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Elderwood At Amherst

Elderwood At Amherst is a nursing home community in Amherst, NY.

Information last verified:


  • Interior

    A modern waiting room with comfortable seating, a television, and decorative artwork.

  • Decor

    A neatly arranged dining room with a table set for four, featuring a yellow tablecloth and blue napkins, surrounded by wooden chairs and shelves displaying decorative plates.

  • Building

    A two-story residential building with columns and a red roof, seen from across the street.

  • Bedroom

    A cozy bedroom with a well-made bed, a comfortable chair, and a nightstand with a lamp by the window.

  • Windows

    A clean and modern waiting room with comfortable seating and a large window.

  • Dining

    A bright dining room with neatly set tables and comfortable chairs.

  • Artwork

    A hallway with light blue walls, adorned with paintings and equipped with a handrail.

  • Television

    A well-lit waiting room with comfortable seating and modern decor.

  • Healthcare

    A clean and minimalist hospital room featuring a bed, wardrobe, and bedside table.

  • Minimalist

    A simple, well-lit room with a hospital bed and minimalist decor.

4459 Bailey Avenue, Amherst, NY 14226

For more information about senior living options: (866) 208-4318

2.8 from 57 reviews
5 stars
20
4 stars
4
3 stars
3
2 stars
5
1 stars
25

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019

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Overall Review of Elderwood At Amherst

differentiator 9 reviews mention this

Therapy team stands out

Residents and families frequently highlight the PT, OT, and speech therapy team.

Many reviews praise the therapy staff as top-notch, including occupational, physical, and speech therapy. Several people describe therapists as caring, effective, and focused on recovery progress. A few reviews also contrast this with problems elsewhere in the building, saying therapy was the strongest part of the stay.

common 15 reviews mention this

Staff friendliness varies

Residents describe staff members as caring and professional, even when experiences differ by unit.

Positive reviews consistently mention friendly, respectful, and professional staff, with some families describing genuine relationships and attentive day-to-day interactions. Several reviewers also describe moments where staff helped manage needs, calming situations, or responding to questions. Other reviews describe the opposite experience, including rudeness or poor empathy, so the overall friendliness picture is mixed rather than uniform.

caveat 11 reviews mention this

Delays and staffing complaints

Multiple reviews describe understaffing and long waits for help.

A recurring theme is delayed assistance, including slow response after call buttons and long wait times for needs like toileting. Some reviewers say care felt inconsistent due to staffing workload, and that management was unable to keep up. A few accounts also describe serious outcomes tied to attention delays, while others still say staffing pressure affected how promptly residents were checked.

caveat 9 reviews mention this

Food quality is split

Dining is a common point of disagreement across reviews.

Several residents and families say meals were unpleasant or inadequate, citing portion size, taste, and the need to order food outside. Other reviews are more positive, saying the food was pretty good or that residents liked it. There are also comments about meal service being inconsistent or not matching expectations for special diets, which helps explain why dining opinions don’t line up.

  • A neatly arranged dining room with a table set for four, featuring a yellow tablecloth and blue napkins, surrounded by wooden chairs and shelves displaying decorative plates.
  • A bright dining room with neatly set tables and comfortable chairs.
  • A cozy dining room with a yellow tablecloth and neatly arranged furniture.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 92 resident community capacity 92 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (5 miles away) Buffalo Niagara International (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.2 miles)
  • Walmart Pharmacy (0.4 miles)
  • Walgreens (0.7 miles)
  • Wegmans (0.9 miles)
  • Top's Markets (1.1 miles)
  • Tops Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)

Cafes

  • Tim Hortons (0.4 miles)
  • Starbucks (1.5 miles)
  • Panera Bread (1.6 miles)
  • Starbucks (2.2 miles)
  • Tim Hortons (2.6 miles)
  • Tim Hortons (3.2 miles)
  • Starbucks (3.4 miles)

Restaurants

  • McDonald's (0.4 miles)
  • IHOP (1 miles)
  • Carrabba's Italian Grill (1.6 miles)
  • Siena Restaurant (1.8 miles)
  • Sinatra's Restaurant (2.4 miles)
  • Dandelions Restaurant (2.9 miles)
  • Gray's Place (3.1 miles)

Theaters

  • AMC Maple Ridge 8 (1.2 miles)
  • Regal Walden Galleria 4Dx & RPX (4.9 miles)

Physicians

  • Excelsior Orthopaedics (1.2 miles)
  • Amherst Medical Associates (1.3 miles)
  • Dent Neurologic Institute (1.4 miles)
  • Dr. Mark Rodman (1.5 miles)
  • University Orthopaedics (1.5 miles)
  • Gastroenterology Associates (1.8 miles)
  • Northtowns Cardiology (1.9 miles)

Places of Worship

  • Newman Center at UB (2.7 miles)
  • Saint John Gualbert Catholic Church & Diocesan Shrine (4.8 miles)

Parks

  • South Long Park (3.2 miles)
  • Ellicott Creek Park (3.3 miles)
  • Island Park (3.6 miles)
  • Glen Park (3.6 miles)
  • North Tonawanda Gateway Park (4.5 miles)

Hospitals

  • Erie County Medical Center (3.7 miles)
  • Degraff Memorial Hospital (4.2 miles)
  • Millard Fillmore Suburban NICU (4.4 miles)
  • Millard Fillmore Suburban Hospital (4.4 miles)

Transportation

  • TSA Pre-️Lane (5 miles)
  • Buffalo Niagara International Airport (BUF) (5 miles)
  • Southwest Airlines Co. (5.1 miles)

Frequently Asked Questions

Where is Elderwood At Amherst?
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