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3.8 from 97 reviews
5 stars
57
4 stars
11
3 stars
3
2 stars
2
1 stars
24
Overall Review of Hempstead Park Nursing Home
common18 reviews mention this
Staff kindness shows up often
Residents and visitors repeatedly describe staff as kind and responsive.
Multiple reviews mention front-desk or reception staff being polite, welcoming, and easy to work with during visits. Others describe nurses and caregivers as respectful, helpful, and attentive to residents’ needs during day-to-day interactions in common areas. A few reviews also credit specific staff members with making the experience feel supportive for families. Some residents’ experiences are the opposite, but overall, friendliness and willingness to help come up again and again.
caveat14 reviews mention this
Cleanliness varies by review
Cleanliness concerns and strong odors are a recurring complaint.
Several reviewers describe unpleasant smells in hallways and rooms, including urine or feces odors, and some also mention dirty or run-down conditions. Other reviews directly contrast that with praise for clean floors and a more pleasant smell than expected. That mix shows up alongside complaints about older facilities and limited upkeep mentioned by some families. Overall, cleanliness is a frequent deciding factor in how visitors feel about the place during a stay or visit.
common3 reviews mention this
Security and communication matter
Visitor access and family communication are described as organized.
Reviews mention visitor entry being controlled and described as easy to use, including facial-recognition check-in and temperature screening. Residents’ families also describe automated phone calls that communicate confirmed COVID cases in the facility. Separately, families mention feeling kept in the loop during the pandemic, describing regular communication from staff. While not every review focuses on this, it is one of the more operationally specific positives in the feedback.
caveat6 reviews mention this
Dining is discussed both ways
Dining quality is a mixed point in the reviews.
Some reviewers say staff were focused on dinner service during visits, and others mention residents being in the dining and TV area. A number of negative comments describe food as horrible or unpleasant, including remarks about food that looks poor. The community offers restaurant-style dining and supports special dietary restrictions such as diabetes diets, which aligns with the idea that meals are part of residents’ care plans. Still, the reviews show that meal satisfaction is not consistent across families.
caveat5 reviews mention this
Medical oversight and therapy questioned
Several reviews question how timely medical care and therapy are delivered.
Some families describe experiences they felt reflected insufficient medical supervision or a lack of timely doctor involvement. Others mention therapy or rehab support as missing or inadequate, including references to not receiving physical therapy to help strengthen mobility. A few reviews contrast this with praise that therapists were helpful or that care was sufficient, but the complaints about medical responsiveness are frequent enough to stand out. This is one of the biggest areas where reviews diverge between families who felt supported and those who did not.
common4 reviews mention this
Activities and social life come up
Residents’ day-to-day activities and social time are frequently mentioned.
Several reviews describe residents being engaged, including mention of activities keeping people’s spirits up and schedules that keep residents occupied. Families also describe spending time in shared spaces such as dining and TV areas, and one review mentions a BBQ and patio music for residents. The community also offers a range of activity options, including scheduled daily activities and resident-run activities. Even with cleanliness concerns in some reviews, activities remain a common reason visitors say residents looked comfortable.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
251 resident community capacity
Types of Care
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
John F Kennedy International (10 miles away)
LaGuardia (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.6 miles)
Marriott Concierge Lounge (1.3 miles)
Sonic Drive-In (1.8 miles)
Grand Lux Cafe (2.3 miles)
Shake Shack (2.5 miles)
Dave & Buster's (2.5 miles)
Vincent's Clam Bar (2.5 miles)
Pharmacies
CVS Pharmacy (0.9 miles)
Walgreens (0.9 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.7 miles)
Walgreens (2.7 miles)
Walgreens (3.1 miles)
CVS Pharmacy (3.2 miles)
Parks
Coes Neck Park (2 miles)
Eisenhower Park (2.2 miles)
Hempstead Lake State Park (3 miles)
Newbridge Road Park (5.2 miles)
Newbridge Dog Park (5.4 miles)
Oceanside Park (6.2 miles)
Theaters
AMC Roosevelt Field 8 (2.4 miles)
AMC DINE-IN Levittown 1 (5.4 miles)
Regal Westbury Imax & RPX (5.4 miles)
Hospitals
Nassau University Medical Center (2.8 miles)
Winthrop University Hospital (3.1 miles)
Winthrop University Hospital New Life Center (3.1 miles)
Kaur Rupinder P Do South Nassau Family Medicine Oceanside (4.3 miles)
Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6.4 miles)
Hempstead Park Nursing Home on seniors.fyi includes 7 photos including images showing outdoor, windows, interior, bedroom, building, living room, decor, tree, and more.
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251 resident community capacity
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
John F Kennedy International (10 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Caring, professional staff in a clean, active community.
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