Avista Healthcare

Pros

• The staff is very friendly and accommodating, making families feel welcomed and cared for at the facility.
• The nurses provide prompt assistance and are pleasant to interact with, ensuring that residents' needs are met quickly.
• The facility is clean and well-maintained, contributing to a positive living environment for residents.
• Many family members appreciate the compassionate care their loved ones receive from both nursing and therapy staff.
• Overall satisfaction with the food has been expressed, with some meals being described as balanced and tasty.
• Residents enjoy activities offered at the facility, such as trips and movie nights, enhancing their overall experience.
• Communication between staff and family members is effective, keeping relatives informed about their loved ones' care.
• A few family members feel that their loved ones are happy in the facility and do not have significant complaints about their stay.

Cons

• The morning staff are good, but the night staff lacks consistency, as there is always someone different each day.
• The food could be better; some residents are not enjoying the meals provided.
• There was a delay in receiving medication, taking 1.5 hours on a couple of occasions.
• My loved one went in feeling okay but returned feeling sick after being told she was fine at the facility.
• Some staff members have not been very nice, causing dissatisfaction among residents.
• While nursing care is good overall, there are suggestions for improvement in the effectiveness of certain staff members and how residents are fed.
• One resident experienced a longer duration of having pureed food than necessary, resulting in complaints about their meal situation.

Review

The experiences shared by families regarding their loved ones’ stay at Avista Healthcare paint a multifaceted picture of care, service quality, and overall satisfaction. Many reviewers began by expressing their appreciation for the warm welcome they received upon arrival. Families noted that staff members treated both them and their relatives with kindness and respect. This sense of community spirit was particularly appreciated during what can often be a challenging time for families seeking specialized care for their loved ones. The attentiveness of the staff, notably including nurses, caregivers, and therapists, played a significant role in fostering this welcoming atmosphere.

A prominent feature in several reviews was praise for the quality of service rendered to patients. Caretakers were reported to be diligent and attentive; families felt reassured knowing that their loved ones were in capable hands. One reviewer mentioned that when her loved one used the call bell, help arrived promptly. Nurses were described as pleasant and accommodating, consistently addressing the needs of residents without delay. Such prompt attention contributed not only to positive health outcomes but also increased family confidence in the establishment’s commitment to patient care.

Despite many positive aspects highlighted by reviewers, there were some concerns about consistency among nighttime staff members. Observations indicated that the lack of a regular presence at night may have affected patient comfort levels. While caregivers provided excellent support during daytime shifts, nights proved less predictable due to varying personnel each evening. This inconsistency raised questions about whether patients would receive uniform care experience throughout their stay.

Another area brought up in multiple comments was food quality and dining experiences within the facility. Some family members noted satisfaction with meal presentation and nutritional value but expressed disappointment regarding specific preferences or dietary restrictions being met adequately. There were mentions of meals not being enjoyed by all residents; one person specifically commented on her mother’s discontent with available options—a sentiment echoed by others who hoped for enhancements in meal variety or taste. It appeared that improving food choices could lead to higher overall satisfaction ratings from families.

While cleanliness and hygiene standards received commendation from several respondents, suggesting that Avista maintained a tidy environment free from unpleasant odors typical of similar facilities, concerns over equipment availability surfaced as well. Reviewers compared Avista unfavorably against other rehab centers they had encountered previously regarding equipment diversity when it came to rehabilitation practices utilized within therapy sessions—highlighting an area ripe for potential improvement despite high marks given to nursing staff competency.

Lastly, communication between staff and family members was generally praised across the board; many remarked on how well-informed they felt about their loved one's status through consistent outreach from facility employees whenever an issue arose or changes occurred concerning treatment plans or progress updates related to rehabilitation efforts. However, certain experiences did raise red flags where frustrations emerged around perceived discrepancies relating communication—such as accounts where expectations set forth did not align with observed realities upon discharge—that left significant apprehension lingering among some families about transparency surrounding care provisions experienced at Avista Healthcare.

In summary, while reviews suggest substantial strengths—like compassionate caregiving teams dedicated service delivery complemented by suitable cleanliness practices—the feedback also reveals areas necessitating growth such as consistent staffing protocols at night hours alongside improvements towards dietary offerings ensuring all residents feel satisfactory catered-to during meals served throughout residency periods within this healthcare setting overall remain essential considerations worth pursuing further development opportunities insightfully illustrated herein through collective narratives spanning varied personal journeys undertaken alongside countless individuals entrusted into trusted management under Avista's continual oversight moving forward!

This part of Cherry Hill, New Jersey, offers a convenient and vibrant community for seniors looking to settle down. With multiple pharmacies such as CVS and Walgreens within close proximity, access to healthcare resources is readily available. Nearby hospitals like Jefferson Cherry Hill Hospital provide top-notch medical care. Residents can enjoy a variety of dining options at restaurants like Ponzio's Diner-Bakery-Bar and The Capital Grille. For those who enjoy coffee shops, cafes like Starbucks and Jersey Java & Tea are nearby. Transportation options include the PATCO Westmont Station for easy commuting. There are also several parks in the area where seniors can relax and enjoy nature, plus theaters like Landmark Theatres - Ritz Five for entertainment. Overall, this part of Cherry Hill offers a well-rounded community with amenities that cater to senior living needs.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.3 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.7 miles)
• Wegmans (1.7 miles)
• Rite Aid (2.3 miles)
• Walgreens (3 miles)

Hospitals

• Jefferson Cherry Hill Hospital (0.7 miles)
• Cooper University Hospital (6.1 miles)
• Jefferson Stratford Hospital (6.7 miles)
• Virtua Voorhees Hospital (7 miles)
• Aria Health (7.7 miles)
• Episcopal Hospital (8 miles)

Restaurants

• Ponzio's Diner-Bakery-Bar (1 miles)
• The Capital Grille (1.8 miles)
• Bob Evans (2.2 miles)
• Yard House (2.4 miles)
• Walt Whitman Service Area (2.7 miles)
• The Kettle & Grille (4.1 miles)
• Chick-Fil-A (4.3 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (2.4 miles)
• Jersey Java & Tea (2.5 miles)
• ReAnimator Coffee (7.5 miles)
• La Colombe Coffee Roasters (7.7 miles)
• Starbucks (8.1 miles)

Transportation

• PATCO Westmont Station (2.7 miles)
• PATCO/NJ Transit: Lindenwold Station (6.3 miles)

Physicians

• Rothman Institute (3.5 miles)
• South Jersey Skin Care (3.5 miles)
• Advocare Heights Primary Care (4.2 miles)
• Cooper Medical Building 1 (5.2 miles)
• Cooper Internal Medicine (5.3 miles)
• Heymann Manders & Green (5.3 miles)
• Advocare Marlton Pediatrics (5.4 miles)

Parks

• Country Farms Park (6 miles)
• Womrath Park (7.4 miles)
• Penn's Landing (7.4 miles)
• Race Street Pier (7.5 miles)
• Palmer Park Farmers Market (7.7 miles)
• Piazza Dog Park (7.7 miles)
• Palmer Doggie Depot (7.8 miles)

Theaters

• Landmark Theatres - Ritz Five (7.7 miles)