Niagara Rehabilitation And Nursing Center

Pros

• There are a small handful of caring staff members who truly care about the patients.
• Some staff members go above and beyond in their efforts to help residents.
• The facility appears well cleaned, despite reports of patient care issues.
• Family members have shown dedication by actively participating in the care of their loved ones.
• The facility is in high demand, indicating that some families recognize positive aspects worth considering before moving residents.

Cons

• The staff, particularly the nurses, are described as lazy and rude, showing a lack of care for patients.
• Patient care is severely lacking, with residents often left in wet diapers for extended periods.
• The facility is reported to have an unpleasant smell, often described as urine.
• Rooms are small and poorly maintained, contributing to an overall negative environment.
• Staff members have been accused of stealing personal belongings from patients and their families.
• Complaints about long wait times for assistance indicate understaffing and poor response times to call lights.
• Some staff members break privacy laws by discussing details about other patients openly.
• Residents are reportedly neglected and not receiving necessary medical attention or hygiene care.
• Many reviewers express a strong desire to move their loved ones out of the facility due to poor conditions and treatment.

Review

The Niagara Rehabilitation and Nursing Center has received overwhelmingly negative feedback from family members of residents, painting a disheartening picture of patient care and overall management at the facility. Regrettably, many accounts describe a grim reality for individuals who are in need of rehabilitation and nursing support. Consistently highlighted issues include poor cleanliness, inadequate staff responsiveness, and insufficient patient care.

Numerous reviews mention the unkempt conditions of the facility, with persistent odors likened to urine that make visiting unbearable. One reviewer described their experience with frustration as they witnessed other patients being neglected, highlighting a male resident who was ignored despite being visibly soaked. Such persistence in these conditions reflects poorly on both the staff and management’s commitment to maintaining a hygienic environment for their residents.

Care quality emerged as another central theme across reviews. Family members expressed outrage over patients being left in wet diapers for extended periods; accounts mentioned instances where residents sat for hours without assistance, leaving them uncomfortable and vulnerable to further health complications. Complaints indicated not only neglect during basic hygiene routines but also an apparent lack of compassion from some staff members who were described as rude and dismissive rather than attentive caregivers.

Despite claims that some staff were kind-hearted and willing to provide help, most reviews conveyed a sense of betrayal felt by families when they tried to advocate for their loved ones' needs. Reports of call lights going unanswered or requiring repeated requests for assistance painted an alarming picture of understaffing and lackadaisical attitudes towards patient wellbeing. The emotional toll on family members who felt compelled to intervene personally to ensure care illustrates a major breakdown in trust between caregivers and those they are meant to serve.

Many reviewers expressed deep concern over the management practices at Niagara Rehabilitation Center, calling into question whether administrators prioritize patient welfare over staffing costs or efficiency metrics. The overwhelming sentiment suggested that upper management is ineffectual in addressing staff shortcomings or fostering an environment conducive to quality care. Some individuals went so far as to describe experiences that could be construed as violations of privacy laws within healthcare settings (HIPAA), adding another layer of dissatisfaction with how personal information is treated within the facility.

As residents experience increasing levels of neglect and mistreatment, families have been forced into difficult decisions about relocating their loved ones while grappling with concerns about affordability elsewhere. This resistance is often complicated by emotional ties among the elderly residents themselves; many are reluctant to leave behind friendships formed within the center despite openly expressing grievances about their living situation. Such dilemmas highlight broader systemic issues facing long-term care facilities: how can they reconcile financial viability while ensuring dignity and proper care for some of society's most vulnerable?

In conclusion, based on the collective voices woven through these reviews, it is evident that urgent changes are required at Niagara Rehabilitation and Nursing Center if it intends to uphold standards expected in rehabilitation nursing facilities. Stakeholders must prioritize improving sanitation practices, enhancing staff training focused on compassionate care, addressing communication breakdowns between patients’ needs and caregiving practices, as well as reevaluating oversight mechanisms designed for quality assurance within this institution. Until these foundational problems are addressed adequately, families will continue seeking alternatives—often at great personal cost—for better environments where respect and dignity are afforded to every resident.

Pharmacies

• Rite Aid (0.6 miles)
• Shoppers Drug Mart (1.1 miles)
• Hanna Pharmacy (1.7 miles)
• Shoppers Drug Mart (2.7 miles)
• Shoppers Drug Mart (2.9 miles)
• Rite Aid (3.2 miles)
• Shoppers Drug Mart (3.7 miles)

Restaurants

• Seneca Niagara Casino (0.8 miles)
• Hard Rock Cafe (1 miles)
• Anchor Bar (1.1 miles)
• Falls Avenue Resort (1.1 miles)
• Fallsview Indoor Waterpark (1.1 miles)
• SPoT Niagara Falls (1.1 miles)
• Red Coach Inn (1.1 miles)

Cafes

• Starbucks (0.9 miles)
• Hard Rock Cafe (1.1 miles)
• Tim Hortons (1.4 miles)
• Tim Hortons (1.7 miles)
• Tim Hortons (1.9 miles)
• Starbucks (2 miles)
• Panera Bread (4 miles)

Transportation

• Niagara Falls Transit Terminal (0.9 miles)
• VIA Rail - Niagara Falls Station (1 miles)

Parks

• Niagara Falls State Park (1 miles)
• Devil's Hole State Park (1.1 miles)
• Niagara parkway (1.3 miles)
• Niagara Park (1.5 miles)
• Whirlpool State Park (1.6 miles)
• Hyde Park (1.7 miles)
• Queen Victoria Park (1.9 miles)

Hospitals

• Niagara Health System, Greater Niagara General Hospital Site (2 miles)
• Niagara-On-The-Lake Hospital (10.8 miles)
• Degraff Memorial Hospital (10.8 miles)

Physicians

• Jackiewicz, Grazyna MD (2.5 miles)
• Doctor Luke Bristow O (2.6 miles)
• Excelsior Orthopaedics (5.4 miles)
• Niagara-On-The-Lake Family Health Team (9.9 miles)

Places of Worship

• Our Lady of Fatima Shrine (7.5 miles)