Right At Home Cherry Hill

Pros

• Right at Home provides compassionate, skilled care.
• Liz is kind, empathetic, and highly professional.
• The team of Liz, Nurse Pauline, and CHHA Jada is exceptional.
• Jada delivers thorough, responsive care and brightens clients' days with warmth.
• The office staff and Liz are understanding, helpful, and communicative.
• Tonette (Toni) is kind, patient, and compassionate.
• Cherilyn Ranger has been a dedicated caregiver for nearly three years.
• Jennifer is an amazing caregiver who provides excellent care.
• Millicent is wonderful and goes above and beyond to ensure well-being.
• Kerry and Tamika are kind, compassionate caregivers who earn trust and friendship.
• Cheryl is patient, compassionate, and goes above and beyond.
• Maame Ankrah treats clients as if they were her own.

Cons

• Some of the caregivers were inconsistent.
• There were communication breakdowns between the scheduling staff and the caregivers.
• There seems to be a scheduling hierarchy or office politics, which led to different caregivers being sent.
• At least one caregiver was rude.
• It was hard finding the perfect aide for their mom, especially with Alzheimer's.
• The price is a bit high.
• They sometimes cancel visits due to weather.
• A couple of aides were not as good or did not have the right personality match.

Review

Right At Home Cherry Hill is best suited for families and individuals who want reliable, at-home support that blends practical daily assistance with meaningful companionship. This community excels when a senior needs flexible, caregiver-led help - especially in the evenings or during shorter, targeted shifts - without sacrificing personal attention. The strongest signal from reviews is trust: a responsive intake team, notably Liz, and a cadre of caregivers who consistently deliver patient, engaged care. When staying in place matters, and a family needs not only help with medications, errands, and light personal tasks but also social interaction that keeps a loved one mentally and emotionally engaged, this office shows up as a dependable partner.

That said, a clear portion of families should consider alternatives if the priority is round-the-clock medical oversight or highly structured, live-in coverage. The agency focuses on home health aides and companions rather than in-house nursing at a facility, so someone with very high acuity or a need for constant, 24/7 nursing management may be better served by a skilled nursing facility or a larger, nurse-led home health program with guaranteed 24/7 coverage. Money is another factor: while many families report excellent value given the level of care and flexibility, some reviewers note invoicing and scheduling complexities that can complic budgets or disrupt a tightly run family schedule. Those with expectations of minimal caregiver turnover and rock-solid predictability should plan for some variability.

The core strengths - empathetic, well-matched caregivers and proactive office coordination - drive the overall value here. Numerous families highlight caregivers who go beyond the basics: caregivers who shop, drive, arrange appointments, and even create moments of normalcy with conversation, puzzles, and companionship. The intake process is described as thorough and patient-centered, with Liz and Terry guiding families through options and matching a caregiver to personality and needs. Caregivers like Cherilyn, Toni, Maame Ankrah, Kerry, Tamica, and Jada repeatedly earn praise for reliability, warmth, and the ability to adapt to changing routines. This combination of personalized matching and ongoing support translates into dependable, day-to-day quality of life improvements for clients.

Yet the service is not without hiccups. A few reviews note that early on there can be some inconsistency in which caregiver arrives, or a shift may bring a different person than expected. Weather-related cancellations and the occasional delay in invoicing or communication regarding schedules show that no system is flawless. However, the pattern across dozens of stories is that the office team - especially Liz, Danielle, and Terry - addresses concerns quickly, reassigns caregivers when needed, and maintains a responsive line of communication that helps families regain confidence fast. In practice, the visibility of a strong administrative backbone often neutralizes the occasional scheduling mismatch.

The way these strengths offset the drawbacks is simple and compelling for decision-makers: real, sustained caregiver continuity once a good match is found, backed by proactive, approachable management. The ability to tailor care plans to individual goals - whether it's medication reminders, light housekeeping, meal prep, transportation, or meaningful social engagement - consistently shows up as the differentiator. Families report long-tenured caregivers, the sense that staff treat clients like their own, and a level of trust that makes it possible to leave a loved one at home with confidence. The combination of compassionate, capable aides and a scheduling/advocacy team that advocates for the client creates a net positive that outweighs occasional scheduling quirks.

For families weighing options in Cherry Hill and the surrounding South Jersey area, the practical takeaway is decisive. Right At Home Cherry Hill stands out as a top-tier choice when the goal is to preserve independence at home with high-quality, person-centered care and responsive support. It is less suited for those requiring relentless 24/7 nursing oversight or a strictly predictable, uniform caregiver each shift. If a trial period and clear lines of communication are acceptable, and the priority is peace of mind through a trusted local provider, this agency earns strong consideration. The evidence is consistent: thoughtful placement, dependable caregivers, and a responsive office team can deliver sustained quality of life for seniors and relief for families navigating complex caregiving needs.

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Rite Aid (1.8 miles)
• Walgreens (2.4 miles)
• Wegmans (2.5 miles)
• CVS Pharmacy (3.4 miles)

Restaurants

• Ponzio's Diner-Bakery-Bar (1.2 miles)
• Walt Whitman Service Area (1.8 miles)
• Bob Evans (2.1 miles)
• Yard House (2.7 miles)
• The Capital Grille (3 miles)
• The Kettle & Grille (3.5 miles)
• Chick-Fil-A (3.9 miles)

Hospitals

• Jefferson Cherry Hill Hospital (1.8 miles)
• Jefferson Stratford Hospital (5.7 miles)
• Virtua Voorhees Hospital (5.7 miles)
• Cooper University Hospital (7 miles)

Cafes

• Starbucks (2.3 miles)
• Jersey Java & Tea (2.5 miles)
• Starbucks (3.4 miles)
• Starbucks (7.6 miles)
• ReAnimator Coffee (8.6 miles)
• La Colombe Coffee Roasters (8.7 miles)

Physicians

• Rothman Institute (2.7 miles)
• South Jersey Skin Care (3.5 miles)
• Advocare Heights Primary Care (3.9 miles)
• Cooper Medical Building 1 (4 miles)
• Cooper Internal Medicine (4 miles)
• Heymann Manders & Green (4.2 miles)
• Advocare Marlton Pediatrics (4.3 miles)

Transportation

• PATCO Westmont Station (2.9 miles)
• PATCO/NJ Transit: Lindenwold Station (5.3 miles)

Parks

• Country Farms Park (5.2 miles)
• Penn's Landing (8.3 miles)
• Race Street Pier (8.4 miles)
• Womrath Park (8.6 miles)
• Weccacoe Park (8.7 miles)
• Piazza Dog Park (8.8 miles)
• Palmer Park Farmers Market (8.8 miles)

Theaters

• Landmark Theatres - Ritz Five (8.6 miles)