A Holly Patterson Extended Care Facility in Uniondale, NY

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A Holly Patterson Extended Care Facility in Uniondale, NY

Information last verified:

875 Jerusalem Avenue, Uniondale, NY 11553

For more information about senior living options: (844) 490-3973

2.5 from 103 reviews
5 stars
28
4 stars
7
3 stars
5
2 stars
7
1 stars
56

Overall Review of A Holly Patterson Extended Care Facility

Pros

  • pro The facility is clean, organized, and well-maintained, creating a comfortable and safe atmosphere.
  • pro The staff are attentive, compassionate, and consistently dedicated to residents' well-being.
  • pro A Holly Patterson is described as warm and friendly, with helpful and informative staff.
  • pro The administration has introduced new leadership, while overall care remains excellent.
  • pro The dietary department offers diverse meals to meet a multiracial elderly population, and the facility includes specialized units for ventilator care, dialysis, wound care, and dementia.
  • pro Medical doctors are present daily and respiratory therapists are available 24 hours a day, ensuring comprehensive care.
  • pro Therapeutic recreation and year-round activities are provided, supporting residents' engagement and quality of life.

Cons

  • pro The facility is described as an institution with no warmth or care for residents.
  • pro The staff are rude, unprofessional, and neglectful toward patients.
  • pro Neglect and abuse are described as the general rules there.
  • pro Personal items are stolen from patients.
  • pro The place is dirty, with rooms left in filthy condition and odors, including urine.
  • pro A resident died on the unit after staff failed to monitor or respond promptly.
  • pro The building is described as looking like a prison and as a death trap for residents.
  • pro The administrators are described as sociopathic and violent, and the facility should be closed down.
  • pro The facility suffers from poor communication; family updates are often not provided and front desk staff are unhelpful.

Review

A Holly Patterson Extended Care Facility in Uniondale is best suited for families whose priority is access to a seriously capable clinical spine, rehab, long-term medical oversight, and specialized units, within a hospital-like setting. The campus houses a ventilator unit, an onsite hemodialysis specialty unit, wound care, and separate dementia units, with medical doctors present daily and respiratory therapists available around the clock. For residents who require active rehabilitation, multi-system care, and consistent clinical attention, this community can deliver the necessary infrastructure. The recent management changes, an updated administrator and nursing leadership, signal attention to continuity of care and accountability at the top, which matters when clinical complexity is high. Prospective families should recognize, however, that these strengths exist alongside a broad spectrum of resident experiences, from highly positive to severely negative, and that the daily atmosphere can swing with leadership and staffing rhythms.

On the positive side, the facility tends to be clean, organized, and well-maintained, with a kitchen capable of catering to diverse dietary needs. Families frequently note the presence of a robust care team: nurses, aides, and physicians who are attentive, with particular appreciation for the dietician and the dedicated dietary department that supports a multiracial elderly population. The rehab environment is described by many as structured and professional, with round-the-clock specialists in place for rapid responses to emergencies. The combination of an active rehabilitation program and on-site medical resources provides real value for residents who must balance intensive therapies with medical monitoring. When times are smooth, families see the benefit of a cohesive medical plan coordinated by a team that appears capable of mobilizing the right specialists quickly.

Yet the landscape of reviews makes the main cons impossible to ignore. A sizable portion of families report neglectful or unresponsive front-line staff, poor communication, and a culture that feels impersonal or even punitive. Several accounts describe missed or delayed care tasks, from basic assistance with feeding and hygiene to timely administration of medications, coupled with insufficient daily updates. The facility is also peppered with darker accusations: theft of patient belongings, rumors of mistreatment, and, in the most alarming narratives, outright neglect leading to serious harm or death. The sensory reality of units with odors, cramped or suboptimal room conditions, and occasional unsafe practices adds to a perception that certain shifts and units operate with a troubling level of inconsistency. These reports, repeated across many families, push the facility into a caution zone for prospective residents.

The core tension is clear: the same place that can provide highly capable medical care and a structured rehab program can also expose a resident to experiences ranging from frustratingly slow responsiveness to outright abuse allegations. When the clinical engine is delivering, pain management, wound care, respiratory support, and round-the-clock physician presence, that can offset risk for a highly medically complex resident. But the offset only goes so far when day-to-day warmth, timely interventions, respectful communication, and reliable protection of personal belongings are repeatedly questioned. In short, the pros offer strong clinical value; the cons undermine trust and the perceived safety net that families should feel when entrusting a loved one to long-term care.

For families weighing the decision, the practical path is to align the choice with the care priorities. If the primary need is advanced medical capabilities and a facility that can flex into complex rehab or chronic care, A Holly Patterson may be defensible, especially if rigorous oversight, a clear daily update process, and a dedicated care manager are guaranteed via the admission agreement. If, instead, the top priority is daily warmth, consistent communication, transparent staffing, and a culture of respect, without the risk of sudden lapses in basic care, the calculus shifts toward alternatives. Prospective clients should push for concrete assurances: direct access to a nurse manager, a tour of the ventilator and dialysis units, a review of incident and grievance procedures, and a candid discussion about staffing ratios on each shift. Observations during tours, security procedures, how calls are answered, the condition and cleanliness of rooms, and the responsiveness of therapy services, will reveal more than brochures ever will.

