Tender Loving Family Inc is a senior community in Brockport, NY.
Information last verified:
4107 Lake Road, Brockport, NY 14420
To contact a resident: (585) 637-0333
For more information about senior living options: (866) 208-4318
Residents and families mention help that can extend to around-the-clock needs.
Some families describe the agency stepping in when their loved oneās needs changed to around-the-clock care. At the same time, at least one family says to look elsewhere if 24-hour coverage is required, citing their experience with getting help consistently.
Many reviews praise caregivers for being attentive and genuinely caring.
A large share of reviewers describe caregivers who are attentive, polite, and respectful, and they frequently frame the service as supportive day to day. Several reviews also mention continuity of care and feeling confident their loved one was in good hands, even when families could not be there themselves.
Reviews frequently flag inconsistent scheduling and missed or late aide visits.
Some families describe aides not showing up for scheduled hours, arriving late, or requiring repeated calls to get any confirmation. Other reviewers report the oppositeācaregivers arriving on time and the team being flexible when schedules changeāso experiences appear uneven across families.
Several reviews mention difficulty getting in touch or timely updates.
Negative reviews repeatedly describe trouble reaching the office, voicemail issues, and not being notified about late arrivals, cancellations, or what to expect. Other families say communication was dependable, including being contacted when changes happened and being able to discuss options with the scheduling team.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Greater Rochester International (15 miles away)This area of Brockport, New York, offers convenient access to a variety of essential services for seniors. With multiple physicians' offices nearby, including Evergreen Family Medicine and Brockport Internal Medicine PC, residents can easily access healthcare services. Lakeside Memorial Hospital is also close by for more specialized care needs. In terms of dining options, there are several familiar choices such as Pizza Hut, Wendy's, and McDonald's within a short distance. Additionally, pharmacies like Wegmans and CVS Pharmacy are available for medication needs. For recreation and relaxation, there are several parks in the vicinity, including Clarendon Falls and Hamlin Beach State Park. Overall, this area provides a mix of healthcare facilities, dining options, and outdoor spaces that could cater well to the needs of seniors looking for a comfortable living environment in Brockport.
Tender Loving Family Inc is located at 4107 Lake Road, Brockport, NY 14420 in Orleans County, New York
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