Townhouse Center For Rehabilitation & Nursing

Pros

• The staff is wonderful, showing kindness and caring attitudes towards the residents.
• The therapy programs have been very effective, helping residents achieve greater independence.
• Communication from the staff has been clear and informative, making it easier for families to understand care plans.
• The facility is clean and well-maintained, contributing to a pleasant environment for patients.
• Families feel appreciated for the support their loved ones receive, highlighting the personal touch of the caregivers.
• Residents are motivated by engaging activities and attentive staff who encourage participation.
• Many families report a positive overall experience, with no concerns raised about their loved ones' care at Townhouse Center.

Cons

• The nurses in direct care are described as lazy and careless, taking shortcuts that jeopardize patient health.
• Aides reportedly lack the necessary skills for colostomy care, leading to negative outcomes for patients.
• The overnight crew is characterized as cruel and disruptive, creating a loud environment that feels unprofessional.
• Communication with staff is poor; questions go unanswered, leaving families feeling in limbo.
• A patient's needs were neglected, including not being provided water and suffering from severe dehydration due to lack of attention.
• Concerns about staff being threatening when asked about care practices are raised.
• There are complaints about inadequate food options leading to weight loss during a patient's stay.
• Some family members express frustration over the facility’s responsiveness to their loved one's needs and lack of proper equipment like wheelchairs.

Review

The Townhouse Center for Nursing and Rehab has painted a varied picture through the numerous experiences shared by residents and their families. From disheartening accounts of poor staff performance to glowing testimonials praising the care received, the facility reveals a spectrum of caregiving that is both troubling and uplifting.

Several reviews express deep dissatisfaction with the level of care provided, particularly highlighting issues related to staffing and patient attention. One reviewer recounted a heartbreaking experience where their loved one experienced critical health deterioration due to negligent nursing practices. They described how shortcuts taken by nurses resulted in life-threatening complications for patients who were supposed to be recovering. Additionally, there were alarming claims about aides performing medical tasks they weren’t adequately trained for, resulting in severe consequences like untreated colostomy care. The reviewer’s loved one tragically did not survive his stay at the facility, underscoring the need for strict adherence to patient care standards.

Another individual shared her own challenging experience as a resident over four months, mentioning that nighttime staff appeared indifferent, treating their roles as a casual affair rather than professional caregiving. Loud music and conversations made it difficult for patients seeking rest or comfort. Moreover, she highlighted instances of disrespect towards vulnerable residents suffering from dementia—a poignant reminder of the patience required in caregiving environments. In her case, she also noted significant weight loss attributed to unsatisfactory food quality—she was served meals that contradicted her dietary restrictions.

Conversely, many reviewers reflected positively on their experiences at Townhouse Center. Numerous families expressed satisfaction with the dedication shown by therapists and nursing staff members who were commended for their caring approach and professionalism. Both occupational therapy (OT) and physical therapy (PT) were recognized as beneficial by several reviewers who pointed out improvements made in mobility and independence thanks to the diligent work of these teams.

Another recurring theme among positive reviews was effective communication from staff regarding patient needs and expectations. Family members appreciated being kept informed about their loved ones' conditions and treatment plans, indicating an organized system within the facility that prevented feelings of uncertainty or neglect—an aspect that many found reassuring amidst concerns raised by other family members.

Despite some negative aspects discussed earlier, several families shared stories emphasizing how much they valued their loved ones’ experiences at Townhouse Center during rehabilitation processes. Many mentioned supportive administrative staff who actively engaged with families to maintain connections despite geographical distances or personal challenges faced outside the facility walls. Residents communicated appreciation toward activities provided which encouraged social interaction among them—a vital component in creating a sense of community within such settings.

In conclusion, while it is evident that Townhouse Center for Nursing and Rehab has encountered significant challenges affecting its overall reputation—especially concerning some nursing practices—the heartfelt sentiments echoed by numerous satisfied families illustrate a commitment among parts of its staff dedicated to improving residents' lives through compassionate care. The contrasting experiences invite prospective residents and caregivers alike to thoroughly assess all facets when contemplating long-term rehabilitation options for themselves or their loved ones.

Located in Uniondale, New York, this neighborhood offers a variety of amenities within close proximity. There are several pharmacies, including Walgreens and CVS, as well as numerous dining options such as McDonald's, Sonic Drive-In, and Grand Lux Cafe. The area also features entertainment options with theaters like AMC Roosevelt Field 8 nearby. For outdoor activities, residents can visit parks like Coes Neck Park and Eisenhower Park. In terms of healthcare, there are multiple physicians' offices and hospitals within a few miles. Additionally, the neighborhood provides easy access to public transportation via several LIRR stations. Places of worship and cafes like Starbucks are also conveniently located for residents. Overall, this community offers a range of services and facilities that cater to the needs of seniors looking for a comfortable living environment in Uniondale.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Rite Aid (3.1 miles)

Restaurants

• McDonald's (0.9 miles)
• Marriott Concierge Lounge (1.2 miles)
• Sonic Drive-In (1.9 miles)
• Grand Lux Cafe (1.9 miles)
• Shake Shack (2.1 miles)
• Vincent's Clam Bar (2.2 miles)
• Dave & Buster's (2.3 miles)

Theaters

• AMC Roosevelt Field 8 (2.1 miles)
• Regal Westbury Imax & RPX (5.2 miles)
• AMC DINE-IN Levittown 1 (5.5 miles)

Parks

• Coes Neck Park (2.3 miles)
• Eisenhower Park (2.3 miles)
• Hempstead Lake State Park (3.1 miles)
• Newbridge Road Park (5.6 miles)
• Newbridge Dog Park (5.8 miles)
• Oceanside Park (6.5 miles)

Physicians

• Winthrop Professional Building (2.6 miles)
• Long Island Pediatrics (4.2 miles)
• South Nassau Communities Hospital (4.4 miles)
• Prohealth Baldwin Harbour Pediatrics (5.2 miles)
• Caring Pediatric Associates (5.2 miles)
• Orlin & Cohen Orthopedic Group (5.3 miles)
• 2 Pro Health Plaza (5.5 miles)

Hospitals

• Winthrop University Hospital (2.7 miles)
• Winthrop University Hospital New Life Center (2.7 miles)
• Nassau University Medical Center (2.9 miles)
• Kaur Rupinder P Do South Nassau Family Medicine Oceanside (4.5 miles)
• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (6 miles)

Transportation

• LIRR - Westbury Station (3 miles)
• LIRR New Hyde Park Station (4.2 miles)
• LIRR - Rockville Centre Station (4.3 miles)
• LIRR - Merrick Station (4.5 miles)
• LIRR - Bellmore Station (5.2 miles)
• LIRR - Floral Park Station (5.3 miles)
• Lynbrook LIRR Station (5.4 miles)

Places of Worship

• Community Church of East Williston (3.5 miles)
• Merrick Jewish Center (5.1 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (4.9 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)
• Starbucks (6.5 miles)
• Starbucks (6.5 miles)