Elderwood At Lockport

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  • Interior

    A cozy waiting room featuring plush seating, a television, and an aquarium.
  • Building

    A serene outdoor space featuring a swing set surrounded by well-maintained landscaping and a clear blue sky.
  • Architecture

    A modern house surrounded by lush greenery and a well-maintained lawn.
  • Bedroom

    A well-lit, comfortable hospital patient room featuring a bed, window view, and modern furnishings.
  • Dining

    An empty dining area featuring tables with blue tablecloths and red chairs, illuminated by natural light from large windows.
  • Exercise Equipment

    A spacious therapy room equipped with exercise machines and natural light from large windows.
  • Rehabilitation

    A spacious rehabilitation area featuring parallel bars for physical therapy and a scenic mural.

Elderwood At Lockport

104 Old Niagara Road, Lockport, NY 14094

For more information about senior living options: (844) 490-3973

4.3 from 4 reviews
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Skilled Nursing Facility

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Overall Review

Pros

  • pro The staff at Elderwood at Lockport is described as knowledgeable and attentive, providing a supportive environment for residents.
  • pro The community offers a variety of engaging activities, such as bingo, arts and crafts, and social gatherings, enhancing the residents' experience.
  • pro The facility is noted to be very clean, contributing to a pleasant atmosphere for residents and their families.
  • pro There has been an improvement in the overall appearance of the facility since the recent management change, making it look much better than before.
  • pro Some individual staff members have made a positive impact on residents through their dedicated care efforts.

Cons

  • pro The facility is outdated and feels like a rundown hospital setting.
  • pro There are insufficient staff members, making it difficult for employees to give residents adequate attention.
  • pro The rooms are very old and small, especially since residents are sharing accommodations.
  • pro The layout of the building is confusing, resembling a maze due to multiple additions over time.
  • pro Staff admission of being short-handed, particularly on weekends, raises concerns about care quality.
  • pro There is skepticism regarding marketing claims about staffing improvements versus the actual situation observed by families.

Review

Elderwood at Lockport has garnered mixed reviews from families of residents, highlighting both positive experiences and notable challenges within the facility. While some individuals have found aspects of their stay satisfactory, they frequently point out significant issues related to staffing, facility conditions, and general care levels. The sentiment among reviewers reveals a blend of appreciation for efforts from staff combined with a clear recognition that improvements are needed across various areas.

One recurring theme is the outdated nature of the facility, which many describe as reminiscent of a rundown hospital setting. Residents often share rooms in cramped quarters that lack modern amenities or aesthetic appeal. Families have noted that while Elderwood at Lockport provides essential services, the physical environment can leave much to be desired. This contributes to an overall impression that the community does not fully meet contemporary standards for assisted living or nursing home care. Despite these drawbacks, some families still feel grateful for the immediate care their loved ones receive.

Staffing shortages are another prominent concern among caregivers and family members. Many reviews indicate that Elderwood is struggling to maintain adequate staffing levels, particularly during weekends when demands may increase due to limited coverage. Though the staff members who are present are described as nice and generally knowledgeable about their roles, there’s an acknowledgment that they are stretched thin—making it harder for them to provide individualized attention to each resident's needs. Families have expressed frustration with marketing claims suggesting robust staffing when real-life experiences signal otherwise.

On a brighter note, several reviewers note improvements after Elderwood took over management from a previous organization. Some families feel encouraged by changes in operations and overall maintenance of the facility. Reports indicate enhanced cleanliness and better coordination regarding activities—a crucial factor contributing positively to residents' quality of life. From bingo nights to arts and crafts sessions and social gatherings centered around local sporting events like football games, there seems to be a variety of options available to keep residents engaged.

While overall impressions vary widely, specific personnel do stand out positively among family members navigating complex emotions around caregiving placements like these. Instances where particular nurses or aides provided exceptional support reinforce how critical individual staff members can be in delivering quality care despite systemic challenges faced by facilities like Elderwood at Lockport.

In conclusion, Elderwood at Lockport presents a nuanced picture; some families appreciate aspects such as cleanliness and available activities while simultaneously feeling concerned about outdated facilities and short-staffing issues impacting day-to-day operations significantly. As this community continues striving toward improvement amidst its challenges, addressing concerns raised by family members will be crucial for maintaining trust wandering through its hallways—especially those navigating the maze-like structure created by various building expansions over time.

