Cloverhill Adult Home

Pros

• The community offers a variety of activities for residents to engage in.
• The facility is exceptionally clean and well-maintained.
• The food provided is tasty and plentiful.
• Many residents appreciate the hard-working and pleasant staff members.
• One resident has found the director, Melody, to be very helpful and patient throughout the transition process.
• Residents feel safe, comfortable, and supported in their living environment.

Cons

• Some night staff treated residents rudely.
• The director’s management style is described as a "nightmare."
• A resident's room was rearranged without her permission, causing dissatisfaction.
• Staff appears to do as little as possible for residents.
• Limited access to outdoor areas due to busy staff.
• There is no resident doctor on staff, leading to unnecessary hospital calls for minor incidents.
• Workers need to improve in reacting to residents with care and positivity.

Review

The reviews regarding a community for seniors present a mixed bag of experiences, reflecting the varied circumstances and perspectives of residents and their families. While some aspects are praised, others reveal significant concerns that potential residents should carefully consider before making a decision.

On one hand, the community is lauded for its cleanliness and quality of food. Multiple reviews highlight how meticulously maintained the premises are, with one reviewer emphasizing that the community is “clean as a whistle.” Additionally, residents have reported positive dining experiences, noting that meals are not only tasty but also plentiful. This attention to hygiene and nutrition can contribute positively to the overall well-being of residents, making it an appealing environment for those seeking assisted living arrangements.

Activities offered within the community also seem to be a strong point. Residents appreciate having access to various daily activities that help keep them engaged and socially active. Such amenities can enhance the quality of life for seniors by providing them opportunities to socialize while pursuing interests. However, despite these positive attributes, there are concerning indications about staff behavior and management practices that warrant discussion.

One recurrent theme in these reviews involves issues related to staff conduct. Several reviewers expressed dissatisfaction with certain staff members’ treatment towards residents, describing instances where night staff were reportedly rude or dismissive toward their loved ones. A particularly alarming incident involved the rearrangement of a resident’s room without permission, which caused distress and was met with an inflexible response from management when family members sought to rectify the situation. The director's handling of this issue has been labeled as problematic by at least one reviewer who described her as a “nightmare,” indicating a lack of responsiveness to family concerns.

In contrast, there are positive reflections on another resident's experience with Melody, another director in the same facility who was hailed for her patience and commitment during their transition process. This dichotomy highlights inconsistencies in leadership styles within the community itself—while some directors may exhibit compassion and supportiveness toward families navigating senior care options, others may appear unyielding or dismissive of legitimate concerns raised by either residents or their relatives.

Another critical area pointed out is staff adequacy in ensuring proper care levels for all residents. Feedback suggests that staff members may not always engage actively with residents or provide sufficient assistance when needed. Limited outdoor access has been noted due to busy schedules among workers—a factor that could impact residents' mental health as they seek fresh air and sunlight essential for overall wellness. Furthermore, having no resident doctor on site raises alarms about how minor medical incidents are managed since it often leads to unnecessary hospital visits via ambulance instead of receiving immediate attention within the safe confines of their living space.

In conclusion, while this senior living community does offer commendable amenities such as cleanliness, quality food options, diverse activities, and even accounts of caring directors in certain cases—there remain glaring issues regarding staff treatment towards residents and inconsistency within management approaches. The feedback reflects both satisfaction and frustration; thus prospective families must weigh these elements carefully against everyone’s needs before committing to this place as home for themselves or loved ones like Emily directly mentioned by her hopeful family member grateful she found somewhere supportive amid overwhelming choices available today.

The town of Albion, New York offers a variety of amenities and services that cater to seniors looking for a peaceful and convenient place to live. With multiple medical facilities located within a short distance, including Lake Plains Medical and Orleans Community Healthcare, residents have easy access to quality healthcare services. There are also several pharmacies nearby such as Walgreens and Holley Pharmacy for medication needs. In terms of dining options, there are quaint restaurants like Village House Restaurant and 39 Problems Restaurant and Bar for enjoyable meals. Additionally, places of worship such as First Baptist Church and parks like Marine Park provide opportunities for spiritual fulfillment and outdoor recreation. Transportation services like Medina Transport Taxi ensure that seniors can easily get around the area. Overall, this part of Albion offers a comfortable and well-rounded living environment for seniors seeking a friendly community with essential amenities close by.

Physicians

• Lake Plains Medical (0.3 miles)
• Oak Orchard Community Health Center (0.6 miles)
• Other County Offices, Public Health (1.2 miles)
• Orleans Community Healthcare (1.8 miles)
• Khalaf Mohammed MD (10.3 miles)
• United Memorial Women's Care (10.3 miles)
• Lake Plains Medical (10.3 miles)

Restaurants

• Village House Restaurant (0.4 miles)
• McDonald's (0.4 miles)
• 39 Problems Restaurant and Bar (0.8 miles)
• Carlton Hojack Station (6.5 miles)
• Sam's Diner (8.5 miles)
• Black North Inn (9.4 miles)
• The Bread Basket (9.8 miles)

Pharmacies

• Walgreens (0.4 miles)
• Holley Pharmacy (8.6 miles)
• Rosenkrans Pharmacy (9.8 miles)
• Epic Pharmacies (9.8 miles)
• Walgreens (10 miles)
• Top's Markets (10.6 miles)
• Wegmans (12.6 miles)

Places of Worship

• First Baptist Church (0.7 miles)
• Shiloh Baptist Church (2 miles)
• The River at Orleans County New York Church (5.9 miles)
• The United Methodist Church of the Abundant Harvest (6.8 miles)
• Holley Assembly of God (8.4 miles)
• First Presbyterian Church (8.5 miles)
• Elba United Methodist Church (10.7 miles)

Parks

• Marine Park (0.8 miles)
• Orleans County Marine Park (1.1 miles)
• Barre Town Park (3.1 miles)
• Clarendon Falls (8.3 miles)
• Oak Orchard Marine State Park (9.2 miles)
• Lakeside Beach State Park (9.5 miles)
• Hamlin Beach State Park (14.5 miles)

Transportation

• Medina Transport Taxi (9.2 miles)
• Callara's Taxi (9.9 miles)
• Doty Taxidermy (10.3 miles)
• Genesee County Airport (GVQ) (14.2 miles)

Cafes

• Breeze Inn Again (9.4 miles)
• Shirt Factory Cafe (9.8 miles)
• Tim Hortons (10.2 miles)
• Starbucks (15.2 miles)
• Homestretch Grill (15.6 miles)

Theaters

• Medina Theatre Company (9.8 miles)

Hospitals

• Community Partners (9.9 miles)
• Medina Memorial Health Care (10.3 miles)
• Medina Memorial Hospital (10.3 miles)
• Orleans Community Health (10.3 miles)
• Women's Health Center (10.3 miles)
• Lakeside Memorial Hospital (12.6 miles)
• Brockport ASAP Urgent Care Add to Favorites (12.8 miles)