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3.8 from 30 reviews
5 stars
18
4 stars
4
3 stars
0
2 stars
0
1 stars
8
Overall Review of Senior Helpers - Cherry Hill, NJ
differentiator5 reviews mention this
Memory support is part of the service
Residents and families describe help for dementia care needs.
Several reviews describe caregivers supporting loved ones with dementia, including people coming from (or living alongside) memory care and nursing care situations. One family also describes around-the-clock companion coverage while they handled next steps. Others describe in-home day-to-day support that helped their loved one stay engaged, along with adjustments to the caregiver match after the first visit.
common10 reviews mention this
Caregivers are described as compassionate
Communication and compassion from caregivers are repeatedly mentioned.
Across many reviews, families say the staff and caregivers are kind, patient, and communicative. Reviewers describe feeling heard during difficult situations and crediting specific caregivers for punctual, reliable help with comfort and day-to-day needs. Several also mention that the office team communicates clearly and follows up after early visits, including sharing candidate profiles to speed up the process.
caveat5 reviews mention this
Coverage can be inconsistent
Some families report missed shifts or late arrivals.
A recurring negative theme is inconsistency in scheduling, including days when caregivers do not show up and situations where coverage is delayed. Some reviewers describe leaving a loved one without appropriate support, including while dealing with dementia needs or hospice. Others mention a lack of consistency across aides, which made care feel less stable during the time they needed support most.
caveat4 reviews mention this
Deposits and reimbursements are disputed
Some reviews raise concerns about refunds and charges.
Several negative reviews mention money issues tied to deposits and reimbursement promises. Reviewers describe paying deposits and then not receiving refunds as expected, even after repeated conversations. Others mention being owed payment for unused services and also being billed for additional charges.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Philadelphia International (13 miles away)
Nearby Places of Interest
This part of Cherry Hill, New Jersey offers a diverse range of amenities that cater to the needs and interests of seniors looking for a vibrant community. With a variety of restaurants such as Ponzio's Diner-Bakery-Bar and The Capital Grille, as well as convenient pharmacy options like CVS and Walgreens nearby, residents have easy access to dining and healthcare services. Additionally, the proximity to hospitals like Jefferson Cherry Hill Hospital provides peace of mind in case of any medical emergencies. For leisure and social activities, there are cafes like Jersey Java & Tea and Starbucks where seniors can enjoy a cup of coffee with friends. Transportation options such as the PATCO Westmont Station make it easy for residents to explore the surrounding areas. Parks like Country Farms Park offer opportunities for outdoor recreation and relaxation, while theaters like Landmark Theatres - Ritz Five provide entertainment options for those who enjoy cultural experiences. Overall, this part of Cherry Hill presents a lively and convenient environment for seniors looking to enjoy their retirement years in a dynamic community.
The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.
Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
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Philadelphia International (13 miles away)
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