Avista Healthcare

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Avista Healthcare

3025 Chapel Avenue West, Cherry Hill, NJ 08002

For more information about senior living options: (844) 490-3973

4.2 from 30 reviews
5 stars
14
4 stars
13
3 stars
1
2 stars
0
1 stars
2

Skilled Nursing Facility

Overall Review of Avista Healthcare

Pros

  • pro The staff is very friendly and accommodating, making families feel welcomed and cared for at the facility.
  • pro The nurses provide prompt assistance and are pleasant to interact with, ensuring that residents' needs are met quickly.
  • pro The facility is clean and well-maintained, contributing to a positive living environment for residents.
  • pro Many family members appreciate the compassionate care their loved ones receive from both nursing and therapy staff.
  • pro Overall satisfaction with the food has been expressed, with some meals being described as balanced and tasty.
  • pro Residents enjoy activities offered at the facility, such as trips and movie nights, enhancing their overall experience.
  • pro Communication between staff and family members is effective, keeping relatives informed about their loved ones' care.
  • pro A few family members feel that their loved ones are happy in the facility and do not have significant complaints about their stay.

Cons

  • pro The morning staff are good, but the night staff lacks consistency, as there is always someone different each day.
  • pro The food could be better; some residents are not enjoying the meals provided.
  • pro There was a delay in receiving medication, taking 1.5 hours on a couple of occasions.
  • pro My loved one went in feeling okay but returned feeling sick after being told she was fine at the facility.
  • pro Some staff members have not been very nice, causing dissatisfaction among residents.
  • pro While nursing care is good overall, there are suggestions for improvement in the effectiveness of certain staff members and how residents are fed.
  • pro One resident experienced a longer duration of having pureed food than necessary, resulting in complaints about their meal situation.

Review

The experiences shared by families regarding their loved ones’ stay at Avista Healthcare paint a multifaceted picture of care, service quality, and overall satisfaction. Many reviewers began by expressing their appreciation for the warm welcome they received upon arrival. Families noted that staff members treated both them and their relatives with kindness and respect. This sense of community spirit was particularly appreciated during what can often be a challenging time for families seeking specialized care for their loved ones. The attentiveness of the staff, notably including nurses, caregivers, and therapists, played a significant role in fostering this welcoming atmosphere.

A prominent feature in several reviews was praise for the quality of service rendered to patients. Caretakers were reported to be diligent and attentive; families felt reassured knowing that their loved ones were in capable hands. One reviewer mentioned that when her loved one used the call bell, help arrived promptly. Nurses were described as pleasant and accommodating, consistently addressing the needs of residents without delay. Such prompt attention contributed not only to positive health outcomes but also increased family confidence in the establishment’s commitment to patient care.

Despite many positive aspects highlighted by reviewers, there were some concerns about consistency among nighttime staff members. Observations indicated that the lack of a regular presence at night may have affected patient comfort levels. While caregivers provided excellent support during daytime shifts, nights proved less predictable due to varying personnel each evening. This inconsistency raised questions about whether patients would receive uniform care experience throughout their stay.

Another area brought up in multiple comments was food quality and dining experiences within the facility. Some family members noted satisfaction with meal presentation and nutritional value but expressed disappointment regarding specific preferences or dietary restrictions being met adequately. There were mentions of meals not being enjoyed by all residents; one person specifically commented on her mother’s discontent with available options—a sentiment echoed by others who hoped for enhancements in meal variety or taste. It appeared that improving food choices could lead to higher overall satisfaction ratings from families.

While cleanliness and hygiene standards received commendation from several respondents, suggesting that Avista maintained a tidy environment free from unpleasant odors typical of similar facilities, concerns over equipment availability surfaced as well. Reviewers compared Avista unfavorably against other rehab centers they had encountered previously regarding equipment diversity when it came to rehabilitation practices utilized within therapy sessions—highlighting an area ripe for potential improvement despite high marks given to nursing staff competency.

Lastly, communication between staff and family members was generally praised across the board; many remarked on how well-informed they felt about their loved one's status through consistent outreach from facility employees whenever an issue arose or changes occurred concerning treatment plans or progress updates related to rehabilitation efforts. However, certain experiences did raise red flags where frustrations emerged around perceived discrepancies relating communication—such as accounts where expectations set forth did not align with observed realities upon discharge—that left significant apprehension lingering among some families about transparency surrounding care provisions experienced at Avista Healthcare.

In summary, while reviews suggest substantial strengths—like compassionate caregiving teams dedicated service delivery complemented by suitable cleanliness practices—the feedback also reveals areas necessitating growth such as consistent staffing protocols at night hours alongside improvements towards dietary offerings ensuring all residents feel satisfactory catered-to during meals served throughout residency periods within this healthcare setting overall remain essential considerations worth pursuing further development opportunities insightfully illustrated herein through collective narratives spanning varied personal journeys undertaken alongside countless individuals entrusted into trusted management under Avista's continual oversight moving forward!

