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North Gate Health Care Facility in North Tonawanda, NY

North Gate Health Care Facility is a nursing home community in North Tonawanda, NY.

Information last verified:


  • Interior

    A cozy community area in a senior living facility with residents and caregivers.

  • Decor

    A spacious indoor lobby with seating areas, featuring tables, chairs, and decorative plants.

  • Building

    A building entrance with a circular driveway and landscaped surroundings under a cloudy sky.

  • Bedroom

    A cozy bedroom with a single bed, a chair, a dresser, and a wall-mounted television.

  • Kitchen

    Two people measuring a kitchen cabinet with a measuring tape.

  • Healthcare

    An elderly woman receives assistance while using exercise equipment for physical therapy.

  • Rehabilitation

    A physical therapy session with a therapist assisting a patient using parallel bars.

  • Nurse

    A nurse checks the blood pressure of an elderly patient in a healthcare setting.

7264 Nash Road, North Tonawanda, NY 14120

For more information about senior living options: (866) 208-4318

2.9 from 104 reviews
5 stars
33
4 stars
11
3 stars
11
2 stars
8
1 stars
41

Overall Review of North Gate Health Care Facility

common 14 reviews mention this

Caregivers get mixed feedback

Residents describe caring moments alongside episodes of neglect.

Many reviewers say the people on-site are professional, kind, and attentive—mentioning nurses, aides, therapists, social work, admissions, and dietary staff. Several also describe feeling safe, comfortable, and supported by staff who communicate and help with day-to-day needs. At the same time, multiple reviews raise serious concerns about insufficient attention, rushed care, and not responding when help is requested.

caveat 17 reviews mention this

Call lights and meds timing

Residents and families report long waits for help and delayed medication.

A recurring complaint is that call lights take too long to answer, or are handled inconsistently, leading to residents waiting for hours to use the bathroom or get assistance. Some reviews also describe medication not being given on time, being refused, or being difficult to get corrected when families intervene. A few reviewers describe the opposite experience—saying meals and medications arrive on time—so feedback is not uniform.

caveat 10 reviews mention this

Food quality varies a lot

Dining reviews split between praise and repeated issues.

Several reviewers criticize the meals as cold, repetitive, or unpleasant, including concerns about meals arriving late or not being adequate. Others are more positive, describing the food as good or “homemade,” and a few say they did not have complaints. The menu style residents describe seems to be a key driver of satisfaction versus frustration.

caveat 13 reviews mention this

Cleanliness and upkeep are inconsistent

Reviews describe both clean, well-run conditions and sanitation problems.

Some reviewers praise cleanliness and organization, including well-lit spaces, tidy rooms, and staff keeping residents cared for and comfortable. Others describe the facility as outdated or in need of repair, with common areas and bathrooms not being cleaned consistently. There are also severe sanitation-related allegations in multiple reviews, which directly contradict the positive cleanliness accounts.

common 8 reviews mention this

Activities help keep residents engaged

Residents describe regular programming that keeps people involved.

Reviewers often mention on-site activities and planned schedules, including fitness programs, resident-run or community-sponsored activities, and shows or themed events. Some say activities helped residents stay entertained and included daily engagement, even for residents with dementia. Even within critical reviews, therapy and scheduled routines are still frequently discussed, suggesting that structured time is part of the everyday experience for many residents.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (12 miles away) Buffalo Niagara International (12 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Rite Aid (1.6 miles)
  • Tops Pharmacy (1.7 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • Walmart Pharmacy (1.7 miles)
  • Wurlitzer Family Pharmacy (2.6 miles)
  • Wegmans (3.3 miles)

Cafes

  • Tim Hortons (1.9 miles)
  • Wegmans Food Markets (3.3 miles)
  • Wegmans Market Cafe (5.4 miles)
  • Panera Bread (5.4 miles)
  • Tim Hortons (5.5 miles)
  • Panera Bread (5.7 miles)
  • Starbucks (5.8 miles)

Restaurants

  • Lumberjack's Patio Grill (2.2 miles)
  • McDonald's (3.2 miles)
  • My Tomato Pie (3.5 miles)
  • Dwyers Irish Pub (3.6 miles)
  • De Dee's Dairy (5 miles)
  • Duff's Famous Wings (5.2 miles)
  • McDonald's (5.3 miles)

Parks

  • Marios Park (3 miles)
  • North Tonawanda Gateway Park (3.7 miles)
  • Ellicott Creek Park (4.1 miles)
  • Starpoint Intermediate Playground (4.5 miles)
  • Town of Niagara Veterans Memorial Park (7.3 miles)
  • Hyde Park (7.8 miles)
  • Devil's Hole State Park (8.7 miles)

Hospitals

  • Degraff Memorial Hospital (3.4 miles)
  • Millard Fillmore Suburban NICU (8.9 miles)
  • Millard Fillmore Suburban Hospital (8.9 miles)

Physicians

  • Fichte Endl & Elmer Eyecare (3.8 miles)
  • Excelsior Orthopaedics (4.2 miles)
  • Niagara Professional (4.9 miles)
  • Suburban Psychiatric Associates (5.6 miles)
  • Dr. Mark Rodman (5.8 miles)
  • Amherst Medical Associates (6 miles)
  • Northtowns Medical Group PC (6.1 miles)

Places of Worship

  • Newman Center at UB (5.7 miles)
  • The Chapel (6.5 miles)

Theaters

  • AMC Maple Ridge 8 (6.5 miles)
  • Transit Drive-In Theatre (8.9 miles)

Frequently Asked Questions

Where is North Gate Health Care Facility?
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