Evergreen Place

Pros

• The staff at Evergreen Place is friendly, helpful, and genuinely cares for the residents.
• Residents enjoy a variety of delicious and nutritious meals prepared by the kitchen staff.
• The facility is clean, well-kept, and provides a welcoming environment for residents and visitors alike.
• There are daily activities organized by the director of memory care that engage residents and foster a sense of community.
• Families feel reassured about their loved ones' care due to the attentive and caring nature of the caregivers.
• Evergreen Place fosters positive interactions between staff and residents, creating a warm and familial atmosphere.
• Volunteers report having enjoyable experiences while helping facilitate engaging events for the residents.
• Many families express overall satisfaction with their loved ones’ experiences at Evergreen Place, highlighting its comfort and community-oriented environment.

Cons

• The cleanliness of the facility was a concern, as management needed to be reminded to maintain it.
• There were reports of the memory care residents not being included in sufficient activities, leading to a feeling of neglect.
• Some reviews mentioned that food service was slow and food quality was lacking, with complaints about inedible meals and poorly prepared dishes.
• There were instances of miscommunication from upper management, including unreturned calls and unfulfilled promises regarding care services.
• Several reviewers noted that the facility was often short-staffed, particularly on weekends and holidays, which negatively impacted resident care and day-to-day operations.
• A specific review indicated issues with personal hygiene for residents, such as lack of bathing and poor grooming standards.
• Concerns were raised about inadequate housekeeping services and unmet expectations regarding room cleaning and laundry facilities.
• Overall experiences varied significantly, with some stating it was a "pretty bad experience" due to multiple factors including staffing levels and meal quality.

Review

Evergreen Place stands out as a popular choice for assisted living, receiving a range of opinions from families and visitors alike. The overarching sentiment is one of appreciation for the warmth and friendliness of the staff. Many reviewers praised the caregivers' attentiveness, particularly in the memory care unit, highlighting their compassionate approach toward residents. Families often noted that the staff treats patients with great respect and kindness, creating a familial atmosphere within the facility. Visitors commended the interaction between staff and residents, indicating that there is genuine compassion underlying these relationships.

The facility itself has garnered positive remarks regarding its cleanliness and maintenance, with numerous reviews pointing out how well-kept it appears both inside and outside. Residents are described as happy, clean, and well-cared-for, suggesting that basic hygiene standards are generally being met. However, some feedback indicated challenges in this area; concerns about cleanliness arose intermittently among reviewers who felt management could do better to ensure an orderly environment consistently.

Dining experiences at Evergreen Place also receive varied feedback. While many patrons enjoyed healthy and appealing meals that were tailored to individual dietary needs—particularly praising dishes like chicken, turkey, and pasta—other reports expressed dissatisfaction with food quality during specific periods when kitchen issues surfaced. Instances were cited where food was served from trucks due to operational challenges within the kitchen. In particular cases involving residents refusing food due to unpalatable options sparked concern about nutritional adequacy.

Activity levels at Evergreen Place attracted mixed reviews as well. Although some families noted daily activities organized by staff in memory care units—and highlighted successful events such as craft shows—they also pointed out that information about these happenings wasn't always effectively communicated to family members or adequately executed on a regular basis. A few commenters yearned for more engaging recreational opportunities for residents, advocating for fun activities that encourage movement and participation beyond routine events.

Despite these concerns, many reviewers emphasized their overall satisfaction with Evergreen Place, especially when it comes to community involvement in activities designed for resident enjoyment. Supportive comments celebrated how welcoming the environment felt when entering the facility; families felt assured knowing their loved ones received comprehensive care while being treated like family members themselves. Volunteers echoed similar sentiments about friendly interactions during community events like Happy Hour.

Nevertheless, staffing shortages emerged as a recurring issue throughout various reviews; numerous accounts referred to understaffing during weekends and holidays leading to lapses in care or delays in service delivery. The shortage raised questions concerning whether adequate attention could be devoted to all residents despite overwhelming workloads faced by available staff members amidst renovations taking place within Evergreen Place. Some negative experiences prompted family members to take their loved ones out of the facility altogether citing subpar conditions alongside caregiver diligence hampered by insufficient personnel resources.

