Chestnut Hill Residence

Pros

• The staff at Chestnut Hill is described as warm, caring, and visible, providing quality care for residents.
• Residents are well-acquainted with the staff on a first-name basis, indicating a personal connection and attention to individual needs.
• The community is clean and well-maintained, creating a comfortable environment for the residents.
• The facility offers a variety of activities that engage residents and keep them happy.
• The admissions staff, particularly Donna, has received positive feedback for her helpfulness and accommodating nature.
• Family members feel reassured knowing their loved ones are in good hands and actively engaged in activities they enjoy.
• The facility is considered affordable compared to other options without compromising on care quality.

Cons

• The facility has dark and gloomy halls, with nasty rugs that smell like urine.
• Patients receive minimal supervision and attention, leading to inadequate care for those who need 24-hour assistance.
• The administration is described as rude and arrogant, contributing to a negative experience for families.
• Residents, such as the reviewer’s mother, were left alone in small rooms after traumatic experiences, lacking proper support.
• There are concerns about safety, with instances of residents falling without sufficient follow-up or care from staff.
• The memory care unit has reported unpleasant odors and unsanitary conditions.
• Families faced challenges in getting deposits refunded promptly after leaving the facility.

Review

The experience of families and caregivers at various assisted living facilities highlights the critical importance of quality care and a supportive environment for older adults. The reviews reflect a diverse range of experiences, demonstrating that not all facilities provide the same level of care, atmosphere, or responsiveness to patient needs. Particularly striking are the reports of those who felt their loved ones were placed in inadequate conditions, especially related to hygiene, supervision, and overall attentiveness.

Several reviewers expressed deep concern about specific facilities that they deemed unacceptable. One individual recounted witnessing what they described as dark and gloomy hallways, coupled with unpleasant odors from stained rugs. This setting raised alarms about the general upkeep and cleanliness of the facility. Comments like these suggest a lack of proper sanitation measures that can immensely affect residents’ quality of life. Furthermore, discontent was voiced about minimal supervision for patients requiring around-the-clock care; this oversight could lead to potentially dangerous situations for vulnerable individuals.

Family members also reported troubling incidents regarding communication from staff members at some facilities. For example, one reviewer mentioned being told that their loved one was unable to go outside due to an alleged “forgotten” code, despite being assured during a tour that access to outdoor areas would be available. Such inconsistencies can lead to feelings of mistrust among families looking for reliable places for their loved ones. The emotional strain of placing a family member in assisted living is compounded when there are discrepancies between what was promised during tours and what is experienced after admission.

On the contrary, some reviews presented a more positive light on facilities like Chestnut Hill Residence. Family members reported satisfaction with the level of care received by residents there. Staff warmth and visibility were highlighted as significant strengths; many families appreciated how well caregivers knew residents on a personal basis compared to other facilities where staff presence seemed scarce. Descriptions praised the community's cleanliness and comfort despite its modest décor—suggesting that good care can often take precedence over luxury.

Even amidst praise, concerns still surfaced regarding resident safety at Chestnut Hill Residence; one caregiver noted that their aunt had suffered multiple falls since moving in and expressed disappointment with staff assessments following those incidents. Although several reviewers found comfort in knowing their family members were engaged in activities and enjoying healthy meals within a caring environment, such incidents served as stark reminders that vigilance remains essential in any caregiving situation.

Finally, it’s vital to acknowledge both sides represented in these reviews—the stark contrast between neglectful environments filled with unpleasant odors or rude management versus compassionate communities where residents thrive among attentive staff members dedicated to personal well-being. The mixed experiences serve as critical lessons for families navigating difficult decisions regarding eldercare placement: choosing an appropriate facility involves thorough investigation beyond surface-level impressions during tours while remaining aware that circumstances may change once residency begins.

These narratives collectively stress the nuanced reality faced by families grappling with elderly care issues: finding suitable environments should never be taken lightly because every detail significantly impacts residents' overall happiness and health outcomes in their later years.

Located in Passaic, New Jersey, this area offers a variety of amenities perfect for senior living. With several places of worship within close proximity, residents can easily maintain their spiritual practices. There are also plenty of dining options, including familiar chains like McDonald's and Wendy's, as well as local favorites like Ming Feng Restaurant and Rutt's Hut. For leisurely activities, there are several parks nearby such as Rutherford Memorial Park and Anderson Park, providing opportunities for outdoor relaxation. Additionally, the area is well-equipped with pharmacies like Walgreens and CVS Pharmacy for convenient access to medications. Transportation options include multiple NJ Transit stations for easy travel around the region. Furthermore, there are reputable healthcare facilities such as St Joseph's Regional Medical Center and Holy Name Medical Center nearby, ensuring quality medical care for residents. This neighborhood provides a comfortable and convenient environment for seniors looking to settle down in Passaic.

Places of Worship

• Clifton Blue Mosque (0.8 miles)
• Bais Torah U'tefilah (0.9 miles)
• Ahavas Israel (1.2 miles)
• Community Church Of Glen Rock (6.7 miles)
• All Saints Episcopal Church (6.9 miles)
• Hawthorne Gospel Church (7.8 miles)

Restaurants

• McDonald's (1 miles)
• Ming Feng Restaurant (1.6 miles)
• The Rock Bar & Grill (1.7 miles)
• La Ziza (1.9 miles)
• Sportsmans' Tavern (2 miles)
• Wendy's (2.4 miles)
• Rutt's Hut (2.7 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)

Parks

• Rutherford Memorial Park (1.7 miles)
• Anderson Park (4.1 miles)
• Paterson Great Falls National Historical Park (4.1 miles)
• Edgemont Memorial Park (4.6 miles)
• Saddle River County Park - Dunkerhook Area (6.2 miles)
• Van Saun County Park (6.4 miles)
• Saddle River County Park (6.8 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (4.1 miles)
• Starbucks (4.3 miles)
• Starbucks (4.9 miles)
• Bogota Press Cafe (5.2 miles)
• Paper Plane Coffee Co. (5.3 miles)
• Panera Bread (6.2 miles)

Theaters

• AMC Clifton Commons 16 (2.5 miles)
• Dreamscape at AMC Garden State Plaza (4.7 miles)
• AMC DINE-IN Shops At Riverside 9 (6.3 miles)
• Cinemark (6.8 miles)

Hospitals

• St Joseph's Regional Medical Center (3 miles)
• Holy Name Medical Center (6.7 miles)

Transportation

• NJT - Watchung Station (4.4 miles)
• NJT - Hawthorne Station (5.5 miles)
• NJT - Frank R. Lautenberg Secaucus Junction Station (7.8 miles)
• NJT - Brick Church Station (8.1 miles)

Physicians

• Paterson Community Health Center (4.5 miles)
• Summit Medical Group (5.4 miles)
• Women First Health Center (7.6 miles)
• Retina Associates of New Jersey PA (7.9 miles)
• Care Station Medical Group (7.9 miles)