Elderwood Assisted Living at Tonawanda

Pros

• The staff at Elderwood Assisted Living in Tonawanda is consistently described as kind, conscientious, and accommodating, making residents feel comfortable and valued.
• The facility is noted for being clean, well-kept, and cheerful, contributing to a pleasant living environment for residents.
• Residents enjoy a variety of daily activities and amenities, including an ice cream parlor, which keeps them engaged and socialized.
• Families appreciate the extra assistance provided by the staff, particularly for those who are distant from their loved ones.
• Many reviews highlight the quality of the food served in the dining area as fantastic and enjoyable for residents.
• Overall experiences indicate that family members feel confident and satisfied with the care their loved ones receive at this facility.

Cons

• The staff at Elderwood Assisted Living appears to lack sympathy for residents' needs and treats the facility more like a reform school than an assisted living center.
• There are major concerns about the care provided, especially with limited nursing and cleaning staff, leading to neglect during difficult times.
• Some residents experience feelings of despair and loneliness due to lockdowns and lack of activities during the pandemic.
• The rooms are described as incredibly small unless one can afford a pricey private room, which may not be suitable for all residents.
• Although some staff are caring, there are still concerns about respect and treatment toward residents from certain members of the new staff.
• The facility is considered average by some visitors, lacking standout features compared to other options in the area.
• There were complaints about cleanliness and upkeep in some of the rooms not meeting expectations despite overall positive impressions of the community.

Review

Elderwood Assisted Living at Tonawanda has garnered a diverse range of reviews from residents and their families, reflecting experiences that vary significantly in quality. Overall, the facility appears to present a mix of positives and negatives related to care, staff engagement, cleanliness, and amenities. A recurrent theme is the challenge of staff turnover over the years; several reviewers have noted that major staff changes since two years ago have impacted the level of care residents receive. Some express concern regarding a lack of adequate nursing, dietary support, and cleaning staff, which can detract from the overall experience for residents.

A number of reviewers have highlighted their positive experiences with the compassionate nature of some staff members. Many mentioned feeling welcomed during tours and visits—staff were described as kind and attentive. One family member praised how their loved one was treated like family during their final year in residence at Elderwood. Others noted that the facility is clean and well-maintained, with tidy living spaces equipped with safety rails for assistance as residents navigate the hallways. Reviews describe a cheerful environment with ample opportunities for social engagement through daily activities—a point that many families appreciated despite ongoing pandemic-related restrictions.

However, not all experiences are favorable; some families voiced significant dissatisfaction with aspects of care received by their loved ones. Issues were raised about inadequate emotional support by staff during challenging times—particularly regarding isolation imposed by COVID-19 regulations. In these accounts, caregivers felt overwhelmed or disheartened when addressing resident needs due to perceived insensitivity from certain staff members. Comments suggested that some interactions felt more punitive than supportive, likening parts of the experience to a "reform school" rather than an assisted living environment focused on dignity and compassion.

Despite these mixed sentiments toward staffing challenges or management approaches, feedback on facility cleanliness was overwhelmingly positive across various reviews. Cleanliness emerged as a key strength for Elderwood at Tonawanda; numerous participants noted its bright atmosphere and beautifully appointed common areas like dining rooms and activity spaces. Residents reported not only enjoying nutritious meals but also expressed appreciation for special features such as an ice cream parlor on-site—which contributed positively to the overall living experience at this community.

In terms of accommodation options available within Elderwood Assisted Living at Tonawanda, opinions diverge sharply based on personal circumstances and financial situations. While reviews described many shared rooms as cramped in appearance—sometimes viewed unfavorably compared to single rooms showcased during tours—families emphasized finding suitable accommodations dependent on personal preferences against financial realities associated with assisted living. The affordability aspect remains critical; comments alluded to challenges faced by Medicaid recipients who might find concerns unmet if they cannot access premium services available at higher price points.

Lastly, it's impossible to overlook how individual circumstances shape perceptions dramatically—for example, some reviewers found joy in community life while others lamented feelings of disconnection amongst relatives suffering from memory impairments without dedicated memory care services available on-site. Ultimately, prospective residents or their families exploring Elderwood Assistance Living may want to prioritize personalized tours while engaging deeply with current residents' families regarding strengths or weaknesses observed—and what specific offerings best align with individual needs in an evolving assisted living landscape marked by flux amid external challenges such as pandemics impacting senior care dynamics nationwide.

This part of Tonawanda, New York offers a variety of amenities and services that may appeal to seniors looking to settle in the area. With a range of restaurants, pharmacies, physicians, parks, cafes, hospitals, theaters, and places of worship all within a few miles radius, residents have easy access to everything they need for convenience and leisure. The presence of well-known chains like McDonald's, CVS Pharmacy, and Starbucks provides familiarity and accessibility for seniors who may rely on these establishments for their daily needs. Additionally, the proximity to healthcare facilities such as Degraff Memorial Hospital and Erie County Medical Center ensures that residents have quality medical care within reach. Overall, this neighborhood in Tonawanda offers a convenient and comfortable environment for seniors looking to enjoy their retirement years.

Restaurants

• Gray's Place (0.8 miles)
• Dwyers Irish Pub (2.5 miles)
• McDonald's (2.5 miles)
• Sinatra's Restaurant (2.7 miles)
• The Foundry Lounge (3.1 miles)
• Carrabba's Italian Grill (3.7 miles)
• IHOP (3.8 miles)

Pharmacies

• Walgreens (0.9 miles)
• Rite Aid (1 miles)
• CVS Pharmacy (1 miles)
• Rite Aid (1.6 miles)
• Rite Aid (1.8 miles)
• Top's Markets (2.2 miles)
• Rite Aid (2.2 miles)

Physicians

• Kenmore Family Medicine (0.9 miles)
• Northtowns Medical Group PC (1.8 miles)
• Primary Care Of WNY Primary Care Of Western New York Kenmore (2.2 miles)
• Dr. Mark Rodman (3.6 miles)
• Amherst Medical Associates (3.6 miles)
• 50 Gate Circle (4.4 miles)
• Fichte Endl & Elmer Eyecare (4.5 miles)

Parks

• North Tonawanda Gateway Park (2.4 miles)
• Ellicott Creek Park (3.9 miles)
• Beaver Island State Park (4.4 miles)
• Marios Park (6.9 miles)

Cafes

• Starbucks (2.4 miles)
• Tim Hortons (3.3 miles)
• Wegmans Food Markets (3.5 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.6 miles)
• Tim Hortons (4.1 miles)
• Tim Hortons (4.7 miles)

Hospitals

• Degraff Memorial Hospital (2.8 miles)
• Erie County Medical Center (5.2 miles)
• John R Oishei Children's Hospital (6.2 miles)
• Roswell Park Cancer Institute (6.3 miles)

Theaters

• AMC Maple Ridge 8 (4.2 miles)

Places of Worship

• Newman Center at UB (5.1 miles)