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St Francis Home in Williamsville, NY

St Francis Home is a senior community in Williamsville, NY.

Information last verified:

147 Reist St, Williamsville, NY 14221

To contact a resident: (716) 633-5400

For more information about senior living options: (866) 208-4318

2.2 from 92 reviews
5 stars
23
4 stars
5
3 stars
2
2 stars
1
1 stars
61

Overall Review of St Francis Home

caveat 21 reviews mention this

Care and medication timing concerns

Multiple residents and family members report missed or late care, including medication and help when call buttons are used.

Several reviewers describe problems with basic care and timely assistance, including accounts of missed or late medications and delays responding to call lights. Others mention concerns tied to infection risk or follow-up needs after an incident. A number of reviews also complain that it was difficult to reach staff by phone, which added to frustration when care needs were urgent. Notably, some people praised certain staff and rehab teams, but the negative experiences around responsiveness and care timing were recurring.

caveat 18 reviews mention this

Facility condition and cleanliness

Residents and visitors frequently mention cleanliness issues and an overall dated or poorly maintained building.

The most common negative thread is the physical condition of the facility—reviews mention dirt, broken or outdated items, and rooms that felt depressing or poorly maintained. Several reviewers also point to issues like pests, dirty linens, or food described as cold, which they link to their overall impression of day-to-day care. There are also contrasting positive remarks that the facility has been remodeled and looks nicer, but the complaints about cleanliness and upkeep appear often enough to stand out.

differentiator 12 reviews mention this

Rehab and therapy support

Some reviews highlight rehab and therapy teams that residents say helped them improve and regain function.

A subset of reviewers specifically praise physical therapy and occupational therapy, saying the therapists were professional and that therapy helped with recovery after falls or hospital stays. Family members also describe staff supporting comfort and day-to-day needs during rehab. This theme is echoed in mentions of dedicated therapy staff and positive experiences shared during visits. At the same time, other reviews are much harsher about overall nursing support, so therapy praise doesn’t fully resolve the broader concerns.

common 2 reviews mention this

Nearby everyday conveniences

There are several nearby pharmacy, restaurant, and park options within about a half mile to a little over a mile.

Reviewers don’t heavily focus on location in the text provided, but the listing includes nearby everyday stops that can help with errands and casual outings. This includes pharmacies and restaurants very close by, plus parks for outdoor time. That said, the reviews themselves center much more on staffing and care than on convenience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Board and Care Home Board and Care Home

Transportation

  • Buffalo Niagara International (2 miles away) Buffalo Niagara International (2 miles away)

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.3 miles)
  • Walgreens (0.4 miles)
  • Top's Markets (0.4 miles)
  • Rite Aid (0.9 miles)
  • Wegmans (1 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Speciality (2.1 miles)

Restaurants

  • Glen Park Tavern (0.3 miles)
  • The Irishman Pub & Eatery (0.4 miles)
  • Creekview Restaurant (0.4 miles)
  • Siena Restaurant (1.6 miles)
  • Dandelions Restaurant (1.9 miles)
  • Libation Station (2.5 miles)
  • McDonald's (2.6 miles)

Parks

  • Glen Park (0.3 miles)
  • Island Park (0.4 miles)
  • South Long Park (0.5 miles)
  • Meadowlakes (5.3 miles)
  • Ellicott Creek Park (5.5 miles)

Physicians

  • Town & Village Pediatrics (1.1 miles)
  • Brain and Spine Center (1.2 miles)
  • Windsong Radiology Group (1.7 miles)
  • University Orthopaedics (1.8 miles)
  • Western New York Dermatology (1.9 miles)
  • Dent Neurologic Institute (2 miles)
  • Excelsior Orthopaedics (2.1 miles)

Cafes

  • Starbucks (1.2 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3 miles)
  • Tim Hortons (3.1 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (3.2 miles)
  • Wegmans Food Markets (3.2 miles)

Hospitals

  • Millard Fillmore Suburban Hospital (2.2 miles)
  • Millard Fillmore Suburban NICU (2.2 miles)
  • Erie County Medical Center (5 miles)

Transportation

  • TSA Pre-️Lane (2.4 miles)
  • Buffalo Niagara International Airport (BUF) (2.4 miles)
  • Southwest Airlines Co. (2.4 miles)
  • Amtrak - Buffalo, NY Depew Station (BUF) (4.2 miles)

Theaters

  • Regal Transit Center & IMAX (3 miles)
  • AMC Maple Ridge 8 (3.3 miles)
  • Regal Walden Galleria 4Dx & RPX (3.6 miles)

Places of Worship

  • Newman Center at UB (3.9 miles)
  • Saint John Gualbert Catholic Church & Diocesan Shrine (4.5 miles)

Frequently Asked Questions

Where is St Francis Home?

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