In practice, decision-makers should schedule multiple visits, talking to both clinical and front-line staff, and request unfiltered conversations with current residents and their families. Ask for recent quality metrics, resident safety records, and a direct plan for handling delays in care or disputes over belongings. Clarify language supports, the roles of social workers, and how family members are kept informed about care plans. If choosing this facility, insist on a formal, written pathway for daily updates and urgent communications, with a commitment to minimize wait times for essential care tasks. For those who conclude that a home with superior consistency in staffing culture and daily life, more warmth, less volatility, better fits, it is prudent to explore other options that consistently score higher in resident satisfaction and staff reliability.

Bottom line: A Holly Patterson Extended Care Facility represents a high-stakes trade-off. It can be an appropriate home for residents whose medical needs require acute rehabilitation and complex chronic care, provided that robust oversight, transparent communication, and a trusted care manager are present. For families prioritizing dependable, compassionate day-to-day interactions and a consistently respectful milieu, alternatives deserve serious consideration. The decision should hinge on whether the clinical strengths can be trusted to translate into reliable daily care, and whether the facility’s leadership and staff culture can be stabilized to deliver the humane, attentive environment families expect when entrusting a loved one to care. If those assurances cannot be solidly demonstrated, the prudent choice is to look elsewhere while keeping the door open for a future transition if circumstances change.

Features

Housing

  • 589 resident community capacity 589 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John F Kennedy International (11 miles away) John F Kennedy International (11 miles away)
  • LaGuardia (16 miles away) LaGuardia (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Holly Patterson Extended Care Facility in Uniondale, NY is a welcoming assisted living community that provides comprehensive care services and a range of amenities to enhance the residents' quality of life.

Residents at Holly Patterson can enjoy a variety of amenities designed to promote comfort and convenience. The facility offers a beauty salon, where residents can indulge in salon services to look and feel their best. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation allows residents to easily access nearby areas and run errands. For those who wish to stay connected, there is a computer center with Wi-Fi/high-speed internet access.

Meals are served in a spacious dining room with restaurant-style dining, providing delicious meals with special dietary restrictions taken into consideration. A kitchenette is also available for those who prefer to prepare their own snacks or beverages. Housekeeping services ensure that the living spaces remain neat and tidy.

A wide range of activities is offered at Holly Patterson to keep residents engaged and entertained. The fitness room promotes physical well-being, while the gaming room offers opportunities for friendly competition and social interaction. Residents can relax in the outdoor garden space or get lost in a good book in the small library. Scheduled daily activities provide structure and stimulation to the residents' days.

When it comes to care services, Holly Patterson ensures that residents receive round-the-clock assistance when needed. A 24-hour call system provides peace of mind knowing that help is just a button away. Trained staff members are always present to offer supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medications are managed by professionals, ensuring the correct dosage at the right time.

The community also prioritizes mental wellness through its dedicated mental wellness program. This program focuses on promoting emotional well-being among residents through various therapeutic approaches.

Holly Patterson boasts convenient nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents to easily access these essential services and maintain an active and enjoyable lifestyle.

Overall, the Holly Patterson Extended Care Facility is a warm and vibrant assisted living community that provides a range of amenities and care services to meet the unique needs of older adults.

Nearby Places of Interest

Restaurants

  • McDonald's (0.7 miles)
  • Marriott Concierge Lounge (1.6 miles)
  • Sonic Drive-In (1.6 miles)
  • Dave & Buster's (3.1 miles)
  • The Cheesecake Factory (3.2 miles)
  • Chick-Fil-A (3.2 miles)
  • Grand Lux Cafe (3.3 miles)

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3 miles)

Parks

  • Eisenhower Park (1.9 miles)
  • Coes Neck Park (1.9 miles)
  • Hempstead Lake State Park (3.6 miles)
  • Newbridge Road Park (4.1 miles)
  • Newbridge Dog Park (4.3 miles)
  • Oceanside Park (6 miles)

Hospitals

  • Nassau University Medical Center (2.3 miles)
  • Winthrop University Hospital (4.2 miles)
  • Winthrop University Hospital New Life Center (4.2 miles)
  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (4.3 miles)

Cafes

  • Starbucks (2.9 miles)
  • Starbucks (3.5 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6.1 miles)
  • Starbucks (6.6 miles)
  • Starbucks (6.6 miles)

Transportation

  • LIRR - Merrick Station (3 miles)
  • LIRR - Westbury Station (3.6 miles)
  • LIRR - Bellmore Station (3.7 miles)
  • LIRR - Wantagh Station (4.3 miles)
  • LIRR - Rockville Centre Station (4.5 miles)
  • LIRR - Hicksville Station (5.4 miles)
  • LIRR- Centre Ave (5.6 miles)

Theaters

  • AMC Roosevelt Field 8 (3.4 miles)
  • AMC DINE-IN Levittown 1 (4.6 miles)
  • Regal Westbury Imax & RPX (5.5 miles)

Places of Worship

  • Merrick Jewish Center (3.6 miles)
  • Community Church of East Williston (4.9 miles)

Physicians

  • Long Island Pediatrics (3.8 miles)
  • Winthrop Professional Building (4.1 miles)
  • South Nassau Communities Hospital (4.2 miles)
  • Caring Pediatric Associates (4.4 miles)
  • Prohealth Baldwin Harbour Pediatrics (4.5 miles)
  • Orlin & Cohen Orthopedic Group (5.8 miles)
  • Central Nassau Guidance (5.8 miles)

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