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Elderwood At Lockport

Elderwood At Lockport is a nursing home community in Lockport, NY.

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Elderwood At Lockport

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  • Interior

    A cozy waiting room featuring plush seating, a television, and an aquarium.

  • Building

    A serene outdoor space featuring a swing set surrounded by well-maintained landscaping and a clear blue sky.

  • Architecture

    A modern house surrounded by lush greenery and a well-maintained lawn.

  • Bedroom

    A well-lit, comfortable hospital patient room featuring a bed, window view, and modern furnishings.

  • Dining

    An empty dining area featuring tables with blue tablecloths and red chairs, illuminated by natural light from large windows.

  • Exercise Equipment

    A spacious therapy room equipped with exercise machines and natural light from large windows.

  • Rehabilitation

    A spacious rehabilitation area featuring parallel bars for physical therapy and a scenic mural.

104 Old Niagara Road, Lockport, NY 14094

For more information about senior living options: (866) 208-4318

3.2 from 35 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
2
1 stars
13

Overall Review of Elderwood At Lockport

common 26 reviews mention this

Staff kindness shows up repeatedly

Residents and families repeatedly describe the staff as caring, attentive, and responsive.

Many reviews highlight nurses, aides, and therapists as friendly and compassionate, with several people saying they felt supported during transitions and medical issues. Multiple families also mention being kept informed in a timely way and getting prompt responses to questions. Even in more critical reviews, people still single out specific nurses or aides as standout caregivers, while others fault overall responsiveness.

caveat 11 reviews mention this

Understaffing impacts everyday care

Several reviewers say staffing levels affected how quickly help was available.

A recurring concern is that help can be slow when residents need assistance, including delays getting someone out of bed or to the restroom. Some reviewers describe understaffing as a factor behind missed or delayed needs, while others say the shortage is worst at certain times like weekends. A few reviews also acknowledge that staffing challenges exist, while still saying care was mostly acceptable.

common 6 reviews mention this

Rehab and therapy support

Many reviews describe meaningful progress through PT and OT during rehab.

Several people come to Elderwood for physical therapy and occupational therapy, and they describe therapists as working with them after falls or surgery. Reviews note hands-on support that helped residents regain mobility and navigate recovery, and some say the rehab unit felt organized and thorough. While a minority of reviewers report serious problems, the more common theme among therapy-focused reviews is that treatment staff were committed and effective.

common 4 reviews mention this

Food quality is mixed

Reviews include both positive and negative comments about meals.

Some families and residents say the food is good, and one review mentions residents being able to select meals daily. Other reviewers are much less satisfied, describing food as terrible or cheap and even calling out repetitive meals. Even with dissatisfaction, a few reviews tie meal experiences to broader concerns about staffing and care follow-through.

  • An empty dining area featuring tables with blue tablecloths and red chairs, illuminated by natural light from large windows.
common 4 reviews mention this

Cleanliness is a point of contrast

Multiple reviews comment on the facility’s cleanliness, with experiences differing by reviewer.

Several reviews praise the facility as well maintained and kept clean, including mentions of a tidy environment and cleanliness in day-to-day care. At the same time, some negative reviews describe the facility as dirty and poorly managed. This contrast shows up alongside other themes like staffing and responsiveness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (17 miles away) Buffalo Niagara International (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Reid's (0.3 miles)
  • Lockport Locks & Erie Canal Cruises (1 miles)
  • Lock 34 Bar & Grill (1.5 miles)
  • Lake Effect Ic (1.5 miles)
  • La Port's Pine Restaurant (1.5 miles)
  • Shamus Restaurant (1.8 miles)
  • JoJo's Ice Cream (2.5 miles)

Hospitals

  • Eastern Niagara Hospital (0.6 miles)
  • Lockport Memorial Hospital (0.6 miles)
  • Inter-Community Memorial Hospital (7.2 miles)
  • Eastern Niagara Hospital (7.2 miles)
  • Newfane Hospital Annex (7.3 miles)
  • Millard Fillmore Suburban NICU (13.6 miles)
  • Millard Fillmore Suburban Hospital (13.6 miles)

Physicians

  • Lockport Hearing Consultants (0.9 miles)
  • Legarreta Eye Center (1.9 miles)
  • Woodbridge Psychiatry Lockport (2 miles)
  • Dr Gilkar (2 miles)
  • Lockport Pediatrics (2.1 miles)
  • Buffalo Medical Group PC (2.2 miles)
  • Buffalo Spine Surgery (2.2 miles)

Pharmacies

  • Top's Markets (1.7 miles)
  • Walgreens (1.8 miles)
  • Rite Aid (2 miles)
  • Rite Aid (2.4 miles)
  • Rite Aid (2.5 miles)
  • Top's Markets (3.3 miles)
  • Tops Pharmacy (3.3 miles)

Parks

  • Niagara County RC Field (1.7 miles)
  • Outwater Memorial Park (1.7 miles)
  • Royalton Ravine County Park (5.2 miles)
  • Starpoint Intermediate Playground (8 miles)
  • Meadowlakes (11.6 miles)
  • Wilson Tuscarora State Park (12.4 miles)

Cafes

  • Panera Bread (3 miles)
  • Tim Hortons (3.3 miles)
  • Starbucks (10.7 miles)
  • Wandering Gypsy Brewing Company (10.9 miles)
  • Tim Hortons (12.1 miles)
  • Tim Hortons (12.2 miles)
  • Wegmans Food Markets (12.6 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (3.3 miles)
  • Salt And Light Festival (5.8 miles)
  • Royalton United Methodist Church (7 miles)
  • St Michael's Lutheran Church (9.4 miles)
  • St Stephens R C Church (10.1 miles)
  • The Chapel (10.4 miles)
  • Newman Center at UB (13.4 miles)

Transportation

  • Royalton Airport (9G5) (5.6 miles)

Theaters

  • Transit Drive-In Theatre (5.8 miles)

Frequently Asked Questions

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