Mount View Assisted Living

Pros

• The dining areas at Mount View Assisted Living offer a variety of options, including a restaurant-style menu and a casual common area, catering to different resident preferences.
• The staff at Mount View Assisted Living is described as friendly and attentive, contributing positively to the residents' experience.
• There are engaging activities available for residents, including mental and physical challenges that encourage social interaction and participation in clubs.
• The facility is well-maintained, with private rooms that are kept in good condition, providing a comfortable living space for residents.
• Residents have the opportunity to participate in unique bucket list activities, such as plane rides and fishing trips, fostering excitement and engagement beyond daily routines.

Cons

• The size of the facility and the number of residents seemed to negatively impact the quality of care services.
• The building appeared drab, and the rooms were very small, which was disappointing for some relatives.
• Residents had to share bathrooms, which was not ideal for those seeking more privacy.
• The heavy door to the room made it difficult for residents to enter and exit comfortably.
• There were significant concerns regarding medication administration, with residents having to line up in a hall for their meds and inadequate follow-through on whether they actually took them.
• Reports of medication mismanagement citations raised alarms about the facility's ability to properly manage residents’ medications.
• Family communication with administration was unresponsive unless they required immediate attention or addressed issues concerning family members.
• While aides and receptionists were described as excellent, there were complaints about a lack of engagement from staff overall.

Review

Mount View Assisted Living has garnered a variety of opinions from families and residents alike, providing a multifaceted view of life within this community. Located in a multi-story building with two distinct dining areas, Mount View combines aspects of traditional assisted living with some unique offerings. The first dining area has been designed to reflect a more upscale restaurant ambiance, catering to those looking for larger, more formal meals. In contrast, the second area offers a more casual setting reminiscent of a common dining space where residents can enjoy simpler fare like oatmeal, cereals, sandwiches, and daily breakfast options. This dual approach allows residents and their families to choose an atmosphere that best suits their preferences and needs.

In terms of activities available within the facility, reviews revealed mixed feelings—particularly in light of ongoing COVID-19 restrictions that have limited options for engagement. While there are still daily group activities intended to keep residents active and involved as much as possible, some family members expressed concerns over the overall quantity and quality of these offerings. The facility's one-bedroom accommodations often feature a single large space with essential amenities such as closets and private bathrooms. Additionally, Mount View provides laundry services for its residents, which is another positive aspect noted in several reviews.

However, not all experiences at Mount View have been favorable. Some families raised concerns about the size of the facility itself and its impact on care quality. With 150 residents under management by what was described as a "very small staff," there were indications that care services may be stretched thin due to sheer volume. One family member specifically lamented this dilution of attention when it came to medication administration—the process was characterized as inadequate given that residents must line up in hallways for their medicines if they do not receive them during meal times. Compounding this issue were reports available on the Department of Health’s website regarding Medication Mismanagement Citations.

Another user shared insights into the physical environment at Mount View Assisted Living; while she found the staff welcoming and competent, she was less impressed by the facilities themselves. Her sister-in-law's experience highlighted issues such as drab building aesthetics, small rooms that required sharing bathrooms—a detail that frustrated her family—and heavy doors that posed challenges for easy access or exit from private living spaces. Although many caregivers reportedly delivered excellent service throughout the day-to-day operations in various capacities—from aides to receptionists—these structural inconveniences detracted from an otherwise positive experience.

Conversely, other individuals who had chosen Mount View for their loved ones expressed satisfaction with certain elements of resident engagement and community spirit fostered by the staff. Specifically noting efforts made by management to stimulate mental and physical activity among residents stood out positively; there are structured requirements for participation in activities four days per week alongside opportunities for forming clubs based on personal interests or hobbies. Furthermore, initiatives described as "bucket list" activities added meaningful dimensions to life at Mount View—residents could dream creatively about adventures they would like to embark upon together with assistance from staff willing to facilitate exciting outings like plane rides or fishing trips.

Ultimately, choosing an assisted living facility is deeply personal—families will weigh various factors against their loved ones' specific needs while contemplating both pros and cons presented through reviews like those shared regarding Mount View Assisted Living Community. While there are touching stories reflecting enduring connections forged between staff members and their charges alongside satisfactory recreational diversions offered within communal settings—notable drawbacks raise essential questions about accessibility standards (both physically through infrastructure design) along with comprehensive health oversights crucially necessary amidst this challenging chapter defined by increasing dependence on professional care networks during later stages of life.

Lockport, New York, is a welcoming and diverse community with a range of amenities to suit seniors looking for a comfortable and convenient living environment. With several physicians' offices and hospitals nearby, residents have access to quality healthcare services. There are also plenty of dining options, including restaurants like Shamus Restaurant and Lock 34 Bar & Grill, as well as cafes such as Panera Bread and Tim Hortons for casual meals or coffee outings. For outdoor recreation, there are parks like Outwater Memorial Park and Niagara County RC Field, offering opportunities for leisurely walks or enjoying nature. Additionally, the area features pharmacies like Walgreens and Rite Aid for easy access to prescription medications. Overall, Lockport provides a mix of essential services and leisure activities that cater to the needs of senior residents.

Physicians

• Niagara County Department of Health (0.1 miles)
• Lockport Hearing Consultants (3.1 miles)
• Legarreta Eye Center (3.9 miles)
• Dr Gilkar (3.9 miles)
• Woodbridge Psychiatry Lockport (3.9 miles)
• Lockport Pediatrics (4 miles)
• Buffalo Medical Group PC (4 miles)

Restaurants

• Attitudes (1.3 miles)
• JoJo's Ice Cream (1.5 miles)
• Shamus Restaurant (2.1 miles)
• Lake Effect Ic (2.3 miles)
• La Port's Pine Restaurant (2.4 miles)
• Lock 34 Bar & Grill (2.5 miles)
• Lockport Locks & Erie Canal Cruises (2.6 miles)

Parks

• Outwater Memorial Park (1.7 miles)
• Niagara County RC Field (4.6 miles)
• Starpoint Intermediate Playground (5 miles)
• Royalton Ravine County Park (8.4 miles)
• Wilson Tuscarora State Park (10.8 miles)
• Marios Park (11.2 miles)
• Meadowlakes (11.3 miles)

Pharmacies

• Walgreens (2.2 miles)
• Rite Aid (2.3 miles)
• Rite Aid (2.6 miles)
• Tops Pharmacy (3.3 miles)
• Top's Markets (3.3 miles)
• Rite Aid (4.1 miles)
• Top's Markets (5 miles)

Cafes

• Panera Bread (2.9 miles)
• Tim Hortons (3.1 miles)
• Wandering Gypsy Brewing Company (8.6 miles)
• Tim Hortons (9.5 miles)
• Starbucks (10.1 miles)
• Wegmans Food Markets (10.2 miles)
• Tim Hortons (11.5 miles)

Hospitals

• Eastern Niagara Hospital (3.4 miles)
• Lockport Memorial Hospital (3.4 miles)
• Inter-Community Memorial Hospital (7.9 miles)
• Eastern Niagara Hospital (7.9 miles)
• Newfane Hospital Annex (8 miles)
• Degraff Memorial Hospital (12.1 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.6 miles)
• The Chapel (9 miles)
• Salt And Light Festival (9.2 miles)
• Royalton United Methodist Church (10.2 miles)
• Newman Center at UB (11.5 miles)
• St Michael's Lutheran Church (12 miles)

Theaters

• Transit Drive-In Theatre (5.4 miles)

Transportation

• Royalton Airport (9G5) (8.9 miles)