For more information about senior living options: (866) 208-4318
3.8 from 55 reviews
5 stars
34
4 stars
3
3 stars
3
2 stars
4
1 stars
11
Overall Review of Spring Hills Home Care
common12 reviews mention this
Care teams are responsive and caring
Residents and families frequently describe staff who stay reachable and respond quickly.
Across the reviews, families describe care teams that are easy to reach and consistently responsive when needs come up. Several reviewers call out specific staff involvement—such as making time for phone calls and visits, collaborating on care strategies, and communicating in ways that keep families feeling informed. Even when residents had loneliness or needed care plan adjustments, reviewers describe the team working through multiple interventions and supporting the transition when it was time for a higher level of care.
common3 reviews mention this
Memory care routines and personal support
Memory care reviews emphasize structured routines and staff who learn residents as people.
In memory care, reviewers describe routines and repeated interactions that helped residents feel grounded, along with staff who take time to know personal preferences. One family describes a move into the memory care setting where staff were reachable and adjusted rules to support independence while staying safe. Another reviewer advises keeping on top of care in memory care, which suggests outcomes can depend on active family involvement.
common9 reviews mention this
Dining is a major swing factor
Dining draws strong reactions, with praise for the presentation and complaints about consistency.
Many reviewers connect the dining experience to day-to-day comfort, mentioning a restaurant-like setting and enjoying specific menu items and desserts. Others report issues such as reduced meal options, salty or cold food, and general dissatisfaction with food quality. A few reviews frame dining alongside broader concerns like cleanliness, while positive reviews pair dining with a warmer, less clinical atmosphere.
common4 reviews mention this
Move-in support feels hands-on
Families often describe a smooth move-in process with admissions help and coordinated support.
Several reviews credit admissions and care-adjacent staff for guiding families through finances, pre-admission steps, and decisions about the right care setting. Reviewers also describe practical support during relocation, including organizing the move and helping with details like room placement. Even when a reviewer’s loved one did not remain long-term, they still highlight the staff member’s effort to find a better fit.
caveat4 reviews mention this
Concerns about turnover, follow-through
Some reviews raise concerns about staffing continuity, communication, and follow-through as needs increase.
Alongside the positive themes, multiple reviews describe problems that can be especially serious when residents need more help, including perceived staff turnover and difficulty getting timely assistance. Some reviewers say management is not readily available to address concerns and that families must advocate closely to get issues resolved. There are also complaints about how information is handled and the level of accommodation during changing care needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Philadelphia International (14 miles away)
Nearby Places of Interest
This part of Cherry Hill, New Jersey offers a convenient and well-connected location for senior living. With multiple pharmacies nearby, accessing medication and healthcare services is easily manageable. There are also a variety of restaurants to choose from for dining out, as well as cafes for socializing or enjoying a cup of coffee. The proximity to hospitals such as Jefferson Cherry Hill Hospital provides peace of mind in case of any medical emergencies. Additionally, there are parks for leisurely walks and relaxation, along with theaters for entertainment options. The area also offers good transportation options with PATCO stations nearby. Overall, this part of Cherry Hill presents a well-rounded and accessible community for seniors looking to enjoy their retirement years.
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Philadelphia International (14 miles away)
Competitive private-room price with close access to cafes, pharmacies, physicians, restaurants, transport, and a hospital.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Fecal Incontinence in Older Adults: A Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts