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Mcauley Residence in Kenmore, NY

Mcauley Residence is a nursing home community in Kenmore, NY.

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Mcauley Residence in Kenmore, NY

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  • Interior

    An indoor fish tank with a wooden cabinet, surrounded by tiled flooring.

  • Outdoors

    A sign indicating that the campus is smoke-free, discouraging smoking on the premises for health reasons.

  • Building

    A sidewalk leading to the entrance of a building, bordered by landscaped plants.

  • Trees

    A view of a parking lot with cars in front of a large building, under a cloudy sky.

  • Lighting

    A long corridor inside a building with institutional design.

  • Garden

    A garden scene with various plants and a decorative statue on the ground.

1503 Military Road, Kenmore, NY 14217

To contact a resident: (716) 447-6600

For more information about senior living options: (866) 208-4318

2.9 from 63 reviews
5 stars
24
4 stars
5
3 stars
1
2 stars
9
1 stars
24

Overall Review of Mcauley Residence

common 18 reviews mention this

Staff care is frequently praised

Many residents describe staff as kind, attentive, and professional.

Across multiple stays, families report that nurses, aides, and therapy teams treated their loved ones with kindness and respect. Several reviews highlight frequent check-ins, clear communication, and staff who responded quickly when care was needed. A smaller set of reviews contradicts that experience, describing periods when staff were distracted, slow to respond, or did not provide the level of support promised.

differentiator 12 reviews mention this

Rehab and therapy can be a strong fit

Rehab care is the most consistent bright spot in reviews.

Many reviews single out physical and occupational therapy, describing meaningful progress and therapists who were encouraging and knowledgeable. Residents and families also mention that therapy schedules helped them regain independence goals, even when other parts of the stay were uneven. At the same time, a number of reviews complain that coverage during certain times was not enough to meet needs, which undercut the overall rehab experience for those families.

caveat 6 reviews mention this

Dining quality feels inconsistent

Dining reviews range from good meals to major disappointments.

Some families say meals were delicious and that dietary visits or meal options helped keep residents satisfied. Other reviews describe missed items, limited ability to get help to reach dining, and food served that did not meet expectations. The dining experience appears to vary by stay and staffing, especially when requests were not followed through.

caveat 10 reviews mention this

Care coverage and response times vary

Several reviews describe slow or unreliable help when needed.

A recurring concern is that residents sometimes waited too long for assistance—such as help to the bathroom or when call bells were used—while aides were occupied with other tasks. Some reviews also describe cleanliness and supply-handling problems during the same period of concern, including dirty items not being addressed promptly. Even within highly rated reviews, there are also mentions that the facility can be understaffed, which helps explain why experiences differ so much across residents.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Financing advice Financing advice
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (8 miles away) Buffalo Niagara International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Videos

Nearby Places of Interest

Physicians

  • Kenmore Family Medicine (0.3 miles)
  • Primary Care Of WNY Primary Care Of Western New York Kenmore (1.4 miles)
  • Northtowns Medical Group PC (1.7 miles)
  • Dr. Mark Rodman (3.6 miles)
  • 50 Gate Circle (3.6 miles)
  • Amherst Medical Associates (3.6 miles)
  • Jericho Road Community Health Center (4.2 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (0.7 miles)
  • Rite Aid (1 miles)
  • Rite Aid (1.3 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.6 miles)

Restaurants

  • Gray's Place (0.7 miles)
  • McDonald's (1.7 miles)
  • Sinatra's Restaurant (2.1 miles)
  • The Foundry Lounge (2.3 miles)
  • Dwyers Irish Pub (3.2 miles)
  • Jack Rabbit (3.7 miles)
  • IHOP (3.7 miles)

Cafes

  • Starbucks (1.6 miles)
  • Wegmans Food Markets (2.7 miles)
  • Panera Bread (3.5 miles)
  • Starbucks (3.6 miles)
  • Tim Hortons (3.8 miles)
  • Tim Hortons (3.9 miles)
  • Tim Hortons (4.9 miles)

Parks

  • North Tonawanda Gateway Park (3.1 miles)
  • Ellicott Creek Park (4.3 miles)
  • Beaver Island State Park (4.4 miles)

Hospitals

  • Degraff Memorial Hospital (3.5 miles)
  • Erie County Medical Center (4.5 miles)
  • John R Oishei Children's Hospital (5.4 miles)
  • Roswell Park Cancer Institute (5.5 miles)

Theaters

  • AMC Maple Ridge 8 (4.2 miles)

Places of Worship

  • Newman Center at UB (5.3 miles)

Frequently Asked Questions

Where is Mcauley Residence?
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