Lockport Rehab & Health Care Center in Lockport, NY
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Information last verified:
909 Lincoln Avenue, Lockport, NY 14094
For more information about senior living options: (844) 490-3973
The PT team did everything possible to help him get whole again. Natalie and Candice are the best. Some staff members have provided excellent care. The nurse at reception was very helpful in ensuring proper sign-in and arrangements. The grandmother particularly enjoyed walks outside and seeing the birds in the spring. The staff here really cares for everyone staying here. There is plenty of room for everyone, which is better than the previous crowded facility. The staff is very caring, considerate, and professional.
The facility should be closed; the food is horrible and patients are not bathed. Post-surgical patients are not monitored for signs of clotting, and staffing levels are low with the remaining staff not working as a team. The owners care more about money, and families have to pay out of pocket for basic amenities like television and phone. There are accusations of abuse and fraud against the facility. Patients have been left in dirty, bloody bandages for days. The food quality is terrible, with examples like black bananas and two-day-old chicken.Lockport Rehab & Health Care Center is best suited for seniors who need focused, result-oriented rehabilitation, especially after orthopedic procedures or injuries, and for families who prioritize a strong physical therapy team. The standout asset is the PT department, praised for aggressive, responsive care that aims to restore mobility and function. The environment also shows scenes of genuine caregiver commitment, and the facility’s layout and space can support activities and outdoor strolls that many families value for recovery. On balance, however, the center works best when rehab outcomes are the primary goal and daily living tasks can rely on steady oversight from attentive staff.
Those weighing alternatives should recognize who may struggle here. Families needing reliable, daily hygiene, consistent bathing schedules, and uniformly high-quality meals may want to explore other options. Several reviews flag serious concerns about basic care routines, from long gaps between baths to inconsistent monitoring of wounds or post-operative conditions. Financial transparency and charges for essentials like television or phone service also emerge as red flags for residents on tight budgets or fixed incomes. In short, this center demands a clear emphasis on rehabilitation first and a tolerance for uneven daily care otherwise.
The strongest justification for choosing Lockport Rehab rests on the rehabilitative advantages. The rehab team is repeatedly described as capable, compassionate, and committed to getting residents back on their feet, with specific praise for therapists who deliver practical, results-driven therapy. The presence of caring staff at reception and in other roles contributes to a sense of accessibility and support, and the facility’s physical footprint, the space and room to move, can enhance comfort during recovery. For families whose primary concern is recovery milestones and functional gains, these positives can translate into meaningful progress in a relatively short period.
Yet the cons are not incidental; they pose real, practical barriers to everyday well-being. Reports of days and even a week without showers or hair beyond basic grooming create a tension with the rehab focus, since hygiene materially affects mood, skin integrity, and infection risk. Meal quality and consistency appear to erode experience and appetite, which can undermine energy for therapy and general progress. Staff coordination, especially in non-therapy areas, is described as uneven, with some caregivers doing their best within a stretched system but others failing to meet expectations. The most troubling notes allege under-staffing, insufficient monitoring of medical needs after procedures, and accusations that administrative priorities skew toward cost containment rather than resident welfare. When basic safety and comfort gaps exist, every therapy session’s potential is compromised.
From a decision standpoint, families should approach with a clear plan. Schedule comprehensive tours focusing on daily routines: bathing schedules, meal service, wound care, and post-surgical monitoring protocols. Talk directly with the PT team about anticipated therapy frequency, goals, and discharge planning. Request to review a resident’s daily care plan and ask how staffing levels shift across shifts to ensure consistent oversight. Confirm what is included in the monthly rate and what incurs additional charges, especially around room amenities, TV and phone access, and personal care tasks. If possible, speak with current residents or their families to gauge whether the day-to-day experience matches the rehab-focused promises.
In the end, Lockport Rehab & Health Care Center delivers a compelling if uneven proposition. For those prioritizing aggressive rehabilitation and a hopeful trajectory of regained function, the pros can outweigh the cons, provided basic daily care issues are not allowed to derail progress. For long-term living where ongoing hygiene, consistent meals, and reliable staffing are non-negotiable, the risks highlighted by several reviews suggest considering other options. The center’s strength is undeniable for rehab-first trajectories; its weaknesses require proactive management, transparent communication, and vigilant oversight by families who want to see steady, comprehensive care accompanying therapy.
82 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lockport Rehab & Health Care Center in Lockport, NY is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon, where residents can pamper themselves and feel their best. Cable or satellite TV is available for entertainment, keeping residents connected to their favorite shows and news. Community-operated transportation is provided, making it convenient for residents to attend appointments and run errands.
For those who enjoy technology, a computer center with Wi-Fi/high-speed internet access allows residents to stay connected with loved ones and explore the digital world. The dining room provides restaurant-style dining experiences with delicious meals prepared by professional staff. Fitness enthusiasts can make use of the fitness room to stay active and maintain their physical health.
The fully furnished private rooms ensure that residents have a comfortable space to call their own, complete with private bathrooms for convenience. Housekeeping services are provided to keep the living spaces neat and tidy. The gaming room offers opportunities for socialization and friendly competition among residents.
Outdoor space provides a tranquil setting for relaxation or gardening enthusiasts to pursue their passion. A small library is available for those who love reading and expanding their knowledge base. Telephone services are provided within each room, allowing easy communication with loved ones.
Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments, ensuring that residents can easily access necessary healthcare services. The wellness center promotes overall well-being through various programs and activities.
In terms of care services, 24-hour call systems are in place to provide immediate assistance when needed. Trained staff members offer 24-hour supervision to ensure the safety of all residents. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Special dietary restrictions are accommodated, including diabetes diet plans. Experienced staff help manage medication routines to promote proper health management.
Various dining options nearby provide residents with a variety of culinary choices, while nearby parks offer opportunities for outdoor recreation and relaxation. Pharmacies, physicians, restaurants, places of worship, theaters, and hospitals are all conveniently located near the community.
Overall, Lockport Rehab & Health Care Center offers a vibrant assisted living community that caters to the diverse needs and preferences of its residents. With an extensive range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle in a warm and welcoming environment.
Lockport Rehab & Health Care Center is located at 909 Lincoln Avenue, Lockport, NY 14094 in Niagara County, New York
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