• Interior

    A modern waiting room with comfortable seating, a television, and decorative artwork.

  • Decor

    A neatly arranged dining room with a table set for four, featuring a yellow tablecloth and blue napkins, surrounded by wooden chairs and shelves displaying decorative plates.

  • Building

    A two-story residential building with columns and a red roof, seen from across the street.

  • Bedroom

    A cozy bedroom with a well-made bed, a comfortable chair, and a nightstand with a lamp by the window.

  • Windows

    A clean and modern waiting room with comfortable seating and a large window.

  • Dining

    A bright dining room with neatly set tables and comfortable chairs.

  • Artwork

    A hallway with light blue walls, adorned with paintings and equipped with a handrail.

  • Television

    A well-lit waiting room with comfortable seating and modern decor.

  • Healthcare

    A clean and minimalist hospital room featuring a bed, wardrobe, and bedside table.

  • Minimalist

    A simple, well-lit room with a hospital bed and minimalist decor.

Elderwood At Amherst

4459 Bailey Avenue, Amherst, NY 14226

For more information about senior living options: (844) 490-3973

2.9 from 27 reviews
5 stars
8
4 stars
4
3 stars
2
2 stars
2
1 stars
11

Skilled Nursing Facility

Overall Review

Pros

  • pro The rehab services at ElderWood Health Care at Wedgewood were described as very nice, with personable staff and great services.
  • pro The facility was noted to be very nice, clean, and accommodating for residents.
  • pro The semi-private rooms and dining areas were considered large and pleasant.
  • pro Residents enjoyed engaging activities like bingo, memory classes, card games, and barbecues, which helped them stay active and socially connected.
  • pro Staff members were recognized as wonderful and very helpful in encouraging residents to participate in activities outside their rooms.

Cons

  • pro The facility is extremely short-staffed, leading to long wait times for residents needing assistance.
  • pro Many staff members lack empathy and seem to be solely focused on their paycheck rather than caring for patients.
  • pro Residents are not provided with adequate care or attention, resulting in neglect of their health needs.
  • pro Emergency situations are mishandled, with staff failing to call for necessary medical assistance promptly.
  • pro The food quality is poor, making it difficult for residents with dietary restrictions or dental issues to eat properly.
  • pro There are numerous complaints about rude and unresponsive staff when questions are asked about care.
  • pro The facility exhibits a lack of compassion regarding payment issues, even threatening legal action if bills are not paid promptly.
  • pro False promises were made regarding therapy and care schedules that were not upheld.

Review

The experiences shared by families and patients at Elderwood at Wedgewood paint a stark picture of a facility struggling to provide adequate care and support for its residents. Numerous complaints highlight the serious issues with staffing levels, responsiveness, and overall patient care. Many reviewers express deep dissatisfaction with the way their loved ones are treated, citing long wait times for assistance after pressing call buttons—a distressing reality that can leave vulnerable patients in difficult situations for extended periods. The lack of empathy displayed by some staff members further exacerbates these concerns, leading many to feel that caregivers are primarily motivated by financial compensation rather than a genuine commitment to patient wellbeing.

A poignant example of the facility's shortcomings is illustrated through one family's account involving their father who was admitted for respite care. Initially in good health, he was found unconscious just a day later, covered in blood due to blunt head trauma—an incident that the staff failed to address promptly or even notify emergency services about until prompted by the family. This alarming lapse raises serious questions about monitoring procedures and overall accountability within the facility. Such narratives echo through several accounts from families who reported instances of neglect regarding basic needs such as nutrition and hygiene, ultimately compromising patient safety and dignity.

Further compounding these issues is the apparent mismanagement of medical care within Elderwood at Wedgewood. One reviewer recounted how their mother experienced severe health declines shortly after admission, resulting in a urinary tract infection (UTI), dehydration, mistreatment, and falls—all occurring within just weeks of being placed there. Promises made about therapy sessions proved hollow as well; many residents were reportedly left unattended for hours or not assisted out of bed when needing care or therapy. The failure to follow through on commitments dramatically impacts both recovery prospects and overall quality of life for residents.

While several reviews present grave criticisms of staff responsiveness and availability, others note that certain staff members exhibit kindness and respect towards residents—highlighting a troubling inconsistency in caregiver demeanor. However, even those positive interactions cannot overshadow reports of short-staffing which results in delays in basic necessities like toileting assistance. It creates an environment where patients are often left waiting up to an hour before receiving help—a reality deemed unacceptable considering the vulnerabilities faced by many residents.

Despite these negative experiences shared by numerous families, there were also glimpses of positive outcomes reported by some individuals who’ve engaged with Elderwood's rehabilitation services. In stark contrast to critical reviews describing an unkempt facility with unsatisfactory food options—like grilled cheese sandwiches deemed hard to eat for denture wearers—some users expressed satisfaction with rehabilitation services provided at Elderwood. They described positive engagements with staff during therapy sessions and noted improvements in their loved one’s physical condition post-treatment.

