Evergreen Place is an assisted living and memory care community in Brockport, NY.
Information last verified:
90 West Avenue, Brockport, NY 14420
For more information about senior living options: (866) 208-4318
4.1 from 80 reviews
5 stars
38
4 stars
28
3 stars
5
2 stars
3
1 stars
6
Evergreen Place Costs & Pricing
Evergreen Place presents a competitive pricing structure for its room types in comparison to both Orleans County and the broader New York state averages. For semi-private rooms, Evergreen Place aligns with the county rate at $3,000, significantly less than New York's average of $4,389. In the studio category, however, it is priced at $4,500 - slightly above the county's $2,568 but closely matching the state's average of $4,532. The one-bedroom option at Evergreen Place is set at $5,900, which exceeds both Orleans County's average of $3,062 and New York's average of $4,307. Overall, while Evergreen Place offers a compelling value for semi-private accommodations compared to state norms, its studio and one-bedroom pricing reflects a premium that may cater to specific preferences or amenities offered within their community.
Floor plans
Evergreen Place
Orleans County
New York
Semi-Private
$3,000
$3,000
$4,389
Studio
$4,500
$2,568
$4,532
1 Bedroom
$5,900
$3,062
$4,307
Overall Review of Evergreen Place
caveat10 reviews mention this
Staffing and responsiveness are mixed
Residents describe staffing shortages that can affect how quickly needs get handled.
A recurring issue in the reviews is staffing being short, with some families saying they had to follow up repeatedly for help, shower assistance, or medication-related support. Several residents and visitors also describe slow response times, including delays when calling for assistance. A few other reviews still describe staff as helpful when they are present, but multiple comments point to reliability problems as a main downside.
common20 reviews mention this
Friendly staff is frequently praised
Many residents and families say the staff are friendly, caring, and responsive.
The most consistent positive theme is the way residents, families, and visitors describe staff interactions. Reviewers commonly mention staff being kind, helpful, and making people feel welcome, including caregivers that take time to address individual needs. Some reviews also describe attentive unit staff and management support during difficult situations.
common18 reviews mention this
Cleanliness and upkeep stand out
Multiple reviewers call out the facility as clean and well kept.
Many reviews mention cleanliness and general upkeep, describing clean rooms and a facility that looks maintained. Some families specifically note that there are no unpleasant smells and that housekeeping is accommodating to needs. At the same time, a smaller set of reviews mention cleaning lapses, including concerns about laundry, showers, or bed linens not being handled as expected.
common10 reviews mention this
Restaurant-style dining gets compliments
Dining is often described as enjoyable and accommodating to needs.
Several reviews praise meals, calling out food that looks good, tastes good, or feels tailored to residents. Residents and families also mention the dining experience as a strong part of daily life, including support with special needs at mealtimes. This matches the community’s provided dining approach, including restaurant-style dining and meal options for dietary restrictions.
common12 reviews mention this
Activities and community events
Reviews frequently mention activities, events, and community engagement.
A number of reviewers say residents stay engaged through scheduled activities and events, including live entertainment, trivia, and group outings. Families also describe an activity calendar and community involvement as part of what makes the place feel welcoming. A few reviews, however, question how consistently activities are executed or suggest sharing activity details more clearly with families.
caveat5 reviews mention this
Memory care support feels uneven
Memory care reviews are split, with concerns raised alongside positive experiences.
