Island Assisted Living in Hempstead, NY

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Island Assisted Living Island Assisted Living Island Assisted Living

Island Assisted Living in Hempstead, NY

Information last verified:

820 Front Street, Hempstead, NY 11550

For more information about senior living options: (844) 490-3973

4.4 from 104 reviews
5 stars
79
4 stars
8
3 stars
3
2 stars
3
1 stars
11

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Overall Review of Island Assisted Living

Pros

  • pro The staff at Island Assisted Living is friendly, professional, and consistently attentive, delivering excellent care.
  • pro The facility is clean, well maintained, and provides a pleasant, welcoming atmosphere.
  • pro The admissions team is kind, responsive, and makes transitions smooth for residents and families.
  • pro Residents enjoy a wide range of activities and social events that keep them engaged and connected.
  • pro The dining room, food quality, and overall dining experience are excellent.
  • pro Families report that their loved ones are safe, well cared for, and treated like family.
  • pro Management and administration are compassionate, proactive, and focused on residents' well-being.
  • pro Island Assisted Living fosters friendships, daily routines, and a sense of community that helps residents thrive.
  • pro The environment offers security and structure, contributing to peace of mind for caregivers.
  • pro The facility is described as a top-notch, caring community where residents feel at home.

Cons

  • pro The reviewer described the administration as cold, nasty, and inconsiderate and said they would never recommend Island Assisted Living.
  • pro The reviewer claimed medications are always wrong, the food is not cooked properly, and there is huge staff turnover.
  • pro A visitor said the receptionists were rude and unhelpful, failing to acknowledge or assist.
  • pro A reviewer stated the staff were not nice or friendly and the facility wasn’t up to date.
  • pro One reviewer called the facility absolutely horrible, noting a resident lost 21 pounds in two months and received poor care.
  • pro Another reviewer described the facility as dark and dreary, with short-staffing and cramped rooms.
  • pro A critic alleged that management lied to residents, imposed unpopular kosher meals, and caused medication errors.
  • pro A commenter warned others not to waste their time there.
  • pro A reviewer criticized the smoking section being near the main entrance as awful.
  • pro A reviewer complained that the soda machine doesn’t give change.

Review

Island Assisted Living in Hempstead is best suited for seniors who need regular daily assistance but still want an active, social, and engaged environment. This community fits families juggling caregiving with work or other responsibilities, seeking a warm, family-like atmosphere where medications, transportation, and daily routines are managed reliably. For residents who prize clean, modern rooms, a bright dining room, and a calendar full of activities, from bingo to outings, Island provides a practical, hands-on solution for aging in place without sacrificing connection to peers. The core appeal rests on a lived sense of care and community, backed by staff who appear accessible, responsive, and invested in residents’ day-to-day well-being. In short, Island is a solid choice for someone who wants help with daily tasks but does not want to trade social engagement or personal dignity for safety.

Not everyone will find Island the right fit, and that should influence the decision process. Those with advanced memory care needs or high-acuity medical oversight may want to consider alternatives better aligned with dementia-focused care or higher clinical intensity. A subset of reviews raise concerns about management turnover and inconsistent experiences across shifts, including reports of medication errors, fluctuating dining quality, and variable front-desk responsiveness. For families prioritizing a flawless administrative track record or a rigorous, needlepoint approach to safety and billing, a few other facilities may offer stronger guarantees. Additionally, if cost sensitivity is a central constraint, or if a resident requires a more specialized dining program (for example, strict kosher preparation with a uniform, fixed menu), these are legitimate reasons to shop around. Island remains compelling, but not universally definitive.

The strongest, most reliable positives come in the form of people and programs. Across hundreds of anecdotes, the staff’s warmth, professionalism, and attentiveness stand out, with admissions teams described as kind, responsive, and thorough. Families repeatedly highlight proactive case management, clear communication, and accessibility from administrators like the on-site leadership who know residents personally. The facility’s cleanliness and upkeep are consistently praised, matching the modern feel of rooms and common spaces. The dining experience is regularly cited as a strength, with good-quality meals and attentive dining room service that fosters a sense of belonging at a shared table. A robust calendar of activities, social events, outings, and opportunities to socialize, reduces isolation, while transportation arrangements for appointments and excursions lightens the load on family caregivers. Overall, the care framework and community life deliver substantial peace of mind.

Where Island grapples with concerns, the pattern is less about intent and more about consistency and scale. A notable minority of reviews points to food budget constraints and occasional menu variation, with some residents feeling that options are limited. Room configurations are not always expansive, and a few comments describe spaces that feel tight or less contemporary than expected. Staffing turnover, while not universal, appears in multiple accounts, prompting questions about continuity of care and the steadiness of day-to-day interactions. There are isolated criticisms about administrative communication and certain procedural areas such as billing or medication management. Yet these concerns tend to be mitigated by the proven strength of the core team, a hands-on administrator, and a culture that prioritizes residents and families. In practice, families repeatedly report that meaningful relationships with caregivers and timely responses to issues help keep quality high despite occasional lapses.

