Castle Senior Living At Forest Hills

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  • Interior

    A formal dining room with a large table and chairs, adorned with a chandelier and a central flower arrangement.
  • Outdoors

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  • Decor

    A spacious and elegantly decorated dining area with neatly arranged tables and chairs.
  • Living Room

    A cozy living room with green sofas, armchairs, a television mounted above a fireplace, and warm lighting.
  • Building

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  • Architecture

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  • Bedroom

    A cozy bedroom with a single bed, armchair, and warm lighting.
  • Trees

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  • Windows

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  • Dining

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  • Landscaping

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  • Lighting

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  • Garden

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  • Outdoor

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Castle Senior Living At Forest Hills

108-25 Horace Harding Expressway, Forest Hills, NY 11368

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
90
4 stars
2
3 stars
0
2 stars
1
1 stars
7

Assisted Living Memory Care Respite Care

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    Overall Review of Castle Senior Living At Forest Hills

    Pros

    • pro The renovations are amazing.
    • pro The care and dedication of the home health aides is unreal.
    • pro The facility is amazing, and the staff at Castle Senior Living are professionals who care about their patients.
    • pro Abe is amazing at guiding residents through the process with ease.
    • pro The staff at Castle Senior Living care about their residents and foster a caring environment.
    • pro The residents appear to be happy and engaged.
    • pro The staff are wonderful and ensure residents receive meals and medications.
    • pro The facility respects and accommodates residents' cultural and religious beliefs.
    • pro Renovations enhance residents' well-being.
    • pro The administration is excellent.
    • pro Castle is among the best facilities, with a clean, newly renovated, and well-maintained environment, and staff who are friendly, responsive, and attentive to residents' needs.
    • pro Castle Senior Living is a great place, being clean, organized, and caring for residents, with a trained medical staff.

    Cons

    • pro Diseption and gaslighting - two words to describe this place.
    • pro There are constant vermin, bed bugs, roaches, showing up in halls and rooms, elevators brake down often and the residents are made to walk up 5 plus floor stairs to their rooms, water is no longer provided to residents, the administration want residents to buy their water, there are no more social holiday celebrations with residents and family, the food is awful.
    • pro They have bedbugs and the owner refuses to take care of it properly.
    • pro Place should have been closed time ago due to endless violations.
    • pro There are other much better choices for people covered by Medicare/Medicaid.

    Review

    Castle Senior Living emerges in these impressions as a place of bright rooms, fresh renovations, and a culture that many residents and families describe as caring and attentive. Across numerous visits and encounters, the ambience is frequently described as warm, clean, and newly updated, with many reviewers noting that the facility feels like a welcoming home rather than a clinical setting. The renovations are often highlighted as a positive sign, contributing to an environment that residents can be proud of and families can feel confident about when choosing care for their loved ones.

    A prominent thread running through many of the reviews is the people who staff and lead Castle Senior Living. Abe, frequently named, is lauded by several families for his hands-on approach - described as going "over and beyond" to arrange residency, guide families through the process, and maintain a steady presence during difficult times. Other staff members are repeatedly praised for their dedication: Avi is commended for staying on top of residents' needs and maintaining a culture of care; Fareeda and Amina are singled out for kindness and compassion, with Amina specifically called the "heart of Castle" for her palpable concern and efforts to improve residents' lives daily. Debbie, a PA who runs medical aspects, is noted for ensuring proper treatment, especially in challenging cases. Tour guides like Malena and front-desk personnel such as Jeannette are remembered for warmth and helpfulness, contributing to a sense that personal attention is a core value at the facility.

    The day-to-day care and atmosphere at Castle Senior Living are described in glowing terms by many reviewers. People report that staff "care from the heart," attend to medications with diligence, and create an environment where residents appear happy and engaged. The dining area and meals are frequently praised, with some reviewers highlighting the quality and presentation of food as part of a well-rounded, respectful approach to daily living. There is particular appreciation for how the staff knows residents well, supports individual routines, and provides attention to the dignity and comfort of those living there. In several accounts, families note that the staff's attentiveness extends beyond basic care to supporting residents' emotional and social needs, helping them feel seen and valued in a residence that feels like a community.

    Castle Senior Living is also repeatedly described as a place that respects cultural and religious beliefs, offering inclusion and consideration that resonate with many families. Some reviews underscore how the facility's culture and administration are aligned with residents' values, and emphasize that staff strive to honor traditions within the living environment. The dining experience, social interactions, and overall daily routines are framed as thoughtfully designed to accommodate diverse backgrounds, which adds to the sense that this is a place where residents' identities are acknowledged and celebrated.

    A particularly powerful set of narratives comes from families who have recently joined Castle and describe the relief and gratitude they feel after moving a loved one into care there. One account details a personal ordeal involving a serious injury and the reassurance provided by Castle's team - Amina's compassion and Debbie's medical oversight helped assuage concerns in ways that were meaningful during a difficult time. Abe is repeatedly credited with enabling a smooth transition into residency, reflecting a pattern of administrative leadership that families value when navigating complex care decisions. For these families, Castle represents not just a facility but a supportive network that helps families feel at ease about the well-being of their loved ones.

