Avista Healthcare is a nursing home community in Cherry Hill, NJ.
Information last verified:
3025 Chapel Avenue West, Cherry Hill, NJ 08002
For more information about senior living options: (866) 208-4318
4.2 from 148 reviews
5 stars
97
4 stars
23
3 stars
3
2 stars
5
1 stars
20
Overall Review of Avista Healthcare
common34 reviews mention this
Staff care and professionalism stand out
Residents and visitors repeatedly describe staff as caring, professional, and attentive to needs.
Across many reviews, residents’ families and visitors say staff are kind, responsive, and easy to work with day to day. Multiple mentions highlight nurses and aides taking action when something is needed, along with frequent check-ins and supportive communication. Even reviewers who had serious complaints still describe pockets of professionalism from certain clinicians or therapy teams.
differentiator11 reviews mention this
Hospitality director Megan is pivotal
Megan’s hospitality leadership comes through as a consistent point of comfort for families.
Several reviewers specifically call out Megan for being thoughtful, patient, and consistently present. Families describe welcome gestures, keeping them updated, and making residents feel at home, with check-ins that go beyond basic contact. Even where the overall experience is negative, one review still credits Megan as the most knowledgeable person on-site.
common22 reviews mention this
Facility cleanliness and bright look
Residents and visitors commonly mention the building feels clean, bright, and well kept.
A repeated theme is that the facility looks clean and welcoming, with some reviewers noting a lack of the usual “nursing home” smell. Several comments also mention rooms being kept clean and the overall environment feeling bright. A smaller number of reviews express the opposite, describing worn walls or a need for improvements.
common16 reviews mention this
Food is mixed but often praised
Dining quality is a common topic, with many reviewers saying the food is tasty or good.
Many reviews describe the food positively, including meals being delicious, tasty, well balanced, or hot. Some families also mention residents getting enough to eat and enjoying what’s served. At the same time, there are a few complaints about meal quality and preferences not matching what residents want.
caveat18 reviews mention this
Care responsiveness and staffing draw concern
Some reviews raise concerns about call-bell response, monitoring, and staffing consistency.
While many reviewers describe attentive care and timely help, several others report the opposite—call bells not being answered for extended periods and patients left without frequent checks. Multiple negative reviews also mention missed monitoring needs, delayed updates, or difficulties related to specialized care and emergency response. Taken together with the positive feedback, residents’ experience appears uneven across units and situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
162 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Philadelphia International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Kosher
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Cherry Hill, New Jersey, offers a convenient and vibrant community for seniors looking to settle down. With multiple pharmacies such as CVS and Walgreens within close proximity, access to healthcare resources is readily available. Nearby hospitals like Jefferson Cherry Hill Hospital provide top-notch medical care. Residents can enjoy a variety of dining options at restaurants like Ponzio's Diner-Bakery-Bar and The Capital Grille. For those who enjoy coffee shops, cafes like Starbucks and Jersey Java & Tea are nearby. Transportation options include the PATCO Westmont Station for easy commuting. There are also several parks in the area where seniors can relax and enjoy nature, plus theaters like Landmark Theatres - Ritz Five for entertainment. Overall, this part of Cherry Hill offers a well-rounded community with amenities that cater to senior living needs.
Avista Healthcare on seniors.fyi includes 6 photos including images showing interior, bedroom, reception desk, office, reception, lobby, lighting, decor, and more.
Nearby Communities
Jewish Federation Apartments
Cherry Hill, NJ
Convenient access to nearby dining, pharmacies, physicians, and a hospital.
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Avista Healthcare photos
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Interior
Decor
Bedroom
Dining
Office
Interior
Decor, Lighting, Lobby, and Reception
Bedroom
Dining, Chandelier, and Dining Table
Office and Reception Desk
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162 resident community capacity
Skilled Nursing Facility
Activities on-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Philadelphia International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Convenient access to nearby dining, pharmacies, physicians, and a hospital.
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