The Villages Of Orleans Health And Rehab Center

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The Villages Of Orleans Health And Rehab Center

14012 Route 31, Albion, NY 14411

For more information about senior living options: (844) 490-3973

2.9 from 10 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at the skilled nursing facility in Albion is caring, competent, and always keeps families informed about their loved ones.
  • pro Residents in the memory care unit reported being very happy with the friendly staff and reliable care provided.
  • pro The physical therapy team is praised for their professionalism and effectiveness in helping residents regain independence.
  • pro The facility offers a great rehab unit that has received positive feedback from residents and families.
  • pro Many families appreciated the welcoming environment, showcasing caring interactions between staff and patients.
  • pro The rooms and common areas of the facility have been recently remodeled and are described as being well-maintained and inviting.

Cons

  • pro The facility has dirty rooms and broken furniture, with staff often unresponsive and difficult to find.
  • pro Residents are frequently left in soiled clothing or urine-soaked beds, indicating a lack of proper care.
  • pro Many possessions belonging to residents go missing regularly, highlighting concerns about security and respect for personal items.
  • pro The food served is often overcooked and cold, contributing to poor dining experiences.
  • pro Staffing levels are inadequate, resulting in insufficient personal care for residents.
  • pro Complaints made to administration typically receive no response or follow-up action.
  • pro Some staff members exhibit rude behavior towards both residents and families, negatively impacting the overall atmosphere.
  • pro There are significant issues with medication management, raising serious health concerns for residents who rely on timely doses.

Review

The experience of placing a loved one in a skilled nursing facility can be fraught with emotion, and the reviews of various facilities illustrate a wide spectrum of care quality and resident satisfaction. One particular facility garnered contrasting feedback from families, highlighting both positive experiences and severe shortcomings. While some families were pleasantly surprised by the level of care provided, others reported distressing conditions that left them feeling hopeless and frustrated about their loved ones' well-being.

In one instance, a family expressed relief that their 99-year-old mother thrived in a nursing home located 90 minutes away in Albion. Initially not their first choice, they found the staff to be caring and competent. The mother's demeanor improved significantly; she was no longer on aggressive medication thanks to the attentive management of her dementia-related needs. The staff made her 100th birthday celebration memorable, ensuring that it was marked with warmth and affection—a testament to their commitment to resident happiness.

Conversely, another review painted a starkly different picture of care at another facility described as one of the worst experiences imaginable. This reviewer recounted alarming situations involving dirty rooms, broken furniture, and residents being left in soiled clothing for prolonged periods. They emphasized an acute lack of available staff; finding assistance when needed was nearly impossible. The absence of activities or amenities for residents was apparent, with personal belongings reportedly going missing frequently—a clear violation of trust in handling personal possessions.

Further emphasizing the dismal state of care were accounts detailing poor staffing levels across multiple facilities. Families consistently reported not enough personnel to adequately support patient needs—a situation that directly impacted the quality of life for residents. Complaints regarding unresponsive administration only compounded frustrations when issues such as cold meals or rude behavior from aides remained unaddressed despite complaints made by families seeking justice for their loved ones' comfort.

Yet amidst these critical mentions were voices describing positive experiences within skilled nursing environments too. One family praised the memory care unit where their aunt resided, celebrating friendly staff who provided reliable care alongside engaging activities tailored for residents’ enjoyment. This reviewer emphasized how happy their aunt felt during her stay—an encouraging note amidst otherwise negative accounts surrounding similar types of facilities.

Positive recognition also extended toward specific rehab units that seem well-managed compared to other areas within various homes reviewed by families searching high and low for acceptable residency options for those they cared about deeply. A testimony detailing exceptional staff engagement distinguished itself from the rest—the author lauded not just physical aspects like room condition but also interpersonal interactions between nursing staff members who demonstrated genuine concern towards patients’ welfare while maintaining professional approaches at all times during challenging circumstances faced daily within facilities.

Each narrative shared above represents real-life struggles encountered when navigating skilled nursing facilities filled with both caring professionals committed purely towards enhancing patients' lives weighed against those less stellar environments driven primarily by finances over compassion—an unfortunate reality often observed across this industry demanding reform aimed primarily at elevating standards overall rather than allowing neglectful practices persist unabatedly moving forward into future endeavors undertaken toward safeguarding dignity amongst vulnerable individuals residing therein without consistent oversight enforced appropriately year-round ahead!

