Schofield Residence in Kenmore, NY
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Information last verified:
3333 Elmwood Avenue, Kenmore, NY 14217
For more information about senior living options: (844) 490-3973
Michael was kind and caring, helped her set up the drinks, and spoke kindly. Michael took the initiative to consider her personal needs. The residents and management are lucky to have such a caring individual. The staff on the wing are excellent, and everyone is friendly and makes visitors feel welcome. The nurses, aides, and PT are caring, professional, and kind; they take good care of residents. Olivia is an amazing leader who ensures that loved ones are protected and happy. The building is clean, and the staff and administrator are extremely kind and knowledgeable. The activities department provides wonderful entertainment and helps greatly in recovery.
The facility is described as abhorrent and should be avoided at all costs. The staff are repeatedly described as inattentive, neglectful, and uncaring toward residents. A nurse is accused of ignoring calls and telling a family member that the patient “had the right to fall,” with no intervention offered. The care is labeled as pure negligence, with injuries not reported, medications missed, and residents left unsupervised or untreated. The environment is unsafe and unsanitary, with bed sores, puddles of urine, and strong odors. There are reports of theft, including a stolen cell phone and jewelry. The administration is criticized as unprofessional, unresponsive, and dismissive of family concerns. Residents are left in soiled conditions or without timely help, sometimes for hours. Understaffing leads to long delays for call lights, meals, and hygiene, especially on weekends. The facility is urged to be closed or investigated by reviewers.Schofield Residence in Kenmore, NY, is best suited for families pursuing a rehab-forward environment with a robust activity calendar and a clearly engaged leadership team. The community rewards residents who respond to structured routines, social programming, and caregivers who greet them by name, while families ready to participate in oversight will likely feel heard and involved. Those seeking a nearly flawless safety record and uniformly consistent care across every shift should consider alternatives. The facility can deliver genuine comfort and recovery for some residents, but the experience remains highly variable, especially for individuals with significant medical, mobility, or toileting needs.
On the positive side, multiple reviews highlight concrete strengths that can matter deeply in care decisions. Individual staff members are repeatedly praised for kindness, attentiveness, and initiative, caregivers who anticipate needs, tidy up spills, and help residents feel seen. Rehab services, when they click, produce meaningful progress, and the campus environment is described as clean, welcoming, and well maintained. Family members report meaningful engagement from activities staff, social workers, and administrators who communicate and coordinate. For residents who value daily purpose, social connection, and a brick-and-mortar setting that feels orderly, these elements translate into genuine day-to-day quality of life.
But the record is not one-sided. The most troubling threads in the reviews center on safety and reliability. Call bells that go unanswered, delays in medications, and missed or delayed medical follow-ups recur as recurring concerns. Families recount falls and injuries that were not promptly addressed, along with perceptions of inconsistent communication among shifts, nurses, and management. A number of experiences describe rude or dismissive interactions, staffing instability, and allegations of neglect or even theft. Weekend staffing gaps and slow response times compound these fears, particularly for relatives who cannot be at the facility around the clock. Taken together, these are not minor irritants; they strike at the core of trust in daily care.
Those pro-versus-con dynamics matter: the strong rehab-oriented and activity-rich aspects can offset some inconveniences, but they rarely erase the risk when safety concerns are persistent. Where Schofield shines, therapy teams, clean surroundings, and an approachable administrator, these strengths provide real value and can accelerate recovery, mood, and engagement. Yet the weight of negative reports, especially around call-light responsiveness, consistent medication administration, and substantial concerns about patient well-being, significantly tempers overall confidence. The facility can feel reliable when the right staff are on duty, but that reliability appears uneven across shifts and units, which undermines steady outcomes over time.
Given that reality, those evaluating Schofield should explicitly weigh safety and consistency against engagement and recovery potential. Alternatives should be considered for families who cannot accept ongoing variability in staffing or who require unwavering, round-the-clock responsiveness and meticulous nursing oversight. If choosing Schofield, a disciplined due-diligence process is essential: arrange multiple tours at different times and days, request candid conversations with the director of nursing and the administrator, and review recent incident logs and audits. Speak with a range of residents and families across wings to detect patterns rather than rely on a single positive or negative impression.
Ultimately, Schofield Residence can be a practical option for rehab and socially enriching living when conditions align: steady staffing, reliable call systems, and a leadership team that treats residents with dignity and transparency. It is not a one-size-fits-all solution; outcomes hinge on consistent, high-quality caregiving rather than isolated moments of good care. For some seniors, those who thrive on daily activities, involved staff, and a stable administrative presence, Schofield can deliver meaningful recovery and quality of life. For others, particularly those prioritizing unambiguous safety, predictable response times, and rigorous clinical oversight, exploring alternatives remains the prudent course.
120 resident community capacity
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Schofield Residence in Kenmore, NY is a skilled nursing facility that offers a range of care services to meet the needs of its residents. With 24-hour call systems and supervision, residents can feel secure knowing help is always available.
The community offers various amenities to enhance the quality of life for its residents. A beauty salon is available for regular grooming and pampering, while cable or satellite TV ensures entertainment options are plentiful. Community-operated transportation and transportation arrangements make it easy for residents to get around town or attend doctor's appointments. A computer center and Wi-Fi/high-speed internet are provided for those who wish to stay connected, and a fully furnished living space makes moving in hassle-free.
Residents can enjoy delicious meals in the dining room with restaurant-style service and special dietary restrictions are accommodated. Housekeeping services ensure a clean and comfortable living environment, while private bathrooms provide convenience and privacy.
A variety of activities are offered at Schofield Residence to keep residents engaged and active. Concierge services are available to assist with planning day trips, while fitness programs promote physical well-being. Resident-run activities encourage socialization among peers, and scheduled daily activities offer something for everyone's interests.
The community is conveniently located near numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals which adds ease and convenience to resident's daily lives.
At Schofield Residence in Kenmore, NY, residents can expect exceptional care services in a welcoming environment with plenty of amenities for comfort and enjoyment.
Schofield Residence is located at 3333 Elmwood Avenue, Kenmore, NY 14217 in Erie County, New York
Schofield Residence on seniors.fyi includes 8 photos including images showing interior, outdoor, hallway, pathway, landscaping, office, building, outdoor seating, and more.
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Interior
Building
Architecture
Bedroom
Trees
Lobby
Office
Waiting Area
