Information last verified:
822 Cedar Avenue, Niagara Falls, NY 14301
For more information about senior living options: (844) 490-3973
The staff were great. Jessica and Chandler provided excellent, caring care. The mom seems very happy and well cared for there. The PT, OT, and dietary staff are very good, and the family is pleased with the facility. Mesha and Coco are loving caregivers who take good care of residents. The therapy is great and the facility is clean and welcoming. The dining room and lobby are immaculate; the staff are friendly and helpful. The activities staff are caring and helpful to residents and guests.
The facility is dirty and has persistent bad odors, with rooms and floors not regularly cleaned. The staff are described as lazy, rude, and uncaring toward residents and their families. Residents experience neglect, including untreated wounds and bedsores, and diapers left soiled for long periods. Understaffing leads to long delays for basic needs, with call bells often unanswered. Medical care is delayed or neglected, including missed medications and doctors not seeing patients timely. Meals are inadequate and nutritionally poor, with residents sometimes receiving only hot dogs, pretzels, or minimal other fare. Hygiene supplies are scarce; there is little soap or hand sanitizer, and pest issues are reported. Belongings are at risk of theft or improper use, raising safety and privacy concerns. Some reviews claim serious outcomes linked to neglect and criticize management for poor responsiveness.Niagara Rehabilitation and Nursing Center is best suited for families prioritizing rehabilitation and therapy access at a more affordable skilled-nursing option, provided they understand the care quality can be highly variable. This community can work for residents who ultimately require intensive physical therapy, and for households that can devote substantial family involvement to oversee daily care and safety. However, it is not ideal for elders who depend on consistently high daily caregiving, diligent wound management, reliable hygiene, or predictable staffing. In short, it may serve well as a rehab-focused choice if one can tolerate a wide range of care experiences and is prepared to advocate aggressively for a resident’s needs. For families seeking steadier, uniformly attentive daily care with strong infection control and transparent communication, alternatives should be on the short list.
Several reviewers highlight meaningful strengths in this center: competent, proactive therapy teams on occasion, and staff who connect with residents on the floor when times are right. The therapy staff is repeatedly praised for effective rehabilitation, with patients entering wheelchair-bound sometimes returning to independence through diligent PT and OT. On some floors, aides and nursing staff show genuine warmth, friendliness, and attentiveness, and activities personnel are described as caring and motivated. In practice, these positives translate into real progress for residents who receive consistent, focused rehab and who have families that participate in care planning and daily routines. When those elements come together, the experience can feel markedly improved and even life-changing for a period.
The flip side is sharp and persistent: reports of neglect, safety concerns, and quality control issues that undermine the rehab gains. A substantial cluster of reviews describe dirty conditions, odors, and inconsistent hygiene, ranging from infrequent changing of sheets and diapers to rooms that smell of urine and floors that feel unclean. Understaffing appears repeatedly, with residents sometimes waiting long for assistance, meals, or even a simple bath. There are grave allegations about bedsores going untreated, delayed medical assessments, and communication gaps between families and management. Several accounts describe staff attitudes as rude or indifferent, while others recount severe safety lapses like residents being left unattended, falling, or being transferred without adequate support. Taken together, the cons create a risk profile that cannot be dismissed, especially for elders with complex medical needs.
Because the upshot of the pros and cons is so uneven, benefits from therapy and occasional compassionate care rarely fully offset the broader safety and quality risks. The facility can deliver solid rehab outcomes and moments of excellent frontline care, but those successes are unevenly distributed and often overshadowed by reliability problems and alarming anecdotes. In practical terms, this means a resident who is highly independent at baseline or who is entering rehab with a strong advocate at the table might experience meaningful improvement, but the same environment may compromise comfort and safety for another resident who requires steady, comprehensive daily care. Families should weigh the immediate rehab upside against the long arc of daily care quality and the facility’s track record for transparency and accountability.
For families actively weighing Niagara Rehab, clear decision criteria are essential. If the choice is to proceed, insist on a clearly defined rehabilitation-focused plan with specific metrics and guaranteed PT/OT availability, regular physician reviews, and explicit wound-care protocols. Request detailed daily care assignments and a written plan for activities, nutrition, hydration, and cleanliness, then monitor adherence with regular updates from the nurse manager and the attending physician. Seek conversations with multiple staff members across shifts to gauge consistency, and demand a concrete escalation path for concerns. Given the mixed experiences highlighted in reviews, it is prudent to arrange follow-up visits at various times and to speak candidly with families who have recently transitioned residents in and out, paying close attention to floors where care quality appears more reliable, and to the overall cleanliness and odor profile of the unit.
Ultimately, Niagara Rehabilitation and Nursing Center presents a high-stakes, mixed bag. For families where rehab acceleration is the primary objective and where concerted advocacy is feasible, the center can deliver meaningful gains in function and autonomy. For those whose loved ones rely on steady, warm, and comprehensive daily care, or for anyone who cannot tolerate reports of neglect or inconsistent hygiene, exploring other skilled-nursing options is strongly advisable. The decision hinges on a risk calculus: the possibility of strong rehab outcomes and moments of outstanding staff versus the reality of staffing shortages, uneven care quality, and serious concerns about safety and sanitation. If choosing this community, enter with a rigorous, structured care plan, a clear line of communication with leadership, and a willingness to pivot quickly if care needs outstrip the facility’s capacity to meet them.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Niagara Rehabilitation And Nursing Center in Niagara Falls, NY offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy haircuts, styling, and other salon services. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for residents to run errands or attend appointments.
For those who want to stay connected with technology, there is a computer center with high-speed internet access. The dining room offers restaurant-style dining, serving delicious meals prepared by the staff. There is also a fitness room available for residents to stay active and maintain their physical health.
The Niagara Rehabilitation And Nursing Center provides fully furnished rooms that offer comfort and convenience. Residents can engage in various recreational activities at the gaming room or relax in the garden or outdoor space. Housekeeping services are available to keep living spaces clean and organized.
Residents have access to private bathrooms for their personal use. A small library is available for book lovers, and telephone services are provided for communication needs. Move-in coordination assistance is offered to facilitate the transition into the community.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. A wellness center is dedicated to promoting overall health and well-being among residents. Wi-Fi/high-speed internet ensures connectivity throughout the community.
The community also provides extensive care services including a 24-hour call system and supervision for resident safety. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Special dietary restrictions are accommodated through diabetes diets and other specific dietary requirements. Medication management ensures that residents receive their prescribed medications on time.
A mental wellness program is in place to support emotional well-being among residents. Transportation arrangements can be made for various needs within the surrounding area, ensuring easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals.
At the Niagara Rehabilitation And Nursing Center, residents can expect a comfortable and supportive community where their needs are met, their independence is respected, and they can enjoy various amenities and engaging activities.
Niagara Rehabilitation And Nursing Center is located at 822 Cedar Avenue, Niagara Falls, NY 14301 in Niagara County, New York
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