Avista Healthcare in Cherry Hill, NJ
Save3025 Chapel Avenue West, Cherry Hill, NJ 08002
For more information about senior living options: (844) 490-3973
The staff are attentive, kind, and friendly. Megan and the team provide compassionate, thorough care and keep families updated. The facility creates a welcoming, homelike environment from the moment residents arrive. The administrator Matthew and the leadership are attentive, professional, and responsive. The PT/OT team delivers excellent care and helps residents regain independence. The nursing and aides are caring, patient, and dedicated to residents. The facility is clean, well-maintained, and offers tasty, well-prepared meals. Front desk and admissions personnel contribute to a warm, helpful first impression.
The facility is described as unsafe and neglectful, with a loved one needing to be removed by calling 911. The staff are said to show a disturbing lack of compassion and attentiveness, leaving the patient in soiled clothing. It is labeled the worst place ever in every aspect. The rehab is described as awful and disappointing, with concerns about neglect and safety. The meals and communication are problematic, including breakfast with chunky milk and calls going unanswered. Some staff are not kind and medications can be delayed up to 1.5 hours. The reviewer would not recommend this facility to anyone. The facility is described as nasty, with beat-up, rusty walls.Avista Healthcare in Cherry Hill is best suited for families prioritizing an active rehabilitation environment where therapy drives the pace of care and staff consistently communicate with loved ones. The community tends to attract residents who respond well to hands-on PT/OT, daily family updates, and a homelike atmosphere. For families that value responsive nursing, clear progress reporting, and a welcoming front-of-house environment, Avista often checks the right boxes. Those needing a care plan built around high-acuity medical oversight, unwavering staffing rigor on every shift, or a cost structure with fewer surprises may want to consider alternatives.
The strongest positives come from the people who work there. Across many reviews, staff are described as attentive, kind, and genuinely involved in residents' daily well-being. Families highlight therapists who are focused and encouraging, with particular praise for the PT/OT team and for nursing staff who stay connected with loved ones. Administrators and front-desk teams frequently receive commendations for professionalism and accessibility, contributing to a sense that the facility cares deeply about residents and their families. Cleanliness, a welcoming atmosphere, and well-regarded meals add to the impression of a facility that takes daily quality seriously.
Yet the community's path is not without jagged edges. A core concern in several reviews centers on safety and consistency: stories of neglect or mistreatment surface alongside warnings about understaffing, delayed response to call lights, and uneven adherence to care protocols. Some families recount experiences where essential needs were not promptly met, medications were delayed, or critical safety measures were not consistently applied. There are also voices describing discharge and record-handling gaps, lost personal items, and gaps in administration accessibility. In short, while many praise the care team, a subset of experiences raises questions about reliability on busy days and during shift transitions.
Those tensions are not universal, and many reviews illustrate how the facility's strengths can offset the drawbacks. When therapy is effective and communication flows - nurses and therapists coordinating closely, care plans updated, and families kept in the loop - the rehab experience becomes tangible: mobility improves, independence returns, and residents participate more fully in daily activities. Positive feedback about the front-office experience, fragrance and ambiance of the building, and the responsiveness of administrators reinforces the sense that Avista can deliver on respectful, person-centered care. Some families also note improvements over time, especially where management changes or closer oversight have occurred, reinforcing the message that accountability and culture matter deeply.
For families evaluating a move, practical diligence matters. Verify staffing levels specific to the shifts most relevant to the loved one, request face-to-face introductions with the PT/OT team, and ask for a current, detailed care plan with safety protocols, hydration plans, and medication management. Observe call-light responsiveness during a tour, inquire about meal variety and texture options, and review recent quality metrics or inspection results. Speak with current residents or family councils if possible, and insist on seeing how the administration handles concerns and discharge planning. These steps filter out the loudest complaints and illuminate whether Avista's strengths align with particular care needs.
The bottom line is clear. Avista Healthcare can be a solid, rehab-forward choice for families who prize high-quality therapy, visible staff engagement, and steady family communication, especially when those elements are supported by a respectful, clean, and welcoming environment. However, prospective buyers should enter with eyes open about the real risks identified in some reviews: understaffing on certain shifts, variable responsiveness, and experiences where safety and administration did not meet expectations. If safety consistency, predictable medication management, and budget predictability are paramount, alternatives with a more uniform staffing model or different cost structures may serve better. For the right family, Avista remains a credible option worth a thorough, in-person assessment before deciding.
162 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avista Healthcare in Cherry Hill, NJ is a premier assisted living community that offers exceptional care and a wide range of amenities to enhance the lives of its residents. With a focus on comfort and convenience, Avista Healthcare provides a warm and inviting atmosphere where seniors can thrive.
The community boasts numerous amenities to cater to the needs and preferences of its residents. Each apartment is fully furnished and features individual air-conditioning for optimal comfort. A beautician is available on-site, offering convenient beauty salon services to help residents look and feel their best. Cable or satellite TV is provided for entertainment, along with Wi-Fi/high-speed internet access for staying connected.
Avista Healthcare understands the importance of transportation for seniors, which is why they offer both community operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments. Residents can easily get around and explore the nearby cafes, pharmacies, physicians' offices, restaurants, and hospitals.
The community also encourages an active lifestyle with a variety of amenities designed for physical activity and mental stimulation. A fitness room is available for exercise enthusiasts, while a gaming room offers opportunities for friendly competition. Outdoor common areas and gardens provide serene spaces for relaxation and socializing.
Dining at Avista Healthcare is a delightful experience. Restaurant-style dining ensures residents enjoy delicious meals prepared by professional chefs. Special dietary restrictions are accommodated, including kosher options. Meals are provided throughout the day to meet each resident's nutritional needs.
Care services at Avista Healthcare are second to none. The community offers 24-hour supervision along with a 24-hour call system for immediate assistance when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Diabetes diets are carefully followed, while high acuity care is available for those requiring specialized attention. Incontinence care is provided with utmost sensitivity.
Residents can also benefit from the mental wellness program offered at Avista Healthcare. The community believes in holistic care and ensures each resident's emotional well-being is nurtured. Planned daily activities, community-sponsored events, and resident-run activities guarantee a vibrant social life for all.
With its exceptional care, extensive amenities, and convenient location near various facilities, Avista Healthcare in Cherry Hill, NJ is the ideal choice for seniors seeking a comfortable and fulfilling assisted living experience.
This part of Cherry Hill, New Jersey, offers a convenient and vibrant community for seniors looking to settle down. With multiple pharmacies such as CVS and Walgreens within close proximity, access to healthcare resources is readily available. Nearby hospitals like Jefferson Cherry Hill Hospital provide top-notch medical care. Residents can enjoy a variety of dining options at restaurants like Ponzio's Diner-Bakery-Bar and The Capital Grille. For those who enjoy coffee shops, cafes like Starbucks and Jersey Java & Tea are nearby. Transportation options include the PATCO Westmont Station for easy commuting. There are also several parks in the area where seniors can relax and enjoy nature, plus theaters like Landmark Theatres - Ritz Five for entertainment. Overall, this part of Cherry Hill offers a well-rounded community with amenities that cater to senior living needs.
Avista Healthcare is located at 3025 Chapel Avenue West, Cherry Hill, NJ 08002 in Camden County, New Jersey
Avista Healthcare on seniors.fyi includes 6 photos including images showing interior, bedroom, reception desk, office, reception, lobby, lighting, decor, and more.
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