Ken Ton Presbyterian Village
Save3735 Delaware Avenue, Buffalo, NY 14217
For more information about senior living options: (844) 490-3973
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The feedback on this property presents a picture of a place that many residents genuinely appreciate, with strong praise for the people who work there and for the living spaces themselves. Several reviewers highlight the staff as a standout asset, describing them as excellent and caring. In everyday terms, the team behind the scenes seems to make a meaningful positive difference in how residents experience life on the property, and for many, the apartments themselves are a good match for their needs.
Longevity and personal attachment come up repeatedly. One resident notes a remarkable 18-year tenure, saying they don't know where else they'd want to live, which suggests a sense of stability and satisfaction that goes beyond a short-term stay. Another review mentions a family member - specifically a grandmother - who has lived there for a couple of years and clearly enjoys the arrangement. The sentiment is that the community can become a comfortable, long-term home, particularly when paired with a clean, well-kept environment.
Cleanliness and upkeep appear to be recurring pluses. In a review about a family member, the exterior is described as well-maintained - free of litter and consistently shoveled - while the interior is said to smell pleasant. These details convey an impression of pride in maintenance standards and a living environment that feels cared for, which in turn reinforces the sense of a welcoming, orderly place to live. The overall atmosphere is characterized as easygoing and friendly, suggesting a comfortable, accessible community where residents feel at ease.
Accessibility and social atmosphere also emerge as positive themes. A reviewer notes that the community is easily accessible and staffed by friendly people, contributing to a good overall mood and a hospitable environment. The hints of a "great atmosphere" and the sense of approachable, amicable residents reinforce the idea of a supportive, neighborly community where daily life can feel straightforward and pleasant.
Yet, not all the feedback aligns in the same direction. A starkly negative account warns would-be residents to avoid the place, citing practices around rent and charges that feel opaque and punitive. This reviewer details a troubling sequence: rent was raised with little notice or justification; after a family member died while living there, they were charged for services - like food, laundry, and cleaning - that were never delivered. The family was told they had two weeks to vacate, and only after their departure did they learn they still owed rent for those days, a situation they pursued with legal counsel. The reviewer accuses the property of using fear as a default culture in the office, arguing that the staff environment is intimidating and that the business mindset centers on extracting more money from current or former residents. Even so, the reviewer concedes that the apartments themselves are nice and the location is excellent, acknowledging a troubling tension between quality living spaces and potentially problematic management practices.
In contrast to that severe critique, other residents balance the narrative by reaffirming positive sentiments. One reviewer simply states that it is a great place to live and emphasizes the care of the people who live there, suggesting a supportive, compassionate community that values each other. A final note echoes the broader theme of high regard for both the living spaces and the people who make up the community, reinforcing that the overall experience can be very favorable for those who encounter it under the right terms.
Taken together, the reviews paint a multifaceted portrait of the property. On one hand, the combination of well-maintained apartments, a pleasant and accessible atmosphere, and a staff that residents describe as excellent and caring speaks to a high-quality living experience for many. On the other hand, there is a clear cautionary thread about management practices that can feel coercive or opaque, especially around rent increases, charges after a resident's death, and the perceived culture within the office. For some residents, these tensions do not overshadow the positives; for others, they represent a substantial risk that could undermine the overall sense of security and trust.
Ken Ton Presbyterian Village is an exceptional assisted living community located in Buffalo, NY. Our community offers a wide range of amenities and care services to ensure that each resident's needs are met and they can enjoy a comfortable and fulfilling lifestyle.
Our residents can enjoy the luxuries of cable or satellite TV, fully furnished accommodations, and access to beautiful outdoor spaces where they can relax or take a walk in the garden. We also provide housekeeping services to ensure that our residents' living spaces are always clean and tidy.
For dining, we offer restaurant-style dining with delicious meals prepared by our talented chefs. We accommodate special dietary restrictions to ensure that all residents can enjoy their meals safely and comfortably. In addition, we have a small library where residents can find their favorite books for some leisurely reading.
We understand the importance of staying connected in today's digital world, which is why we provide telephone service and Wi-Fi/high-speed internet access throughout our community. Residents can easily keep in touch with family and friends or browse the internet at their convenience.
The well-being of our residents is our top priority, which is why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in medication management to ensure that each resident receives their medications on time and as prescribed. We also have a mental wellness program in place to promote emotional well-being among our residents.
In terms of location convenience, Ken Ton Presbyterian Village has numerous amenities nearby such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Residents have easy access to various establishments for their everyday needs or recreational activities.
At Ken Ton Presbyterian Village, we strive to create an inclusive and vibrant community where seniors can thrive at every stage of life. Come join us and experience the best assisted living has to offer!
Ken Ton Presbyterian Village is located at 3735 Delaware Avenue, Buffalo, NY 14217 in Erie County, New York
Ken Ton Presbyterian Village on seniors.fyi includes 5 photos including images showing bathroom, kitchen, cabinets, office, stove, appliances, refrigerator, oven, and more.
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