BAYADA Home Health Care - Cherry Hill

Cons

• The reviewer questions the nurses’ professionalism, implying private behavior could endanger patients’ health and safety.
• The reviewer calls the named nurse “the worst” and suggests asking for someone else.

Review

This BAYADA Home Health Care location in Cherry Hill is best suited for families that want in-home, one-on-one care delivered in a familiar setting, with the aim of keeping a loved one out of a facility while receiving skilled support. It can work for households that are comfortable coordinating through a home-health agency and tolerating some variability in staffing, rather than relying on guaranteed, highly predictable care. The reality, however, is that the branch currently carries a 1-star rating from three reviews, a signal that concerns about staff professionalism and reliability are not hypothetical but real. The strongest takeaway is that in-home care here requires careful scrutiny of who comes to the home and how concerns are addressed.

Families who may want to consider alternatives are those for whom trust and consistency are non-negotiable. If every caregiver visit needs to feel impeccably professional and above reproach, or if a single staff member’s behavior could jeopardize the safety of a loved one, another agency with a longer track record of strong customer satisfaction should be explored. Similarly, households seeking comprehensive, round-the-clock supervision or a formalized escalation system for any issue may find facility-based care or a different home-health provider with stronger oversight more suitable. In short, this branch is less suitable for high-stakes expectations around accountability and conduct.

The core pros, personalized attention, convenience, and the comfort of receiving care at home, do not clearly offset the principal cons given the current feedback. In-home, one-on-one care can be a meaningful advantage for daily routines and independence, but those benefits are undermined when caregiver behavior becomes a source of concern. The most pointed critique centers on a nurse’s conduct, which raises legitimate questions about professionalism, safeguarding, and the ability to monitor care in private settings. When trust is the foundation of in-home support, even a single credible negative report can topple confidence in the entire staffing model.

That is why practical due diligence matters so much. Prospective families should insist on transparent, documented oversight: a clearly defined supervisor structure, a robust caregiver-compatibility process, and easy access to incident reporting and follow-up. Demand a current caregiver roster with qualifications, background checks, and recent performance notes. Ask how BAYADA enforces standards, how often supervisors accompany visits, and what steps are taken if a family identifies a staff member whose behavior or performance is concerning. A structured trial period, with measurable milestones and a clear exit path if there are red flags, is essential before committing long term.

Further, verify the logistics that often separate good home care from problematic arrangements. Confirm the agency’s process for inconsistent scheduling, continuity of caregivers, and backup coverage during vacations or illnesses. Understand how communication is handled: who receives updates, how concerns are escalated, and the timeliness of responses. Financial clarity matters too, verify what is included in the care plan, what constitutes additional charges, and how changes to the plan are approved. Families should also consider whether the agency can align with specific medical requirements, medication management, and emergency protocols, and whether there is a clear path to higher levels of supervision if the needs escalate.

In the end, this Cherry Hill BAYADA branch may serve as a viable option for households prioritizing the comfort and flexibility of in-home care, provided that robust safeguards are in place and expectations are managed. However, when safety, consistency, and unassailable professionalism are non-negotiable, alternatives should be pursued or, at minimum, pursued with strict oversight and a formal commitment to accountability. The decision hinges on whether enough trust can be built through transparent supervision and responsive governance, or whether the reported concerns are a sign to reallocate to a provider with stronger, verifiable reliability.

This area of Cherry Hill, New Jersey offers convenient access to essential amenities such as pharmacies, restaurants, hospitals, cafes, physicians, transportation options, parks, and theaters. With multiple CVS and Walgreens pharmacies nearby, accessing medication and healthcare supplies is convenient. There are a variety of dining options ranging from diners to upscale restaurants like The Capital Grille. Hospitals like Jefferson Cherry Hill provide quality healthcare services within close proximity. For leisure activities, residents can enjoy parks like Country Farms Park or catch a movie at Landmark Theatres - Ritz Five. Overall, this neighborhood provides a well-rounded and accessible environment that would cater well to seniors looking for convenience and entertainment options in their daily lives.

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.2 miles)
• Rite Aid (1.8 miles)
• Walgreens (2.3 miles)
• Wegmans (2.5 miles)
• CVS Pharmacy (3.4 miles)

Restaurants

• Ponzio's Diner-Bakery-Bar (1.2 miles)
• Walt Whitman Service Area (1.8 miles)
• Bob Evans (2.1 miles)
• Yard House (2.7 miles)
• The Capital Grille (3 miles)
• The Kettle & Grille (3.5 miles)
• Chick-Fil-A (3.9 miles)

Hospitals

• Jefferson Cherry Hill Hospital (1.8 miles)
• Jefferson Stratford Hospital (5.7 miles)
• Virtua Voorhees Hospital (5.7 miles)
• Cooper University Hospital (7 miles)

Cafes

• Starbucks (2.3 miles)
• Jersey Java & Tea (2.5 miles)
• Starbucks (3.4 miles)
• Starbucks (7.6 miles)
• ReAnimator Coffee (8.6 miles)
• La Colombe Coffee Roasters (8.7 miles)

Physicians

• Rothman Institute (2.7 miles)
• South Jersey Skin Care (3.5 miles)
• Advocare Heights Primary Care (3.9 miles)
• Cooper Medical Building 1 (4 miles)
• Cooper Internal Medicine (4 miles)
• Heymann Manders & Green (4.2 miles)
• Advocare Marlton Pediatrics (4.3 miles)

Transportation

• PATCO Westmont Station (2.9 miles)
• PATCO/NJ Transit: Lindenwold Station (5.3 miles)

Parks

• Country Farms Park (5.2 miles)
• Penn's Landing (8.3 miles)
• Race Street Pier (8.4 miles)
• Womrath Park (8.6 miles)
• Weccacoe Park (8.7 miles)
• Piazza Dog Park (8.8 miles)
• Palmer Park Farmers Market (8.8 miles)

Theaters

• Landmark Theatres - Ritz Five (8.6 miles)