Park Terrace Care Center

Pros

• The nursing care at Park Terrace Care Center was praised for its quality and the staff's ability to handle behavioral problems effectively, especially with stroke patients.
• One reviewer expressed gratitude for the communication and accommodations provided by the facility, highlighting that the team was knowledgeable and efficient in their care.
• A visitor noted that the facility was clean and sterile, appreciating the helpfulness of the personnel during their grandfather's stay.
• The positive transformation of a patient's well-being was acknowledged, as they returned home to engage in activities they enjoyed after receiving care at Park Terrace.
• Overall satisfaction with the level of care received led one reviewer to recommend Park Terrace for those seeking a facility closer to home.

Cons

• The staff at the facility is described as burnt out and uncaring, focusing more on paychecks than patient well-being.
• Patients only receive good care when family members visit frequently, indicating a lack of attention for long-term residents.
• Discharge planning is criticized as being poorly managed, leading to devastating consequences for patients and their families.
• There are complaints about cramped conditions, making the environment uncomfortable for residents.
• The comfort of beds is inadequate, which is concerning given the amount of time patients spend in them.
• Staff members reportedly hide and avoid assisting patients, particularly in emergencies or when falls occur.
• The review indicates that communication about necessary post-discharge care was insufficient and misleading.

Review

The reviews of Park Terrace Care Center provide a mixed, yet revealing perspective on the facility's operations and patient care. They shed light on the varying experiences of families with loved ones in the center, highlighting significant contrasts in care quality, satisfaction levels among staff, and overall patient wellbeing. This amalgamation of reviews reflects both commendable aspects and profound shortcomings within the facility, painting a comprehensive picture for prospective patients and their families.

On one hand, some reviewers express deep appreciation for the care provided at Park Terrace. For instance, one family member noted that after initial hesitance regarding admitting their aunt to the facility, they found it to be well-run, clean, and accommodating. The positive feedback emphasized exceptional communication from the staff and a sense of professionalism that instilled trust in the family's decision. Another review highlighted effective rehabilitation services for stroke patients, underscoring competent nursing care particularly adept at managing behavioral issues common among such individuals. These accounts portray a side of Park Terrace as a capable provider of essential healthcare services—a beacon of hope for families grappling with challenging health circumstances.

However, these positive remarks sharply contrast with numerous complaints about staffing issues and inadequate patient care practices. One reviewer lamented encountering burnt-out staff who were often unkind or neglectful towards patients not favored by frequent family visits. Reports emerged indicating unmade beds when patients fell, with personnel reportedly hiding instead of assisting those in need. This apparent lack of commitment to comprehensive care raises serious concerns about how long-term residents are treated compared to those with active family involvement.

The discharge process also garnered criticism across multiple reviews, painting an alarming picture of disorganization or perhaps insufficient coordination between inpatient and home healthcare transitions. A caregiver detailed a troubling experience where they felt pressured into taking their partially paralyzed partner home without adequate training or support—an oversight that led to dire consequences for both them and the patient. The lack of focus on preparing caregivers for real-life challenges transitioned from institutional settings into homes left them feeling abandoned when all was said and done.

Additionally, while some noted cleanliness within the facility itself, other comments raised issues surrounding overcrowding in a cramped environment that seemed less conducive to comfort than what might be expected from a rehabilitation center dedicated to long-term recovery. This sentiment was compounded by concerns over bed comfort; long-term patients require proper support but frequently receive inadequate sleeping arrangements that could hinder recovery—a glaring oversight given the nature of these facilities.

Despite differing opinions on staffing competence or environmental appropriateness within Park Terrace Care Center’s physical structure itself, it is evident that families remain deeply invested in their loved ones' outcomes while navigating complex emotions tied to caregiving responsibilities—even amidst administrative hurdles faced by both staff and family members alike. Consequently, potential clients must weigh these disparate narratives carefully as they seek out suitable options for long-term care solutions—considering everything from basic cleanliness standards to caregiver-patient dynamics before making crucial decisions affecting their loved ones’ well-being.

In conclusion, while Park Terrace Care Center exhibits strengths in rehabilitation efforts and certain cohesive aspects related to resident management—for example through effective communication—it also faces significant challenges regarding consistency in quality assurance across various departments including staffing morale and continuity during discharge processes. Potential residents will benefit greatly from understanding this nuanced landscape along with exploring available alternatives better suited for providing not only medical assistance but holistic emotional support as well throughout their journey toward recovery.

Parks

• Flushing Meadows Corona Park (0.6 miles)
• Forest Park (2.6 miles)
• Astoria Park (4.3 miles)
• Cunningham Park (4.5 miles)
• Rainey Park (4.8 miles)
• McCarren Park (5.2 miles)
• Carl Schurz Dog Run (5.3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Queens Crossing (1.9 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Transportation

• LIRR - Mets-Willets Point Station (1 miles)
• MTA - Mets-Willets Point Subway Station (1.1 miles)
• Forest Hills – 71st Avenue (1.4 miles)
• MTA Subway - 74th St/Roosevelt Ave/Jackson Hts (2 miles)
• Terminal D (2.1 miles)
• Terminal C (2.2 miles)
• National Car Rental (2.4 miles)

Places of Worship

• St Luke's Episcopal Church (1.9 miles)

Restaurants

• Taco Bell (3.4 miles)
• McDonald's (4 miles)
• Ikraveit Foods (4.2 miles)
• Burger King (5.2 miles)
• Kimbap Lab (5.8 miles)

Theaters

• AMC Fresh Meadows 7 (3.6 miles)

Hospitals

• Manhattan Psychiatric Center (5.2 miles)
• Metropolitan Hospital Center (5.7 miles)
• Bellevue Hospital Center (6.4 miles)

Physicians

• David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (5.4 miles)
• Memorial Sloan Kettering Cancer Center (5.6 miles)

Cafes

• The West (5.5 miles)
• Ralph’s Café (6.3 miles)