    Yet the collection of impressions is not uniformly glowing. A more critical, lengthy review acknowledges that the facility remains "in a state of flux" under new management and that not all experiences have matched the earlier high marks. Some reviewers describe pervasive problems that undermine daily life, including significant maintenance and safety concerns such as bedding issues (holes in mattresses) and what is described as ongoing vermin problems (bedbugs and roaches). There are reports of broken elevators, frequent calls not being returned, and logistical frustrations such as residents needing to walk multiple flights of stairs due to elevator downtime. Another serious concern raised is inadequate water provision for residents and pressure to switch direct deposits to Castle's own accounts, which the reviewer frames as a troubling and unauthorized-feeling change. The reviewer who offered these criticisms notes a disconnect with the administration, particularly Abe, citing broken communication and a sense that resident comfort and safety are not being prioritized as they should be.

    Despite these serious concerns, the same review acknowledges that those who stayed the course observed improvements at different times and recognizes the care and dignity shown by many staff members. The contrast between glowing endorsements and pointed criticisms highlights a facility that some families feel is performing at a high level in a stable period, while others see systemic issues that warrant attention. In this narrative, it's clear that while Castle Senior Living often delivers compassionate care, cleanliness, and a supportive community, there are moments when administrative responsiveness, maintenance, and consistent quality of life for residents become points of contention.

    In sum, Castle Senior Living presents a landscape of strong positives - renovated spaces, a devoted and accessible staff, a culture of care that treats residents with respect, and a community atmosphere that many families find reassuring. The most persistent praise centers on the human elements: genuine kindness from staff, administrative openness to family concerns, and the impression that residents are seen as individuals with meaningful lives to lead. At the same time, several reviews bring attention to gaps that can affect daily living: maintenance and pest issues, infrastructural shortcomings, and some frustrations with management communication and processes during times of transition. For families evaluating this community, the balance of these experiences suggests that Castle Senior Living can be an excellent home for some residents, built on a foundation of heartfelt care, ultimately tempered by the realities of ongoing renovations, leadership changes, and the need for vigilant attention to safety and operational consistency.

    Features

    Housing

    • 52 resident community capacity 52 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • LaGuardia (3 miles away) LaGuardia (3 miles away)
    • John F Kennedy International (8 miles away) John F Kennedy International (8 miles away)
    • Newark International (17 miles away) Newark International (17 miles away)
    • Westchester Cty (24 miles away) Westchester Cty (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Castle Senior Living At Forest Hills is an assisted living community located in the vibrant neighborhood of Forest Hills, NY. Our community provides specialized care for individuals with memory impairments as well as respite care services.

    At Castle Senior Living, our residents enjoy a wide range of amenities designed to enhance their quality of life. We offer a beauty salon where residents can pamper themselves, and they can also relax and enjoy their favorite shows with cable or satellite TV in their fully furnished rooms. Our community-operated transportation ensures that residents can easily access nearby attractions and activities. For those who like to stay connected, we have a computer center and Wi-Fi/high-speed internet throughout the community.

    Mealtimes are a highlight at Castle Senior Living, where residents can dine in our elegant dining room and enjoy restaurant-style meals prepared by our skilled culinary team. Special dietary restrictions can be accommodated to ensure that every resident's needs are met.

    We understand the importance of physical fitness, which is why we provide a fitness room and wellness center where residents can engage in exercise programs tailored to their abilities. Our beautifully landscaped garden offers an outdoor space for relaxation and socializing, while our small library provides opportunities for quiet reading and reflection.

    Our dedicated staff is available 24 hours a day to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time. Additionally, we have specialized memory care programming to support individuals with cognitive impairment.

    At Castle Senior Living At Forest Hills, there is never a dull moment! Residents can take advantage of our concierge services for assistance with planning day trips or enjoy resident-run activities organized by our engaging community members. Scheduled daily activities cater to various interests and preferences.

    With several parks, pharmacies, restaurants, transportation options, places of worship, and theaters nearby, residents have easy access to everything they need within close proximity.

    Come experience the warm and welcoming atmosphere at Castle Senior Living At Forest Hills, where our dedicated team is committed to providing exceptional care and support to our residents.

    Nearby Places of Interest

    Parks

    • Flushing Meadows Corona Park (0.6 miles)
    • Forest Park (2.4 miles)
    • Cunningham Park (4.3 miles)
    • Astoria Park (4.4 miles)
    • Rainey Park (4.9 miles)
    • McCarren Park (5.3 miles)
    • Alley Pond Park (5.3 miles)

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • CVS Pharmacy (1.3 miles)
    • Walgreens (1.4 miles)
    • Queens Crossing (1.9 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.2 miles)

    Transportation

    • LIRR - Mets-Willets Point Station (1 miles)
    • MTA - Mets-Willets Point Subway Station (1.1 miles)
    • Forest Hills – 71st Avenue (1.3 miles)
    • MTA Subway - 74th St/Roosevelt Ave/Jackson Hts (2.1 miles)
    • Terminal D (2.2 miles)
    • Terminal C (2.4 miles)
    • National Car Rental (2.5 miles)

    Places of Worship

    • St Luke's Episcopal Church (1.7 miles)

    Restaurants

    • Taco Bell (3.3 miles)
    • McDonald's (4 miles)
    • Ikraveit Foods (4.3 miles)
    • Burger King (5.1 miles)
    • Kimbap Lab (5.9 miles)
    • White Castle (6.3 miles)

    Theaters

    • AMC Fresh Meadows 7 (3.5 miles)

    Hospitals

    • Manhattan Psychiatric Center (5.4 miles)
    • Metropolitan Hospital Center (5.8 miles)

    Cafes

    • The West (5.5 miles)
    • Ralph’s Café (6.4 miles)

    Physicians

    • David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (5.6 miles)
    • Memorial Sloan Kettering Cancer Center (5.7 miles)

    Frequently Asked Questions

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