Chestnut Hill Conv Center

Pros

• The staff at Chestnut Hill provides attentive care and is described as wonderful, especially in difficult circumstances.
• Many reviewers appreciate the cleanliness of the facility and find it well-maintained.
• The Assisted Living section has been noted for its highly visible and cordial staff, contributing to a positive atmosphere.
• Residents have expressed satisfaction with their care, referring to the staff as "angels."
• The food quality has received praise from some reviewers, highlighting that it is enjoyable for both guests and patients.
• Multiple visitors found the environment spacious, airy, and modern in certain areas of the facility.
• Overall, there are instances where families felt content knowing their loved ones were well taken care of at Chestnut Hill.

Cons

• The memory care unit has nonexistent activities, and the staff is described as neglectful and inept, leading to lost belongings and unexplained injuries.
• Communication among staff and with families is poor, with social workers only reaching out for payment information.
• The facility lacks amenities, with uncomfortable beds and inedible food, despite some staff members being described as wonderful under difficult circumstances.
• The CNA staff require close monitoring because many do not adequately provide necessary personal care for patients.
• An admission representative was unprofessional, and the living facilities were likened to those from the 1800s, indicating a need for significant improvement.
• Patients received terrible treatment after surgery, with insufficient attention given to symptoms that could indicate serious health issues like gangrene.

Review

The reviews of care facilities for the elderly, particularly Chestnut Hill, paint a complex picture that contrasts commendable staff dedication with serious deficiencies in both management and patient care. Many reviewers express a heartfelt appreciation for the attentive nature of the staff, emphasizing their commitment to providing quality care despite facing numerous challenges. For instance, one reviewer highlighted their grandparent’s experience, noting that therapy services were exceptional and that overall care was commendable. The compassion shown by nurses and caregivers often shines through even in dire circumstances, reflecting a strong commitment to ensuring residents receive as much help as possible given their workload.

On the flip side, several reviews reveal significant issues within these facilities that raise concerns about patient safety and overall management practices. A poignant example comes from a review detailing inadequate memory care for a resident's mother—complaints included nonexistent activities and instances of neglect where personal belongings went missing, including clothing and dentures. Serious allegations surfaced regarding unexplained bruises on the mother’s body and broken bones that family members discovered without the facility's communication or assistance. This raises alarm bells about oversight in basic caregiving tasks and underscores a lack of accountability among staff.

Many families lamented poor communication not only among staff members but also between families and administrators. Reviewers noted they felt uninformed about patients' statuses unless it pertained to financial matters. One reviewer shared their empathy toward overworked nursing staff; however, this acknowledgment did not mask their frustration at being left in the dark about crucial updates regarding loved ones’ health conditions. Understaffing appears to exacerbate these issues further, leading to feelings of helplessness among family members who are often required to closely monitor patients themselves.

While some reviewers had positive remarks about cleanliness and food quality at Chestnut Hill, others noted severe shortcomings in amenities and living conditions. Complaints ranged from inadequate entertainment options—such as limited TV accessibility—to complaints about poorly maintained equipment and unsatisfactory food choices described as "inedible." The challenging living conditions prompted one family member to assert that regular visits from family could potentially serve as essential advocates for residents who require ongoing support.

In contrast to these negative experiences at some facilities, others have garnered praise for creating an inviting atmosphere where residents feel secure and well cared for. One reviewer mentioned how warm interactions between staff members created an uplifting environment for their mother residing in assisted living at Chestnut Hill; she expressed gratitude towards them for fostering such an appreciative community atmosphere while acknowledging ongoing renovations aimed at improving facilities overall.

Ultimately, it is evident from these mixed reviews that while many caregivers strive to deliver compassionate care despite operational hurdles, systemic issues still plague some eldercare facilities. It is essential for prospective residents' families to thoroughly research potential locations before making decisions since experiences seem highly variable when it comes to quality care standards across different nursing homes or assisted living units like Chestnut Hill Residences. Patients deserve transparency concerning their treatment plans alongside assurance that they are receiving adequate support during what can be delicate transitions later into life—a sentiment echoed repeatedly throughout testimonials collected by concerned families seeking suitable environments for loved ones needing specialized attention.

Places of Worship

• Clifton Blue Mosque (0.8 miles)
• Bais Torah U'tefilah (0.9 miles)
• Ahavas Israel (1.2 miles)
• Community Church Of Glen Rock (6.8 miles)
• All Saints Episcopal Church (6.9 miles)
• Hawthorne Gospel Church (7.8 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)

Restaurants

• McDonald's (1 miles)
• Ming Feng Restaurant (1.5 miles)
• The Rock Bar & Grill (1.7 miles)
• La Ziza (1.9 miles)
• Sportsmans' Tavern (2 miles)
• Wendy's (2.4 miles)
• Rutt's Hut (2.7 miles)

Parks

• Rutherford Memorial Park (1.7 miles)
• Anderson Park (4.1 miles)
• Paterson Great Falls National Historical Park (4.1 miles)
• Edgemont Memorial Park (4.6 miles)
• Saddle River County Park - Dunkerhook Area (6.2 miles)
• Van Saun County Park (6.4 miles)
• Saddle River County Park (6.8 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (4.1 miles)
• Starbucks (4.3 miles)
• Starbucks (4.9 miles)
• Bogota Press Cafe (5.2 miles)
• Paper Plane Coffee Co. (5.3 miles)
• Panera Bread (6.2 miles)

Theaters

• AMC Clifton Commons 16 (2.5 miles)
• Dreamscape at AMC Garden State Plaza (4.7 miles)
• AMC DINE-IN Shops At Riverside 9 (6.3 miles)
• Cinemark (6.8 miles)

Hospitals

• St Joseph's Regional Medical Center (3 miles)
• Holy Name Medical Center (6.7 miles)

Transportation

• NJT - Watchung Station (4.4 miles)
• NJT - Hawthorne Station (5.5 miles)
• NJT - Frank R. Lautenberg Secaucus Junction Station (7.8 miles)
• NJT - Brick Church Station (8.1 miles)

Physicians

• Paterson Community Health Center (4.5 miles)
• Summit Medical Group (5.4 miles)
• Women First Health Center (7.6 miles)
• Retina Associates of New Jersey PA (7.9 miles)
• Care Station Medical Group (7.9 miles)