Senior Helpers - Cherry Hill, NJ
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1060 N Kings Hwy, Suite 100, Cherry Hill, NJ 08034
For more information about senior living options: (844) 490-3973
The service provided by Senior Helpers of South Jersey is regarded as excellent, with an A++ rating for their caregivers. Senior Helpers is recognized as a great resource for assisting families with maintaining home upkeep and providing companionship for loved ones with dementia. Julie's assistance in emailing profiles of candidates facilitated a quicker hiring process for clients.
The agency pretended to follow requests but ultimately failed to provide adequate full-time care. Aides lacked basic cooking skills and disregarded food storage guidelines, leading to wasted food. They charged over $2000 as a deposit without providing the promised services or refunding the money. Staff shortages left a bed-bound elderly person without coverage from the beginning. Consistency was lacking as different aides were sent daily, causing confusion and frustration. The agency was late multiple times for scheduled visits, exacerbating stress for the family. Unfulfilled promises of reimbursement led to ongoing financial disputes, with owed amounts remaining unpaid. Customers received unexpected bills despite not receiving the agreed-upon services.Senior Helpers has garnered a mix of reviews from clients, presenting a picture that ranges from commendation to outright disappointment. The experiences shared by families seeking care for their loved ones highlight critical aspects of the service, notably its reliability and the competency of caregivers. While some clients appreciate the support provided, others paint a troubling picture that raises significant concerns about trust and responsiveness from the agency.
One recurring issue faced by multiple reviewers is the failure of Senior Helpers to deliver on promised service levels. Clients reported that aides often arrived late or failed to show up altogether, leading to distressing situations for families already dealing with challenging caregiving scenarios. For instance, one family described having hired Senior Helpers specifically to provide overnight care for their bed-bound stepfather but found themselves in a bind as aides consistently arrived hours late or did not arrive at all. This inconsistency not only adds unnecessary strain during an already difficult time but also underscores potential systemic issues within the organization.
Compounding these challenges is the significant financial burden experienced by some clients. Individuals who paid substantial deposits or fees for services expressed frustration over their inability to receive refunds for unused care. One reviewer noted a deposit exceeding $2,000 was taken without any services being rendered, while another mentioned a pending reimbursement of $1,300 for services that never materialized. Such financial disputes can lead to feelings of betrayal and distrust towards the agency, undermining what should be a supportive relationship.
In addition to tardiness and financial woes, several complaints have been made regarding the qualifications and training of the aides provided by Senior Helpers. Families were dismayed to find that some caregivers lacked essential skills needed for basic tasks—such as cooking—resulting in wasted food and increased stress for families managing dietary needs. Instances cited included aides who were unable even to prepare simple meals like ham and cheese sandwiches, raising concerns about whether proper training protocols are in place at the agency.
Despite this backdrop of dissatisfaction among various clients, there exists a contrasting narrative shared by some satisfied customers who commend Senior Helpers’ services. Positive reviews highlight instances where caregivers displayed exceptional dedication and competence while assisting elderly parents facing cognitive challenges such as dementia. These clients characterized their experience with Senior Helpers as “A++” service with ample caregiver support enabling them along their journey of providing home care.
Additionally, there are praises directed toward specific staff members within Senior Helpers who have shown efficiency in communication and responsiveness throughout the hiring process. For example, one reviewer noted how Julie’s efforts facilitated prompt access to candidate profiles which streamlined finding suitable caregivers for personal needs. This positive interaction illustrates that while there are systemic issues within customer service and reliability on certain fronts, individual staff performance can significantly impact overall client satisfaction.
In conclusion, while some individuals have found valuable support through Senior Helpers during trying times involving elder care needs—especially when caring for loved ones facing illnesses like dementia—the overarching sentiment indicates that many families are grappling with serious lapses in service delivery and accountability. Prospective clients should weigh these mixed experiences carefully before engaging with this agency so they can make informed decisions about their caregiving options amidst these troubling reports alongside moments of genuine satisfaction.
Senior Helpers in Cherry Hill, NJ is an assisted living community situated in a convenient location that offers a range of nearby amenities. With 3 cafes located nearby, residents can enjoy a cozy and relaxing atmosphere while savoring their favorite beverages and treats. Additionally, the presence of 18 pharmacies ensures that residents have easy access to their medications and healthcare products.
The community also boasts close proximity to 5 physicians, allowing residents to receive medical attention and care conveniently. This ensures that any healthcare needs or concerns can be addressed promptly and efficiently.
When it comes to dining options, residents have a diverse selection with 11 restaurants nearby. These establishments offer various cuisines, catering to different tastes and preferences. Whether residents desire an intimate dinner or a family gathering, there are plenty of choices available within reach.
Transportation is made effortless with one transportation facility located nearby. This allows residents to easily travel around the town or visit external destinations without hassle. Whether it's for appointments or leisure activities, seniors can rely on the convenience provided by this transportation option.
Lastly, having one hospital within close proximity provides peace of mind for both residents and their families. In cases where immediate medical attention or emergencies may arise, prompt access to professional healthcare services is readily available.
Overall, Senior Helpers in Cherry Hill, NJ offers not only quality assisted living services but also ensures that its residents are surrounded by essential amenities and conveniences for a comfortable and fulfilling lifestyle.
This part of Cherry Hill, New Jersey offers a diverse range of amenities that cater to the needs and interests of seniors looking for a vibrant community. With a variety of restaurants such as Ponzio's Diner-Bakery-Bar and The Capital Grille, as well as convenient pharmacy options like CVS and Walgreens nearby, residents have easy access to dining and healthcare services. Additionally, the proximity to hospitals like Jefferson Cherry Hill Hospital provides peace of mind in case of any medical emergencies. For leisure and social activities, there are cafes like Jersey Java & Tea and Starbucks where seniors can enjoy a cup of coffee with friends. Transportation options such as the PATCO Westmont Station make it easy for residents to explore the surrounding areas. Parks like Country Farms Park offer opportunities for outdoor recreation and relaxation, while theaters like Landmark Theatres - Ritz Five provide entertainment options for those who enjoy cultural experiences. Overall, this part of Cherry Hill presents a lively and convenient environment for seniors looking to enjoy their retirement years in a dynamic community.
Senior Helpers - Cherry Hill, NJ is located at 1060 N Kings Hwy, Suite 100, Cherry Hill, NJ 08034 in Camden County, New Jersey
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