numerous reviews mention the unkempt conditions of the facility, with persistent odors likened to urine that make visiting unbearable. One reviewer described their experience with frustration as they witnessed other patients being neglected, highlighting a male resident who was ignored despite being visibly soaked. Such persistence in these conditions reflects poorly on both the staff and management’s commitment to maintaining a hygienic environment for their residents.
Care quality emerged as another central theme across reviews. Family members expressed outrage over patients being left in wet diapers for extended periods; accounts mentioned instances where residents sat for hours without assistance, leaving them uncomfortable and vulnerable to further health complications. Complaints indicated not only neglect during basic hygiene routines but also an apparent lack of compassion from some staff members who were described as rude and dismissive rather than attentive caregivers.
Despite claims that some staff were kind-hearted and willing to provide help, most reviews conveyed a sense of betrayal felt by families when they tried to advocate for their loved ones' needs. Reports of call lights going unanswered or requiring repeated requests for assistance painted an alarming picture of understaffing and lackadaisical attitudes towards patient wellbeing. The emotional toll on family members who felt compelled to intervene personally to ensure care illustrates a major breakdown in trust between caregivers and those they are meant to serve.
Many reviewers expressed deep concern over the management practices at Niagara Rehabilitation Center, calling into question whether administrators prioritize patient welfare over staffing costs or efficiency metrics. The overwhelming sentiment suggested that upper management is ineffectual in addressing staff shortcomings or fostering an environment conducive to quality care. Some individuals went so far as to describe experiences that could be construed as violations of privacy laws within healthcare settings (HIPAA), adding another layer of dissatisfaction with how personal information is treated within the facility.
As residents experience increasing levels of neglect and mistreatment, families have been forced into difficult decisions about relocating their loved ones while grappling with concerns about affordability elsewhere. This resistance is often complicated by emotional ties among the elderly residents themselves; many are reluctant to leave behind friendships formed within the center despite openly expressing grievances about their living situation. Such dilemmas highlight broader systemic issues facing long-term care facilities: how can they reconcile financial viability while ensuring dignity and proper care for some of society's most vulnerable?
In conclusion, based on the collective voices woven through these reviews, it is evident that urgent changes are required at Niagara Rehabilitation and Nursing Center if it intends to uphold standards expected in rehabilitation nursing facilities. Stakeholders must prioritize improving sanitation practices, enhancing staff training focused on compassionate care, addressing communication breakdowns between patients’ needs and caregiving practices, as well as reevaluating oversight mechanisms designed for quality assurance within this institution. Until these foundational problems are addressed adequately, families will continue seeking alternatives—often at great personal cost—for better environments where respect and dignity are afforded to every resident.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Niagara Rehabilitation And Nursing Center in Niagara Falls, NY offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy haircuts, styling, and other salon services. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for residents to run errands or attend appointments.
For those who want to stay connected with technology, there is a computer center with high-speed internet access. The dining room offers restaurant-style dining, serving delicious meals prepared by the staff. There is also a fitness room available for residents to stay active and maintain their physical health.
The Niagara Rehabilitation And Nursing Center provides fully furnished rooms that offer comfort and convenience. Residents can engage in various recreational activities at the gaming room or relax in the garden or outdoor space. Housekeeping services are available to keep living spaces clean and organized.
Residents have access to private bathrooms for their personal use. A small library is available for book lovers, and telephone services are provided for communication needs. Move-in coordination assistance is offered to facilitate the transition into the community.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. A wellness center is dedicated to promoting overall health and well-being among residents. Wi-Fi/high-speed internet ensures connectivity throughout the community.
The community also provides extensive care services including a 24-hour call system and supervision for resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Special dietary restrictions are accommodated through diabetes diets and other specific dietary requirements. Medication management ensures that residents receive their prescribed medications on time.
A mental wellness program is in place to support emotional well-being among residents. Transportation arrangements can be made for various needs within the surrounding area, ensuring easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals.
At the Niagara Rehabilitation And Nursing Center, residents can expect a comfortable and supportive community where their needs are met, their independence is respected, and they can enjoy various amenities and engaging activities.
Niagara Rehabilitation And Nursing Center is located at 822 Cedar Avenue, Niagara Falls, NY 14301 in Niagara County, New York
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