Features

Housing

  • 162 resident community capacity 162 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Philadelphia International (13 miles away) Philadelphia International (13 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Avista Healthcare in Cherry Hill, NJ is a premier assisted living community that offers exceptional care and a wide range of amenities to enhance the lives of its residents. With a focus on comfort and convenience, Avista Healthcare provides a warm and inviting atmosphere where seniors can thrive.

The community boasts numerous amenities to cater to the needs and preferences of its residents. Each apartment is fully furnished and features individual air-conditioning for optimal comfort. A beautician is available on-site, offering convenient beauty salon services to help residents look and feel their best. Cable or satellite TV is provided for entertainment, along with Wi-Fi/high-speed internet access for staying connected.

Avista Healthcare understands the importance of transportation for seniors, which is why they offer both community operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments. Residents can easily get around and explore the nearby cafes, pharmacies, physicians' offices, restaurants, and hospitals.

The community also encourages an active lifestyle with a variety of amenities designed for physical activity and mental stimulation. A fitness room is available for exercise enthusiasts, while a gaming room offers opportunities for friendly competition. Outdoor common areas and gardens provide serene spaces for relaxation and socializing.

Dining at Avista Healthcare is a delightful experience. Restaurant-style dining ensures residents enjoy delicious meals prepared by professional chefs. Special dietary restrictions are accommodated, including kosher options. Meals are provided throughout the day to meet each resident's nutritional needs.

Care services at Avista Healthcare are second to none. The community offers 24-hour supervision along with a 24-hour call system for immediate assistance when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Diabetes diets are carefully followed, while high acuity care is available for those requiring specialized attention. Incontinence care is provided with utmost sensitivity.

Residents can also benefit from the mental wellness program offered at Avista Healthcare. The community believes in holistic care and ensures each resident's emotional well-being is nurtured. Planned daily activities, community-sponsored events, and resident-run activities guarantee a vibrant social life for all.

With its exceptional care, extensive amenities, and convenient location near various facilities, Avista Healthcare in Cherry Hill, NJ is the ideal choice for seniors seeking a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

This part of Cherry Hill, New Jersey, offers a convenient and vibrant community for seniors looking to settle down. With multiple pharmacies such as CVS and Walgreens within close proximity, access to healthcare resources is readily available. Nearby hospitals like Jefferson Cherry Hill Hospital provide top-notch medical care. Residents can enjoy a variety of dining options at restaurants like Ponzio's Diner-Bakery-Bar and The Capital Grille. For those who enjoy coffee shops, cafes like Starbucks and Jersey Java & Tea are nearby. Transportation options include the PATCO Westmont Station for easy commuting. There are also several parks in the area where seniors can relax and enjoy nature, plus theaters like Landmark Theatres - Ritz Five for entertainment. Overall, this part of Cherry Hill offers a well-rounded community with amenities that cater to senior living needs.

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.3 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.7 miles)
  • Wegmans (1.7 miles)
  • Rite Aid (2.3 miles)
  • Walgreens (3 miles)

Hospitals

  • Jefferson Cherry Hill Hospital (0.7 miles)
  • Cooper University Hospital (6.1 miles)
  • Jefferson Stratford Hospital (6.7 miles)
  • Virtua Voorhees Hospital (7 miles)
  • Aria Health (7.7 miles)
  • Episcopal Hospital (8 miles)

Restaurants

  • Ponzio's Diner-Bakery-Bar (1 miles)
  • The Capital Grille (1.8 miles)
  • Bob Evans (2.2 miles)
  • Yard House (2.4 miles)
  • Walt Whitman Service Area (2.7 miles)
  • The Kettle & Grille (4.1 miles)
  • Chick-Fil-A (4.3 miles)

Cafes

  • Starbucks (2.3 miles)
  • Starbucks (2.4 miles)
  • Jersey Java & Tea (2.5 miles)
  • ReAnimator Coffee (7.5 miles)
  • La Colombe Coffee Roasters (7.7 miles)
  • Starbucks (8.1 miles)

Transportation

  • PATCO Westmont Station (2.7 miles)
  • PATCO/NJ Transit: Lindenwold Station (6.3 miles)

Physicians

  • Rothman Institute (3.5 miles)
  • South Jersey Skin Care (3.5 miles)
  • Advocare Heights Primary Care (4.2 miles)
  • Cooper Medical Building 1 (5.2 miles)
  • Cooper Internal Medicine (5.3 miles)
  • Heymann Manders & Green (5.3 miles)
  • Advocare Marlton Pediatrics (5.4 miles)

Parks

  • Country Farms Park (6 miles)
  • Womrath Park (7.4 miles)
  • Penn's Landing (7.4 miles)
  • Race Street Pier (7.5 miles)
  • Palmer Park Farmers Market (7.7 miles)
  • Piazza Dog Park (7.7 miles)
  • Palmer Doggie Depot (7.8 miles)

Theaters

  • Landmark Theatres - Ritz Five (7.7 miles)

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