The Villages Of Orleans Health And Rehab Center in Albion, NY
Save14012 Route 31, Albion, NY 14411
For more information about senior living options: (844) 490-3973
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The staff were very helpful. The staff were caring, competent, and friendly, and kept families informed. The mother was very happy there. The staff celebrated the resident's 100th birthday. The physical therapy was great at getting residents back on their feet and ready to go home. The head of physical therapy, Eric, was very professional and knowledgeable. Medical supplies were delivered within a couple of days. The facility has a great rehab unit.
The facility is filthy, decrepit, and a deplorable place for the elderly. The floors are filthy with dried urine that sticks to sneakers. It feels like the interior is over 100 degrees, making it uncomfortably hot. The blinds in the rooms are twisted and broken. There is zero contact with the staff; residents only interact briefly to receive medications. The staff are negligent and rude, with patients waiting long times for basic care. The diet provided is improper, leaving many residents constipated. Staff unplug call buttons when residents are too needy. Rooms are dirty, drawers are broken and never fixed, and belongings frequently go missing.The Villages of Orleans Health and Rehab Center is best suited for families seeking a facility with a credible rehabilitation pathway and a memory-care environment that can feel welcoming when staffing is steady and attentive. The strongest case for this community comes from its rehabilitative unit and certain staff members who demonstrate competence, warmth, and reliability in getting residents back on their feet and connected with family. For memory care, there are notes of friendly, reliable care and meaningful activity in some cases, along with space that can feel open and comfortable when programs are present. This is not a one-size-fits-all choice; it rewards involvement and vigilance from families who want tangible rehab gains and a hopeful memory-care milieu.
Those evaluating options should explicitly consider alternatives if daily life safety and cleanliness are non-negotiables. Multiple observations across reviews describe dirty conditions, broken furniture, and rooms that feel neglected, alongside inconsistent responses from administration. Under-staffing and reports of rude or indifferent behavior by some staff members further raise red flags for families prioritizing dependable daily care, timely medication administration, and respectful treatment. If a loved one depends on prompt assistance, a constant call-button response, or predictable meal service, this facility may not meet expectations. In short, those who cannot tolerate variability in care quality should look at other communities first.
The strongest positives here center on rehab potential and certain positive staffing interactions. When therapy teams are engaged, physical therapy and the coordinated delivery of equipment and supplies can support progress toward discharge. In memory care, residents can benefit from generous space, engaging activities, and meals that some families found acceptable or good. In practical terms, the rehab program can deliver meaningful outcomes and the presence of caring clinicians in specific shifts helps families feel informed and involved. These elements demonstrate that, with the right team on duty, recovery and meaningful daily routines are achievable.
Counterbalancing these strengths are pervasive concerns about daily operations. Chronic understaffing translates into delays in basic care, difficulty locating staff, and gaps in supervision. Instances of patients left in soiled clothing or urine-soaked bedding, meals served cold or overcooked, and belongings going missing create an atmosphere of uncertainty and distrust. The lack of consistent administrative responsiveness compounds these issues, leaving families feeling unheard when concerns are raised. Taken together, the daily living environment can become a stressful backdrop to any meaningful clinical work happening in the rehab or memory-care areas.
Ultimately, the decision hinges on risk tolerance and care priorities. If a loved one requires intensive rehab and benefits from a defined therapy plan with reliable clinicians, the certified strengths of the rehab unit can justify a period of residence, provided family oversight remains active and frequent. For long-term, high-touch daily care - where clean surroundings, prompt attention, and steady communication are non-negotiable - the cons are likely to eclipse the pros. In such cases, a move to a facility with more robust staffing, proactive administration, and consistently clean conditions should be pursued. The choice should be grounded in a clear plan for monitoring care, setting expectations, and validating progress through regular visits and direct conversations with frontline staff.
In practical terms, families weighing this community should arrange multiple visits, at different times and days, to observe staffing patterns, responsiveness, and the overall environment. Ask blunt questions about med-management reliability, call-button maintenance, housekeeping, and incident follow-up. Tour the memory-care spaces with an eye for safety and engagement, and speak with current residents and families about daily routines and activities. Compare with nearby options to gauge how consistent quality varies across providers. The bottom line: The Villages of Orleans can be a viable recovery- and memory-care option for those who will actively monitor care and leverage the rehab strengths, but it demands caution and preparation for the likelihood of staffing and cleanliness inconsistencies.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villages Of Orleans Health And Rehab Center in Albion, NY is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience of the residents, the community features a beauty salon, where they can pamper themselves and maintain their personal grooming needs. They can also enjoy their favorite TV shows or movies with cable or satellite TV in their own rooms. Community operated transportation is available for them to easily access nearby destinations such as parks, pharmacies, physicians' offices, restaurants, and places of worship.
The community provides a computer center for residents who wish to stay connected with their family and friends through technology. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs. For those who prefer to prepare their own meals, fully furnished kitchenettes are provided.
Residents can engage in various activities to stay active and entertained within the community. There is a fitness room for exercising and staying fit. A gaming room allows them to play games and have fun with fellow residents. The outdoor space provides a serene garden area where they can relax amidst nature.
To enhance mental wellness, there is a small library stocked with books for reading enthusiasts. Telephone services are available for communication purposes. The community also offers move-in coordination services to assist new residents in settling comfortably into their new home.
Healthcare needs are given utmost importance at The Villages Of Orleans Health And Rehab Center. It provides 24-hour call system and supervision to ensure round-the-clock support for any emergencies or assistance required by the residents. Trained staff assists with activities of daily living such as bathing, dressing, and transfers.
Residents with special dietary needs are offered diabetes diet options while also catering to other special dietary restrictions through meal preparation and service. Medication management ensures that medications are taken on time as prescribed by physicians.
The community encourages socialization and engagement through various planned activities such as fitness programs, resident-run activities, and scheduled daily activities. Concierge services are available for any additional assistance required.
Overall, The Villages Of Orleans Health And Rehab Center is an exceptional assisted living community that provides a comfortable and enriching environment with comprehensive care services to support the physical, mental, and social well-being of its residents.
The Villages Of Orleans Health And Rehab Center is located at 14012 Route 31, Albion, NY 14411 in Orleans County, New York
The Villages Of Orleans Health And Rehab Center on seniors.fyi includes 5 photos including images showing landscaping, nature, building, garden, pathway, trees, tree, flag, and more.
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