A Holly Patterson Extended Care Facility

Pros

• The staff at A Holly Patterson Extended Care Facility is consistently described as caring, professional, and helpful, providing attentive care to residents.
• Many families expressed gratitude for the timely updates and communication from doctors and nurses regarding their loved ones' health.
• The facility is noted for its cleanliness, with housekeeping staff maintaining a neat environment and ensuring residents are well-groomed.
• Residents are able to participate in various activities organized by therapeutic recreation staff, enhancing their quality of life.
• Families appreciated the presence of a rapid response team for immediate medical emergencies within the facility.
• The food service received praise for offering a variety of choices, catering to residents' preferences and dietary needs.
• Families have found comfort in being able to maintain contact with their loved ones through video calls, especially during challenging times like the pandemic.

Cons

• The staff at A. Holly Patterson is unprofessional and rude, creating a negative environment for residents and their families.
• Residents often receive inadequate care, with some being left unattended for long periods of time.
• Communication from the facility regarding patient updates is poor, requiring families to make numerous calls for information.
• There are complaints about the cleanliness of the facility and unpleasant odors throughout the units.
• Staff members have been reported to be disrespectful and unsympathetic towards patients' needs.
• Activities and rehabilitation services are lacking, with family members having to intervene to ensure any engagement occurs.
• The overall atmosphere of the facility is described as depressing, akin to a horror movie setting.
• Personal belongings of residents have gone missing, indicating issues with security and accountability within the facility.

Review

A. Holly Patterson Extended Care Facility has garnered a wide array of opinions from families and friends of residents, highlighting a stark contrast in experiences regarding the quality of care provided. Unfortunately, many reviews paint a dire picture of the facility, particularly concerning staff professionalism and the attentiveness of care. Several reviewers recounted instances where their loved ones received inadequate attention, with some patients left unattended for extended periods, resulting in discomfort and neglect. One family member described witnessing their father confined to a room at the end of a hallway with minimal interaction from the staff, while another noted how her family had to repeatedly call for updates on their loved one’s condition—the communication reportedly being inconsistent at best.

Critically important to any care facility is the responsiveness and professionalism of its staff. Yet numerous accounts suggested that A. Holly Patterson fell short in this area. Families expressed frustration over rude interactions with security guards and nurses, who displayed a lack of empathy towards residents' needs. One reviewer shared an alarming experience where medical professionals dismissed concerns about their father’s willingness to eat or engage in therapy by saying he didn't have "the will to live." Such comments reflect poorly on the attitudes held by some staff members towards patient care—an aspect that should prioritize emotional support as much as physical wellbeing.

In addition to concerns over staff demeanor and care frequency, several reviews pointed out deficiencies related to cleanliness and upkeep within the facility itself. Critiques ranged from unpleasant odors permeating various units to reports about dirty living conditions for residents. For instance, one individual mentioned seeing another patient unreceptive after being left in soiled bedding while receiving no help from staff—a distressing example emphasizing lapses in hygiene that should be non-negotiable in any healthcare setting.

Yet amidst these negative impressions emerged contrasting testimonials portraying A. Holly Patterson as warm and welcoming. Some relatives lauded the facility for supplying their loved ones with consistent care and attentive services. They applauded friendly and professional staff members who maintained cleanliness within rooms while also providing engaging activities catered to residents’ abilities—pointing out that some individuals thrived under their watchful eye despite considerable health challenges.

The divergent narratives are further complicated by mannerisms labeled both helpful and neglectful exhibited by various caregivers throughout different shifts or departments within A. Holly Patterson—a reflection suggesting variability based on changing personnel rather than systematic issues across all employees or teams working there.

Furthermore, many families appreciated specific initiatives taken during challenging times such as the COVID-19 pandemic when visitation was limited; they reported creative efforts made by social workers enabling communication through video calls—a significant gesture supporting families striving to stay connected during difficult transitions.

Ultimately, it appears that A. Holly Patterson operates under mixed philosophies regarding patient care—while some guardians acknowledge dedicated individuals striving tirelessly for excellence when interacting with patients daily, others express disappointment over apparent disinterest among other personnel contributing significantly toward resident well-being overall. Given these complex responses surrounding this established yet contested institution—ranging from accusations poised against management practices down through heartfelt gratitude voiced by pleased clients—it becomes evident that prospective admissions will benefit greatly from extensive research into both current operation standards at A.Holly Patterson alongside personal visits wherever possible prior entering treatment discussions moving forward into making informed choices concerning eldercare placement options available today.

Restaurants

• McDonald's (0.7 miles)
• Marriott Concierge Lounge (1.6 miles)
• Sonic Drive-In (1.6 miles)
• Dave & Buster's (3.1 miles)
• The Cheesecake Factory (3.2 miles)
• Chick-Fil-A (3.2 miles)
• Grand Lux Cafe (3.3 miles)

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3 miles)

Parks

• Eisenhower Park (1.9 miles)
• Coes Neck Park (1.9 miles)
• Hempstead Lake State Park (3.6 miles)
• Newbridge Road Park (4.1 miles)
• Newbridge Dog Park (4.3 miles)
• Oceanside Park (6 miles)

Hospitals

• Nassau University Medical Center (2.3 miles)
• Winthrop University Hospital (4.2 miles)
• Winthrop University Hospital New Life Center (4.2 miles)
• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (4.3 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3.5 miles)
• Starbucks (5.5 miles)
• Starbucks (6.1 miles)
• Starbucks (6.6 miles)
• Starbucks (6.6 miles)

Transportation

• LIRR - Merrick Station (3 miles)
• LIRR - Westbury Station (3.6 miles)
• LIRR - Bellmore Station (3.7 miles)
• LIRR - Wantagh Station (4.3 miles)
• LIRR - Rockville Centre Station (4.5 miles)
• LIRR - Hicksville Station (5.4 miles)
• LIRR- Centre Ave (5.6 miles)

Theaters

• AMC Roosevelt Field 8 (3.4 miles)
• AMC DINE-IN Levittown 1 (4.6 miles)
• Regal Westbury Imax & RPX (5.5 miles)

Places of Worship

• Merrick Jewish Center (3.6 miles)
• Community Church of East Williston (4.9 miles)

Physicians

• Long Island Pediatrics (3.8 miles)
• Winthrop Professional Building (4.1 miles)
• South Nassau Communities Hospital (4.2 miles)
• Caring Pediatric Associates (4.4 miles)
• Prohealth Baldwin Harbour Pediatrics (4.5 miles)
• Orlin & Cohen Orthopedic Group (5.8 miles)
• Central Nassau Guidance (5.8 miles)