Some reviews describe the memory care environment as attentive and supportive, including daily activities and caring staff in that unit. Other reviewers say the setting was not a fit for their loved one’s memory care needs, with complaints that care and communication were not what they expected. This mixed feedback also aligns with the community offering memory care alongside assisted living, which suggests different needs may be managed differently by unit and individual staff coverage.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
110 resident community capacity
1-bedroom apartments
Studio apartments
Types of Care
Assisted Living
Memory Care
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Devotional services on-site
Dining room
Fitness room
Full kitchen
Fully furnished
Gaming room
Garden
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Resident parking
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Greater Rochester International (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Diabetic care
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Guest meals
Low / no sodium
Meals provided
Restaurant style dining
Special dietary restrictions
Vegetarian
Activities
Activities off-site
Activities on-site
Art classes
BBQs or picnics
Community-sponsored activities
Concierge services
Cooking classes
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Fitness programs
Forever fit
Happy hour
Live musical performances
Live well programs
Planned day trips
Resident-run activities
Scheduled daily activities
Trivia games
Wii bowling
Languages Spoken
English
Nearby Places of Interest
Located in Brockport, New York, this neighborhood offers a convenient and peaceful setting for senior living. With several experienced physicians and hospitals nearby, residents can access quality medical care easily. A variety of dining options, including popular fast food chains and family restaurants, are available for those looking to dine out. There are also pharmacies located within a short distance for medication needs. Places of worship provide spiritual support, while parks offer opportunities for outdoor recreation and nature walks. The area is well-connected with transportation options like the CSX Tracks nearby. Additionally, cafes like Tim Hortons and Jitters Cafe provide cozy spots for socializing and enjoying a cup of coffee. Overall, this part of Brockport provides a comfortable and accessible environment for seniors looking to settle down in a welcoming community.
Physicians
Vinay R. Aggarwal, MD (0.2 miles)
Brockport Internal Medicine PC (0.2 miles)
Evergreen Family Medicine (0.3 miles)
Abraham, Joel V, Md - Oak Orchard Medical (0.5 miles)
Mark J Kittleson (1.5 miles)
Sands-Constellation Heart Institute - Brockport (1.7 miles)
Spencerport Optical (7.4 miles)
Hospitals
Lakeside Memorial Hospital (0.2 miles)
Brockport ASAP Urgent Care Add to Favorites (1.7 miles)
Evergreen Place presents a competitive pricing structure for its room types in comparison to both Orleans County and the broader New York state averages. For semi-private rooms, Evergreen Place aligns with the county rate at $3,000, significantly less than New York's average of $4,389. In the studio category, however, it is priced at $4,500 - slightly above the county's $2,568 but closely matching the state's average of $4,532. The one-bedroom option at Evergreen Place is set at $5,900, which exceeds both Orleans County's average of $3,062 and New York's average of $4,307. Overall, while Evergreen Place offers a compelling value for semi-private accommodations compared to state norms, its studio and one-bedroom pricing reflects a premium that may cater to specific preferences or amenities offered within their community.
Evergreen Place's array of features is designed to enhance the quality of life and safety for residents with dementia or Alzheimer's disease. The 24-hour supervision ensures constant monitoring, providing residents with a secure environment that reduces anxiety and wandering risks. Assistance with activities of daily living, such as bathing and dressing, not only promotes personal dignity but also fosters independence while ensuring needs are met compassionately. By coordinating with healthcare providers and managing medications, the facility guarantees that residents receive appropriate medical care tailored to their specific conditions. The meal preparation service caters to nutritional needs, while incontinence care supports personal hygiene and comfort. The dedicated mental wellness program and specialized memory care programming engage cognitive functions at various levels of impairment, thus enhancing residents' overall mental health. Additionally, transportation arrangements for medical appointments ensure continuity in healthcare services, further supporting optimal wellbeing throughout their residency.
Evergreen Place on seniors.fyi includes 35 photos including images showing interior, bedroom, decor, dining, living room, windows, floor plan, landscaping, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Evergreen Place photos
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Landscaping
Kitchen
Lighting
Entrance
Artwork
Interior
Decor
Bedroom
Dining
Living Room
Landscaping
Windows
Floor Plan
Building, Entrance, and Flag
Architecture, Outdoor, and Clouds
Bathroom
Trees
Kitchen
Lighting
Garden, Patio, and Outdoor Furniture
Artwork
Television
Chandelier
Fireplace
Seating Area
Lobby
Outdoor Seating
Exterior and Potted Plants
Salon and Waiting Area
Bookshelves and Meeting Room
Hallway
Piano
Billiards and Game Room
Porch
Plant
Studio Apartment and Refrigerator
Lounge
Kitchenette
Minimalist
Lights
Bright Lighting and Spacious
Living Area and Studio
Paintings
Brick Exterior and Front Porch
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