Nevertheless, the divided opinions regarding quality highlight significant areas needing improvement across the board within Elderwood at Wedgewood. Questions arise not only about compassionate patient care but also about how facilities adapt operational practices like billing processes amidst challenging economic conditions facing families seeking long-term care solutions. With reports suggesting aggressive collection tactics employed against families struggling financially underscored further discontent amongst reviewers.

Ultimately, while some patients may report favorable experiences within specific aspects of caregiving or rehabilitation efforts at Elderwood at Wedgewood—many more recount heart-wrenching tales filled with neglectful treatment paradigms that raise red flags regarding overall operational integrity much needed assurance amongst potential patrons seeking quality eldercare has become increasingly elusive.

Features

Housing

  • 92 resident community capacity 92 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Buffalo Niagara International (5 miles away) Buffalo Niagara International (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Elderwood At Amherst in Amherst, NY is a vibrant assisted living community offering an array of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can pamper themselves, and cable or satellite TV for their entertainment needs. Community operated transportation is available for easy access to shopping centers, local attractions, and medical appointments.

For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. Meals are served in a beautiful dining room with restaurant-style dining, offering delicious meals prepared by the staff. Residents can also enjoy private bathrooms and fully furnished accommodations for their comfort.

Elderwood At Amherst takes pride in providing excellent care services. With 24-hour call systems and supervision, residents can have peace of mind knowing that assistance is always available. The dedicated staff provides support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time.

The community promotes mental wellness through its mental wellness program and offers specialized diets such as diabetes diet for those who require it. Special dietary restrictions are accommodated to ensure that all residents' nutritional needs are met.

Residents have numerous options to stay active and engaged within the community. Fitness programs are available for those who want to maintain their physical health. Planned day trips provide opportunities for residents to explore nearby attractions and socialize with fellow residents. Resident-run activities allow them to pursue their interests while scheduled daily activities provide structure and entertainment.

Elderwood At Amherst boasts a convenient location with various amenities nearby. There are 10 cafes, 5 parks, 37 pharmacies, 16 physicians, 19 restaurants, 2 places of worship, 2 theaters, and 4 hospitals in close proximity.

Overall, Elderwood At Amherst is a welcoming assisted living community that prioritizes the well-being and happiness of its residents. With its comprehensive amenities, care services, and engaging activities, residents can enjoy a fulfilling and enriching lifestyle in a comfortable and supportive environment.

Videos

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.2 miles)
  • Walmart Pharmacy (0.4 miles)
  • Walgreens (0.7 miles)
  • Wegmans (0.9 miles)
  • Top's Markets (1.1 miles)
  • Tops Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)

Cafes

  • Tim Hortons (0.4 miles)
  • Starbucks (1.5 miles)
  • Panera Bread (1.6 miles)
  • Starbucks (2.2 miles)
  • Tim Hortons (2.6 miles)
  • Tim Hortons (3.2 miles)
  • Starbucks (3.4 miles)

Restaurants

  • McDonald's (0.4 miles)
  • IHOP (1 miles)
  • Carrabba's Italian Grill (1.6 miles)
  • Siena Restaurant (1.8 miles)
  • Sinatra's Restaurant (2.4 miles)
  • Dandelions Restaurant (2.9 miles)
  • Gray's Place (3.1 miles)

Theaters

  • AMC Maple Ridge 8 (1.2 miles)
  • Regal Walden Galleria 4Dx & RPX (4.9 miles)

Physicians

  • Excelsior Orthopaedics (1.2 miles)
  • Amherst Medical Associates (1.3 miles)
  • Dent Neurologic Institute (1.4 miles)
  • Dr. Mark Rodman (1.5 miles)
  • University Orthopaedics (1.5 miles)
  • Gastroenterology Associates (1.8 miles)
  • Northtowns Cardiology (1.9 miles)

Places of Worship

  • Newman Center at UB (2.7 miles)
  • Saint John Gualbert Catholic Church & Diocesan Shrine (4.8 miles)

Parks

  • South Long Park (3.2 miles)
  • Ellicott Creek Park (3.3 miles)
  • Island Park (3.6 miles)
  • Glen Park (3.6 miles)
  • North Tonawanda Gateway Park (4.5 miles)

Hospitals

  • Erie County Medical Center (3.7 miles)
  • Degraff Memorial Hospital (4.2 miles)
  • Millard Fillmore Suburban NICU (4.4 miles)
  • Millard Fillmore Suburban Hospital (4.4 miles)

Transportation

  • TSA Pre-️Lane (5 miles)
  • Buffalo Niagara International Airport (BUF) (5 miles)
  • Southwest Airlines Co. (5.1 miles)

Frequently Asked Questions

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