Elderwood At Lockport
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Rehabilitation
104 Old Niagara Road, Lockport, NY 14094
For more information about senior living options: (844) 490-3973
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The staff and the facility are amazing, showing understanding and kindness. They are thorough, thoughtful, and diligent every step of the way. They are friendly and attentive to the needs of both residents and families. The staff are caring and compassionate, going the extra mile to make people feel welcome and comfortable. The nursing staff is wonderful and highly capable. The facility is well-maintained and kept clean, with engaging activities like bingo and arts and crafts. Special shout out to Kate, who goes above and beyond and feels like family. They keep families informed promptly about medical issues.
The facility is outdated and understaffed, making it hard for staff to give residents the attention they need. Some staff are uncaring and rude and not trained to handle advanced dementia. The food is terrible and cheap. There are reports of a two-to-forty staff-to-residents ratio, which is unacceptable. There were days when patients were left unattended for hours. The nursing home was blamed for a resident's death due to understaffing and missed medications.Elderwood at Lockport is best suited for families seeking a rehab-focused environment where staff warmth and hands-on attention are the defining strengths, and where ongoing family communication matters as much as medical oversight. The community often delivers meaningful progress in post-acute recovery through attentive nursing care and skilled therapy teams. It can be an especially solid fit for residents transitioning from surgery or injury who benefit from a structured rehab program, daily activity options, and a culture that makes families feel involved. Those prioritizing a modern, pristine facility or highly predictable staffing levels should consider alternatives, as those elements are not the standout feature here.
The strongest positives revolve around the people who work there. Families frequently describe front-line staff as compassionate, patient, and genuinely engaged, with particular emphasis on nurses, aides, and therapists who go the extra mile. Rehab therapists in particular are praised for pushing progress and customizing therapy to the resident's pace, while administrators and caregiving teams often respond quickly to questions and concerns. Cleanliness and a reasonable breadth of activities - bingo, crafts, social events - also appear as notable comforts, with residents able to select meals daily and enjoy a sense of daily routine that supports well-being.
Yet, the facility presents a troubling counterweight of staffing and operational challenges. A recurrent concern is under staffing, with reports of delays in assistance, long waits for help, and insufficient aides for care tasks. Some reviews describe rude or disengaged behavior from care staff, inconsistent attention to medical needs, and sporadic communication gaps with families about issues or changes in condition. The building itself earns mixed marks: it is described as clean but outdated and maze-like, with room sizes and layout contributing to a sense of congestion and confusion for both residents and visitors. Such factors amplify risk when medical or daily living needs intensify.
These strengths and weaknesses do not cancel each other out; they simply tilt the calculus depending on the resident's profile. For a senior recovering from surgery or needing structured rehab, the combination of capable OT/PT teams and a culture of caregiver involvement can offset some staffing volatility - especially when administrators foster transparent, frequent updates to families. However, for long-term residents with higher medical acuity, dementia care needs, or a requirement for consistently proactive monitoring, the staffing gaps and episodic care shortfalls become a significant red flag. In those cases, the risk of missed meds, delayed assistance, or unsafe incidents cannot be dismissed.
Families evaluating Elderwood at Lockport should enter with clear questions and guardrails. During tours, verify nurse-to-resident ratios on all shifts, confirm consistency of aides for daily routines, and ask to see the rehab program schedules, including therapy frequency and progression criteria. Probe how care plans are communicated to families, how emergencies are handled after hours, and what steps are taken when staff shortages arise. Inquire about room configurations, laundry and meal service efficiencies, and any recent building updates to address the maze-like layout. Talk to current residents or families about response times, involvement in care decisions, and overall satisfaction with daily life.
The bottom line is practical and precise: Elderwood at Lockport can deliver meaningful recovery and genuine warmth when staffing aligns with a resident's needs and when families stay actively engaged. For those prioritizing a consistently stocked level of medical oversight, modern amenities, and predictable daily operations, alternatives should be explored. This community earns its strongest endorsements from those who value therapeutic momentum and a caring staff, while cautionary notes about understaffing, outdated surroundings, and variable family communication should guide careful evaluation before making a long-term commitment.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elderwood at Lockport is an assisted living community located in Lockport, NY. Our community strives to provide a comfortable and enjoyable living experience for our residents, offering a wide range of amenities and care services.
In terms of amenities, we have a beauty salon to help residents look and feel their best, as well as cable or satellite TV for entertainment. We provide community-operated transportation, making it easy for residents to get around town. Our computer center allows residents to stay connected with loved ones and pursue online activities.
Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. Special dietary restrictions are also accommodated. For those who prefer cooking on their own, each apartment comes with a kitchenette. Housekeeping services ensure that the living spaces remain clean and organized.
We understand the importance of physical fitness for overall wellbeing, which is why we have a fitness room where residents can engage in exercise programs tailored to their needs. To foster social interaction and recreational activities, we offer a gaming room and a small library. Outdoor space is available for residents to enjoy nature and fresh air.
Our care services are designed to support our residents' daily needs with 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly, while special attention is given to those on diabetic or special dietary restrictions. Transportation arrangements can be made both for non-medical purposes and for doctor's appointments.
To promote mental wellness, we offer a mental wellness program that focuses on emotional support and engagement in meaningful activities. Our dedicated staff members are available around the clock through our 24-hour call system.
At Elderwood at Lockport, we strive to create an engaging lifestyle for our residents by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Conveniently located near several amenities, including cafes, parks, pharmacies, physicians, restaurants, and places of worship, our community ensures that residents have easy access to services and recreational options.
Overall, Elderwood at Lockport provides a vibrant and supportive environment for seniors to flourish and enjoy their golden years.
Elderwood At Lockport is located at 104 Old Niagara Road, Lockport, NY 14094 in Niagara County, New York
Elderwood At Lockport on seniors.fyi includes 7 photos including images showing interior, outdoor, rehabilitation, healthcare, dining, landscaping, grass, exercise equipment, and more.
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Interior
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Rehabilitation
