Laurel Brook Rehabilitation And Healthcare Center in Mount Laurel, NJ
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Information last verified:
3718 Church Road, Mount Laurel, NJ 08054
For more information about senior living options: (844) 490-3973
At Laurel Brook Rehabilitation and Healthcare Center, the cost for a private room is $8,680 per month, which is significantly higher than both the average costs in Burlington County at $6,286 and the broader state average of $5,799 for similar facilities. This price differential highlights the specialized services and amenities that Laurel Brook offers, catering to those seeking a higher standard of rehabilitative care. While it may represent a considerable investment compared to local and state averages, many families may find value in the quality of care provided within this facility.
| Floor plans | Laurel Brook Rehabilitation And Healthcare Center | Burlington County | New Jersey |
|---|---|---|---|
| Private | $8,680 | $6,286 | $5,799 |
The facility is clean and well kept, and the staff are pleasant. The staff are friendly, attentive, and take good care of patients, leaving a positive impression. Sean demonstrates excellent customer service, promptly addressing patient concerns. Monique in Guest Services ensures issues are addressed confidently and effectively. Tanisha Drummond provides great comfort during emotional times, remaining calm and caring. The Laurel Brook team goes above and beyond to meet patient needs and put families at ease. The nurses and therapy staff are exceptional, dedicated, and compassionate, contributing to meaningful recoveries.
They describe the facility as terribly understaffed with a horrible nurse-to-patient ratio, leaving patients in soiled diapers for hours. They report the staff are rude, uncaring, and slow to respond to call buttons, especially on weekends. They claim the building is dirty and smells, with rooms grimy and equipment in disrepair. They recount a death attributed to negligence, where wrong food was served and timely medical follow-up was lacking. They caution others to not place loved ones there, citing neglect and poor communication. They state the communication with families and hospice was deplorable and that medications and medical orders were not followed consistently. They describe a nurse supervisor who was abusive, disrespectful, and even threatened to fight. They say staff were observed partying in the halls and distracted by cell phones rather than attending to residents. They describe memory care residents being herded together in small, dirty spaces with little care. They mention rooms being too hot due to improper temperature control and AC sometimes turned off. They note that some caregivers are undertrained and fail to perform basic tasks like bathing, feeding, or changing. They call the facility a warehouse for human beings, dehumanizing and neglectful. They report statements like “Do NOT place your loved ones here” and “NO STARS” to warn others.Laurel Brook Rehabilitation and Healthcare Center in Mount Laurel is best suited for families prioritizing solid post-acute rehabilitation in a clean, well-maintained environment, with a strong emphasis on therapy-driven recovery and a multi-disciplinary care approach. The community tends to work well for residents who value attentive nursing and therapy teams, and who benefit from language-imbued programming such as a Korean-speaking floor, which helps some families feel confident their loved ones will be understood and engaged. For families seeking a decisive, goal-oriented rehab stay with clear progress toward home, Laurel Brook can deliver meaningful outcomes when the care plan is tightly managed.
Those who should consider alternatives are precisely the families most concerned with staffing consistency, predictable response times, and unambiguous communication. Repeated sentiments across reviews point to variability: on some shifts the aides and nurses are prompt, compassionate, and communicative; on others, response times are slow, and staff engagement wanes. Heavy concerns surface around overall staffing ratios, weekend coverage, and how closely staff adhere to prescribed medical orders. For families needing unwavering reliability, or for residents requiring intensive daily assistance with activities of daily living, other facilities with steadier staffing models may provide a greater sense of security.
The facility’s strongest positives, the cleanliness, the visible courtesy of many frontline workers, and the effectiveness of rehabilitation, often offset the more troubling drawbacks when the goal is a short-term recovery path. Numerous accounts highlight compassionate nurses, attentive aides, and a therapy program that produces tangible improvements in mobility, strength, and confidence. The rehab team frequently earns praise for practical, hands-on care and for maintaining a respectful, patient-centered atmosphere. When the focus is to regain function and return home, these advantages can feel decisive, especially in conjunction with a well-organized admissions and care-coordination process.
However, the main drawbacks cannot be dismissed. A substantial thread of reviews reports uneven attentiveness, inconsistent communication, and, in some cases, dangerous lapses in care. Families cite miscommunication about medications, delays in addressing urgent needs, and, at times, gaps between hospital prescriptions and on-site administration. These concerns extend into long-term care as well as short-term rehab, with some families describing distressing experiences during transitions, and others recounting declines in responsiveness during night shifts. Temperature control, room safety features, and room size also appear as recurring practical friction points that color the overall impression.
