Bayada Nurses

Pros

• Bayada's staff are professional and caring.
• Bayada's caregivers and office staff are compassionate, attentive, and reliable.
• The office staff consistently communicates changes and concerns.
• The mother's home health aide is great and greatly appreciated.
• Bayada creates a family-like, trusting relationship with clients and their families.
• Nurses and aides are described as providing genuine love and care.
• The programs and courses at Bayada are excellent, professional, and supportive.
• Bayada's education staff are friendly and make learners feel at home.
• Families highly recommend Bayada for home care.
• Bayada's team is seen as making a positive, meaningful impact on clients' lives.

Cons

• The reviewer claims Bayada is unprofessional and that coordinators will lie for aides.
• The reviewer states a coordinator named Yuly is extremely unprofessional and a bully.
• The reviewer says Bayada abandoned their grandmother and kept her waiting for an aide, with delays that affected care and medication.
• The reviewer alleges the agency mismanages care, with aides not doing expected tasks and the director blaming the patient.
• The reviewer accuses Bayada of disrespecting patients by delaying an insurance script submission for over a month and delivering bad service.
• The reviewer says the customer service representative mocks job seekers, uses a condescending attitude, and leaves applicants waiting without action.
• The reviewer describes Bayada as horrible and criticizes the company's defense of an employee as disappointing.

Review

Across a broad set of comments about BAYADA Home Health Care, the overarching tone is a blend of deep appreciation for compassionate, reliable care and, in a few voices, sharp critique of coordination and administrative processes. Many reviewers express a strong sense of relief and gratitude for the people they've encountered - caregivers, nurses, and office staff alike - while others voice frustration about scheduling, communication gaps, or perceived inconsistencies in how care is delivered. Taken together, the collection paints a picture of a service that is highly valued when it works well, but is not immune to the kinds of frustrations that can arise in complex home-care arrangements.

Several reviewers highlight the core strength that many families rely on: the kindness, professionalism, and attentiveness of BAYADA's caregivers and nursing staff. One writer notes being impressed with the professionalism and caring of all staff and says they would recommend BAYADA to anyone seeking to care for a family member or themselves, even wishing for six stars instead of five. Another family describes the caregivers and office staff as compassionate and attentive, with the office consistently communicating changes and concerns and being reliable. A mother's experience is summarized succinctly: her home health aide is great, and her mom is very appreciative of the services provided. These sentiments recur in multiple entries, with patients praising the quality of care they received from specific aides, such as Debra the visiting nurse and Altagracia the home health aide, who are described as a blessing to the patient's daily life.

Individual staff members are singled out for praise, including a caregiver who writes as a BAYADA home care worker and expresses heartfelt thanks to colleagues Yuliana, Diana, and Yurani, calling them excellent, quality people, and blessing them. A patient who has been with BAYADA for over a year mentions Debra and Altagracia again, noting that the experience has been top notch and that they feel blessed by the care they've received. The sentiment of trust and gratitude is echoed by families who emphasize that the attendants caring for their loved ones are consistently compassionate, skilled, and attentive, and that the coordinator is reachable and responsive to questions and concerns.

Beyond individual caregivers, reviewers frequently celebrate the broader BAYADA team's impact on daily life. One patient describes the experience as "excellent," with a visiting nurse and home health aide contributing to a sense of blessed stability. Another writes of the family's long-term engagement with BAYADA, praising the office staff and nurses for their professionalism, kindness, and supportive communication. A different reviewer states that the entire program was excellent and worthy of 100% recommendation, highlighting the human qualities of the nurses and staff and the director's responsiveness with empathy. There are also stories of personal transformation, such as someone who studied with BAYADA and found the staff to be professional, friendly, and welcoming, making them feel at home during training, and another who credits BAYADA with providing excellent education and ongoing support during their own learning journey.

Training and education emerge as a notable positive thread. Several comments celebrate BAYADA's courses and professional development, praising the professionalism and empathy demonstrated in training environments and the support provided to employees. Reviewers describe the courses as excellent and well-delivered, with instructors who model professionalism and care for others. They speak of a culture that fosters growth, encourages perseverance, and reinforces a sense of belonging within the BAYADA family. Some express personal gratitude for the training experiences, noting that those who complete BAYADA programs feel prepared and valued, which in turn strengthens their commitment to delivering compassionate care to clients.

Not all feedback, however, is unreservedly positive. A subset of reviewers recount serious concerns about the organization's coordination and accountability. One lengthy and emotionally charged account describes what they perceive as unprofessional behavior from a coordinator who allegedly lied and failed to meet commitments, including delays and miscommunications that forced the patient to navigate a frustrating patchwork of care while dealing with multiple sclerosis and wheelchair needs. The reviewer details specific issues: a claim that a coordinator did not show up on time, only to appear later and assign blame, and a complaint about a lack of appropriate tasks being completed within an eight-hour window. The narrative emphasizes the impact on daily life and safety, including how video evidence and other documentation were used to confront alleged lapses. A fellow complaint targets a different coordinator, accusing her of being a bully and unprofessional, and notes that several families have been discouraged from seeking BAYADA services due to this individual's behavior. These accounts underscore real frustrations with communication, accountability, and the perceived alignment between promises and actual service delivery.

There are also personal testimonies about the emotional nuance of care, both positive and challenging. One family describes how their father, who recently passed away, received an aide from BAYADA and found genuine love and care in the relationship; the same family then continued with the aide for their mother after the father's passing, expressing gratitude for the care and clear, AWESOME communication with the office and nurse. Another reviewer speaks of feeling like family, with good home health aides and supportive office staff over the course of two years, and a willingness to recommend the service to others in need. In contrast, others recount abandonment or delays that left vulnerable relatives waiting for aides or facing expired prescriptions, with criticism aimed at processes that they perceive as slow or unresponsive. One message specifically laments the prolonged submission of a script to the insurance company, framing it as a failure of service and a source of added stress for the patient.

Finally, there are reflections on the overall experience of seeking care and employment with BAYADA. A reviewer notes a disappointing experience with a customer service representative during an application process, describing mockery and condescension, and urging BAYADA to reevaluate that staff member's role. Yet even within that criticism, the broader pattern remains: most experiences shared are tied to real people - patients, family members, and BAYADA staff - whose lives are touched by care delivered with compassion, and sometimes strained by administrative and coordination challenges that can color the perception of the entire organization. In sum, BAYADA Home Health Care appears to be deeply valued for its human-centered approach and the dedicated individuals who deliver day-to-day care, while the reviews also highlight the ongoing need for consistent coordination, timely communication, and equitable handling of administrative processes to sustain the high level of trust families place in the service.

This area of Clifton, New Jersey offers a diverse range of amenities for senior living. There are multiple places of worship nearby, including the Clifton Blue Mosque and Community Church Of Glen Rock, catering to various religious preferences. Several restaurants such as La Ziza and Ming Feng Restaurant provide convenient dining options, while pharmacies like Walgreens and CVS Pharmacy ensure easy access to medications. Nearby parks like Rutherford Memorial Park and Van Saun County Park offer opportunities for outdoor recreation and relaxation. In terms of healthcare, hospitals like St Joseph's Regional Medical Center and Holy Name Medical Center are readily accessible. Additionally, cafes like Starbucks provide cozy spaces for socializing with friends or enjoying a quiet cup of coffee. The presence of theaters such as AMC Clifton Commons 16 also offers entertainment options for seniors looking to enjoy movies. With convenient transportation options including NJT - Watchung Station and NJT - Hawthorne Station, this area provides ease of mobility for seniors seeking a comfortable and well-rounded living environment.

Places of Worship

• Clifton Blue Mosque (0.4 miles)
• Bais Torah U'tefilah (1.6 miles)
• Ahavas Israel (1.9 miles)
• Community Church Of Glen Rock (6.1 miles)
• All Saints Episcopal Church (6.2 miles)
• Hawthorne Gospel Church (7.1 miles)
• Immaculate Heart Of Mary School (7.8 miles)

Restaurants

• McDonald's (0.9 miles)
• La Ziza (1.2 miles)
• Sportsmans' Tavern (1.7 miles)
• Ming Feng Restaurant (2.2 miles)
• The Rock Bar & Grill (2.4 miles)
• Wendy's (3 miles)
• Rutt's Hut (3.4 miles)

Pharmacies

• Walgreens (1.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.1 miles)
• Walgreens (3.2 miles)

Parks

• Rutherford Memorial Park (2.3 miles)
• Paterson Great Falls National Historical Park (3.5 miles)
• Anderson Park (4.3 miles)
• Edgemont Memorial Park (4.9 miles)
• Saddle River County Park - Dunkerhook Area (5.6 miles)
• Van Saun County Park (6 miles)
• Saddle River County Park (6.2 miles)

Hospitals

• St Joseph's Regional Medical Center (2.4 miles)
• Holy Name Medical Center (6.7 miles)
• The Valley Hospital (7.8 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (4 miles)
• Starbucks (4.3 miles)
• Starbucks (5.2 miles)
• Bogota Press Cafe (5.2 miles)
• Paper Plane Coffee Co. (5.6 miles)
• Starbucks (6 miles)

Theaters

• AMC Clifton Commons 16 (3.2 miles)
• Dreamscape at AMC Garden State Plaza (4.3 miles)
• AMC DINE-IN Shops At Riverside 9 (6.1 miles)
• Cinemark (6.5 miles)

Physicians

• Paterson Community Health Center (3.8 miles)
• Summit Medical Group (5.8 miles)
• Retina Associates of New Jersey PA (7.5 miles)
• Christian Health Care Center () (7.6 miles)
• Women First Health Center (7.8 miles)

Transportation

• NJT - Watchung Station (4.7 miles)
• NJT - Hawthorne Station (4.8 miles)