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2.9 from 76 reviews
5 stars
30
4 stars
3
3 stars
4
2 stars
4
1 stars
35
Overall Review of Park Terrace Care Center
common44 reviews mention this
Staff compassion is mixed
Residents describe both very caring help and periods when staffing feels unresponsive.
Some reviewers say the therapists, nurses, and caregivers are warm, gentle, and dedicated, and they highlight quick help and clear answers when questions come up. Other reviewers paint a very different picture, describing rude behavior, difficulty getting staff attention, and nurses who do not assist when they should. A number of the more negative accounts connect that responsiveness gap to residents being left soiled or not cared for consistently.
caveat10 reviews mention this
Neglect and wound concerns
Multiple reviews raise serious safety concerns tied to nursing care.
Several reviewers describe preventable harm such as bed sores that worsened and required emergency treatment, alongside claims that basic tasks like repositioning were not done. Communication is also a recurring complaint: families say they were not informed about severity, or that getting updates and care coordination was difficult. While a few reviews are positive about rehabilitation and nursing outcomes, the negative experiences are specific and severe.
caveat10 reviews mention this
Cleaning and sanitation divide
Residents disagree on cleanliness, with recurring complaints about dirty rooms or hygiene.
Some reviewers describe the facility as clean and well maintained, including comments about rooms being clean and staff helping them feel supported. At the same time, multiple reviews report dirty bathrooms, filthy rooms, and residents left soiled for hours. A few accounts also mention unclean linens and poor sanitary quality of care, reinforcing the split in day-to-day experiences.
common8 reviews mention this
Rehab and therapy quality varies
Therapists receive praise for helping patients improve, even as others question therapy time and follow-through.
Several reviewers credit physical and occupational therapy with meaningful improvement, including getting back to walking and improving condition over a short stay. Others criticize the amount of therapy time, describe sessions that did not feel hands-on, or say progress was not maintained. There are also mixed comments about discharge planning, where at least one reviewer describes a difficult transition from the facility to home care and a need to go back to another setting.
differentiator2 reviews mention this
TBI rehab is a focal point
Some reviewers specifically describe traumatic brain injury rehabilitation here.
One review says the rehab specialized in traumatic brain injury, reflecting a focus for certain patients. Another review makes a strongly negative claim about the traumatic brain injury department, describing the experience as unsafe. Together, the reviews suggest TBI-related care may be a deciding factor for some families, but outcomes are not uniformly described.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
200 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
LaGuardia (3 miles away)
John F Kennedy International (8 miles away)
Newark International (17 miles away)
Westchester Cty (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Parks
Flushing Meadows Corona Park (0.6 miles)
Forest Park (2.6 miles)
Astoria Park (4.3 miles)
Cunningham Park (4.5 miles)
Rainey Park (4.8 miles)
McCarren Park (5.2 miles)
Carl Schurz Dog Run (5.3 miles)
Pharmacies
CVS Pharmacy (0.9 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.4 miles)
Queens Crossing (1.9 miles)
Walgreens (2.4 miles)
CVS Pharmacy (3.1 miles)
CVS Pharmacy (3.2 miles)
Transportation
LIRR - Mets-Willets Point Station (1 miles)
MTA - Mets-Willets Point Subway Station (1.1 miles)
Forest Hills – 71st Avenue (1.4 miles)
MTA Subway - 74th St/Roosevelt Ave/Jackson Hts (2 miles)
Terminal D (2.1 miles)
Terminal C (2.2 miles)
National Car Rental (2.4 miles)
Places of Worship
St Luke's Episcopal Church (1.9 miles)
Restaurants
Taco Bell (3.4 miles)
McDonald's (4 miles)
Ikraveit Foods (4.2 miles)
Burger King (5.2 miles)
Kimbap Lab (5.8 miles)
Theaters
AMC Fresh Meadows 7 (3.6 miles)
Hospitals
Manhattan Psychiatric Center (5.2 miles)
Metropolitan Hospital Center (5.7 miles)
Bellevue Hospital Center (6.4 miles)
Physicians
David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center (5.4 miles)
Memorial Sloan Kettering Cancer Center (5.6 miles)
Park Terrace Care Center on seniors.fyi includes 5 photos including images showing interior, healthcare, entrance, bedroom, windows, building, facility, minimalist, and more.
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The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
Seating Area, Lobby, Indoor Plants, and Reception Area
Entrance
Healthcare
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