Schofield Residence

Pros

• The staff at Schofield Residence is generally friendly and seems genuinely concerned about the residents' well-being.
• Some caregivers go out of their way to provide excellent care and support to the residents.
• Residents have the opportunity to engage in various activities, fostering social interaction and a sense of community.
• The facility offers a good selection of food, and dietary needs can be accommodated efficiently.
• Consistent staffing allows residents to build familiar relationships with caregivers, enhancing overall comfort and trust.

Cons

• The staff at Schofield Adult Day Care neglected patients and often ignored calls for help, prioritizing other tasks instead.
• There was a lack of sufficient staffing during nighttime, leading to inadequate care and attention for residents.
• The facility followed hospital medication protocols rather than considering the specific needs of patients or their families.
• Many family members reported disorganization among the staff and delayed responses to call lights.
• Nurses seemed hesitant to contact doctors regarding patient concerns, causing distress for families needing timely medical attention.
• Food served to patients was often cold and did not meet dietary restrictions necessary for health issues.
• One reviewer noted that staff were often miserable and unfriendly, resulting in poor care experiences for residents.
• Patients frequently sat in unsanitary conditions, with some being left wet or uncleaned for extensive periods.
• Families reported a lack of communication from staff regarding important changes in their loved one's health status.
• Despite a few compassionate nurses, most staff appeared disengaged and unfriendly, diminishing the overall quality of care provided.

Review

Schofield Adult Day Care and Residence has garnered a polarized spectrum of reviews from families who have entrusted their loved ones to the facility. Experiences range widely, revealing both commendable aspects and significant shortcomings in care. Many family members express deep concerns about the quality of attention their relatives received, particularly highlighting issues of neglect and inadequate staffing, especially during nighttime shifts. One reviewer shared a disheartening experience where the staff appeared indifferent to residents' calls for help, favoring other tasks over addressing immediate needs. This sentiment was echoed by others who noted that while some staff members showed genuine compassion and dedication, they were often overwhelmed by disorganization and an insufficient number of personnel to manage the demands of caregiving.

In stark contrast, another reviewer recounted a more positive experience involving hospice care for their father. They praised the staff's competence, attentiveness, and overall commitment to meeting patients' needs. This family felt reassured by Schofield's thoughtful approach to care during such a sensitive time, suggesting that when adequately staffed and focused on patient needs, the facility can provide meaningful support. Their satisfaction was reinforced after careful research on available options for hospice services, ultimately leading them to choose Schofield with confidence.

However, not all experiences matched these more favorable accounts. Another family member expressed vehement discontent with the level of care their mother received at Schofield Residence over several years. Reports surfaced alleging unsanitary conditions where patients were sometimes left in soiled clothing or unable to eat properly due to neglect stemming from understaffing. Such complaints highlight systemic issues that may stem from management decisions regarding staffing levels or training protocols. The feeling of being unheard when voicing concerns about their loved one further compounded feelings of frustration among families.

Conversely, there were voices praising the atmosphere within the residence for its semblance of community and continuity in care personnel. One husband shared how his wife felt comfortable and familiar with her caregivers due to consistent staffing patterns during her stay. He highlighted that this regularity fostered strong relationships between residents and caregivers alike—a vital aspect for those residing long-term in such facilities. Activities offered—like bingo nights or musical entertainment—are mentioned as valuable forms of engagement that contribute positively to residents’ well-being.

The culinary aspects also drew varied responses; while some reviews indicated dissatisfaction with meal quality—that food was often served cold or unsuitable for specific dietary restrictions—others noted improvements in food service efficiency at different times throughout their stays at Schofield Residence. This inconsistency suggests a need for better communication between kitchen staff about individual dietary requirements based on health conditions as well as promptness in serving meals that meet nutritional guidelines.

Ultimately, these mixed impressions underscore an urgent necessity for Schofield Adult Day Care and Residence to address both operational inefficiencies and lapses in patient-centered care comprehensively. While several accounts illustrated deeply caring interactions between dedicated staff and residents, alarming patterns emerged regarding insufficiency in critical areas like staffing ratios and responsiveness to health issues among residents—elements fundamental not only to effective resolution but also crucially tied into potential regulatory compliance standards necessary for licensed facilities in senior care sectors.

In conclusion, families seeking placement for loved ones at Schofield must weigh testimonials carefully against their own priorities regarding healthcare services provided within such environments—whether it be professional medical oversight or personal attention delivered through compassionate caregiving practices—to ensure peace of mind amidst challenging circumstances surrounding eldercare decisions.

Restaurants

• Gray's Place (0.3 miles)
• Sinatra's Restaurant (2.4 miles)
• McDonald's (2.4 miles)
• Dwyers Irish Pub (2.5 miles)
• The Foundry Lounge (3 miles)
• Carrabba's Italian Grill (3.2 miles)
• IHOP (3.2 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Rite Aid (0.8 miles)
• Rite Aid (1.1 miles)
• Rite Aid (1.6 miles)
• Walgreens (2 miles)
• Walgreens (2.1 miles)

Physicians

• Kenmore Family Medicine (0.8 miles)
• Northtowns Medical Group PC (1.2 miles)
• Primary Care Of WNY Primary Care Of Western New York Kenmore (2 miles)
• Dr. Mark Rodman (3 miles)
• Amherst Medical Associates (3.1 miles)
• Fichte Endl & Elmer Eyecare (4.1 miles)
• 50 Gate Circle (4.2 miles)

Cafes

• Starbucks (2.2 miles)
• Panera Bread (2.9 miles)
• Starbucks (3 miles)
• Wegmans Food Markets (3.4 miles)
• Tim Hortons (3.5 miles)
• Tim Hortons (3.9 miles)
• Tim Hortons (4.3 miles)

Parks

• North Tonawanda Gateway Park (2.4 miles)
• Ellicott Creek Park (3.5 miles)
• Beaver Island State Park (4.9 miles)
• South Long Park (6.5 miles)

Hospitals

• Degraff Memorial Hospital (2.7 miles)
• Erie County Medical Center (4.9 miles)
• John R Oishei Children's Hospital (6 miles)
• Roswell Park Cancer Institute (6.2 miles)

Theaters

• AMC Maple Ridge 8 (3.7 miles)

Places of Worship

• Newman Center at UB (4.6 miles)