For families evaluating Laurel Brook, a disciplined, plan-forward approach is essential. Before committing, schedule a thorough on-site tour with a focused agenda: inspect the rehab gym and therapy spaces, observe an actual therapy session, and verify the cadence and consistency of PT/OT services. Request to review a current care plan, medication administration protocol, and a documented method for family updates. Ask for the assigned care manager or liaison, and insist on a clear communication channel for urgent concerns. If language support matters, confirm the availability of bilingual or culturally specific staff on the floor that will serve your loved one. This is not a facility to “trust the process” blindly; it rewards families who lock in specifics about staffing, schedules, and escalation paths.
Unit-by-unit realities matter here. The rehab wing, in particular, has produced remarkable recoveries for many residents and is often complimented for its proactive therapists and engaged nursing staff. Yet the long-term or memory-care environments receive a more mixed verdict, with several reviews flagging under-staffing and inconsistent oversight. Prospective families should be ready to address care plans at length, ensuring that ongoing needs, pain management, wound care, daily hygiene, and timely medication, receive documented, accountable action. Environmental concerns such as room layout and temperature can also affect comfort and should be validated during a visit.
In the end, Laurel Brook presents a practical win-for- rehabilitation families who are prepared to participate actively in the care process and demand disciplined oversight. For those whose priority is a consistently high level of daily staffing, unwavering communication, and transparent, hospital-grade coordination, alternatives may offer greater peace of mind. If Laurel Brook is pursued, enter with a concrete care blueprint, insist on assigned leaders who will follow that plan, and establish explicit checkpoints for progress and safety. The facility can deliver real value, but success hinges on proactive family involvement and rigorous, ongoing oversight to offset the episodic gaps that show up in reviews.
220 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Brook Rehabilitation And Healthcare Center in Mount Laurel, NJ is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community boasts a beauty salon where residents can pamper themselves, while also providing access to cable or satellite TV for entertainment. Community operated transportation ensures residents can easily get around, with a computer center allowing them to stay connected and engaged.
Residents can enjoy their meals in the elegant dining room, where restaurant-style dining is provided. For those who prefer more casual settings, there are three cafes nearby. The on-site fitness room and wellness center cater to the physical well-being of residents, while the gaming room and small library offer additional recreational opportunities.
Private bathrooms ensure privacy, while housekeeping services keep the living environment clean and comfortable. Move-in coordination is available to assist new residents with their transition. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature.
The dedicated care team at Laurel Brook Rehabilitation And Healthcare Center provides 24-hour call system support and supervision. They offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents receive the correct dosage at the right time.
The community acknowledges individual dietary needs by offering special dietary restrictions options and diabetes diets. Meal preparation and service are taken care of by the staff.
To keep residents mentally stimulated, Laurel Brook Rehabilitation And Healthcare Center has implemented a mental wellness program along with scheduled daily activities. Residents can also partake in planned day trips organized by the community or create their own resident-run activities.
Conveniently located near several amenities, pharmacies, physicians' offices, restaurants, parks,and hospitals make it easy for residents to access necessary services.
Overall, Laurel Brook Rehabilitation And Healthcare Center is focused on providing an engaging lifestyle combined with high-quality care services for seniors in need of assisted living support in Mount Laurel, NJ area.
At Laurel Brook Rehabilitation and Healthcare Center, the cost for a private room is $8,680 per month, which is significantly higher than both the average costs in Burlington County at $6,286 and the broader state average of $5,799 for similar facilities. This price differential highlights the specialized services and amenities that Laurel Brook offers, catering to those seeking a higher standard of rehabilitative care. While it may represent a considerable investment compared to local and state averages, many families may find value in the quality of care provided within this facility.
Laurel Brook Rehabilitation And Healthcare Center is located at 3718 Church Road, Mount Laurel, NJ 08054 in Burlington County, New Jersey
Laurel Brook Rehabilitation And Healthcare Center on seniors.fyi includes 14 photos including images showing interior, decor, lobby, healthcare, lighting, waiting area, seating area, artwork, and more.
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Interior
Decor
Living Room
Building
Lighting
Entrance
Artwork
Seating Area
Outdoor
Wall Art
Waiting Area
Healthcare