Features

Housing

  • 126 resident community capacity 126 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Elderwood at Lockport is an assisted living community located in Lockport, NY. Our community strives to provide a comfortable and enjoyable living experience for our residents, offering a wide range of amenities and care services.

In terms of amenities, we have a beauty salon to help residents look and feel their best, as well as cable or satellite TV for entertainment. We provide community-operated transportation, making it easy for residents to get around town. Our computer center allows residents to stay connected with loved ones and pursue online activities.

Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. Special dietary restrictions are also accommodated. For those who prefer cooking on their own, each apartment comes with a kitchenette. Housekeeping services ensure that the living spaces remain clean and organized.

We understand the importance of physical fitness for overall wellbeing, which is why we have a fitness room where residents can engage in exercise programs tailored to their needs. To foster social interaction and recreational activities, we offer a gaming room and a small library. Outdoor space is available for residents to enjoy nature and fresh air.

Our care services are designed to support our residents' daily needs with 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly, while special attention is given to those on diabetic or special dietary restrictions. Transportation arrangements can be made both for non-medical purposes and for doctor's appointments.

To promote mental wellness, we offer a mental wellness program that focuses on emotional support and engagement in meaningful activities. Our dedicated staff members are available around the clock through our 24-hour call system.

At Elderwood at Lockport, we strive to create an engaging lifestyle for our residents by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.

Conveniently located near several amenities, including cafes, parks, pharmacies, physicians, restaurants, and places of worship, our community ensures that residents have easy access to services and recreational options.

Overall, Elderwood at Lockport provides a vibrant and supportive environment for seniors to flourish and enjoy their golden years.

Nearby Places of Interest

Restaurants

  • Reid's (0.3 miles)
  • Lockport Locks & Erie Canal Cruises (1 miles)
  • Lock 34 Bar & Grill (1.5 miles)
  • Lake Effect Ic (1.5 miles)
  • La Port's Pine Restaurant (1.5 miles)
  • Shamus Restaurant (1.8 miles)
  • JoJo's Ice Cream (2.5 miles)

Hospitals

  • Eastern Niagara Hospital (0.6 miles)
  • Lockport Memorial Hospital (0.6 miles)
  • Inter-Community Memorial Hospital (7.2 miles)
  • Eastern Niagara Hospital (7.2 miles)
  • Newfane Hospital Annex (7.3 miles)
  • Millard Fillmore Suburban NICU (13.6 miles)
  • Millard Fillmore Suburban Hospital (13.6 miles)

Physicians

  • Lockport Hearing Consultants (0.9 miles)
  • Legarreta Eye Center (1.9 miles)
  • Woodbridge Psychiatry Lockport (2 miles)
  • Dr Gilkar (2 miles)
  • Lockport Pediatrics (2.1 miles)
  • Buffalo Medical Group PC (2.2 miles)
  • Buffalo Spine Surgery (2.2 miles)

Pharmacies

  • Top's Markets (1.7 miles)
  • Walgreens (1.8 miles)
  • Rite Aid (2 miles)
  • Rite Aid (2.4 miles)
  • Rite Aid (2.5 miles)
  • Top's Markets (3.3 miles)
  • Tops Pharmacy (3.3 miles)

Parks

  • Niagara County RC Field (1.7 miles)
  • Outwater Memorial Park (1.7 miles)
  • Royalton Ravine County Park (5.2 miles)
  • Starpoint Intermediate Playground (8 miles)
  • Meadowlakes (11.6 miles)
  • Wilson Tuscarora State Park (12.4 miles)

Cafes

  • Panera Bread (3 miles)
  • Tim Hortons (3.3 miles)
  • Starbucks (10.7 miles)
  • Wandering Gypsy Brewing Company (10.9 miles)
  • Tim Hortons (12.1 miles)
  • Tim Hortons (12.2 miles)
  • Wegmans Food Markets (12.6 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (3.3 miles)
  • Salt And Light Festival (5.8 miles)
  • Royalton United Methodist Church (7 miles)
  • St Michael's Lutheran Church (9.4 miles)
  • St Stephens R C Church (10.1 miles)
  • The Chapel (10.4 miles)
  • Newman Center at UB (13.4 miles)

Transportation

  • Royalton Airport (9G5) (5.6 miles)

Theaters

  • Transit Drive-In Theatre (5.8 miles)

Frequently Asked Questions

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