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Villages Of Orleans Health And Rehab Center in Albion, NY is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

For the convenience of the residents, the community features a beauty salon, where they can pamper themselves and maintain their personal grooming needs. They can also enjoy their favorite TV shows or movies with cable or satellite TV in their own rooms. Community operated transportation is available for them to easily access nearby destinations such as parks, pharmacies, physicians' offices, restaurants, and places of worship.

The community provides a computer center for residents who wish to stay connected with their family and friends through technology. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs. For those who prefer to prepare their own meals, fully furnished kitchenettes are provided.

Residents can engage in various activities to stay active and entertained within the community. There is a fitness room for exercising and staying fit. A gaming room allows them to play games and have fun with fellow residents. The outdoor space provides a serene garden area where they can relax amidst nature.

To enhance mental wellness, there is a small library stocked with books for reading enthusiasts. Telephone services are available for communication purposes. The community also offers move-in coordination services to assist new residents in settling comfortably into their new home.

Healthcare needs are given utmost importance at The Villages Of Orleans Health And Rehab Center. It provides 24-hour call system and supervision to ensure round-the-clock support for any emergencies or assistance required by the residents. Trained staff assists with activities of daily living such as bathing, dressing, and transfers.

Residents with special dietary needs are offered diabetes diet options while also catering to other special dietary restrictions through meal preparation and service. Medication management ensures that medications are taken on time as prescribed by physicians.

The community encourages socialization and engagement through various planned activities such as fitness programs, resident-run activities, and scheduled daily activities. Concierge services are available for any additional assistance required.

Overall, The Villages Of Orleans Health And Rehab Center is an exceptional assisted living community that provides a comfortable and enriching environment with comprehensive care services to support the physical, mental, and social well-being of its residents.

Nearby Places of Interest

Physicians

  • Other County Offices, Public Health (0 miles)
  • Oak Orchard Community Health Center (0.7 miles)
  • Lake Plains Medical (1.2 miles)
  • Orleans Community Healthcare (2.9 miles)
  • Khalaf Mohammed MD (9.2 miles)
  • United Memorial Women's Care (9.2 miles)
  • Lake Plains Medical (9.2 miles)

Parks

  • Orleans County Marine Park (0.1 miles)
  • Marine Park (1.5 miles)
  • Barre Town Park (3.7 miles)
  • Oak Orchard Marine State Park (9 miles)
  • Lakeside Beach State Park (9 miles)
  • Clarendon Falls (9.5 miles)
  • Hamlin Beach State Park (15.5 miles)

Restaurants

  • McDonald's (1 miles)
  • Village House Restaurant (1.2 miles)
  • 39 Problems Restaurant and Bar (1.3 miles)
  • Carlton Hojack Station (6.3 miles)
  • The Bread Basket (8.7 miles)
  • Country Club Family Restaurant (8.7 miles)
  • Zambistro Restaurant (8.7 miles)

Places of Worship

  • First Baptist Church (1.1 miles)
  • Shiloh Baptist Church (2.8 miles)
  • The River at Orleans County New York Church (4.8 miles)
  • The United Methodist Church of the Abundant Harvest (5.8 miles)
  • Holley Assembly of God (9.5 miles)
  • First Presbyterian Church (9.6 miles)
  • Elba United Methodist Church (11 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Rosenkrans Pharmacy (8.7 miles)
  • Epic Pharmacies (8.7 miles)
  • Walgreens (8.9 miles)
  • Top's Markets (9.5 miles)
  • Holley Pharmacy (9.8 miles)
  • Middleport Family Health Center (13.7 miles)

Transportation

  • Medina Transport Taxi (8.1 miles)
  • Callara's Taxi (8.8 miles)
  • Doty Taxidermy (11.2 miles)
  • Genesee County Airport (GVQ) (14.6 miles)

Theaters

  • Medina Theatre Company (8.7 miles)

Cafes

  • Shirt Factory Cafe (8.7 miles)
  • Tim Hortons (9.1 miles)
  • Breeze Inn Again (9.2 miles)
  • Starbucks (15.5 miles)
  • Homestretch Grill (15.9 miles)

Hospitals

  • Community Partners (8.8 miles)
  • Medina Memorial Health Care (9.2 miles)
  • Medina Memorial Hospital (9.2 miles)
  • Orleans Community Health (9.2 miles)
  • Women's Health Center (9.2 miles)
  • Lakeside Memorial Hospital (13.7 miles)
  • Brockport ASAP Urgent Care Add to Favorites (13.9 miles)

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