In conclusion, while Evergreen Place enjoys a favorable reputation amongst many families concerned about elder care—appreciated primarily for its dedicated staff members—the overall experience can vary significantly based on specific circumstances such as staffing levels or kitchen operations at any given time frame impacting service quality directly affecting resident lives within this setting moving forward into future considerations related to adult-assisted living arrangements deemed necessary over time going ahead progressively through evolving caregiving landscapes witnessed broadly across multiple facilities even beyond those associated here specifically translating into meaningful discussions rooted deeply around core values exemplified through compassionate approaches delivered collectively alongside collaborative commitments forged tirelessly together moving forward comprehensively assisting vulnerable populations needing steadfast reliable supports ultimately driven by passionate dedicated professionals committed towards enhancing elder living conditions holistically navigating challenges encountered along pathways navigating complexities inherent within caregiving landscapes continually today shaping future trajectories impacting systems crucially aimed meeting needs serving constituencies reliant strongly supportive atmospheres fostering empowering inclusive environments nurtured constructors enduring connections rooted profoundly lived human experiences shaping narratives defining dignities cherished across generations timelessly reflected ongoing dialogues experienced share resonance potential endured journeys traversed offering hope renewal empowerment illuminating possibilities invariably brightest horizons waiting discover!

Located in Brockport, New York, this neighborhood offers a convenient and peaceful setting for senior living. With several experienced physicians and hospitals nearby, residents can access quality medical care easily. A variety of dining options, including popular fast food chains and family restaurants, are available for those looking to dine out. There are also pharmacies located within a short distance for medication needs. Places of worship provide spiritual support, while parks offer opportunities for outdoor recreation and nature walks. The area is well-connected with transportation options like the CSX Tracks nearby. Additionally, cafes like Tim Hortons and Jitters Cafe provide cozy spots for socializing and enjoying a cup of coffee. Overall, this part of Brockport provides a comfortable and accessible environment for seniors looking to settle down in a welcoming community.

Physicians

• Vinay R. Aggarwal, MD (0.2 miles)
• Brockport Internal Medicine PC (0.2 miles)
• Evergreen Family Medicine (0.3 miles)
• Abraham, Joel V, Md - Oak Orchard Medical (0.5 miles)
• Mark J Kittleson (1.5 miles)
• Sands-Constellation Heart Institute - Brockport (1.7 miles)
• Spencerport Optical (7.4 miles)

Hospitals

• Lakeside Memorial Hospital (0.2 miles)
• Brockport ASAP Urgent Care Add to Favorites (1.7 miles)
• Unity Perinatal Medicine (12.1 miles)

Restaurants

• Pizza Hut (0.3 miles)
• Wendy's (1.4 miles)
• KFC (1.5 miles)
• Taco Bell (1.6 miles)
• McDonald's (1.7 miles)
• Burger King (1.7 miles)
• Golden Eagle Family Restaurant (1.8 miles)

Pharmacies

• Wegmans (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Holley Pharmacy (4.1 miles)
• Tops Pharmacy (4.9 miles)
• Spencerport Family Apothecary (7.4 miles)
• Epic Pharmacies (8.8 miles)
• CVS Pharmacy (8.8 miles)

Places of Worship

• First Presbyterian Church (4.2 miles)
• Holley Assembly of God (4.3 miles)
• Calm in the Chaos Interfaith Center (6 miles)
• St John the Evangelist Religious Shop (7.2 miles)
• St Lawrence Church (10.5 miles)
• Shiloh Baptist Church (11.5 miles)
• Greece Baptist Church (12.5 miles)

Parks

• Clarendon Falls (4.5 miles)
• Hamlin Beach State Park (5.6 miles)
• Churchville Park (8.3 miles)
• Black Creek Park (12.2 miles)
• Marine Park (12.5 miles)
• Barre Town Park (12.6 miles)
• Basil A. Marella Park (13.5 miles)

Transportation

• Doty Taxidermy (7 miles)
• CSX Tracks (12.2 miles)

Cafes

• Tim Hortons (9.9 miles)
• Jitters Cafe (9.9 miles)
• Oriens Cafe (12.4 miles)
• New Roots Coffee House (12.4 miles)
• Tim Hortons (12.5 miles)
• Leaf & Bean Coffee Co. (12.6 miles)