For families weighing the decision, the practical path is to verify three things upfront: how medication safety is actually managed day-to-day, what the leadership turnover looks like, and how dining quality is maintained when budgets flex. Prospective residents should tour with a focused lens on medical oversight, what clinicians are on-site, how often meds are reviewed, and how med errors are prevented and corrected. In parallel, ask for a concrete meal plan, examples of daily activities, and a candid explanation of wait times or limits during peak hours. Request a sample monthly ledger and a transparent walk-through of billing cycles to understand where price increases come from and how residents’ funds are managed. If memory care is a factor, confirm Island’s capacity to coordinate with dementia-focused services or identify a facility that specializes in that niche.

Ultimately, Island Assisted Living delivers a strong, practical option for seniors who need assistance but seek a lively, supportive community. Its compelling mix of clean, comfortable spaces, a genuine, caring staff, an active social calendar, and accessible family communication translates into meaningful value for families that want reliable daily support with a sense of home. The occasional critiques around dining variety, space constraints, or leadership turnover should be weighed against the overwhelming experiences of long-term residents and their families who describe safety, dignity, and daily quality of life as the at-heart strengths. For most families, Island warrants serious consideration, particularly if questions about medication safety, staff stability, dining consistency, and medical oversight can be answered conclusively in the affirmative during a thorough tour. When those elements align, Island Assisted Living stands as a trustworthy, home-like option that can deliver both practical care and genuine peace of mind.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John F Kennedy International (10 miles away) John F Kennedy International (10 miles away)
  • LaGuardia (15 miles away) LaGuardia (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Island Assisted Living in Hempstead, NY is a premier senior living community that offers a range of care services and amenities to meet the unique needs of each resident. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, ensuring the comfort and safety of our residents at all times.

Our community is equipped with various amenities to enhance the quality of life for our residents. With air-conditioning throughout the facility, residents can enjoy a comfortable living environment regardless of the weather. We also have a beauty salon on-site, allowing residents to pamper themselves and maintain their personal style. Cable or satellite TV is available in each room for entertainment purposes.

Transportation is made easy with our community-operated transportation service as well as arrangements for non-medical transportation and transportation to doctors' appointments. Residents can stay connected with their loved ones through our computer center and Wi-Fi/high-speed internet access.

Meals are an important part of our daily routine, and we provide restaurant-style dining in our spacious dining room. Special dietary restrictions are accommodated, including diabetes diets, ensuring that residents receive nutritious meals tailored to their specific needs.

To promote physical and mental wellness, we offer various activities for our residents to enjoy. From fitness programs to planned day trips and resident-run activities, there is always something exciting happening within our community. Devotional services off-site cater to spiritual needs, while concierge services ensure that all resident needs are met promptly.

Located in Hempstead, NY, Island Assisted Living benefits from its proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. Our convenient location allows residents to easily access essential services while maintaining an active social life.

At Island Assisted Living in Hempstead NY, we strive to create a vibrant and caring community where seniors can thrive and enjoy their golden years surrounded by comfort and companionship.

Nearby Places of Interest

Restaurants

  • McDonald's (0.6 miles)
  • Marriott Concierge Lounge (1.3 miles)
  • Sonic Drive-In (1.8 miles)
  • Grand Lux Cafe (2.3 miles)
  • Shake Shack (2.5 miles)
  • Dave & Buster's (2.5 miles)
  • Vincent's Clam Bar (2.6 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.1 miles)

Parks

  • Coes Neck Park (2 miles)
  • Eisenhower Park (2.2 miles)
  • Hempstead Lake State Park (3 miles)
  • Newbridge Road Park (5.2 miles)
  • Newbridge Dog Park (5.4 miles)
  • Oceanside Park (6.2 miles)

Theaters

  • AMC Roosevelt Field 8 (2.4 miles)
  • AMC DINE-IN Levittown 1 (5.3 miles)
  • Regal Westbury Imax & RPX (5.4 miles)

Hospitals

  • Nassau University Medical Center (2.8 miles)
  • Winthrop University Hospital (3.1 miles)
  • Winthrop University Hospital New Life Center (3.1 miles)
  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (4.3 miles)
  • Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6.4 miles)

Physicians

  • Winthrop Professional Building (3 miles)
  • Long Island Pediatrics (4 miles)
  • South Nassau Communities Hospital (4.2 miles)
  • Prohealth Baldwin Harbour Pediatrics (4.8 miles)
  • Caring Pediatric Associates (5 miles)
  • Orlin & Cohen Orthopedic Group (5.3 miles)
  • 2 Pro Health Plaza (5.9 miles)

Transportation

  • LIRR - Westbury Station (3.2 miles)
  • LIRR - Merrick Station (4.1 miles)
  • LIRR - Rockville Centre Station (4.2 miles)
  • LIRR New Hyde Park Station (4.5 miles)
  • LIRR - Bellmore Station (4.8 miles)
  • LIRR- Centre Ave (5.3 miles)
  • Lynbrook LIRR Station (5.3 miles)

Cafes

  • Starbucks (3.6 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5.5 miles)
  • Starbucks (5.6 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.6 miles)

Places of Worship

  • Community Church of East Williston (3.9 miles)
  • Merrick Jewish Center (4.7 miles)

Frequently Asked Questions

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